Dr. Douglas Smith, DPM
Podiatry•Male•Age 56
Accepting new patients
Family Foot & Ankle Center PA
1004 Dresser Ct Ste 102 Raleigh, NC 27609Dr. Douglas Smith, DPM is a Podiatry Specialist in Raleigh, NC and has over 31 years of experience in the medical field. He graduated from Finch University of Health Sciences / Scholl College of Podiatric Medicine medical school in 1990. He is affiliated with medical facilities Duke Health Raleigh Hospital and Maria Parham Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Smith to book an appointment.
Dr. Smith's Reviews
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What went well
- Appointment wasn't rushed (31)
- Explained conditions well (31)
- Listened & answered questions (31)
What could be improved
- Didn't listen or answer questions (1)
Reply Flag
I am having major difficulty with Dr. Smith's office staff. I was billed for two pairs of orthotics, although I only received one pair. I spoke to a woman in billing named Alex, and it seemed as though she was going to address the problem. But today I received a second bill that was identical to the incorrect first bill. Dr. Smith seemed like a nice enough person, but someone in his office needs to take responsibility for this error and correct the problem.
What went well
No results
What could be improved
- Didn't listen or answer questions
Mar 28, 2021
Reply Flag
A++++ Dr. Douglas Smith is wonderful. Very professional with a gentle "bedside manner." It's very evident he cares deeply for his patients' comfort and takes every measure to make sure I was comfortable. He explained everything he was doing and answered all of my questions thoroughly. The office staff was extremely friendly, helpful and reassuring. Wonderful experience!! Highly recommend.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 13, 2019
Reply Flag
Dr.Smith was wonderful. He explained everything about my situation clearly and gave me several options for treatment. I felt relaxed and comfortable throughout the minor procedure performed on the infected area. He talked me through the entire procedure. He was great. If I ever need to see a podiatrist again, he will be my first choice.
What went well
No results
What could be improved
No results
Sandra Hanks – Oct 07, 2019
Reply Flag
Dr. Smith performed a bunion repair and hammertoe repair on me. I'd heard all the horror stories so I delayed having surgery as long as I could. I am amazingly surprised at how little discomfort I had after the surgery. I followed Dr. Smith's instructions, ice and elevate, stay off the foot and take the recommended medication. I never needed it, didn't even have the prescription filled. I did great on over the counter medication for discomfort. I then feared the removal of the pin he had to put in for the hammertoe repair. Again this turned out to be something I didn't need to fear. A very brief moment of discomfort and it was over with. I had intermittent swelling, as expected, over the next 3 months but as long as I propped my foot up when I could it wasn't an issue. Dr. Smith did an outstanding job and I am extremely pleased with the results. Additionally I'd like to say that his office staff also did a great job.
What went well
No results
What could be improved
No results
Sep 21, 2019
Reply Flag
For years I have required the services of a podiatrist, as has other members of my family, because problematic feet run in our genes! Dr Smith has come to our rescue with charm, professionalism, efficiency, and integrity. I now do not live in Wake County but travel up to 3 hrs each way for his services. Highly recommended with no reservations.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary in Morehead City, NC – Jun 20, 2019
Reply Flag
Dr. Smith is a nice fellow and so are his office staff, but I am burned to the bone from the cauterizing liquid from my ingrown toenail surgery. I went to another podiatrist and had x-rays and blood work. It will take months to recover.
What went well
No results
What could be improved
No results
Mar 27, 2019
I'm very concerned to hear of your experience....Read More
Reply Flag
I had problems with bunions for over 10 years. Never had surgery due to hearing MANY say how excruciating the pain was following surgery. I had NO PAIN. !!!! Dr Douglas C Smith Is highly recommended by me. Follow his instructions and hopefully you won’t experience any pain either. Wearing knee length boot 24/7 not easy (even slept with) but results worth it. He calls you following day of
surgery to check on you. That’s a plus in my book. Wish I’d had my bunion surgeries long time ago.
What went well
No results
What could be improved
No results
Mar 18, 2019
Reply Flag
I've been his patient for 10 years. As a type 1 diabetic for 45 years, Dr Smith assures I avoid diabetic complications. As a result, I'm still able to jog and enjoy total mobility. He is a caring person and very friendly. Best foot doctor I've ever had.
What went well
No results
What could be improved
No results
Mike in Wake Forest, NC – Feb 21, 2018
Reply Flag
I had a toe problem and Dr. Smith took care of it the day of the appointment. Most Dr.'s would have made me come back for another appointment to take care of the problem. He was very nice and easy to talk to. He made sure I understood the procedure and that I was not in any pain. All the staff is very nice and they make you feel right at home. I would recommend Dr. Smith to any of my family members and to my friends.
What went well
No results
What could be improved
No results
New Bern, NC – Sep 14, 2017
Reply Flag
Wonderful doctor! Went in for one procedure and had additional unrelated questions. Dr. Smith readily answered me, gave me information and made me feel at ease for asking the questions.
On top of this, the staff squeezed me in due to severity of the first procedure and I really appreciate it. Linda/Carmen were very professional and helpful.
What went well
No results
What could be improved
No results
Raleigh, NC – Jun 12, 2017
Reply Flag
Dr. Smith is a rare find. He is a very patient and skilled podiatrist. I had an in office procedure done and felt no pain! Dr. Smith explained everything to me ahead of time, during the procedure and what to expect afterward. While he could not guarantee that I won't need OP surgery in the future to correct my problem I feel a huge sense of relief knowing that I am in his care.
What went well
No results
What could be improved
No results
Raleigh, NC – Apr 13, 2017
Reply Flag
I had a problem with the nail pocket of my big toe. After some research, I called Dr. Smith at InStride Family Foot and Ankle Center. I was able to get an appointment the same day. The staff was very friendly, courteous and helpful. When I arrived, I filled out a little paperwork. Then Dr. Smith examined me, treated and bandaged my toe and wrote a prescription. He was very professional and answered all of my questions completely. I recommend him and his staff highly.
What went well
No results
What could be improved
No results
Samuel in Durham, NC – Apr 07, 2017
Reply Flag
My visit with Dr Smith was very successful, he evaluated my condition and provided a very clear
explanation of my situation.....very patient listener
What went well
No results
What could be improved
No results
Carolyn Mingo in Clayton, NC – Mar 31, 2017
Reply Flag
I went in for a an ingrown toenail. The front staff was very friendly. Dr. Smith was concise with his recommendation and all follow up instructions. I was back at work within the hour.
What went well
No results
What could be improved
No results
Garner, NC – Mar 01, 2017
Reply Flag
Dr. Smith was thorough with diagnosis, very helpful in establishing the possible causes and explained the condition he thought I was suffering from in details I could understand. He also took his time and made sure I was comfortable before and after the procedure. I will most definitely recommend Dr. Smith to my friends and family. Thank you Doc.
What went well
No results
What could be improved
No results
Joe McKenna in Raleigh, NC – Feb 24, 2017
Reply Flag
Everyone in Dr. Smith's office was so kind and welcoming. They were easy to talk to and clear when providing direction or telling you what was happening. There was always someone paying attention to you and making sure you were comfortable and okay. My visit was short and comfortable. They assured me that they would be accessible for questions and concerns after my visit, and if I had any concerns with my recovery.
What went well
No results
What could be improved
No results
Addie F in Raleigh, NC – Dec 30, 2016
Reply Flag
Dr. Smith is an EXCELLENT physician. He is kind, patient and very knowledgeable.
What went well
No results
What could be improved
No results
Newark, DE – Nov 24, 2016
Reply Flag
Compassionate and competent Doctor and practice. Couldn't ask for a better experience.
What went well
No results
What could be improved
No results
Raleigh, NC – Nov 06, 2016
Reply Flag
He was great at explaining what I needed to have done. Very patient and made me feel very comfortable.
What went well
No results
What could be improved
No results
Judy Walls in Durham, NC – Oct 07, 2016
Reply Flag
Dr. Smith is very thorough in diagnosing the problem. He does not rush you, but gathers the facts and finds a solution to the problem. He is both friendly and professional.
What went well
No results
What could be improved
No results
Judy in Raleigh, NC – Sep 28, 2016