Dr. Esther Cheung-Phillips, MD

Otolaryngology-Head and Neck SurgeryFemaleAge 47

Dr. Esther Cheung-Phillips, MD is a Otolaryngology-Head and Neck Surgery Specialist in Austin, TX. She is affiliated with medical facilities such as Ascension Seton Northwest and Baylor Scott & White Medical Center - Lakeway. She is accepting new patients. Be sure to call ahead with Dr. Cheung-Phillips to book an appointment.

Dr. Cheung-Phillips

River ENT

6611 River Place Blvd Ste 301 Austin, TX 78730
Accepting new patients

Healthgrades Provider Compare™

Quickly compare more Otolaryngology-Head and Neck Surgery Specialists in your area

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Cheung-Phillips' experience treating your condition or procedure

Dr. Cheung-Phillips' Top Procedures and Conditions

Treatment Frequency
Allergic Rhinitis
very high
very high

Treatment Frequency

Dr. Cheung-Phillips treats Allergic Rhinitis more than 99% of her peers

Dr. Cheung-Phillips treats this condition more than 99% of her peers

Sinusitis
high
high

Treatment Frequency

Dr. Cheung-Phillips treats Sinusitis more than 91% of her peers

Dr. Cheung-Phillips treats this condition more than 91% of her peers

Chronic Sinusitis
high
high

Treatment Frequency

Dr. Cheung-Phillips treats Chronic Sinusitis more than 91% of her peers

Dr. Cheung-Phillips treats this condition more than 91% of her peers

Dr. Cheung-Phillips' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess
  • Abscess or Fluid Incision and Drainage
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Adenoidectomy
  • Adult Development Disorders
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Allergies
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Audiometry
  • Autoimmune Diseases
  • Balloon Sinuplasty
  • Blepharoplasty
  • Bone Disorders
  • Botox® Injection
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Carotid Ultrasound
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Lip and Palate
  • Cleft Palate
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Down Syndrome
  • Dysphagia
  • Ear Ache
  • Ear Cancer
  • Ear Disorders
  • Ear Plastic Surgery (Otoplasty)
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Endoscopic Sinus Surgery
  • Enlarged Turbinates
  • ENT Cancer
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Evaluation and Treatment of Sleep Disorders
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Facelift
  • Facial Fracture
  • Facial Reconstruction
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Fracture
  • Frenectomy
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Screening
  • Hoarse Voice (Dysphonia)
  • Home Sleep Study
  • Intranasal or Sinus Procedure
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngitis
  • Laryngoscopy
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Leukoplakia
  • Lip Cancer
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Meniere's Disease
  • Middle Ear Implant Candidacy Evaluation
  • Myringotomy
  • Nasal Obstruction
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nasal Surgery
  • Non-Cosmetic Chemodenervation
  • Nose Cancer
  • Nose Disorders
  • Nose Plastic Surgery (Rhinoplasty)
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer
  • Oral Cancer Screening
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Peritonsillar Abscess
  • Postnasal Drip
  • Professional Voice Disorders
  • Pulmonary Disease
  • Rhinoseptoplasty
  • Salivary Gland Cyst
  • Salivary Gland Stones and Inflammation
  • Sinus Disorders
  • Sinus Surgery
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Apnea Surgery
  • Sleep Disorders
  • Sleep Study
  • Snoring
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Throat Cancer
  • Throat Cancer (Nasopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Throat Disorders
  • Thyroid Cancer
  • Thyroid Disease
  • Thyroid Lobectomy
  • Thyroid Scan
  • Thyroid Surgery
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Ultrasound, Thyroid
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wheezing
  • Wound Repair

Insurance Check

Search for your insurance provider

Dr. Cheung-Phillips accepts

Accepted insurance can change. Please double-check when making an appointment.

(512) 677-6368

Dr. Cheung-Phillips accepts the following insurance:

Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access
Open Access Plus
Elderplan
Medicare HMO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO
Tricare
TriCare for Life
UnitedHealthCare
Choice Plus POS
Options PPO

Dr. Cheung-Phillips' Reviews

Likelihood to recommend Dr. Cheung-Phillips

4.3

Based on 23 ratings

5 Stars
82.6086956521739%
(19)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
17.391304347826086%
(4)
healthgrades logo

Leave a review

How likely are you to recommend
Dr. Cheung-Phillips?
(Select your rating)
What went well
  • Staff friendliness (20)
  • Appointment scheduling (19)
  • Appointment wasn't rushed (19)
What could be improved
  • Didn't explain conditions well (4)
  • Didn't trust the provider's decisions (4)
  • Appointment was rushed (3)
RecentHighestLowestMost Helpful
Reply Flag
Anything out of the ordinary she is unwilling to work with. More about the volume than quality of care.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 22, 2020
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
Had a NEW PATIENT appointment at 8.30 Monday morning. arrived at 8.25, filled out my paperwork. left at 8.55 after not being seen or even given a reason why she was 25 minutes behind. most folks (like myself)work during the day so i took this time out of my work schedule. it's obvious she s=doesn't care about new patients at all. will never even consider going back
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mark Kreitz – Sep 30, 2019
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
If I could, I would give 0 star to Dr. Cheung-Phillips. I saw Dr. Cheung-Phillips on 03/2018. I had a swollen lymph node under my jaw. Dr. Cheung-Phillips diagnosed and told me do not need to worry, the swollen lymph node is just around 8mm. But I felt it's more than that, so I did ultrasound test, it shows 19mm. After a few weeks, I saw Dr. Cheung-Phillips again. She told me she remembered the swollen lymph node is on my back of neck, and did unnecessary test on my back of neck. My back of
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Austin, TX – Nov 27, 2018
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
Dr. Cheung-Phillips has operated on both of my daughters and I can’t say enough good things about her. She is clam, reassuring and just an overall great physician.
What went well
No results
What could be improved
No results
Helpful
TX – Nov 14, 2018
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
excellent MD!
What went well
No results
What could be improved
No results
Helpful
SusanT. in Austin , TX – Aug 30, 2018
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
Dr. CP and her staff are exceptional in skills and training. I recommended her to our oldest daughter and they helped her with some long term problems. They are great in every way.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Dow in Austin, TX – Jun 14, 2018
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
Dr. Phillis and her team are excellent. I have worked in the medical field for over 30 years and my experience could not have been better. My surgery, recovery and the staff's caring and prompt support is at a high level. I recommend patients of all ages. Rick
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rick Smith in The Hills, TX – Jun 10, 2018
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
Dr. Cheung-Phillips was very professional and thorough.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Karen Grove in Austin, TX – Jul 14, 2017
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?
Reply Flag
What great bedside manor! She showed great patience with my jumpy little girl and put everyone at ease. Very informative and easy to ask questions and understand the answers. Thanks!!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Cathy in Austin, TX – Nov 16, 2016
×Post a ResponseAre you Dr. Esther Cheung-Phillips, MD?

Leave a review

How was your experience with Dr. Cheung-Phillips?

About Me

Care Philosophy

Our mission is to provide state of the art, evidence-based medicine combined with compassionate, family-centered otolaryngology (ENT) care for adults and...Read more

Biography

Dr. Esther Cheung-Phillips (also known as Dr. CP) was born in Cleveland, Ohio and completed her bachelor's degree with a double major in Biology and Theatre...Read more

Specialties

  • Otolaryngology-Head and Neck Surgery
  • Ear, Nose, and Throat
  • Otolaryngic Allergy
  • Pediatric Otolaryngology (Ear, Nose & Throat)
  • Voice Therapy

Board Certifications

Education

Pennsylvania State University / College of Medicine
Residency Hospital
University of Texas At Houston / Medical School At Houston
Residency Hospital
University of Texas Medical School At San Antonio
Medical School
2004
Southern Illinois School of Medicine
Internship Hospital
Case Western Reserve University School of Medicine
Undergraduate School
,

Languages

  • English
  • Mandarin
  • Spanish

Awards

Media & Publications

Frequently Asked Questions

Is Dr. Esther Cheung-Phillips, MD accepting new patients?

Dr. Esther Cheung-Phillips, MD generally accepts new patients on Healthgrades. You can see Dr. Cheung-Phillips' profile to make an appointment.

Does Dr. Esther Cheung-Phillips, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Cheung-Phillips accepts your insurance.

What are Dr. Esther Cheung-Phillips, MD's top areas of care?

Dr. Cheung-Phillips frequently treats Allergic Rhinitis, Sinusitis, and Chronic Sinusitis. See all procedures and conditions Dr. Cheung-Phillips treats.

Where is Dr. Esther Cheung-Phillips, MD's office located?

Dr. Cheung-Phillips' office is located at 6611 River Place Blvd Ste 301, Austin, TX 78730. Find other locations and directions on Healthgrades.

What languages does Dr. Esther Cheung-Phillips, MD speak?

Dr. Cheung-Phillips speaks Spanish, Chinese, Mandarin, and English. View profile to see all.

Does Dr. Esther Cheung-Phillips, MD offer telehealth services?

Dr. Cheung-Phillips has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Esther Cheung-Phillips, MD?

Find contact information here to make an appointment.

Locations

River ENT

River ENT6611 River Place Blvd Ste 301 Austin, TX 78730
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

Dr. Cheung-Phillips is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Ascension Seton Northwest

Austin, TX

75% Patient Experience Rating, 6% higher than the national average

Baylor Scott & White Medical Center - Lakeway

Lakeway, TX

Baylor Scott & White Medical Center – Round Rock

Round Rock, TX

78% Patient Experience Rating, 9% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Cedar Park Regional Medical Center

Cedar Park, TX

70% Patient Experience Rating, 1% higher than the national average

2 Awards Received

St. David's North Austin Medical Center

Austin, TX

77% Patient Experience Rating, 8% higher than the national average

13 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

St. David's Round Rock Medical Center

Round Rock, TX

77% Patient Experience Rating, 8% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2019)