Dr. Egbert Serrao, MD
Dr. Serrao's Reviews
Likelihood to recommend Dr. Serrao
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What went well
- Explained conditions well (23)
- Listened & answered questions (23)
- Office environment (23)
What could be improved
- Long wait times (5)
- Didn't listen or answer questions (1)
- Didn't trust the provider's decisions (1)
Reply Flag
Dr. Serrao treated me for years with pleasant experiences. However, I never expected him to talk to me the way he did on two visits. I was appalled and my husband asked me why I let him speak to me that way. He has another side to him and his behavior was completely unacceptable. Go somewhere else.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Jan 05, 2021
Reply Flag
Dr. Serrao is an excellent doctor who really cares about his patients. He asks me what's going on in my life and also answers any medical questions I have.
What went well
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Jul 27, 2020
Reply Flag
I’ve been going to Dr Serrao for 28 years. Absolutely adore him and staff. Always caring and very competent. Highly recommend Dr. Serrao.
What went well
No results
What could be improved
No results
KJG – Feb 18, 2020
Reply Flag
Most amazing doctor. Personable, professional and great office staff.
What went well
No results
What could be improved
No results
Ann Cross-Codron – Feb 10, 2020
Reply Flag
Dr. Serrao is an amazing doctor! I have gone to him for over 20 years and gotten the absolute best care. Dawn and the rest of the staff are terrific. Always kind, professional and helpful. Five stars all the way.
What went well
No results
What could be improved
No results
Feb 04, 2020
Reply Flag
Dr Serrao always takes the time to talk to me, not only about my health but he asks about my family, my work, my vacations. That tells me that he really cares, and his staff treats you like family when you come in. I’ve been seeing Dr. Serrao for over 23 years and I wouldn’t change my doctor for anything.
What went well
No results
What could be improved
No results
Joanne V – Sep 26, 2019
Reply Flag
Dr. Serrao explains things very thoroughly and is very considerate.
What went well
No results
What could be improved
No results
Aug 29, 2019
Reply Flag
I have been seeing him for 17 years and he did deliver my last child. I never feel rushed during my appointment he always answers or any questions at all questions that I have. He is very knowledgeable and has a great personality
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Debra Harris – Aug 22, 2019
Reply Flag
Dr. Serrao and the entire staff are wonderful!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 13, 2019
Reply Flag
Dr. Serrao is the best, his staffs are great, Dr Serrao shows concerns for his patient. He takes his time to listen.
Astride Jean
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Astride Jesn in Orlando, FL – Jun 25, 2019
Reply Flag
I have been going to Dr. Serrao for over 25 Years. He is an Excellent Doctor and Person. Thank You Dr. Serrao!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
MN in FL – Jun 19, 2019
Reply Flag
Great
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nita in Windermere, FL – Jun 18, 2019
Reply Flag
Dr. Serrao is friendly, comforting, easy to connect and talk too. The ladies in the front are organized and very friendly also! I’ve grown to love this office in my short time with them, but I will be sticking around. Very pleased with the professionalism & his ability to be supportive with his patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Stephanie Denman in Orlando – Jun 03, 2019
Reply Flag
I would highly recommend Dr. Serrao. As a patient of his for over 20 years, he has the unique combination of not only being clinically excellent but being compassionate, supportive and real. He is an excellent listener and really gets to know his patients. I wish more physicians were like Dr. Serrao.
What went well
No results
What could be improved
No results
Apr 18, 2019
Reply Flag
Dr. Serrao is very humble and truly cares about his patients and staff. He not only educates you on your well being but provides great advise.
What went well
No results
What could be improved
No results
Apr 17, 2019
Reply Flag
Fantastic doctor, listens to me, spends that extra few minutes to listen and explain.
What went well
No results
What could be improved
No results
Apr 15, 2019
Reply Flag
I am an RN & have been around a lot of doctors in my 33 years of nursing. I cannot say enough outstanding things. He truly cares for his patients & is exceptionally skillful at what he does. His dedication to his patients shows in his professional manner, his patient teaching, procedures, & follow up care. I have been a patient of his for many years with only good things to say. I am so blessed that he has been my doctor & thank him sincerely for the amazing care.
What went well
No results
What could be improved
No results
Jan 12, 2019
Reply Flag
I would recommend anyone who wants great results and feel comfortable with your doctor. Dr. Serrao made me feel he was compassionate and can tell he had a natural talent for sculpting my body and the results were beautiful!
What went well
No results
What could be improved
No results
Raisa in Apopka, FL – May 03, 2017
Reply Flag
My experience with Dr. Serrao and the entire staff has been amazing from the very beginning. I was very nervous during my consultation and even cried because I felt so ashamed of my body but Dr. Serrao and his nurse Valerie made me feel relaxed and provided me with options. I left the office with quotes and other information provided by Kathleen whom later assisted with scheduling all the other appointments needed including surgery. Every possible question I could have was answered during my pr
What went well
No results
What could be improved
No results
Orlando, FL – Apr 06, 2017
Reply Flag
Dr. Serrao took his time to really discuss what I wanted and what my expectations were. He by no means pressured me into any other procedures to get more money which was very comforting. He also is very personable. His work (labiaplasty) is amazing so much more than I expected. The staff is a perfect match, very caring and kind
What went well
No results
What could be improved
No results
Veronica D in Kissimmee, FL – Nov 23, 2016