Dr. Ellen Ngo, MD

OphthalmologyFemaleAge 37

Dr. Ellen Ngo, MD is a Ophthalmology Specialist in Plano, TX. She is affiliated with medical facilities Baylor Scott & White Medical Center - Centennial and Medical City Plano. She is accepting new patients. Be sure to call ahead with Dr. Ngo to book an appointment.

Dr. Ngo

North Texas Eye Center

4100 W 15th St Ste 210 Plano, TX 75093
Accepting new patients

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Dr. Ngo's Reviews

Likelihood to recommend Dr. Ngo

4.9

Based on 88 ratings

5 Stars
96.5909090909091%
(85)
4 Stars
1.1363636363636365%
(1)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
2.272727272727273%
(2)
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How likely are you to recommend
Dr. Ngo?
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What went well
  • Explained conditions well (76)
  • Listened & answered questions (76)
  • Trusted the provider's decisions (76)
What could be improved
  • Appointment was rushed (2)
  • Didn't trust the provider's decisions (2)
  • Long wait times (2)
RecentHighestLowestMost Helpful
Reply Flag
Very professional, competent excellent result from cataract surgery. Highly recommend.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don T Richards – May 05, 2021
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Reply Flag
Very professional, knowledgeable. Took time to explain things clearly.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 23, 2021
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Reply Flag
Over the past year Dr. Ngo performed 2 separate surgeries on my eyes and everything went well and the process was handled with outstanding professionalism and customer sensitivity.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Steve Wilson – Apr 17, 2021
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Reply Flag
Excellent!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 13, 2021
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Reply Flag
Wonderful Dr.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 11, 2021
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Reply Flag
I would not recommend for anyone. There is no any convincing explanation for health condition. She was felted me that as if I am a mechanical object. No empathy, no trying to understand what kind of concern that I have...
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Nov 25, 2020
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Reply Flag
Stellar professional and personable services by the entire staff. Dr. Ngo and her quickly and extensively examined my eyes, patiently answering all my many questions. I highly recommend this doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sep 04, 2020
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Reply Flag
I recently had cataract surgery by Dr. Ngo on both eyes. The result was excellent and pain free with no discomfort. She is an excellent surgeon, very informative and great demeanor. I highly recommend her. This surgery was recently preformed in Plano, Texas.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Humberto Saucedo in Carrollton, TX – Feb 21, 2020
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Reply Flag
It was awesome very polite, professional I enjoy my visits ??
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Minerva Shaikh – Jan 03, 2020
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Reply Flag
I think Dr. Ngo is a very good Doctor and she is very thorough with her examinations. I am very happy to have her as my eye Dr. and I really trust her. Thank you Dr. Ngo
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Gene Snell – Dec 19, 2019
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Reply Flag
She did my capsulotomies, post cataract surgery, and my vision is great again. Loved her “bedside manner “.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Sep 19, 2019
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Reply Flag
Very friendly and professional. You’d like her. My eyesight improved to high satisfaction after cataract surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Aug 24, 2019
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Reply Flag
Dr. Ngo is very efficient and caring. She explains everything where you can understand. She did my Cataract surgery on both my eyes recently. Everything went great.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 people found this helpful
Helpful
Aug 23, 2019
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Reply Flag
Check up after cataract surgery. Great people!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Joseph Mendoza – Aug 23, 2019
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Reply Flag
Very efficient and not much of the waiting time at the office visits which is very necessary if you are sick already. The office and surgical center are very close each other and both teams are well trained. I had a very quick and smooth right eye cataract surgery done in April, 2019 after I changed the eye doctor..
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
S. Lieu – Aug 05, 2019
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Reply Flag
Dr. Ngo performed Cataract removal surgery on both eyes. She took the appropriate time to fully explain the procedure and process to my satisfaction. Great job!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
Helpful
Jul 10, 2019
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Reply Flag
Dr. Ngo is a wonderful Dr. My hushand and I both have a lot of confidence in Dr. Ngo.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patricia in Plano, TX – Jun 29, 2019
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Reply Flag
Friendly, knowledgeable, and professional. Very good doctor.
What went well
No results
What could be improved
No results
Helpful
Larry in Allen, TX – Jun 26, 2019
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Reply Flag
An excellent cataract surgeon. I really appreciate her ability in performing the surgery in a speedy and professional manner with great success.She has a very pleasant attitude and I would recommend her services to every one.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Samuel Philip in Carrollton – Jun 05, 2019
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Reply Flag
I had my first apt with the doctor this week. I had a previous doctor, John McHenry, and Dr. Ngo ran circles around his performance. She was extremely professional, did good testing and then took the time to explain the situation and the problem with my eyes. She was outstanding because Dr. McHenry would not give you 2 minutes of his time in his assembly medicine practice. I am much better off with Dr. Ngo and leave McHenry in my dust.
What went well
No results
What could be improved
No results
Helpful
May 31, 2019
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About Me

Biography

Dr. Ellen Ngo, MD is a Ophthalmology Specialist in Plano, TX. She is affiliated with medical facilities Baylor Scott & White Medical Center - Centennial...Read more

Specialties

  • Ophthalmology

Board Certifications

Education

University of Arkansas For Medical Sciences
Residency Hospital
University Of Arkansas For Medical Sciences
Internship Hospital
University of Texas / Austin Campus
Undergraduate School

Languages

  • English
  • Cantonese
  • Chinese

Awards

Frequently Asked Questions

What other Ophthalmology Specialists practice nearby?

Click here to compare with other Ophthalmology Specialists.

What are Dr. Ellen Ngo, MD's top areas of care?

Dr. Ngo frequently treats Nearsightedness, Blepharitis, and Eye Examination. See all procedures and conditions Dr. Ngo treats.

Where is Dr. Ellen Ngo, MD's office located?

Dr. Ngo's office is located at 4100 W 15th St Ste 210, Plano, TX 75093. Find other locations and directions on Healthgrades.

What languages does Dr. Ellen Ngo, MD speak?

Dr. Ngo speaks Chinese, Cantonese, Chinese, and English. View profile to see all.

Does Dr. Ellen Ngo, MD offer telehealth services?

Dr. Ngo has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Ellen Ngo, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Ngo's experience treating your condition or procedure

Dr. Ngo's Top Procedures and Conditions

Treatment Frequency
Nearsightedness
high
high

Treatment Frequency

Dr. Ngo treats Nearsightedness more than 90% of her peers

Dr. Ngo treats this condition more than 90% of her peers

Blepharitis
high
high

Treatment Frequency

Dr. Ngo treats Blepharitis more than 88% of her peers

Dr. Ngo treats this condition more than 88% of her peers

Eye Examination
normal
normal

Treatment Frequency

Dr. Ngo performs Eye Examination more than 80% of her peers

Dr. Ngo performs this procedure more than 80% of her peers

Dr. Ngo's conditions and procedures:

  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Anisocoria
  • Anterior Ischemic Optic Neuropathy
  • Aphakia and Other Disorders of Lens
  • Astigmatism
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • B-Scan Ultrasound
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Benign Tumor
  • Black Eye
  • Blepharitis
  • Blind Hypotensive Eye
  • Blindness
  • Brain Disorders
  • Cancer
  • Cataract
  • Cataract Removal Surgery
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Choroidal Neovascular Membranes (CNVM)
  • Chronic Endophthalmitis
  • Conjunctival Hemorrhage
  • Contact Lens Fitting Services
  • Contact Lens Treatment
  • Contusion of the Eyeball
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Corneal Erosion
  • Corneal Ulcer
  • Degenerative Disorders of Globe
  • Diabetes
  • Diabetic Cataracts
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Drooping Eyelids (Ptosis)
  • Drusen
  • Dry Eyes
  • Endophthalmitis
  • Esophoria
  • Esotropia
  • Excision of Chalazion
  • Exophoria
  • Exotropia
  • Eye Cancer
  • Eye Examination
  • Eye Infections
  • Eye Procedure
  • Eye Surgery
  • Eyelid Disorders
  • Eyelid Surgery
  • Farnsworth Lantern Test
  • Farsightedness
  • Floaters
  • Foreign Body Removal from Eye
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Glaucoma Surgery
  • Graves' Disease
  • Headache
  • Herpetic Keratitis
  • Heterophoria
  • Hypertropia
  • Hypotropia
  • Iridocyclitis
  • Keratitis
  • Keratoconus
  • Laser Cataract Surgery
  • Lazy Eye
  • Macular Edema
  • Macular Hole
  • Migraine
  • Nearsightedness
  • Nystagmus
  • Ocular Hypertension
  • Ocular Surface Reconstruction
  • Optic Neuritis
  • Pinguecula
  • Pinkeye (Conjunctivitis)
  • Presbyopia
  • Progressive High Myopia
  • Pterygium
  • Pterygium Surgery
  • Purulent Endophthalmitis
  • Removal of Foreign Body from External Eye
  • Retina Diseases
  • Retinal Cysts
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Telangiectasia
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoschisis
  • Senile Cataracts
  • Sjögren's Syndrome
  • Stye
  • Tear Duct Disorders
  • Thyroid Disease
  • Trichiasis
  • Ulcer
  • Ultrasound, Eye
  • Uveitis and Iridocyclitis
  • Vascular Disease
  • Vision Screening
  • Visual Field Defects
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration
  • YAG Iridotomy
  • YAG Laser Capsulotomy

Insurance Check

Search for your insurance provider

Dr. Ngo accepts

Accepted insurance can change. Please double-check when making an appointment.

(972) 867-7777

Dr. Ngo accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
HealthSmart
Humana
Choice Care PPO
Preferred PPO
Medicaid
Molina Healthcare
MultiPlan
MultiPlan PPO
Tricare
UnitedHealthCare
United Healthcare

Locations

North Texas Eye Center

North Texas Eye Center4100 W 15th St Ste 210 Plano, TX 75093
1

North Texas Eye Center

North Texas Eye Center751 Hebron Pkwy Ste 230 Lewisville, TX 75057
2

Affiliated Hospitals

Dr. Ngo is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Baylor Scott & White Medical Center - Centennial

Frisco, TX

73% Patient Experience Rating, 4% higher than the national average

1 Award Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Medical City Plano

Plano, TX

74% Patient Experience Rating, 5% higher than the national average

1 Award Received

Compare Dr. Ellen Ngo, MD with other Ophthalmology Specialists near you