Dr. Douglas Smail, DDS
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Dr. Douglas Smail, DDS

Oral & Maxillofacial Surgery | Male

500 Federal St Ste 202, Troy, NY 12180 Get Directions
(518) 272-3221

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Dr. Smail practices Oral & Maxillofacial Surgery at 1 location in Troy, NY.

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Dr. Smail's Experience

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Practice Areas

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Conditions Treated

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Procedures Performed

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Background Check

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  • 0
    Malpractice Claims not available

    No malpractice history found for New York.

  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

  • 0
    Board Actions

Languages Spoken

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Languages Spoken

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    Dr. Smail accepts 2 insurance carriers

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    2 Insurance Carriers Accepted*

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    Dr. Smail's Review Details
    3.4 based on 21 responses
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    Key Survey Insights
    • Trustworthiness
       (20)
    • Helpfulness
       (21)
    • Staff
       (21)
    • Scheduling
       (21)
    Experience with Dr. Smail
    • Level of trust in provider's decisions
       (20)
    • How well provider explains medical condition(s)
       (21)
    • How well provider listens and answers questions
       (21)
    • Spends appropriate amount of time with patients
       (21)
    Dr. Smail's Office & Staff
    • Ease of scheduling urgent appointments
       (21)
    • Office environment, cleanliness, comfort, etc.
       (21)
    • Staff friendliness and courteousness
       (21)
    • Total wait time (waiting & exam rooms)
      10 – 15 minutes (19)
    Open Full Survey+
    in Troy, NY |
    The office staff talks about patients in front of those waiting for appointments, which in my experience always ran 45 minutes to over an hour late, with no updates or communication from the desk staff. The financial staff is even worse. I like the doctor, so even though they don't take my insurance, I paid up-front for treatment and was assured that they would process reimbursement paperwork. They never did, and still have not, despite my polite inquiries, but we're very rude in return.
    in Green Island, NY |
    I am more than pleased with Dr Email. Met several years for extraction and again through Ellis Dental. Worked on implants. He is a wonderful dentist and puts you at ease. He I very thorough I would send anyone to him.
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    Practice Areas

    • Oral & Maxillofacial Surgery

    Conditions Treated

    • Dentofacial Anomalies

    Procedures Performed

    • Abscess or Fluid Incision and Drainage

    Background Check

    • 0
      Malpractice Claims

      No malpractice history found for New York.

    • 0
      Sanctions

      No sanctions history found for the years that Healthgrades collects data.

    • 0
      Board Actions

      No board actions found for the years that Healthgrades collects data.

    Awards & Recognition

    • Awards & Honors

      Dr. Smail has no awards or honors listed.

    • Media & Publications

      Dr. Smail has no media or publications listed.

    Languages Spoken

    • English
    ×

    Dr. Smail's experience matches your search based on the following criteria:

    • Specializes in Oral & Maxillofacial Surgery
    • No malpractice claims found
    • No sanctions found
    • No board actions found
    ×

    Why Does Experience Matter?

    Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.

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    Patient Satisfaction Results for Dr. Smail

    Overall Patient Satisfaction Score

    Dr. Smail's Office & Staff

    Ease of scheduling urgent appointments
    Office environment, cleanliness, comfort, etc.
    Staff friendliness and courteousness
    Total wait time (waiting & exam rooms)
    10 – 15 minutes

    Experience with Dr. Smail

    Level of trust in provider's decisions
    How well provider explains medical condition(s)
    How well provider listens and answers questions
    Spends appropriate amount of time with patients