Dr. Gunnar West, MD
Ear Nose and Throat Care
2448 W ILLINOIS AVE Dallas, TX 75233Accepting new patients
Dr. West's Reviews
Likelihood to recommend Dr. West
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What went well
- Appointment scheduling (22)
- Appointment wasn't rushed (22)
- Staff friendliness (22)
What could be improved
- Didn't explain conditions well (2)
- Didn't trust the provider's decisions (2)
- Appointment was rushed (1)
Reply
Have had great experience with West, but he DOES NOT ACCEPT MEDICARE!
Be sure you are not on Medicare before making an appointment. You will NOT be seen!
What went well
No results
What could be improved
No results
tony shotwell – Dec 07, 2020
Reply
I went in for a consult and Dr. West quickly informed me I needed to have a procedure done. I was completely at ease by him and his staff. And they were not only nice but competent. I would highly recommend Dr. West to anyone who is in need of a great ENT doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Reid in Dallas, TX – Oct 18, 2017
Reply
Excellent place to go for sinus and allergeries will help you out a lot
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dallas, TX – Oct 18, 2017
Reply
Dr.Gunnar West is one of the best ear nose and throat doctors i have consulted within the past 3 years! i have had sinus and allergy problems for too long, and Dr. West was able to listen to all of my concerns and answered all of my questions. And I can not forget the office staff! They were very professional , friendly and helpful. I felt great leaving the office with my medical treatment plan and know my future options. Highly recommend !!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Victoria F. in Dallas, TX – Apr 04, 2017
Reply
DR West and his staff were very professional and friendly. I had severe allergy and sinus pain. Dr. West took his time and got to the bottom of my sinus problems. He treated me in the office and my allergies and sinus problems are gone. I feel so much better. The trip to his office was worth it. I highly reccommend Dr. West .
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Southlake, TX – Dec 01, 2016
Reply
I was very pleased with my experience at Dr. West office. He was very thorough and took time to discuss the issues I was having. I did not feel like I was being rushed and appreciated him taking the time needed to answer my questions.
His staff was extremely welcoming as well.
I live in the Plano area but the drive to South Dallas is not an issue for the care I received from him and his office staff.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kathy F. in Dallas, TX – Nov 24, 2016
Reply
Horrible experience!! I should of got paid for going and doing their job!!! I had a 7:30 appt walked in early like 7:15 and had to interrupt the girl at the front from texting her life away, she was so busy on her phone she didn't see my walk in! Then she took my back and I waited to see the doctors asked to use the restroom and when I was walking to the back to use the restroom there she was again with all my clinical information out and texting her life away again! Definetely NEVER GOONF BACK!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
A. M in Dallas, Tx – Oct 20, 2016
This was not a patient of ours. It was another...Read More
Reply
MY visit with Dr. West was great. He listened to all my concerns and explained the treatment plan. Dr. west office is equipped with the latest medical diagnostic scopes. i have nasal polyps which Dr. west was able to remove in the office and i avoided a surgery. I left the office feeling better than ever. They also set up a treatment plan to make sure my polyps don't return and my chronic sinus can be controlled. The office staff were very friendly and mos helpful. I highly recommend this doctor
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Monica in Dallas, TX – Sep 26, 2016
Reply
On my third visit, Dr. West said he didn't want to handle my case. He didn't want to learn anything new, said he was afraid he might hurt me, and was too old to handle my chronic illness. I have CVID, and see a specialist for that, but need someone local to handle ongoing infections. He didn't want to see me any more, and suggested another doctor.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
NWJ in Dallas, Tx – Aug 21, 2016
Reply
Dr. West seemed to really care about my medical needs. He spent time with me and he did not seem rushed or disengaged during my visit. He set me up allergy treatment and it helped right away. Definitely recommend Dr. West.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
James Robinson in Dallas, TX – Jul 10, 2016
Reply
After seeing Dr. West I felt extremely better the next day. He and his staff are wonderful. Dr. West is caring, compassionate, and will listen to your concerns. He will have you feeling better in no time. I definitely recommend Dr. West for any ear, nose, throat and allergy problems.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Elizabeth in Dallas, TX – Apr 15, 2016
Reply
Dr. West and his medical staff were very professional. The office is very clean and friendly. Dr. west diagnosed my sinus condition and set up a plan for treatment. I feel great already. I would highly recccomend Dr. West for any allergy or sinus problems. One of the best doctors I have been to.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
emily in Dallas, TX – Apr 12, 2016