Dr. Eric Gross, MD

Otolaryngology-Head and Neck Surgery •  Male • Age 56
  
Dr. Gross
Accepting new patients

Eric M Gross MD

11163 La Quinta Pl El Paso, TX 79936

Make an Appointment

(915) 591-8400

Dr. Eric Gross, MD is a Otolaryngology-Head and Neck Surgery Specialist in El Paso, TX and has over 27 years of experience in the medical field. Dr. Gross has more experience with Upper Respiratory Conditions, Otologic Care, and Ear, Nose, and Throat Care than other specialists in his area. He graduated from University of Kansas / School of Medicine medical school in 1993. He is affiliated with medical facilities such as Foundation Surgical Hospital Of El Paso and Sierra Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Gross to book an appointment.


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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Insurance Check

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Dr. Gross accepts

Accepted insurance can change. Please double-check when making an appointment.

(915) 591-8400

Dr. Gross accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
UnitedHealthCare
United Healthcare

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Practice Areas

Upper Respiratory Conditions

Upper respiratory specialists diagnose and treat conditions such as infections, sinusitis, allergic rhinitis, and whooping cough (pertussis) that affect the upper part of the respiratory system, including the nasal passages, larynx, and lungs.

Typically treats 91% more than similar doctors

Based on claims data for 4 conditions and procedures

TreatmentsTreatment Frequency
Sinusitis
very high
very high

Treatment Frequency

Dr. Gross treats Sinusitis more than 100% of their peers

Dr. Gross treats this condition more than 100% of their peers

Chronic Sinusitis
very high
very high

Treatment Frequency

Dr. Gross treats Chronic Sinusitis more than 100% of their peers

Dr. Gross treats this condition more than 100% of their peers

Allergic Rhinitis
very high
very high

Treatment Frequency

Dr. Gross treats Allergic Rhinitis more than 99% of their peers

Dr. Gross treats this condition more than 99% of their peers

Otologic Care

Otolgic care is s subspecialty of otolaryngology (ear, nose and throat) that focuses on symptoms and conditions of the ear, including hearing loss, tinnitus, dizziness and infections.

Typically treats 72% more than similar doctors

Based on claims data for 9 conditions and procedures

TreatmentsTreatment Frequency
Tinnitus
high
high

Treatment Frequency

Dr. Gross treats Tinnitus more than 88% of their peers

Dr. Gross treats this condition more than 88% of their peers

Otitis Media
high
high

Treatment Frequency

Dr. Gross treats Otitis Media more than 83% of their peers

Dr. Gross treats this condition more than 83% of their peers

Cholesteatoma
normal
normal

Treatment Frequency

Dr. Gross treats Cholesteatoma more than 81% of their peers

Dr. Gross treats this condition more than 81% of their peers

Ear, Nose, and Throat Care

Ear, nose and throat care specialists diagnose and treat conditions affecting those areas, including ear infections, tonsilitis, hearing loss, and sinus problems.

Typically treats 66% more than similar doctors

Based on claims data for 10 conditions and procedures

TreatmentsTreatment Frequency
Laryngitis
very high
very high

Treatment Frequency

Dr. Gross treats Laryngitis more than 98% of their peers

Dr. Gross treats this condition more than 98% of their peers

Earwax Buildup
high
high

Treatment Frequency

Dr. Gross treats Earwax Buildup more than 89% of their peers

Dr. Gross treats this condition more than 89% of their peers

Nosebleed
normal
normal

Treatment Frequency

Dr. Gross treats Nosebleed more than 81% of their peers

Dr. Gross treats this condition more than 81% of their peers

Ear, Nose, and Throat Surgery

Ear, nose and throat care surgeons treat conditions affecting those areas through procedures such as tonsilectomy, adenoidectomy, myringotomy (ear tubes), and sinus surgery.

Typically treats 50% more than similar doctors

Based on claims data for 12 conditions and procedures

TreatmentsTreatment Frequency
Deviated Septum
very high
very high

Treatment Frequency

Dr. Gross treats Deviated Septum more than 100% of their peers

Dr. Gross treats this condition more than 100% of their peers

Diagnostic Nasal and-or Sinus Endoscopy
very high
very high

Treatment Frequency

Dr. Gross performs Diagnostic Nasal and-or Sinus Endoscopy more than 97% of their peers

Dr. Gross performs this procedure more than 97% of their peers

Intranasal or Sinus Procedure
normal
normal

Treatment Frequency

Dr. Gross performs Intranasal or Sinus Procedure more than 66% of their peers

Dr. Gross performs this procedure more than 66% of their peers

Hide other practice areas

Check Dr. Gross' experience treating your condition or procedure

Dr. Gross' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Autoimmune Diseases
  • Balloon Sinuplasty
  • Bell's Palsy
  • Bone Cancer
  • Bone Disorders
  • Brain Disorders
  • Cancer
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Palate
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Dentofacial Anomalies
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Infection
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Earwax Removal
  • Enlarged Turbinates
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Tongue Lesion
  • Eyelid Disorders
  • Fracture
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Intranasal or Sinus Procedure
  • Laryngeal Cancer
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Leukoplakia
  • Lip Cancer
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Bone Cancer of the Skull, Face, and Jaw
  • Meniere's Disease
  • Nasal Septum Surgery (Septoplasty)
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer
  • Osteosarcoma
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Disease
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroid Cancer
  • Parathyroid Surgery
  • Parathyroidectomy
  • Parotid Gland Cancer
  • Parotitis
  • Perforated Eardrum
  • Pharyngitis
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Disorders
  • Sinus Polyp
  • Sinus Surgery
  • Sinusitis
  • Sjögren's Syndrome
  • Skin Cancer
  • Skin Diseases
  • Skin Lesion
  • Sleep Apnea
  • Sleep Disorders
  • Soft Tissue Sarcoma
  • Soft Tissue Sarcoma of Head, Face, and Neck
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Disease
  • Thyroid Fine Needle Aspiration Biopsy
  • Thyroid Lobectomy
  • Thyroid Surgery
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tonsillitis
  • Trigeminal Neuralgia
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wound Repair

Dr. Gross' Reviews

Likelihood to recommend Dr. Gross

4.6

Based on 52 ratings

5 Stars
88.46153846153847%
(46)
4 Stars
1.9230769230769231%
(1)
3 Stars
0%
(0)
2 Stars
1.9230769230769231%
(1)
1 Star
7.6923076923076925%
(4)
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How likely are you to recommend
Dr. Gross?
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What went well
  • Trusted the provider's decisions (44)
  • Appointment scheduling (43)
  • Appointment wasn't rushed (43)
What could be improved
  • Long wait times (30)
  • Appointment was rushed (5)
  • Didn't explain conditions well (4)
RecentHighestLowestMost Helpful
Reply Flag
Amazing ENT Dr/surgeon & professional friendly staff he was my miracle when I had thyroidectomy he did amazing surgery barely visible scar also did excellent job on removing mole on face he treats you like family & actually takes time to talk & explain things
What went well
No results
What could be improved
No results
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Velasque Solis – Mar 27, 2020
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Reply Flag
Best Doctor ever ! I have been to other doctors about my current problem and they didn’t know what to do but Dr Gross figured it out on my first visit . Great doctor great staff !
What went well
No results
What could be improved
No results
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Mar 20, 2020
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Reply Flag
My spouse just recently saw 2 other ent doctors and both did not want to remove the cancer cells from his lip because of possible issues, until we met Dr Eric Gross who is so caring and knowledgeable. His staff is helpful and provide a short wait time. We are both happy with the before and after the surgery. Thank you Dr Eric Gross!
What went well
No results
What could be improved
No results
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George Calanche – Mar 02, 2020
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Reply Flag
Dr. Gross is very caring and listens to your concerns. He's very professional he has a big heart to match his personality.His concern is to make you feel better and he does . I will not go to any other ENT. He is the best ,I highly recommend Dr.Gross The wait time is less than 10 minutes.All the staff is so helpful and kind you feel very comfortable there.I always leave with a big smile because I know I came to the right doctor.Thank you Dr.Gross
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
  • Appointment was rushed
Was this helpful?
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Olimpia Estrada – Jan 24, 2020
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Reply Flag
Dr. Gross is a kind and caring doctor. He listens and answers any question or concerns you may have.He also has a good sense of humor.
What went well
No results
What could be improved
No results
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Oct 08, 2019
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Reply Flag
He is very professional and prompt. He is a very skilled surgeon and wait time is very minimal at appointments.
What went well
No results
What could be improved
No results
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Sep 18, 2019
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Reply Flag
I definitely recommend Dr Gross. It is almost five years that I have been taking my son for ear cleaning. The service is fast and the place is very clean. Dr Gross and his staff are very professional.
What went well
No results
What could be improved
No results
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Elizabeth H. – Aug 10, 2019
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Reply Flag
I was impressed that the office phone was answered by a professional nice person the first time I called. I tried two other ENT physicians' offices, it took days of calling for someone to finally answer the phone. The calls were made March 2019, I couldn't be seen until August 2019! The appointment with Dr. Gross was made within the month I called. His office staff are wonderful people. Dr. Gross is compassionate, knowledgeable, friendly, explained to me in a way I understood. The best part, he can help me. I have every confidence in him. I will recommend him to everyone I know.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Was this helpful?
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Jul 31, 2019
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Reply Flag
Dr. Gross is an exceptional surgeon with an amazing staff. He repaired my daughters nasal fracture and septum amazingly. Her nose looks very natural and we are very pleased with the outcome.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
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Jul 31, 2019
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Reply Flag
I have already recommended a friend who was having sinus problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
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Patricia Holguin in El Paso, Texas – Jul 25, 2019
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Reply Flag
Dr. Gross was very patient with my elderly mother. He listened to her point of view about surgery and gave her all the possible options with and without surgery. Tenacious is a great word to describe him as she is very stubborn. I appreciate his dedication to his patients.
What went well
No results
What could be improved
No results
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May 08, 2019
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Reply Flag
A great surgeon. I highly recommend Dr. Gross. He helped me with my thyroid cancer and I will be forever grateful.
What went well
No results
What could be improved
No results
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Martha Smith in El Paso, TX – Feb 11, 2019
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Reply Flag
Dr gross is an excellent and caring doctor
What went well
No results
What could be improved
No results
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Jan 26, 2019
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Reply Flag
I saw Dr. Gross today and cannot believe what an exceptional doctor he is . I have tried for years to find someone to help me with my sinus problems but could not find anyone. I am so grateful to him and his staff for helping me. El Paso is so fortunate to have such a doctor serving our area!
What went well
No results
What could be improved
No results
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A patient in need in El Paso, TX – Jan 26, 2019
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Reply Flag
I was recommended by a friend to see Dr. Gross for my hearing loss. I could not have found a better doctor than him. He is very knowledgeable and thorough. He helped me acquire the best hearing aids for my problem guiding me in every step. Also, his staff is very kind and they always have a smile on their faces.
What went well
No results
What could be improved
No results
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Maria Vasquez – Jan 26, 2019
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Reply
Horrible experience. I would not go and see him again. His staff is very rude and his office is very dirty.
What went well
No results
What could be improved
No results
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El Paso, TX – Jan 24, 2019
We are very sorry to hear that you had a horrible...Read More
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Reply Flag
I had my first appointment with Doctor Gross today and loved it. After seen several doctors, tried several treatments and even gone through one procedure, Dr Gross was the only one who actually able to identify my problem. I wish I had known of him a year ago. I would have saved so much money, time and frustration. Great doctor! Very knowledgeable and patient. I definitely recommend him!!
What went well
No results
What could be improved
No results
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El Paso – Dec 07, 2018
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Reply Flag
Very professional and caring doctor. I highly recommend him. The staff is also great and knowledgeable.
What went well
No results
What could be improved
No results
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O Rodriguez – Oct 22, 2018
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Reply Flag
Dr. Gross and his staff are very welcoming and professional. I appreciate that Dr. Gross is genuinely concerned about his patients, taking the time to listen to their concerns. I would definitely recommend Dr. Gross.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
thumbs up icon option1
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Y Garcia – May 25, 2018
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Reply Flag
I must say Dr Gross is by far the best in El Paso. He performed a total thyroidectomy and all went perfect. He explained everything well and is a very knowledgable doctor. Staff is great and friendly. No long waits on appointments. Very well recommended!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
thumbs up icon option3
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Linda Armendariz in El Paso Tx – Apr 24, 2018
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About Me

Biography

Dr. Eric Gross, MD is a Otolaryngology-Head and Neck Surgery Specialist in El Paso, TX and has over 27 years of experience in the medical field. Dr. Gross has more experience with Upper Respiratory Conditions, Otologic Care, and Ear, Nose, and Throa...Read more

Specialties

  • Otolaryngology-Head and Neck Surgery
  • Cosmetic, Plastic & Reconstructive Surgery

Board Certifications

  • Otolaryngology
  • Plastic Surgery & Facial Surgery

Education

2002
Suny-Stony Brook
Residency Hospital
1993
University of Kansas / School of Medicine
Medical School

Languages

  • Spanish
  • English

Awards

Frequently Asked Questions

Is Dr. Eric Gross, MD accepting new patients?

Does Dr. Eric Gross, MD accept my insurance?

What are Dr. Eric Gross, MD's top areas of care?

Locations

Eric M Gross MD

Eric M. Gross MD PA11163 La Quinta Pl El Paso, TX 79936
1

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Gross treats patients.

Learn more

Foundation Surgical Hospital Of El Paso

El Paso, TX

76% Patient experience rating, 7% higher than the national average

  • Patient Safety Excellence Award™ (2020)

Sierra Medical Center

El Paso, TX

71% Patient experience rating, 2% higher than the national average

The Hospitals Of Providence East

El Paso, TX

70% Patient experience rating, 1% higher than the national average

The Hospitals Of Providence Memorial Campus

El Paso, TX

67% Patient experience rating, 2% lower than the national average