Dr. Francesco Grasso, MD
Colorectal Surgery•Male•Age 63
Accepting new patients
Greater Baltimore Colorectal Specialists
6569 N Charles St Towson, MD 21204Dr. Francesco Grasso, MD is a Colorectal Surgery Specialist in Towson, MD. He is affiliated with medical facilities such as Greater Baltimore Medical Center and MedStar Good Samaritan Hospital. He is accepting new patients. Be sure to call ahead with Dr. Grasso to book an appointment.
Dr. Grasso's Reviews
Likelihood to recommend Dr. Grasso
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What went well
- Staff friendliness (92)
- Trusted the provider's decisions (86)
- Appointment scheduling (85)
What could be improved
- Didn't listen or answer questions (18)
- Appointment was rushed (16)
- Didn't explain conditions well (16)
Reply Flag
I'm 61 and Dr. Grasso is without a doubt the most arrogant and incompetent Dr. I have ever been to in my life. His staff is always short-handed and overwhelmed, He is always running about 1 1/2 hours behind, he was flirting with his new nurse/assistant while conducting my procedure, the procedure he conducted on me caused excruciating pain even though after I stopped going to him and decided to have the same procedure done by a different Dr. I barely felt anything at all. After my procedure Dr. Grasso told me to get dressed and meet him in his office. When I did I got to his office doorway and he was on the phone and he threw his pointer finger up at me to signal me to wait a minute. So I waited in the hall where there were no chairs to sit down and I could overhear his phone conversation. He was ordering office supplies and lots of them. The phone call was lengthy and blood started running down my leg from my procedure. NEVER AGAIN!!!!!
What went well
No results
What could be improved
- Office environment
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Feb 11, 2021
Reply Flag
colonoscopy procedure. Excellent staff and surroundings. Doctor and all staff were very professional. Nice follow up from one of the nurses.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bruce – Nov 11, 2020
Reply Flag
Dr. Grasso was my excellent surgeon in 1997 when he performed a colon re-section on me. I called to retrieve my medical records for the Veterans Administration (Agent Orange). I spoke with the very professional and competent Yolanda Stinnett. She retrieved my 23 year old records and had them to me in minutes. She is outstanding and I wanted to pass along my thanks and kudos to her.
What went well
- Staff friendliness
What could be improved
No results
Tony West – Oct 02, 2020
Reply Flag
Did I receive treatment which cured my condition?
Yes - but I'm not 100% certain because I will not go back for my follow-up, and here's why:
- The doctor did not communicate much information to me; the silent type?
I got more info about my condition and answers to my questions from the receptionist.
- VERY deceptive with me in their billing practices. I had to fight many appeals; this provider elected to misinform me about the (out of network) procedures they scheduled me for. I'm still stuck with over $2000 in bills (this should have been 100% in-network).
- The doctor literally insulted me for one of my physical attributes, I'm still disgusted by that.
What went well
No results
What could be improved
No results
Ed – May 16, 2020
Reply Flag
The absolute worst experience I have ever had at a doctor's ofice. The doctor is rude arrogant to his patients and his office staff. The wait time is always over and hour and a half. I have never left a doctor's office feeling the way I did when I left here. He is absolutely atrocious and I have no idea how he stays in business.
What went well
No results
What could be improved
No results
SL – Sep 26, 2019
Reply Flag
Very Rude and arrogant, should not be dealing with the public. Rude to his patients, rude to his staff. Had to wait 1 hour to be seen in the waiting room, only to be brought back to a room and wait again. Next visit, had to wait 1 & 1/2 hours again and again he was rude and arrogant.... found a new doctor!!
What went well
No results
What could be improved
No results
Jen – Sep 26, 2019
Reply Flag
Our experience was excellent the staff is fantastic and Dr Grasso is so kind and explains things well I would recommend him to anybody
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Andrew Kraus – Aug 29, 2019
Reply Flag
Had a 9:30 appt. Was told to arrive by 9:00. Walked out at 10:55 mad and upset. No communication of any reason for delay despite questions to office staff. Have tried to follow-up by phone for explanation of situation but no return call. Staff did not appear to be overly busy, just didn't seem to care about a couple waiting for almost 2 hours without explanation, Recommend that you try an office that cares.
What went well
No results
What could be improved
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jul 13, 2019
Reply
Provides care only to stop filing claim forms to receive disability over time. I had surgery and was provided disability benefits by Dr. Grasso's staff. Over the course of 3 Months of recovery after developing healing complications, Dr. Grasso simply refused to fill out claim forms for further disability payments. This forced me to report back to work while not being medically cleared to return back to work.
How is someone able to pay their bills with no money?
What went well
No results
What could be improved
No results
May 16, 2019
Reply Flag
very thorough Dr with an amazing staff.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Britta Louthian – Oct 05, 2018
Reply Flag
This was my 2nd surgery and I am having excellent results after 6 weeks! Yolanda was great, too!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David W. in Hanover, PA – Aug 07, 2018
Reply Flag
Dr. Grasso looked after me during my recent lengthy stay at GBMC for serious complications of diverticulitis and a colostomy. I was pretty much of a mess physically and mentally but his frequent visits to my bedside were very comforting and helpful. He is clearly a kind and very knowledgeable surgeon and I am extremely grateful to have been under his care.
What went well
No results
What could be improved
No results
Tracey Hall in Baltimore, Maryland – Apr 07, 2018
Reply Flag
Rude and arrogant Despite Dr. Grasso's exam reporting seeing the current external hemorrhoids, he proceeded to tell me that my symptoms of pain and bleeding did not match what he saw and " patients come to him wanting hemorrhoids removed and make up symptoms so he will remove them." This man just called me a liar!!! Then tells me if it bleeds on a Tuesday or Thursday to then call and see if I can be seen that day, sure I will plan when the thrombosed hemorrhoid bursts! Horrible experience.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Towson, MD – Mar 21, 2018
Reply Flag
My experience with Dr. grasso has been nothing but positive. I have full confidence that I will be back to 100% in his care!
What went well
No results
What could be improved
No results
Feb 27, 2018
Reply Flag
Just had the worst experience. My appointment was at 9:45 and I was waiting g from 9:30. The office showed up at 10 and said traffic was bad. Then they didn't have the right key. The doctor wasn't there. One of the office staff was a man who had a thick accent. He said his name was John Doe. He was extremely argumentive and told me to find another doctor. I have never experienced anything like this! My time means nothing. I wonder how competent this doctor is?
What went well
No results
What could be improved
No results
Jk in Jarrettsville – Jan 10, 2018
Reply Flag
DR GRASSO & PROFESSIONAL MEDICAL STAFF, PROVIDES YOU WITH THE CARE & MEDICAL TREATMENT THAT EVERYBODY WOULD LIKE TO EXPERIENCE WHEN YOU ARE IN A NEED OF MEDICAL ATTENTION
What went well
No results
What could be improved
No results
Bel Air, MD – Jul 15, 2017
Reply Flag
I've been a patient of Dr. Grasso for 19 years. He is highly concerned about the well-being of his patients. He listens not only to your to problem but also to your concerns and fears. His responses are very calming.
The doctor's whole staff (scheduling, nurses, techs, etc.) is very responsive to your needs and concerns also.
I highly recommend this doctor and his practice.
What went well
No results
What could be improved
No results
Robert Angelo in Cochranville, PA – Jul 10, 2017
Reply Flag
I was pretty afraid to schedule my colonoscopy but I am soooooo glad it's over now!
His staff seems to really love him and that speaks volumes, to me at least!
Dr. Grasso is not a very "chatty" guy (hence the very short wait time) though he does make sure you understand everything he is saying and exactly what to expect.
I would highly recommend Dr. Grasso and his staff!
Most importantly, if you haven't had your over 50 colonoscopy yet, DO IT........... The colon cleansing is the worst part
What went well
No results
What could be improved
No results
Linda Baker in Bel Air, MD – May 13, 2017
Reply Flag
I've been a patient of Dr. Grasso since 2002. He explains procedures to you so you now what to expect. He also makes recommendations for one to improve their health. I highly recommend Dr. Grasso.
What went well
No results
What could be improved
No results
Josep Jwh. in Bel Air, MD – May 06, 2017
Reply Flag
Great Dr, fantastic staff,wonderful bedside manner, thanks for the care and concern.
What went well
No results
What could be improved
No results
West Jr. – Apr 15, 2017