Dr. Ellen Ngo, MD

OphthalmologyFemaleAge 38

Ophthalmology

Dr. Ellen Ngo, MD is a Ophthalmology Specialist in Plano, TX and has over 11 years of experience in the medical field. She graduated from TX A & M UNIV SYS HSC COLL OF MED in 2011. She is affiliated with medical facilities Baylor Scott & White Medical Center - Centennial and Medical City Plano. Her office accepts new patients.

Dr. Ellen Ngo, MD

North Texas Eye Center

4100 W 15th St Ste 210 Plano, TX 75093
Accepting new patients

Accepting new patients

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Dr. Ngo's Reviews

Likelihood to recommend Dr. Ngo

4.9

Based on 101 ratings

5 Stars
95.04950495049505%
(96)
4 Stars
1.9801980198019802%
(2)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
2.9702970297029703%
(3)
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Dr. Ngo
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RecentHighestLowestMost Helpful
Reply
My Retina Surgeon recommended Dr. Ngo to have my cataracts removed. The surgery went well, and my vision is improved. My concern is about explanation of care and follow up. I felt very rushed during the whole process. I was able to get my questions answered but I had to ask for the doctor several times. Patients are moved from one location to the next, pre-exam, doctor exam and often sit in the hallway waiting for the next person. It starts to feel like cattle being herded instead of patients being cared for. This is particularly true when the person examining you does not explain who they are or what they are doing. Then they ask for additional money to proceed. This occurred three times today and I never saw Dr. Ngo. I left while waiting for an additional fee eye exam. While I pay my medical bills, I expect to get something in return and not a walk around the office. In all fairness the office did call me to see why I left and refunded my office fee for today’s visit.
What went well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
Helpful
Michael Pacocha – Jun 07, 2022
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I have been seeing Dr. Ngo for several years and she is GREAT. My most recent encounter was for Cataract Surgery. She is extremely knowledgeable, personable, and professional. She explains all processes and procedures in layman's terms which are easily understood.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
C J West – Jan 27, 2022
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Reply
Love Dr. Nho! She is very personable and knowledgeable. Trust her completely with my eye care. I would highly recommend her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Charlotte Todd – Jan 06, 2022
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Reply
Dr Ngo performed cataract surgery on my eyes. She was exceptional. My eyesight is wonderful as a result. I have recommended Dr Ngo several times.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Carlos Flores – Dec 23, 2021
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Reply
She did my cataracts and she was absolutely super. I continue to use her practice. Everyone there is very nice, respectful, helpful and make every visit a pleasant experience. Dr. Ngo explains everything being done, answers every question she truly makes you feel like you & your questions are important to her. I definitely recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joyce – Oct 27, 2021
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Reply
I highly recommend doctor Ngo. She is very thorough, personable and a great communicator. The office was very quick and efficient. I enjoyed everything about my visit there.
What went well
  • Office environment
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan S – Aug 25, 2021
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Reply
In the few months seeing Dr Ngo she has performed a questionable laser procedure which had no positive effect on my right eye. Subsequently she performed the surgical removal of a stye / chalazion on my left eye. This procedure greatly exacerbated the original pain, caused scarring and greater irritation. Other doctors within and external to her practice have attempted to ameliorate the consequences of what they consider a questionable procedure via steroid treatments and a “contact lens bandage”; all requiring multiple visits and hours of my time. Dr Ngo’s priority seems to be revenue producing procedures and assumes no accountability for her mistakes.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Robert L Barrese – Aug 05, 2021
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Reply
Having cataract's in both eyes removed was a scary procedure. Dr. Ngo explained everything in detail and put me at ease. The surgeries were so fast and painless, that I couldn't believe she was done. She is very detailed and made sure my recovery was going smoothly. Her entire staff are efficient and friendly. I Highly Recommend Dr, Ngo and North Texas Eye Center.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John K. – Jul 28, 2021
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Reply
I was in for routine check up. And she found some tears in the tube that's in my left eye and she sent me to Dr Joseph for surgery right away
Helpful
H. Kha – Jul 07, 2021
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Reply
WOULD GO TO NO OTHER EYE DOCTOR!! EXCELLENT!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 25, 2021
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Reply
Very professional, competent excellent result from cataract surgery. Highly recommend.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don T Richards – May 05, 2021
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Reply
Very professional, knowledgeable. Took time to explain things clearly.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 23, 2021
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Reply
Over the past year Dr. Ngo performed 2 separate surgeries on my eyes and everything went well and the process was handled with outstanding professionalism and customer sensitivity.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Steve Wilson – Apr 17, 2021
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Reply
Excellent!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 13, 2021
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Reply
Wonderful Dr.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 11, 2021
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Reply
I would not recommend for anyone. There is no any convincing explanation for health condition. She was felted me that as if I am a mechanical object. No empathy, no trying to understand what kind of concern that I have...
4 people found this helpful
Helpful
Nov 25, 2020
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Reply
Stellar professional and personable services by the entire staff. Dr. Ngo and her quickly and extensively examined my eyes, patiently answering all my many questions. I highly recommend this doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sep 04, 2020
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Reply
I recently had cataract surgery by Dr. Ngo on both eyes. The result was excellent and pain free with no discomfort. She is an excellent surgeon, very informative and great demeanor. I highly recommend her. This surgery was recently preformed in Plano, Texas.
2 people found this helpful
Helpful
Humberto Saucedo in Carrollton, TX – Feb 21, 2020
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Reply
It was awesome very polite, professional I enjoy my visits ??
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Minerva Shaikh – Jan 03, 2020
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Reply
I think Dr. Ngo is a very good Doctor and she is very thorough with her examinations. I am very happy to have her as my eye Dr. and I really trust her. Thank you Dr. Ngo
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Gene Snell – Dec 19, 2019
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About Me

Biography

Dr. Ellen Ngo, MD is a Ophthalmology Specialist in Plano, TX and has over 11 years of experience in the medical field. She graduated from TX A & M UNIV...Read more

Specialties

  • Ophthalmology

Board Certifications

Education

University of Arkansas For Medical Sciences
Residency Hospital
2015
University of Arkansas for Medical Sciences College of Medicine
Residency Hospital
2011
TX A & M UNIV SYS HSC COLL OF MED
Medical School
University of Texas / Austin Campus
Undergraduate School
,

Languages

  • English
  • Cantonese
  • Chinese
  • Vietnamese

Awards

Frequently Asked Questions

What other Ophthalmology Specialists practice nearby?

Click here to compare with other Ophthalmology Specialists.

What are Dr. Ellen Ngo, MD's top areas of care?

Dr. Ngo frequently treats Nearsightedness, Blepharitis, and Farnsworth Lantern Test. See all procedures and conditions Dr. Ngo treats.

Where is Dr. Ellen Ngo, MD's office located?

Dr. Ngo's office is located at 4100 W 15th St Ste 210, Plano, TX 75093. Find other locations and directions on Healthgrades.

What languages does Dr. Ellen Ngo, MD speak?

Dr. Ngo speaks Vietnamese, Chinese, Cantonese, and Chinese. View profile to see all.

Does Dr. Ellen Ngo, MD offer telehealth services?

Dr. Ngo has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Ellen Ngo, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Ngo's experience treating your condition or procedure

Dr. Ngo's Top Procedures and Conditions

Treatment Frequency
Nearsightedness
high
high

Treatment Frequency

Dr. Ngo treats Nearsightedness more than 90% of her peers

Dr. Ngo treats this condition more than 90% of her peers

Blepharitis
high
high

Treatment Frequency

Dr. Ngo treats Blepharitis more than 88% of her peers

Dr. Ngo treats this condition more than 88% of her peers

Farnsworth Lantern Test
normal
normal

Treatment Frequency

Dr. Ngo performs Farnsworth Lantern Test more than 80% of her peers

Dr. Ngo performs this procedure more than 80% of her peers

Dr. Ngo's conditions and procedures:

  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Anisocoria
  • Anterior Ischemic Optic Neuropathy
  • Aphakia and Other Disorders of Lens
  • Astigmatism
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • B-Scan Ultrasound
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Benign Tumor
  • Black Eye
  • Blepharitis
  • Blind Hypotensive Eye
  • Blindness
  • Brain Disorders
  • Cancer
  • Cataract
  • Cataract Removal Surgery
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Choroidal Neovascular Membranes (CNVM)
  • Chronic Endophthalmitis
  • Conjunctival Hemorrhage
  • Contact Lens Fitting Services
  • Contact Lens Treatment
  • Contusion of the Eyeball
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Corneal Erosion
  • Corneal Ulcer
  • Degenerative Disorders of Globe
  • Diabetes
  • Diabetic Cataracts
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Drooping Eyelids (Ptosis)
  • Drusen
  • Dry Eyes
  • Endophthalmitis
  • Esophoria
  • Esotropia
  • Excision of Chalazion
  • Exophoria
  • Exotropia
  • Eye Cancer
  • Eye Infections
  • Eye Procedure
  • Eye Surgery
  • Eye Test
  • Eyelid Disorders
  • Eyelid Surgery
  • Farnsworth Lantern Test
  • Farsightedness
  • Floaters
  • Foreign Body Removal from Eye
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Glaucoma Surgery
  • Graves' Disease
  • Headache
  • Herpetic Keratitis
  • Heterophoria
  • Hypertropia
  • Hypotropia
  • Iridocyclitis
  • Keratitis
  • Keratoconus
  • Laser Cataract Surgery
  • Lazy Eye
  • Macular Degeneration
  • Macular Edema
  • Macular Hole
  • Migraine
  • Nearsightedness
  • Nystagmus
  • Ocular Hypertension
  • Ocular Surface Reconstruction
  • Optic Neuritis
  • Pinguecula
  • Pinkeye (Conjunctivitis)
  • Presbyopia
  • Progressive High Myopia
  • Pterygium
  • Pterygium Surgery
  • Purulent Endophthalmitis
  • Removal of Foreign Body from External Eye
  • Retina Diseases
  • Retinal Cysts
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Telangiectasia
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoschisis
  • Senile Cataracts
  • Sjögren's Syndrome
  • Stye
  • Tear Duct Disorders
  • Thyroid Disease
  • Trichiasis
  • Ulcer
  • Ultrasound, Eye
  • Uveitis and Iridocyclitis
  • Vascular Disease
  • Vision Screening
  • Visual Field Defects
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration
  • YAG Iridotomy
  • YAG Laser Capsulotomy

Insurance Check

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Dr. Ngo accepts

Accepted insurance can change. Please double-check when making an appointment.

(972) 867-7777

Dr. Ngo accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
HealthSmart
Humana
Choice Care PPO
Preferred PPO
Medicaid
Molina Healthcare
MultiPlan
MultiPlan PPO
Tricare
UnitedHealthCare
United Healthcare

Locations

North Texas Eye Center

North Texas Eye Center4100 W 15th St Ste 210 Plano, TX 75093
1
North Texas Eye Center751 Hebron Pkwy Ste 230 Lewisville, TX 75057
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Ngo is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Baylor Scott & White Medical Center - Centennial

Frisco, TX

71% Patients that would definitely recommend, 1% higher than the national average

2 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)

Medical City Plano

Plano, TX

70% Patients that would definitely recommend, Equal to the national average

3 Awards Received

Compare Dr. Ellen Ngo, MD with other Ophthalmology Specialists near you