4.1 based on 22 reviewsView this provider's reviews
Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
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Likelihood of recommending Dr. Henry to family and friends
based on22total surveys
Key Survey Insights
Experience with Dr. Henry
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Henry's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
10 – 15 minutes(21)
Dr. Elizabeth H. Henry, MD says
I greatly value the feedback, positive or negative. I have always prided myself on achieving excellent 5 star reviews in the past. I believe the positive ones reflect the true spirit of the office and my care. Those that are negative have not been specific or constructive, and instead feel like serious abuse and a kick in the teeth, perhaps even sabotage. I always have my pager on and have not heard from any of these people. I would like to have the chance to discuss personally with anyone who is dissatisfied with their care, has questions about their treatment, or who has issues with my front desk. I don't always know what is going on at the front desk and I can't read people's minds as to what their needs are. I do my best.
I appreciate the continued support of my loyal patients. I know that sometimes one cannot please everyone. I feel very badly for that. I will try to improve where there are perceived weaknesses. Thank you for giving me the opportunity to serve you.