Dr. Frank Caserta, MD

OphthalmologyMaleAge 55

Dr. Caserta
Accepting new patients

Caserta & Ford Mds

2600 S Rural Rd Ste B Tempe, AZ 85282

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Dr. Frank Caserta, MD is a Ophthalmology Specialist in Tempe, AZ. He is accepting new patients. Be sure to call ahead with Dr. Caserta to book an appointment.


Dr. Caserta's Reviews

Likelihood to recommend Dr. Caserta

4.4

Based on 39 ratings

5 Stars
84.61538461538461%
(33)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
2.5641025641025643%
(1)
1 Star
12.820512820512821%
(5)
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Dr. Caserta?
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What went well
  • Office environment (36)
  • Appointment wasn't rushed (34)
  • Appointment scheduling (33)
What could be improved
  • Didn't trust the provider's decisions (4)
  • Didn't explain conditions well (3)
  • Didn't listen or answer questions (3)
RecentHighestLowestMost Helpful
Reply Flag
Costco Optometry told me I had holes in my retina and threw me into a panic. Went into see Dr. Caserta who did a thorough exam and put me at ease. Turns out it was not the crisis they made it out to be. Grateful for Dr. Caserta's expertise and helping me understand my eye. Moral of the story...don't get medical care from a warehouse...find a professional doctor like Dr. Caserta. I'll get my glasses prescription from him as well from now on.
What went well
  • Office environment
  • Appointment wasn't rushed
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ryan – Oct 29, 2020
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Reply Flag
I’m extremely disappointed by the Dr’s staff answering phone calls. Was referred to this Dr by a friend, called to make an appointment and the lady came across as rude and unfriendly. Was very short when answering my question regarding self pay vs Medicare. Although he can highly recommended, I’m going to search for another Dr ... presentation is everything and thanks to the lady (wish I got her name), his office was poorly presented, in my eyes!
What went well
No results
What could be improved
No results
Helpful
Delia – Sep 23, 2020
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Reply Flag
Dr Caserta and his staff are the BEST! After wearing glasses since age 7 (65 years of glasses!) I never thought I'd be without them. When he told me he could improve my vision, I never thought I could read, drive, etc without glasses. After the cataract surgery, it was like a miracle! No pain, no trouble, nothing. Thank you Dr Caserta!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SHELAGH M NEWTON – Sep 17, 2020
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Reply Flag
After years of fine service from Caserta, I switched doctors. An intermittent double-vision problem was diagnosed by Caserta as untreatable. Muscles around my eyes weaken over time. He also didn't prescribe contacts for astigmatism deeming my astigmatism minor. I sought a second opinion for the double-vision. The new MD agreed with the cause of the double vision--weak muscles. Additional tests showed my eyes are crossing and is correctable with specially-ground glasses. A new Rx that included astigmatism factor improved my vision clarity. Bye bye, Caserta.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 26, 2020
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Reply Flag
I have been a patient of Dr. Ford since 1982. My vision was poor due to an injury when very young and I see Dr. Ford regularly. He is the best and a good man, too. My wife and I have been developing cataracts for a few years and finally, it was time to have that corrected. Dr. Ford recommended his partner, Dr. Frank Caserta. My wife had her right eye and I had both eyes corrected. Dr. Caserta is a skillful surgeon. We are both in the process of healing from the procedures but my vision is already 20/25. The procedures were straight-forward and painless. We would not hesitate recommending anyone to see Dr. Caserta when it it time to consider cataract surgery. Or either Drs. Ford or Caserta for general ophthalmology care. We do not usually give reviews. But skill and caring like this warranted a review.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Feb 12, 2020
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Reply Flag
Dr Caserta performed cataract surgery on my eyes, and the entire process from intake to the actual surgeries, to the follow-up appointments was excellent. I'm an old pediatric oncology nurse, so I tend to assess doctors very critically. I have no hesitation at all in endorsing Dr Caserta and his team, and have recommended him to many people already.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Sep 26, 2019
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Reply Flag
The first impression here is his front office. Bad! The front office staff is terrible. Very unfriendly and rude. My family and I will never go back.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jan 17, 2018
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Reply Flag
I would never recommend Dr. Caserta. Mistakes in the office, by the staff, and especially by himself, have caused me to lose confidence in this doctor. The assistant who did the exam prep and completed the Rx wrote down the wrong information. The doctor yelled at her in front of me. He then wrote a new Rx, but left off the bi-focal part.The most recent error from the same visit and Rx was transposing the prism in the eyes. The result of these many errors is remaking my new glasses several times.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Norita Brown in Tempe, AZ – Nov 19, 2017
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Reply Flag
So grateful to Dr. Caserta and his staff. I’ve needed cataract surgery for 2 years. I was nervous about the procedure so I tried to thoroughly research practitioners, visiting and consulting with 4 practices in Washington and Phoenix. Each exhibited off-putting traits... disorganization, assembly-line mentality, arrogance, etc. Experienced absolutely none of this at Dr. Caserta’s office. Dr. Caserta is highly professional and 100% patient focused. My surgery outcome could not be better.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Janis Tietjen in Chandler, AZ – Nov 09, 2017
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Reply Flag
Dr. Caserta was recommended by my ophthalmologist as I was diagnosed with cataracts in both eyes. From the moment I walked in the door I knew I made a great choice in who would be operating on my eyes. The staff was very friendly and answered all my questions. Dr. Caserta was extremely friendly and took the time to explain how cataracts formed, the process for correcting the issue and the instructions I needed to prepare for the surgery and recovery steps. I am VERY satisfied!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Ed Hooten in Temp, AZ – Aug 22, 2017
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Reply Flag
Dr. Caserta is very skilled Ophthalmologist. Years ago, I had a hard to diagnose problem after seeing several well-known doctors I somehow ended up in Dr. Caserta's chair. After a very careful examination, he was able to pinpoint my problem. This was over 17 years ago, today he still is the only doc I trust with my precious eyesight. He greets each patient, walks them to the exam room and is extremely knowledgeable and caring. We always share a laugh or two, and my eyes are well cared for.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
JOELLE C in Gilbert, AZ – Mar 23, 2017
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Reply Flag
Dr. Frank Caserta performed LASIK on my eyes over ten years ago. My vision is still perfect. I do not need glasses. I highly recommend Dr. Caserta.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jeanette in Phoenix, AZ – Oct 31, 2016
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Reply Flag
My wife and I, both, have been and are patients of Dr. Caserta. He is absolutely the best!! His concern for the patient, his thorough explanations and/or descriptions of the problems or issues are exemplary, and his diagnoses and treatment plans are accurate and have resolved our problems. His cataract surgery on my wife resulted in her vision being changed from practically blind to 20/20--a miraculous change. We recommend him highly. Larry & Cheryl Kelly, Tempe, AZ
What went well
No results
What could be improved
No results
Helpful
Larry Kelly in Tempe, AZ – Jun 23, 2016
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Reply Flag
Dr. Caserta was so patient and thorough with me. I am so grateful he was able to help me with my chronic dry eye condition! I am terrified of eye doctors even more so than dentist and he made me feel so comfortable!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Kristin in Phoenix, AZ – Feb 26, 2016
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About Me

Biography

Dr. Frank Caserta, MD is a Ophthalmology Specialist in Tempe, AZ. He is accepting new patients. Be sure to call ahead with Dr. Caserta to book an appointment.

Specialties

  • Ophthalmology

Education

1997
University of Illinois At Chicago / College of Medicine
Residency Hospital
1994
Mayo Clinic Scottsdale
Internship Hospital

Languages

  • English
  • Spanish

Frequently Asked Questions

What other Ophthalmology Specialists practice nearby?

Click here to compare with other Ophthalmology Specialists.

What are Dr. Frank Caserta, MD's top areas of care?

Dr. Caserta frequently treats Pinkeye (Conjunctivitis), Allergic Conjunctivitis, and Tear Duct Disorders. See all procedures and conditions Dr. Caserta treats.

Where is Dr. Frank Caserta, MD's office located?

Dr. Caserta's office is located at 2600 S Rural Rd Ste B, Tempe, AZ 85282. Find other locations and directions on Healthgrades.

What languages does Dr. Frank Caserta, MD speak?

Dr. Caserta speaks Spanish and English. View profile to see all.

Does Dr. Frank Caserta, MD offer telehealth services?

Dr. Caserta has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Frank Caserta, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Arizona
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Check Dr. Caserta's experience treating your condition or procedure

Dr. Caserta's Top Procedures and Conditions

Treatment Frequency
Pinkeye (Conjunctivitis)
very high
very high

Treatment Frequency

Dr. Caserta treats Pinkeye (Conjunctivitis) more than 91% of his peers

Dr. Caserta treats this condition more than 91% of his peers

Allergic Conjunctivitis
high
high

Treatment Frequency

Dr. Caserta treats Allergic Conjunctivitis more than 88% of his peers

Dr. Caserta treats this condition more than 88% of his peers

Tear Duct Disorders
high
high

Treatment Frequency

Dr. Caserta treats Tear Duct Disorders more than 88% of his peers

Dr. Caserta treats this condition more than 88% of his peers

Dr. Caserta's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • Bell's Palsy
  • Benign Tumor
  • Black Eye
  • Brain Disorders
  • Corneal Diseases
  • Diplopia
  • Eye Cancer
  • Eye Infections
  • Eye Surgery
  • Eyelid Disorders
  • Graves' Disease
  • Headache
  • Idiopathic Intracranial Hypertension
  • Migraine
  • Pinkeye (Conjunctivitis)
  • Retina Diseases
  • Sarcoidosis
  • Sjögren's Syndrome
  • Tear Duct Disorders
  • Thyroid Disease
  • Ulcer
  • Visual Field Defects

Insurance Check

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Dr. Caserta accepts

Accepted insurance can change. Please double-check when making an appointment.

(480) 967-3381

Dr. Caserta accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
MultiPlan
PHCS Network PPO

Locations

Caserta & Ford Mds

Caserta & Ford Mds2600 S Rural Rd Ste B Tempe, AZ 85282
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