Dr. Douglas Chen, MD

NeurotologyMaleAge 65

Dr. Chen
Accepting new patients

Pittsburgh Ear Associates

420 E North Ave Ste 402 Pittsburgh, PA 15212

Make an Appointment

(412) 321-2480

Dr. Douglas Chen, MD is a Neurotology Specialist in Pittsburgh, PA. He is affiliated with medical facilities such as Allegheny General Hospital and Punxsutawney Area Hospital. He is accepting new patients. Be sure to call ahead with Dr. Chen to book an appointment.

Compare Providers

Quickly compare more Neurotology Specialists in your area

At a Glance

  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Pennsylvania
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chen's experience treating your condition or procedure

Dr. Chen's Top Procedures and Conditions

Treatment Frequency
Vertigo
very high
very high

Treatment Frequency

Dr. Chen treats Vertigo more than 100% of his peers

Dr. Chen treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Benign Paroxyzmal Vertigo of Childhood
  • Benign Positional Vertigo
  • Central Vestibular Vertigo
  • Migrainous Vertigo
Acoustic Neuroma
very high
very high

Treatment Frequency

Dr. Chen treats Acoustic Neuroma more than 99% of his peers

Dr. Chen treats this condition more than 99% of his peers

EMG (Electromyography)
very high
very high

Treatment Frequency

Dr. Chen performs EMG (Electromyography) more than 94% of his peers

Dr. Chen performs this procedure more than 94% of his peers

Dr. Chen's conditions and procedures:

  • Acoustic Neuroma
  • Bell's Palsy
  • Craniectomy, Craniotomy, Surgery of Skull Base, Neuroendoscopy
  • EMG (Electromyography)
  • Nerve Sheath Tumors
  • Vertigo

Insurance Check

Search for your insurance provider

Dr. Chen accepts

Accepted insurance can change. Please double-check when making an appointment.

(412) 321-2480

Dr. Chen accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Amerihealth
Personal Choice PPO
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Geisinger Health Plan
Highmark Blue Cross Blue Shield
Humana
Choice Care PPO
UPMC
UPMC PPO

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.5

Based on 20 ratings

5 Stars
55%
(11)
4 Stars
10%
(2)
3 Stars
0%
(0)
2 Stars
5%
(1)
1 Star
30%
(6)
healthgrades logo

Leave a review

How likely are you to recommend
Dr. Chen?
(Select your rating)
What went well
  • Office environment (12)
  • Appointment scheduling (11)
  • Explained conditions well (11)
What could be improved
  • Appointment was rushed (7)
  • Didn't trust the provider's decisions (6)
  • Didn't explain conditions well (5)
RecentHighestLowestMost Helpful
Reply Flag
The best nurses and staff I've ever met. They make you feel at ho
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Lamont Whatley – Nov 24, 2019
×Post a ResponseAre you Dr. Douglas Chen, MD?
Reply Flag
Dr. Chen explained the type of surgery I would have to remove the acoustic neuroma affecting my hearing, balance, fatigue and nausea. He and his team were amazing and even though I knew I would lose the rest of the hearing in my right ear, I felt I was very well taken care of and treated by the best staff during my short hospital stay. My follow up care is on-going and I am blessed and fortunate that Dr. Chen will continue to assess my condition.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Allison Ambrose in Coraopolis, PA – Nov 03, 2019
×Post a ResponseAre you Dr. Douglas Chen, MD?
Reply Flag
staff says they sent exam to pcp but didn't. when questioned further they didn't even know how to reach the pcp which means they lied when they said they sent it the first time. sandy is also very rude on the phone. no manners. no apparent interest in helping. just want to say anything they can to get you off the phone. go elsewhere.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jul 09, 2019
×Post a ResponseAre you Dr. Douglas Chen, MD?
Reply Flag
He is one of the best. His bed side manner and caring is so wonderful I had ear surgery thru another doctor and he messed up my hearing so bad and Dr Chen repair that damage. I would recommend him to anyone he is the best.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 11, 2019
×Post a ResponseAre you Dr. Douglas Chen, MD?
Reply Flag
I cannot say enough about how pleased and satisfied we were with Dr. Chen !!! He is tops !! He did a stapedectomy on my ear three weeks ago, and I can hear again !! I would highly recommend Dr Chen to all of my family or friends who have a hearing problem !!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Joyce Walter in Pennsylvania – Mar 16, 2018
×Post a ResponseAre you Dr. Douglas Chen, MD?

Leave a review

How was your experience with Dr. Chen?

About Me

Biography

Dr. Douglas Chen, MD is a Neurotology Specialist in Pittsburgh, PA. He is affiliated with medical facilities such as Allegheny General Hospital and Punxsutawney...Read more

Specialties

  • Neurotology

Board Certifications

  • Neurotology
  • Otolaryngology

Education

1987
House Ear Clin
Fellowship Hospital
1985
University Pittsburgh Ee Hospital
Residency Hospital
1981
West Penn Hospital
Internship Hospital

Awards

Frequently Asked Questions

Is Dr. Douglas Chen, MD accepting new patients?

Dr. Douglas Chen, MD generally accepts new patients on Healthgrades. You can see Dr. Chen's profile to make an appointment.

Does Dr. Douglas Chen, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Chen accepts your insurance.

What are Dr. Douglas Chen, MD's top areas of care?

Dr. Chen frequently treats Vertigo, Acoustic Neuroma, and EMG (Electromyography). See all procedures and conditions Dr. Chen treats.

Where is Dr. Douglas Chen, MD's office located?

Dr. Chen's office is located at 420 E North Ave Ste 402, Pittsburgh, PA 15212. Find other locations and directions on Healthgrades.

Does Dr. Douglas Chen, MD offer telehealth services?

Dr. Chen has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Douglas Chen, MD?

Find contact information here to make an appointment.

Locations

Pittsburgh Ear Associates

Pittsburgh Ear Associates420 E North Ave Ste 402 Pittsburgh, PA 15212
1

Practice

Pittsburgh Ear LLC6041 Wallace Road Ext Ste 110 Wexford, PA 15090
2

Affiliated Hospitals

Dr. Chen is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Allegheny General Hospital

Pittsburgh, PA

71% Patient experience rating, 2% higher than the national average

4 Awards Received

Punxsutawney Area Hospital

Punxsutawney, PA

71% Patient experience rating, 2% higher than the national average

Saint Vincent Hospital

Erie, PA

67% Patient experience rating, 2% lower than the national average