Dr. Elizabeth Arthur, MD

DermatologyFemaleAge 56

Dr. Arthur
Accepting new patients

Helendale Dermatology & Medical Spa

500 Helendale Rd Ste 100 Rochester, NY 14609

Make an Appointment

(585) 266-5420

Dr. Elizabeth Arthur, MD is a Dermatologist in Rochester, NY. She is affiliated with medical facilities Rochester General Hospital and Strong Memorial Hospital. She is accepting new patients. Be sure to call ahead with Dr. Arthur to book an appointment.


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At a Glance

  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Check Dr. Arthur's experience treating your condition or procedure

Dr. Arthur's Top Procedures and Conditions

Treatment Frequency
Dermatitis
very high
very high

Treatment Frequency

Dr. Arthur treats Dermatitis more than 93% of her peers

Dr. Arthur treats this condition more than 93% of her peers

Moles (Benign Skin Lesions)
very high
very high

Treatment Frequency

Dr. Arthur treats Moles (Benign Skin Lesions) more than 92% of her peers

Dr. Arthur treats this condition more than 92% of her peers

Skin Infections
very high
very high

Treatment Frequency

Dr. Arthur treats Skin Infections more than 92% of her peers

Dr. Arthur treats this condition more than 92% of her peers

Dr. Arthur's conditions and procedures:

  • Abscess or Fluid Incision and Drainage
  • Acne
  • Acne Surgery
  • Botox® Injection
  • Chemical Peel
  • Cold Sore
  • Dermatitis
  • Dry Skin
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Impetigo
  • Itchy Skin
  • Jock Itch
  • Juvéderm® Injection
  • Juvéderm® Voluma® Injection
  • Kybella Treatment for Submental Fat
  • Laser Hair Removal
  • Laser Tattoo Removal
  • Leg and Foot Ulcers
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Microdermabrasion
  • Mole Removal
  • Moles (Benign Skin Lesions)
  • Non-Cosmetic Chemodenervation
  • Pemphigoid
  • Plantar Wart
  • Psoriasis
  • Restylane® Injections
  • Rosacea
  • SculpSure Laser Treatment
  • Sculptra™ Injection
  • Shaving of Skin Lesion
  • Skin Biopsy
  • Skin Cancer Removal
  • Skin Discoloration
  • Skin Infections
  • Ulcer
  • Wart Removal
  • Warts

Insurance Check

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Dr. Arthur accepts

Accepted insurance can change. Please double-check when making an appointment.

(585) 266-5420

Dr. Arthur accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
Open Access Plus
Empire Blue Cross Blue Shield
Empire Blue Cross Blue Shield HMO
Excellus BlueCross BlueShield
Excellus BlueCross BlueShield PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
MVP Health Care
MVP Health Care PPO
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Dr. Arthur's Reviews

Likelihood to recommend Dr. Arthur

3.0

Based on 33 ratings

5 Stars
42.42424242424242%
(14)
4 Stars
6.0606060606060606%
(2)
3 Stars
3.0303030303030303%
(1)
2 Stars
6.0606060606060606%
(2)
1 Star
42.42424242424242%
(14)
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How likely are you to recommend
Dr. Arthur?
(Select your rating)
What went well
  • Office environment (17)
What could be improved
  • Office environment (7)
RecentHighestLowestMost Helpful
Reply Flag
I have gone to Elizabeth Arthur's office for 19 years. I saw Dr. Arthur mainly for the first 15 years, and for the last 4 years, I was treated mostly by Ms. Parks. I have always suffered from persistent cystic acne. Dr. Arthur is the best! She surrounds herself with a great team, and she mentors often.
What went well
No results
What could be improved
No results
Helpful
Jun 20, 2020
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Reply Flag
Dr Arthur was very unprofessional in her treatment of a patient recently. The patient had waited OVER an hour. When Dr Arthur entered the room with her PA and her surgical assistant. Dr said she was just one person doing everything. A simple apology would have sufficed. Also, if she were not over scheduled the delays would not be so severe. Dr Arthur then said she no longer wanted to treat this patient. She was demeaning, rude and her approach smacked of ageism. She mentioned that the procedure she had performed on this patient was not meant as a one-time occurrence. She did not mention this at the outset and did not manage expectations. She continued in a very condescending manner. Frankly, she was flexing her muscles in front of her staff. She should be treating her patients with consideration and respect. She does not realize that they too are professionals and accomplished. That is why they can afford her prices.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
May 09, 2019
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Reply Flag
Just when to Helendale 3/20/19 for a full body skin exam they did a good job, underwear on with a gown on they did a quick peek around my briefs but not a true full body exam skin cancer can be found anywhere they should offer briefs on or off for the exam.did not want to sound like a perv asking to be nude for the exam.
What went well
No results
What could be improved
No results
16 people found this helpful
Helpful
Mar 21, 2019
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Reply Flag
My husband and I both go to Dr. Arthur and find her office staff very professional and helpful. They are always friendly with us and polite as well. Dr.Arthur is definitely busy, but we feel that she has always taken the time to explain what she was doing and answered any questions we may have had too. I am truly "nervous Nellie" going to doctors and she was very understanding and made me feel comfortable during my initial visit. We love her and would recommend her.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Rosemarie in Williamson – Dec 21, 2017
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Reply Flag
Very difficult to get thru on telephone and can't ever get an appointment when you need it.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Linwood, NY – Oct 12, 2017
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Reply Flag
I found her to be cold and non caring about any issues that I had. I always felt rushed in the exam room. I had been asking her to remove some small cysts on my chest for about a year now. She kept telling me I was too tan for the procedure. I kept telling her I wasn't tan that is was my natural skin color. I later found out she didn't believe me. I recently switched to Dr. Green and he removed the cysts that I wanted removed and never mentioned the color of my skin as being a problem.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Webster, NY – Jul 05, 2017
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Reply Flag
I have been a patient of Dr. Arthurs for many years. I have referred my family and 50 friends to her practice. She is knowledgeable, professional, caring and has an outstanding chair side manner. The only downside is that my friends and daughter who have relocated can not find a dermatologist as fabulous as Dr. Arthur. My daughter flies home from Boulder, Co. to see her as well as many of my friends. They make her office part of their visit home. We are very fortunate to have her here. LOVE!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Bonnie in Webster, NY – Jul 13, 2016
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Reply Flag
It's all about the money with this practitioner. Hard sell on services like injections, peels, etc. when you really don't need any of them and if that doesn't work, you get the pitch for her expensive, but very average quality skin care. As the other reviewer commented, the staff is quite unfriendly too. I was double charged for my appointment and when I called in to correct the issue, it was a battle. Money, not customer care is the main driver here.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Pittsford, NY – Jun 09, 2016
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Reply Flag
I definitely would not recommend this practice! My first appointment I was scheduled for the wrong service. The clinician saw me anyway and starting explaining expensive chemical peals for my skin that are obviously not needed. My daughter was seen there as well for examination of moles. The clinician looked her over for less than a minute then began to lecture her on her current treatment without asking any questions about her history. For quality dermatology care, go somewhere else.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Elizabeth Connor in Webster, NY – Mar 08, 2016
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Reply Flag
She confident and knowledgeable while remaining very relatable. She followed my case closely and even called to check on me when I had to cancel a visit due to a sick child.
What went well
No results
What could be improved
No results
Helpful
Marie in Victor, NY – Mar 07, 2016
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Reply Flag
Always trying to sell you on expensive product and staff is not always so pleasant. Foe examply I just got off the phone (to pay a bill) with someone who sounded as nasty as can be and it is first thing in the morning! When I visit I don't get a warm and fuzzy feeling either.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Webster, NY – Feb 08, 2016
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About Me

Biography

Dr. Elizabeth Arthur, MD is a Dermatologist in Rochester, NY. She is affiliated with medical facilities Rochester General Hospital and Strong Memorial...Read more

Specialties

  • Dermatology
  • Cosmetic Dermatology

Board Certifications

Education

Hahnemann University Hospital
Residency Hospital
Villanova University
Undergraduate School

Awards

Frequently Asked Questions

Is Dr. Elizabeth Arthur, MD accepting new patients?

Dr. Elizabeth Arthur, MD generally accepts new patients on Healthgrades. You can see Dr. Arthur's profile to make an appointment.

Does Dr. Elizabeth Arthur, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Arthur accepts your insurance.

What are Dr. Elizabeth Arthur, MD's top areas of care?

Dr. Arthur frequently treats Dermatitis, Moles (Benign Skin Lesions), and Skin Infections. See all procedures and conditions Dr. Arthur treats.

Where is Dr. Elizabeth Arthur, MD's office located?

Dr. Arthur's office is located at 500 Helendale Rd Ste 100, Rochester, NY 14609. Find other locations and directions on Healthgrades.

Does Dr. Elizabeth Arthur, MD offer telehealth services?

Dr. Arthur has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Elizabeth Arthur, MD?

Find contact information here to make an appointment.

Locations

Helendale Dermatology & Medical Spa

Helendale Dermatology and Medical Spa Pllc500 Helendale Rd Ste 100 Rochester, NY 14609
1

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Arthur treats patients.

Learn more

Rochester General Hospital

Rochester, NY

66% Patient experience rating, 3% lower than the national average

  • America's 250 Best Hospitals Award™ (2020, 2019, 2018)
  • America's 50 Best Hospitals Award™ (2020, 2019)
  • America's 100 Best Hospitals Award™ (2018)

Strong Memorial Hospital

Rochester, NY

73% Patient experience rating, 4% higher than the national average