Dr. Grace Austin, MD

Ear, Nose, and ThroatFemaleAge 40

Dr. Grace Austin, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Valencia, CA. She is accepting new patients. Be sure to call ahead with Dr. Austin to book an appointment.

Dr. Austin

Skyline Urology

23803 McBean Pkwy Ste 202 Valencia, CA 91355
Accepting new patients

Compare Dr. Grace Austin, MD with other Otolaryngology (Ear, Nose & Throat) Specialists near you

Dr. Austin's Reviews

Likelihood to recommend Dr. Austin

4.5

Based on 26 ratings

5 Stars
88.46153846153847%
(23)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
11.538461538461538%
(3)
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RecentHighestLowestMost Helpful
Reply
I went to see Dr. Austin when my chronic nasal congestion got so bad that I couldn't breathe through my nose. The usual nasal sprays were not as effective as they had once been. After a CAT scan, the diagnosis was several nasal polyps and a surgery date was set. Now, after the surgery performed by Dr. Austin, I can breathe through my nose again, an unbelievable difference that has made a real improvement to the quality of my life. Throughout the process, Dr. Austin has been kind and attentive. She has a great 'bedside manner' and answered all my questions including some I didn't know I should ask. It's a pleasure to be her patient and I wholeheartedly recommend her. I hope that she will be my doctor for many years to come.
Helpful
Geoff Russell – Oct 29, 2021
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Dr. Austin is a caring medical professional who exceeds in patient care. She provided me with outstanding medical care in treating my basil cell forehead medical surgical issues. I would highly recommend her.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Pettit – Oct 29, 2021
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Dr. Austin, Is a Caring, Professional, and very Attentive Physician. I was a bit nervous about the surgical procedure but she give me whole support & confidence about it and followed up with me even after 7 months to make sure I am ok.. which I greatly appreciate! She is very lovable, friendly, and always open to any Questions
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SUJITH THOMAS – Sep 14, 2021
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I was fortunate enough to be operated on by Dr. Austin and her team. She removed a massive 6-7cm lipoma located on the side of my scalp that had been causing me issues for some time. Having never been operated on, I was nervous to say the least about having surgery on my head. After talking with her I was much more confident and comfortable with the both the procedure and recovery that was to come. She answered all the questions I had, and made sure to explain in detail everything that would occur. Its now about 2 weeks after the surgery and everything has gone great. Its almost unbelievable when I simply look at my head in the mirror. I am so thankful for the work that Dr. Austin and her amazing team did. Everything has exceeded my expectations and I really couldn't be happier. Thank you again Dr. Austin and your amazing team for all that you do!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Benny Bernal III – Sep 01, 2021
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Reply
I had been diagnosed with two skin lesions involving two different forms of carcinoma on my face. I was directed to Dr. Austin and had an appointment scheduled in a timely manner. I obviously had my concerns when someone is going to cut cancer from my face. Her assistant greeted me and took me to the procedure room. I still didn’t really know what to expect but she gave me a basic idea of what was to follow. When Dr. Austin entered she further explained how she was going to proceed. She was required to inform me of the possibility of me loosing the ability to smile, blink my eyes, form my lips to kiss etc. I won’t lie, that sat me back in my seat a bit. This is when her absolute artistry of calming her patient began and it continued throughout the entire procedure. After confirmation from the lab that ALL the cancer had been fully removed she began her next artistry. The stitches were unlike any I had ever seen in regards to perfection. After removal there is literally NO scar.
3 people found this helpful
Helpful
Chuck Mjelde – Aug 18, 2021
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Dr. Grace Austin is an excellent surgeon. I was very impressed with her compassion and professionalism. She explained everything in detail, telling me step by step what she was going to do, making sure I understood exactly what the process would be. I could not have been in better hands. She removed basal cell cancer from my face, 2 inch laceration that looks amazing.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Robert Weir – May 06, 2021
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Reply
I had surgery with Dr. Austin a month ago. She did a great job! My sinus surgery worked! I can breath through my nose. I am so please with Dr. Austin & the MA customer services & professionalism. They are both prompt to respond! I would highly recommend Dr. Austin
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Apr 21, 2021
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Reply
Dr Austin did wonderful work on my eyelid and on my chin. I’m very pleased. Thank You so much.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Deborah – Nov 18, 2020
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Reply
Shout out to Dr.Austin. She took care of me and I was so nervous about my surgery on my face for Basel Cell Carcinoma. It's only been a week but stitches are out and look as though healing really well. Thank you so much, Dr. Austin.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Heather A Patey – Oct 20, 2020
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Reply
Did a great job removing lipoma from my face.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
alan stearns – Sep 15, 2020
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Dr. Austin, YOU ARE THE BEST!!! She made me breathe thru my nose after 54 years. She is very professional and diagnosed the issues, explained them in detail where I could understand them. After surgery, I could breathe again. I am not an easy patient. Dr. Austin made me feel very comfortable and at ease both before surgery and after. Thank you Dr. Austin, Curt Schulte
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Curt Schulte – Mar 22, 2020
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Reply
After a trip to Hawaii and lots of swimming, my left ear was completely clogged for a couple days. No matter what I did and what I tried I couldn’t get it to clear up. It was very uncomfortable and I was desperately impatient about getting to the bottom of it. I was ready to drive to the nearest urgent care as soon as we landed back home. But my wife insisted that I see an ENT doctor instead. She referred me to Dr. Grace Kim Austin. I was able to get a quick appointment the next morning. She was very gentle and effective in fixing the situation. Also, she had very specialIzed tools to visualize the ear and safely remove the blockage so I can understand why an urgent care wouldn’t have been property equipped to provide the same treatment. I walked out of her office with no more fullness in my ear, my full hearing back and a big smile on my face! Thank you Dr. Austin!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Moe A. – Feb 25, 2020
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Dr. Austin was professional, friendly and informative at all times during my care. Though my health issue wasn't cosmetic in nature, she gave superlative care to me, both pre-op and post-op, and always seemed concerned for my well-being and comfort. She is an exemplary physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Terry Jones – Dec 22, 2019
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Reply
Dr. Austin is exceptional! I was very nervous for my procedure and her and her staff made me feel very comfortable. She personally called me and made sure I was doing ok. She is the best doctor that I have met.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Donnita – Aug 16, 2019
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Reply
I have suffered with a stuffy nose almost my entire life. My past physician/s passed it off as allergies until Dr. Austin correctly diagnosed my deviated septum. Soon after being diagnosed she performed my septoplasty and the results were unbelievable! I can now breathe normally and my quality of life has improved tremendously! Besides being a skilled surgeon Dr. Austin is also very caring and takes the time to explain everything in detail. Her nurse Crystal also provides A+ care!
6 people found this helpful
Helpful
Apr 15, 2019
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Dr. Austin is an amazingly skilled surgeon with a passion for her specialty. I had a thick neck, double chin and excess skin around my neck and chin area. Dr. Austin perform a procedure on my neck/chin area and I couldn't be any happier with the results. It’s been 4 months since my procedure and the transformation has far exceeded my expectations. The level of care that I received before, during and after the procedure has been incredible. She is a super talented and skilled surgeon.
4 people found this helpful
Helpful
Mar 22, 2019
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Dr. Grace Austin is a remarkable Doctor. I have built much respect to her and her staff. I had a giant benign seborrheic keratosis on my scalp and was very concerned that the excision will leave 4”-5” with no hair. This was a major concern. Dr. Grace explained the process and she was extremely patient and answered all my questions. Her follow up is extraordinary. She delivered everything she said! Today, the scalp looks like I never had an issue. Dr. Grace is a true role model of professionalism
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
George Youssef in Santa Clarita, CA – Feb 27, 2019
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Reply
I visited Dr. Austin for wrinkles around my mouth. I am so satisfied! I am happy with the results! Before the treatment, I looked serious when I did not intend to be due to wrinkles. After filler, I feel more like myself again.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Me Il Lee in Los Angeles , CA – Feb 09, 2019
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I saw Dr. Austin 2 months ago for a consultation regarding my nose. She made me feel very comfortable discussing my insecurity with it. She is the most friendliest doctor I have ever met! Her bedside manner is phenomenal and her staff are incredible. I'm looking forward to her working on my nose within the next few months to come.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Yvette in Sylmar , CA – Jan 22, 2019
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Reply
Dr. Austin did my tonsillectomy at UNC when she was a resident (Dec. 2014). I still have problems swallowing and would not recommend her. She prescribed all meds in pill form when I was told by attending all would be liquid because of swallowing difficulty. When I returned for post op appointment nurse informed me that was a mistake. I only met her in pre-op when she introduced herself to me as an assistant with my surgery. On my surgery bill she was listed as surgeon.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jun 05, 2018
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About Me

Biography

Dr. Grace Austin, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Valencia, CA. She is accepting new patients. Be sure to call ahead with Dr. Austin to book an appointment.

Specialties

  • Ear, Nose, and Throat

Frequently Asked Questions

What other Otolaryngology (Ear, Nose & Throat) Specialists practice nearby?

Click here to compare with other Otolaryngology (Ear, Nose & Throat) Specialists.

What are Dr. Grace Austin, MD's top areas of care?

Dr. Austin frequently treats Ultrasound, Thyroid, Thyroid Scan, and Oral Cancer Screening. See all procedures and conditions Dr. Austin treats.

Where is Dr. Grace Austin, MD's office located?

Dr. Austin's office is located at 23803 McBean Pkwy Ste 202, Valencia, CA 91355. Find other locations and directions on Healthgrades.

Does Dr. Grace Austin, MD offer telehealth services?

Dr. Austin has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Grace Austin, MD?

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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Austin's experience treating your condition or procedure

Dr. Austin's Top Procedures and Conditions

Treatment Frequency
Ultrasound, Thyroid
normal
normal

Treatment Frequency

Dr. Austin performs Ultrasound, Thyroid more than 80% of her peers

Dr. Austin performs this procedure more than 80% of her peers

Thyroid Scan
normal
normal

Treatment Frequency

Dr. Austin performs Thyroid Scan more than 80% of her peers

Dr. Austin performs this procedure more than 80% of her peers

Oral Cancer Screening
normal
normal

Treatment Frequency

Dr. Austin performs Oral Cancer Screening more than 80% of her peers

Dr. Austin performs this procedure more than 80% of her peers

Dr. Austin's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Anosmia
  • Audiometry
  • Broken Nose
  • Carotid Ultrasound
  • Chronic Sinusitis
  • Conductive Hearing Loss
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Tube Placement
  • Enlarged Turbinates
  • ENT Cancer
  • Evaluation and Treatment of Sleep Disorders
  • Facial Fracture
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Gastroesophageal Reflux Disease (GERD)
  • Head or Neck Lump or Swelling
  • Hearing Screening
  • Home Sleep Study
  • Intranasal or Sinus Procedure
  • Laryngeal Cancer
  • Loss of Smell and-or Taste
  • Maxillary and Malar Fractures
  • Middle Ear Implant Candidacy Evaluation
  • Nose Plastic Surgery (Rhinoplasty)
  • Nosebleed
  • Oral Cancer Screening
  • Otitis Media
  • Rhinoseptoplasty
  • Sinusitis
  • Thyroid Scan
  • Tonsillectomy
  • Tracheal Surgery
  • Ultrasound, Thyroid
  • Vertigo
  • Wheezing

Insurance Check

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Dr. Austin accepts

Accepted insurance can change. Please double-check when making an appointment.

(661) 481-2400

Dr. Austin accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Advantage-CA PPO
Balanced (Prudent Buyer)-CA PPO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Bronze (Prudent Buyer PPO/ Small Grp)-CA PPO
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze Select (Select PPO/ Small Grp)-CA PPO
Bronze Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health EPO / PPO-CA
Dignity Health PHC EPO & HDP/HSA-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Gold Priority Select-CA HMO
Gold Select (Select PPO/ Small Grp)-CA PPO
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
National (BlueCard Basic) PPO
National (BlueCard) PPO
PERS Choice / PERSCare Providers-CA PPO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Platinum Priority Select-CA HMO
Platinum Select (Select PPO/ Small Grp)-CA PPO
Priority Select-CA HMO
Select (PERS Select Providers)-CA PPO
Select PPO (Select Network)-CA PPO
Select-CA PPO
Silver (Prudent Buyer PPO/ Small Grp)-CA PPO
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver Priority Select-CA HMO
Silver Select (Select PPO/ Small Grp)-CA PPO
Silver Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
USC Plan (Two Tiered Network)-CA HMO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
Priority Select HMO
Select PPO
Blue Shield of California
Access Plus Savenet
Local Access Plus HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
MultiPlan
MultiPlan PPO

Locations

Skyline Urology

Facey Medical Group23803 McBean Pkwy Ste 202 Valencia, CA 91355
1

Practice

Bryant Shin MD PC973 East Ave Rochester, NY 14607
2

Compare Dr. Grace Austin, MD with other Otolaryngology (Ear, Nose & Throat) Specialists near you