Dr. Gene Chiao, MD

GastroenterologyMaleAge 60

Gastroenterology

Dr. Gene Chiao, MD is a Gastroenterology Specialist in Highland Park, IL and has over 35 years of experience in the medical field. He graduated from Washington University St Louis in 1987. He is affiliated with Highland Park Hospital. His office accepts new patients and telehealth appointments.

Dr. Gene Chiao, MD

Ravinia Associates In Internal Medicine, Ltd

1777 Green Bay Rd Ste 201 Highland Park, IL 60035
Accepting new patients
Telehealth services available

Make an Appointment

(847) 433-3460
Telehealth services available

Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Illinois
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chiao's experience treating your condition or procedure

Dr. Chiao's Top Procedures and Conditions

Treatment Frequency
Hemorrhoids
very high
very high

Treatment Frequency

Dr. Chiao treats Hemorrhoids more than 100% of his peers

Dr. Chiao treats this condition more than 100% of his peers

Irritable Bowel Syndrome
very high
very high

Treatment Frequency

Dr. Chiao treats Irritable Bowel Syndrome more than 100% of his peers

Dr. Chiao treats this condition more than 100% of his peers

Diarrhea
very high
very high

Treatment Frequency

Dr. Chiao treats Diarrhea more than 100% of his peers

Dr. Chiao treats this condition more than 100% of his peers

Dr. Chiao's conditions and procedures:

  • Abdominal Pain
  • Achalasia
  • Anal or Rectal Pain
  • Anemia
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Boerhaave's Syndrome
  • Celiac Disease
  • Cholecystitis and Gallstones
  • Cirrhosis
  • Colorectal Cancer
  • Colorectal Polyp
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Diverticular Diseases
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Enteritis
  • Eosinophilic Esophagitis
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Cancer
  • Esophageal Diverticulum
  • Esophageal Motility Disorders
  • Esophageal pH Monitoring
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Familial Adenomatous Polyposis
  • Food Allergy
  • Food Poisoning
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Malabsorption
  • Gastrojejunal Ulcer
  • Gastroparesis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoids
  • Hepatitis C
  • Hernia
  • Hiatal Hernia
  • Ileus
  • Impedance Testing
  • Indigestion
  • Inflammatory Bowel Disease
  • Intestinal Ischemia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Ischemic Colitis
  • Lactose Intolerance
  • Liver Damage from Alcohol
  • Mallory-Weiss Syndrome
  • Malnutrition
  • Megacolon
  • Nausea
  • Neoplasm of Gastrointestinal Tract
  • Non-Alcoholic Fatty Liver Disease
  • Non-Neonatal Jaundice
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatic Disease
  • Pancreatitis
  • Peptic Ulcer
  • Primary Biliary Cholangitis
  • Reflux Esophagitis
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • VAP Lipid Testing
  • Vascular Insufficiency of Intestines
  • Viral Hepatitis
  • Vomiting Disorders
  • Wireless pH Testing

Insurance Check

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Dr. Chiao accepts

Accepted insurance can change. Please double-check when making an appointment.

(847) 433-3460

Dr. Chiao accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield PPO
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
Medicaid
MultiPlan
MultiPlan PPO
PHCS Network PPO
UnitedHealthCare
Choice Plus POS
Options PPO
United Healthcare

Dr. Chiao's Reviews

Likelihood to recommend Dr. Chiao

4.5

Based on 34 ratings

5 Stars
85.29411764705883%
(29)
4 Stars
0%
(0)
3 Stars
2.9411764705882355%
(1)
2 Stars
0%
(0)
1 Star
11.764705882352942%
(4)
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How likely are you to recommend
Dr. Chiao
What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Excellent physician.
What went well
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steven Shanin – Oct 13, 2021
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Reply
Wonderful caring doctor! Listens patiently to your concerns and always responds in a knowledgeable understanding manner. I would highly recommend him!!!!
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Mara M – Aug 28, 2021
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Reply
Dr. Chiao was dismissive, demeaning and wouldn’t listen to a word I said. After being misdiagnosed by him and seriously ill, I went to another GI. I found his staff to be dismissive, rude and unhelpful as well.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
14 people found this helpful
Helpful
Jun 19, 2021
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Reply
I drove 6 hours roundtrip to be seen by Dr. Chiao and have a colonoscopy. Entire procedure went very well. I and my family will be continuing to do so in the coming years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Clarence A. Darrow – Aug 21, 2020
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Reply
Dr. Ciao is excellent! He's thorough and professional in every way. Was seriously impressed with him -impressed that he went over extensively my last colonoscopy report from my other doctor. The colonoscopy/EGD with Dr Ciao went very smooth, even smoother, more comfortable than the last two I've had with other GI docs. Then not only do I get a personal call from Dr. Ciao the evening of my colonoscopy to see how I am doing, but he called me two days later to go over the pathology report with me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Beth – Mar 07, 2019
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Reply
I thought so highly of Dr. Chiao and his staff that i recommended him to 3 other people. He is very thorough, spent as much time as needed to answer each and every question that i had, called me on a Sunday night to discuss results and he is humble. I honestly felt like i was his only patient. I would highly recommend Dr. Chaio! I will be back to see him in 5 years..
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
JR S in Lake Forest, IL – Jan 16, 2019
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Reply
Dr. Chiao is one of the best doctors I've ever met. He is very sincere and compassionate and also very knowledgeable in his field. He is very easy to talk to and actually cares about his patients. He listens and takes time to answer all your questions, always returns calls, even after hours. I highly recommend him!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Stella Bekerman in Deerfield, IL – Jan 02, 2018
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Reply
Does not put himself in patients’ shoes. I have absolutely no faith in his course of action. My GI is out of town so I’m stuck with Chiao. He is not following what my GI would do, because he has not taken the time to listen me. He comes off pompous and arrogant. I wish he would listen to his patients to better understand what has worked for them in the past. Having suffered from a chronic illness for a couple years now, I know what I need. Clear liquid diets are not humane after 48 hours!
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
13 people found this helpful
Helpful
Dec 30, 2017
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Reply
Dr. Chiao is the best doctor of gastroenterology doctors I have ever seen. He is very knowledgeable and patient. With his detailed explanations, I felt very comfortable. I have already done EGD and colonoscopy twice with him and I definitely will see him for my next procedure.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Wilmette, IL – Nov 05, 2017
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Reply
I had preventative colonoscopy and was quite nervous about the procedure and the prep. I delayed and delayed to go through with it.. However Dr. Chiao made me feel so comfortable, explained everything and took time to answer all my questions. Next time, if he is still working there in 5 years, I won't be worried at all.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Vernon Hills, IL – Jul 26, 2017
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Reply
I love this doctor. I have seen various GI dr and general doctors and he is one of the best. Reed
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Reed in Schaumburg, IL – May 30, 2017
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Reply
Dr Chiao is a great doctor. I did my colonoscopy with him and he was great. Very easy to contact, spent plenty of time to answer questions, and he knows his field very well. the best part is he promptly returns phone calls and calls you pro-actively. Hard to find doctors that will do that.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Chris in Libertyville Illinois – Feb 11, 2017
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Reply
He was very caring. He was very detailed and wholistic. I couldn't find office so was late but everyone was nice and understanding. He didn't rush through the exam. He gave insightful suggestions that will help me in all areas of my health. I was very impressed by him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Mary Miller in Grayslake – Mar 01, 2016
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About Me

Care Philosophy

I believe in listening to the patients carefully and treating the patient as a whole person.

Specialties

  • Gastroenterology

Board Certifications

Education

1993
Northwestern Memorial Hospital
Fellowship Hospital
1988
University of Pittsburgh Medical Center (UPMC)
Internship Hospital
1987
Washington University St Louis
Medical School
1983
University of California At Berkeley
Undergraduate School
,

Awards

Frequently Asked Questions

Does Dr. Gene Chiao, MD offer telehealth services?

Dr. Chiao has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Gene Chiao, MD accepting new patients?

Dr. Gene Chiao, MD generally accepts new patients on Healthgrades. You can see Dr. Chiao's profile to make an appointment.

Does Dr. Gene Chiao, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Chiao accepts your insurance.

What are Dr. Gene Chiao, MD's top areas of care?

Dr. Chiao frequently treats Hemorrhoids, Irritable Bowel Syndrome, and Diarrhea. See all procedures and conditions Dr. Chiao treats.

Where is Dr. Gene Chiao, MD's office located?

Dr. Chiao's office is located at 1777 Green Bay Rd Ste 201, Highland Park, IL 60035. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Gene Chiao, MD?

Find contact information here to make an appointment.

Locations

Ravinia Associates In Internal Medicine, Ltd

Ravinia Associates in Internal Medicine Ltd.1777 Green Bay Rd Ste 201 Highland Park, IL 60035
1

Affiliated Hospitals

Dr. Chiao is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Highland Park Hospital

Highland Park, IL

14 Awards Received

Award Highlight: America's 250 Best Hospitals Award™ (2020)