Dr. Elizabeth Eddy-Bertrand, MD
Family Medicine • Female • Age 54
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Telehealth services available
Family Medicine Associates of Northridge
18350 Roscoe Blvd Northridge, CA 91325Dr. Elizabeth Eddy-Bertrand, MD is a Family Medicine Specialist in Northridge, CA and has over 27 years of experience in the medical field. She graduated from Loma Linda University School Of Medicine medical school in 1993. She is affiliated with Northridge Hospital Medical Center. She has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Eddy-Bertrand to book an appointment.
Compare with other Family Medicine Specialists
Compare Dr. Eddy-Bertrand with our nearby Family Medicine Specialists at Ronald Reagan UCLA Medical Center.
These providers are on the medical staff of Ronald Reagan UCLA Medical Center.
Dr. Eddy-Bertrand's Reviews
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Unfortunately my experience was not what I had expected. First appointment and very little bedside manner. First, she walked in and didn't have her iPad told me she'd be right back. When she got back, she didn't introduce herself or ask me my name. She had the wrong patient file and started asking me about concerns from another patient. THEN she asked my name and realized she had the wrong file.
As a new patient I expect any provider seeing a new patient to take the time and gather some information about the person's health history, concerns, and health goals, aside from the paperwork you fill out when you go to a new office. There was close to none of this. Yes, I was there for my yearly exam, but asking questions is so important to get to know the patient and possibly gather information that can open the door for potential referrals for preventative care.
I requested certain lab work be, she failed to follow up to further explore why. Dr.Eddy failed to probe to build rapport.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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12ER – Sep 26, 2019
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I have been seeing Dr Eddy for 10+ years now. She is wonderful. Always responsive and listens to my concerns. She is thorough and makes me feel like I am in good hands under her care. I couldn't ask for a better PCP.
What went well
No results
What could be improved
No results
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2Ray in Reseda, CA – Dec 14, 2017
Reply Flag
This was the absolute most devastating experience of my life. This lady will give you ZERO attention to your STRESS, ANXIETY, UNCONTROLLED DIABETES & HYPERTENSION issues and will scream at you that "You are fine, there is nothing wrong with you !" just because you mentioned to her student Doctor that your job offers work at home options for those that have a doctor recommendation. I drive 4 HRS to work & back. This lady will yell at you that you are asking her to commit fraud by signing this
What went well
No results
What could be improved
No results
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18Palmdale – Dec 01, 2017
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FANTASTIC Doctor! Caring AND Skillful!!!
What went well
No results
What could be improved
No results
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2Mindy Fink in Canoga Park, CA – Aug 08, 2017
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I love Dr. Eddy she is concerned and responsive to my every need
What went well
No results
What could be improved
No results
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21Debbie halles in woodland hills, ca – Mar 22, 2017
Reply Flag
i have been gong to Dr. Bertrand for years and she if wonderful! she listens to you , she guides you , she encourages you and gives you hope .... very sweet, caring and has very strong faith ...
Thank You Dr. Bertrand ....
LK
What went well
No results
What could be improved
No results
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2Van Nuys, CA – Feb 15, 2017
Reply Flag
Dr Eddy-Bertrand has been my doctor for 8 years. Unfortunately I am unable to go to her now, but am willing to pay out of pocket just to have her see me for important check ups. She has GREAT bedside manners and really knowledgable. She was able to diagnose my Psoarisis Rosea correctly. Sometimes her front desk girls can be very cold and rude. That is the only thins I had issues with.
What went well
No results
What could be improved
No results
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2Encino, CA – Jun 03, 2016
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Extremely personable, thorough and communicative. She advises, but also listens openly and doesn't scoff at a patient's opinions, no matter how uninformed.
What went well
No results
What could be improved
No results
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2romeoplank in Los Angeles, CA – May 31, 2016
Reply Flag
Dr. Eddy-Bertrand is very personable. More important, she is knowledgeable and really cares about her patients. I'm grateful to be under her care.
What went well
No results
What could be improved
No results
Was this helpful?7
7Jeeda in Van Nuys, CA – Dec 17, 2015
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