Dr. Gene Chiao, MD
Gastroenterology•Male•Age 58
Accepting new patients
Telehealth services available
NorthShore University HealthSystem
1777 Green Bay Rd Highland Park, IL 60035Dr. Gene Chiao, MD is a Gastroenterology Specialist in Highland Park, IL and has over 34 years of experience in the medical field. He graduated from Washington University St Louis medical school in 1987. He is affiliated with Highland Park Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Chiao to book an appointment.
Dr. Chiao's Reviews
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What went well
- Explained conditions well (28)
- Appointment wasn't rushed (27)
- Listened & answered questions (27)
What could be improved
- Appointment was rushed (3)
- Didn't explain conditions well (3)
- Didn't listen or answer questions (3)
Reply Flag
I drove 6 hours roundtrip to be seen by Dr. Chiao and have a colonoscopy. Entire procedure went very well. I and my family will be continuing to do so in the coming years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Clarence A. Darrow – Aug 21, 2020
Reply Flag
Dr. Ciao is excellent! He's thorough and professional in every way. Was seriously impressed with him -impressed that he went over extensively my last colonoscopy report from my other doctor. The colonoscopy/EGD with Dr Ciao went very smooth, even smoother, more comfortable than the last two I've had with other GI docs. Then not only do I get a personal call from Dr. Ciao the evening of my colonoscopy to see how I am doing, but he called me two days later to go over the pathology report with me.
What went well
No results
What could be improved
No results
Beth – Mar 07, 2019
Reply Flag
I thought so highly of Dr. Chiao and his staff that i recommended him to 3 other people. He is very thorough, spent as much time as needed to answer each and every question that i had, called me on a Sunday night to discuss results and he is humble. I honestly felt like i was his only patient. I would highly recommend Dr. Chaio! I will be back to see him in 5 years..
What went well
No results
What could be improved
No results
JR S in Lake Forest, IL – Jan 16, 2019
Reply Flag
Dr. Chiao is one of the best doctors I've ever met. He is very sincere and compassionate and also very knowledgeable in his field. He is very easy to talk to and actually cares about his patients. He listens and takes time to answer all your questions, always returns calls, even after hours. I highly recommend him!
What went well
No results
What could be improved
No results
Stella Bekerman in Deerfield, IL – Jan 02, 2018
Reply Flag
Does not put himself in patients’ shoes. I have absolutely no faith in his course of action. My GI is out of town so I’m stuck with Chiao. He is not following what my GI would do, because he has not taken the time to listen me. He comes off pompous and arrogant. I wish he would listen to his patients to better understand what has worked for them in the past. Having suffered from a chronic illness for a couple years now, I know what I need. Clear liquid diets are not humane after 48 hours!
What went well
No results
What could be improved
No results
Dec 30, 2017
Reply Flag
Dr. Chiao is the best doctor of gastroenterology doctors I have ever seen. He is very knowledgeable and patient. With his detailed explanations, I felt very comfortable. I have already done EGD and colonoscopy twice with him and I definitely will see him for my next procedure.
What went well
No results
What could be improved
No results
Wilmette, IL – Nov 05, 2017
Reply Flag
I had preventative colonoscopy and was quite nervous about the procedure and the prep. I delayed and delayed to go through with it.. However Dr. Chiao made me feel so comfortable, explained everything and took time to answer all my questions. Next time, if he is still working there in 5 years, I won't be worried at all.
What went well
No results
What could be improved
No results
Vernon Hills, IL – Jul 26, 2017
Reply Flag
I love this doctor. I have seen various GI dr and general doctors and he is one of the best. Reed
What went well
No results
What could be improved
No results
Reed in Schaumburg, IL – May 30, 2017
Reply Flag
Dr Chiao is a great doctor. I did my colonoscopy with him and he was great. Very easy to contact, spent plenty of time to answer questions, and he knows his field very well. the best part is he promptly returns phone calls and calls you pro-actively. Hard to find doctors that will do that.
What went well
No results
What could be improved
No results
Chris in Libertyville Illinois – Feb 11, 2017
Reply Flag
He was very caring. He was very detailed and wholistic. I couldn't find office so was late but everyone was nice and understanding. He didn't rush through the exam. He gave insightful suggestions that will help me in all areas of my health. I was very impressed by him.
What went well
No results
What could be improved
No results
Mary Miller in Grayslake – Mar 01, 2016