Dr. Erwin Cruz, MD

Traumatic Brain Injury •  Male • Age 65
  
Dr. Cruz
Accepting new patients
Telehealth services available

Preston Neurological Center

12800 Preston Rd Dallas, TX 75230

Make an Appointment

(972) 503-2780

Dr. Erwin Cruz, MD is a Traumatic Brain Injury Specialist in Dallas, TX. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Cruz to book an appointment.


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Dr. Cruz accepts

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(972) 503-2780

Dr. Cruz accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check if Dr. Cruz treats your condition or procedure

Dr. Cruz's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Alzheimer's Disease
  • Ambulatory EEG With Video Monitoring
  • Aneurysm
  • Anxiety
  • Ataxia
  • Autoimmune Diseases
  • Autonomic Disorders
  • Behavioral Disorders
  • Bell's Palsy
  • Brachial Plexus Palsy
  • Brain and Nervous System Cancer (incl. Gliomas, Astrocytoma, Schwannoma, Medulloblastoma, Chordoma)
  • Brain Disorders
  • Brain Injury
  • Cancer
  • Carpal Tunnel Syndrome
  • Cerebral Artery Thrombosis
  • Cerebral Hemorrhage
  • Cerebral Palsy
  • Cerebrovascular Disease
  • Cluster Headache
  • Concussion
  • Cranial Trauma
  • Dementia
  • Diabetic Polyneuropathy
  • Difficulty With Walking
  • Dystonia
  • EEG (Electroencephalogram)
  • Epilepsy
  • Essential Tremor
  • Gait Abnormality
  • Headache
  • Herniated Disc
  • Hydrocephalus
  • Idiopathic Intracranial Hypertension
  • Inflammatory and Toxic Neuropathy
  • Intervertebral Disc Disease
  • Low Back Pain
  • Meningiomas
  • Migraine
  • Multiple Sclerosis (MS)
  • Myasthenia Gravis
  • Myelopathy
  • Narcolepsy and Cataplexy
  • Nerve Block, Somatic
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Parkinson's Disease
  • Parkinsonism
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Disorders
  • Polyneuropathy
  • Post-Concussion Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Restless Leg Syndrome
  • Seizure Disorders
  • Sleep Apnea
  • Sleep Disorders
  • Spinal Stenosis
  • Spine Disorders
  • Stress
  • Stroke
  • Subarachnoid Hemorrhage
  • Syncope
  • Tension Headache
  • Thrombosis
  • Torticollis
  • Transient Ischemic Attack (TIA)
  • Traumatic Brain Injury
  • Trigeminal Neuralgia
  • Vascular Disease
  • Vertigo
  • Videonystagmography

Dr. Cruz's Reviews

Likelihood to recommend Dr. Cruz

3.8

Based on 21 ratings

5 Stars
66.66666666666667%
(14)
4 Stars
4.761904761904762%
(1)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
28.571428571428573%
(6)
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Dr. Cruz?
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What went well
  • Appointment scheduling (10)
  • Office environment (10)
  • Listened & answered questions (9)
What could be improved
  • Staff wasn't friendly (6)
  • Didn't listen or answer questions (5)
  • Didn't trust the provider's decisions (5)
RecentHighestLowestMost Helpful
Reply Flag
Dr. Cruz office visits are always quick and easy. He asks the right questions and makes me feel comfortable with his understanding of my condition.
What went well
No results
What could be improved
No results
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Aug 21, 2019
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Dr. Cruz and staff have have provided excellent care for myself and my family for over ten years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
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Steve F in rockwall – Jun 03, 2019
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I was referred to Dr. Cruz by my primary care physician for evaluation of a possible vertigo problem. Dr. Cruz and all of his staff are excellent providers. They are all knowledgeable, efficient and friendly. They make the patient feel comfortable and confident that he will receive excellent care. I would certainly recommend Dr. Cruz to anyone in need of neurological services.
What went well
No results
What could be improved
No results
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May 29, 2019
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Thanks to Natalie for coming out on a Saturday and setting up the 24 hour test for my husband John. The test went smoothly. She was very knowledgeable of all the equipment.
What went well
No results
What could be improved
No results
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May 03, 2019
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Dr Cruz and his staff are very professional and helpful. He has always been thorough in his assessment and we feel like he is a doctor we can trust. We have been seeing him several years following a serious motor vehicle accident and his staff feels like family. They go above and beyond to be helpful, especially in dealing with Workers Compensation insurance. Would highly recommend.
What went well
No results
What could be improved
No results
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May 03, 2019
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Everyone was very helpful and professional dr Cruz and his staff are doing everything they can to help find out was is going on with me I’m very pleased
What went well
No results
What could be improved
No results
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Apr 25, 2019
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Very professional and friendly. Staff was great. Would highly recommend
What went well
No results
What could be improved
No results
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Apr 09, 2019
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Very knowledgeable and helpful. This is my second time to experience a severe head injury. Dr Cruz and all staff have been very helpful and professional. He offers all services in one location - Vestibular Therapy, Neuropsychological Therapy and testing, Neurological testing. Staff is very friendly and helpful.
What went well
No results
What could be improved
No results
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none – Feb 26, 2019
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Reply Flag
Horrible experience. I was sent here for an assault at my job during summer of 2018 and ended up not only being hurt more by the negligence of the staff i was then treated like a drug addict instead of a 2 month post out assault victim by the office manager suzie when i called asking why they where hurting me instead of reading my mri. Please people. Stay safe! Be warned! Record your visits at this joke of place! Im complaining with labor and industry and looking into a malpractice suit
What went well
No results
What could be improved
No results
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Jessica Noe in Ft Worth, TX – Feb 03, 2019
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I have been seeing Dr Cruz for about a year. His staff is very nice and Dr Cruz will tell you what is going on if you just ask. He doesn't sugar coat anything. He has helped me tremendously through out my brain injury and I am very thankful to have him as my doctor.
What went well
No results
What could be improved
No results
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Walt in Sulphur Springs, TX – Jan 13, 2019
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This is not what I expected at a doctors visit. The staff is rude but the doctor is exceptionally rude. Is the nurse the doctors wife? She is telling him what to do and what not to do. What kind of a doctor asks the nurse what the patient is here for and if the scan results are ok? Then when he leaves the room he tells the nurse to remind him to look at the notes and look at the scans. So much for putting faith in such a doctor. Might as well see another nurse practitioner some place else.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
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Oct 11, 2018
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Dr. Cruz not only gave me a complete workup, he explained the issues I was dealing with to my understanding. He will always be the neurologist for me.
What went well
No results
What could be improved
No results
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Feb 23, 2018
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Dr. Cruz is a very thorough neurologist and will get to the bottom of your health issues. He was able to find the source of my dizziness and head problems. I am grateful that I came to see him. His staff is also very helpful.
What went well
No results
What could be improved
No results
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Feb 23, 2018
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The staff goes beyond the necessary call of duty to help his patients. They truly go out of their way to ensure you are getting complete and accurate information even if your insurance company is sub-par. When it comes to Dr Cruz, I was blown away at how much of a hurry he IS NEVER IN. He truly takes his time and cares about you. Tries to know and understand on a level that most doctors never reach. The sincerity of the people at this office has earned my loyalty for years to come. Thank you all
What went well
No results
What could be improved
No results
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Dallas, TX – Dec 18, 2015
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About Me

Dr. Cruz and his staff sincerely care about their patients and will guide you towards better health. 

Specialties

  • Traumatic Brain Injury
  • Neurology

Board Certifications

Education

Tulane University Hospital And Clis
Residency Hospital

Languages

  • Spanish
  • English

Awards

Frequently Asked Questions

Does Dr. Erwin Cruz, MD offer telehealth services?

Is Dr. Erwin Cruz, MD accepting new patients?

Does Dr. Erwin Cruz, MD accept my insurance?

Locations

Preston Neurological Center

Dallas Office12800 Preston Rd Dallas, TX 75230
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