Accepting new patients

Dr. Florence Chan, MD

Internal Medicine •  Female • Age 36

Dr. Chan

Quinnipiac Medical Group LLC

960 Main St Branford, CT 06405
Accepting new patients

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Dr. Florence Chan, MD is an internal medicine specialist in Branford, CT and has been practicing for 7 years. She graduated from Brown University Medical School in 2009 and specializes in internal medicine.

Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

2.1

Based on 18 reviews

5 Stars
11.11111111111111%
(2)
4 Stars
16.666666666666668%
(3)
3 Stars
5.555555555555555%
(1)
2 Stars
0%
(0)
1 Star
66.66666666666667%
(12)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Chan's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Florence Chan, MD
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Saw her for my annual physical and stated I had been experiencing increased tingling/numbness in my fingers & pain in my upper arm for over a month. She told me it was "most likely carpal tunnel. Sleep with splints on both hands for 2 weeks and give me a call if it doesn't improve." It didn't, so I called. After waiting 3 painful weeks for a reply (that I never got) I decided to pursue the matter myself. It turns out that I had a degenerative disc in my neck that required surgery to fuse my vertebrae. Two months ago my insurance company requested my medical records for a 2nd opinion of treatment (unrelated to anything I've been seeing her for) and she charged ME $85!! None of the other doctor's offices charged me. She also charges $20 to sign an insurance form and $120 to help you fill out a FMLA form. She's condescending, rude & insulting, and would make a better coroner. Paying $85, plus additional ransom, so I can have a copy of my records will be worth it to leave her practice.
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Dr Chan made inaccurate assumptions about me due to physical appearance. She asked repeatedly if I had a drug test because I had just come from raking leaves which I had explained. She refused to order a lactose intolerance test despite my symptoms, instead telling me to stop eating ice cream because it’s not good for me anyway. I’m 5’6 and weight 120 lbs. She was cold, distant and ignorant.
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Beware, she doesn’t listen to patients concerns. With audible wheezing present, shrugs it off, slaps a pulse/oximeter on the patient, says, “you’re fine.” Then she has the audacity to bill an additional $35.00 for Pulse Oximetry! Any CNA with a high school education can read a pulse/ox, and wouldn’t be so demeaning to their patient.
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The 1st time I saw her, for a routine physical, she was very clinical and professional, but a bit detached. The 2nd time, for the next physical, she was a bit more relaxed and I was able to make her smile and laugh. But I would say the same thing about other docs as well. She is thorough and I would recommend her.
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Rude, not personal at all and not very caring. Looking down at her iPad more than asking questions or being concerned. I Went in for a bee sting/bite that is been on my leg for 3 weeks & not going away. Shrunk after 3 weeks of my personal treatment with soaking and baking soda and peroxide but red and same size and gets inflamed . When I asked her opinion of what it look like cause I could not see it and If it was closed infection, she said “ so you want me to poke a hole in it?” I left-
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This practioner clearly needs to emark on more fundamental research in disease. She is not up to par to adequately treat anything outside of minor illness. She is rude and does not possess an ounce warmth at all. I would not recommend her. I recommended she extends her textbook research to scientific studies to properly treat.
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She is young but very knowledgable. Present personality. Takes time needed to address all questions and concerns.
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About Me

Biography

Dr. Florence Chan, MD is an internal medicine specialist in Branford, CT and has been practicing for 7 years. She graduated from Brown University Medical School in 2009 and specializes in internal medicine.

Specialties

  • Internal Medicine

Board Certifications

Education

2012
Yale University School Of Medicine
Residency Hospital
2010
Yale University School Of Medicine
Internship Hospital
2009
Brown University Medical School
Medical School

Awards

Insurance Check

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Dr. Chan accepts

Accepted insurance can change. Please double-check when making an appointment.

(203) 488-6358

Dr. Chan accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Pathway X Ind PPO Direct Access CT
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Louisiana
BlueConnect HMO
Blue Cross Blue Shield of Massachusetts
Preferred Blue PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Background Check

No malpractice claims found for Connecticut
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check if Dr. Chan treats your condition or procedure

Dr. Chan's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Acne
  • Acute Bronchitis
  • Acute Pharyngitis
  • Acute Postoperative Pain
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Alcohol Misuse Screening and Counseling
  • Alcohol or Substance Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Anxiety
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Ataxia
  • Atrophic Vaginitis
  • Back Pain
  • Bedsores
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Bronchitis
  • Burn Injuries
  • Bursitis
  • Calcium Metabolism Disorders
  • Cardiovascular Stress Test
  • Care Coordination for Complex Conditions and Procedures
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Cholesterol Screening
  • Chronic Interstitial Cystitis
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Cold Sore
  • Common Cold
  • Confusion
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Dehydration
  • Dementia or Depression Screening
  • Dermatitis
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Diverticulosis, Intestinal
  • Dizziness
  • Dysentery
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Elbow Injuries
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Enteritis
  • Erectile Dysfunction
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Foot Conditions
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Genital Warts
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Infection
  • Hip Sprain
  • HIV Screening
  • Hives
  • Hypercalcemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization
  • Impetigo
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Irritable Bowel Syndrome
  • Joint Pain
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Leg and Foot Ulcers
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Liver Damage from Alcohol
  • Liver Function Test
  • Low Back Pain
  • Low Blood Oxygen Level
  • Lyme Disease
  • Malaise and Fatigue
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Mineral Metabolism Disorders
  • Muscle Spasm
  • Nail and Nail Bed Infection
  • Nasopharyngitis
  • Neck Muscle Strain
  • Nighttime Urination (Nocturia)
  • Noninfectious Gastroenteritis and Colitis
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Outer Ear Infection
  • Overactive Bladder
  • Painful Urination (Dysuria)
  • Patellofemoral Pain Syndrome or Knee Pain
  • Perimenopause
  • Peripheral Nerve Disorders
  • Peripheral Vascular Disease (PAD, PVD)
  • Pharyngitis
  • Pinkeye (Conjunctivitis)
  • Plantar Fasciitis
  • Pneumonia
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyneuropathy
  • Postnasal Drip
  • Pregnancy Test
  • Prostate Cancer Screening
  • Prostatitis
  • Pulmonary Disease
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Restless Leg Syndrome
  • Sciatica (Not Due to Disc Displacement)
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shortness of Breath
  • Shoulder Disorders
  • Shoulder Tendinitis and Tenosynovitis
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sleep-Related Leg Cramp
  • Sore Throat
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Sunburn
  • Symptomatic Menopause
  • Testicular Dysfunction
  • Thrombosis
  • Thyroid Disease
  • Thyroid Screening
  • Tinnitus
  • Tobacco Use Disorder
  • Tonsillitis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trigeminal Neuralgia
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis and-or Vaginosis
  • Vertigo
  • Viral Enteritis
  • Viral Infection
  • Vitamin D Deficiency
  • Warts
  • Wellness Examination
  • Wheezing

Affiliated Hospitals

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70% Patient experience rating, 1% higher than the national average

  • America's 250 Best Hospitals Award™ (2019, 2018)