Dr. Dorothy Serna, MD

Internal MedicineFemaleAge 51

Dr. Dorothy Serna, MD is a Internal Medicine Specialist in Cypress, TX. She is accepting new patients. Be sure to call ahead with Dr. Serna to book an appointment.

Dr. Serna

Women's Healthcare

21216 Northwest Fwy Ste 420 Cypress, TX 77429
Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Serna treats your condition or procedure

Dr. Serna's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • Administrative Physical
  • Alcohol Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Reaction
  • Allergic Rhinitis
  • Anemia
  • Animal Allergies
  • Ankle Sprains and Strains
  • Anxiety
  • Arterial Blood Gas Test (ABG)
  • Arthritis
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Atherosclerosis
  • Back Pain
  • Bell's Palsy
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Bronchitis
  • Calcium Metabolism Disorders
  • Cardiovascular Disease Counseling
  • Care Coordination for Complex Conditions and Procedures
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Cholesterol Screening
  • Chronic Care Management
  • Chronic Deep Vein Thrombosis (DVT)
  • Chronic Diabetes Management
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Constipation
  • Contact Dermatitis
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Dementia or Depression Screening
  • Depressive Disorders
  • Dermatitis
  • Diabetes
  • Diabetes Counseling
  • Diabetes Screening
  • Diarrhea
  • Disease Prevention
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Dyslipidemia
  • Dysphagia
  • Ear Ache
  • Electrocardiogram (EKG)
  • Emphysema
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Exercise Counseling
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Herpes Zoster Without Complication
  • High Cholesterol
  • Hip Sprain
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypothyroidism
  • Immunization
  • Immunization Administration
  • Impaired Glucose Tolerance
  • Influenza (Flu)
  • Insomnia
  • Iron Deficiency Anemia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Joint Pain
  • Knee Disorders
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Lipid Disorders
  • Liver Function Test
  • Low Back Pain
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Mastodynia
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Metabolic Syndrome
  • Migraine
  • Moles (Benign Skin Lesions)
  • Muscle Weakness
  • Nausea
  • Nighttime Urination (Nocturia)
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nutritional Anemia
  • Nutritional Counseling
  • Obesity
  • Obesity Counseling
  • Osteoarthritis
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear
  • Pericardial Disease
  • Perimenopause
  • Peripheral Autonomic Neuropathy
  • Peripheral Vascular Disease (PAD, PVD)
  • Pernicious Anemia
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Physical Examination
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyuria
  • Preventive Care
  • Prostate Cancer Screening
  • Proteinuria
  • Pulmonary Disease
  • Pulmonary Function Test
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Restless Leg Syndrome
  • Rib Fracture
  • Sciatica (Not Due to Disc Displacement)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Shoulder Disorders
  • Shoulder Tendinitis and Tenosynovitis
  • Sinus Bradycardia
  • Sinus Tachycardia
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sleep-Related Leg Cramp
  • Smoking Cessation Counseling
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Stye
  • Symptomatic Menopause
  • Throat Pain
  • Thrombosis
  • Thyroid Disease
  • Thyroid Goiter
  • Thyroid Screening
  • Tobacco Use Disorder
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Tract Infection (UTI)
  • Vaccination
  • Venous Embolism and Thrombosis
  • Venous Insufficiency
  • Vertigo
  • Viral Hepatitis
  • Viral Infection
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Wellness Coaching
  • Wellness Examination
  • Wheezing
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Serna accepts most major insurance plans.

Dr. Serna has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(832) 912-3500Find providers who accept this insurance

Dr. Serna's Reviews

Likelihood to recommend Dr. Serna

4.8

Based on 258 ratings

5 Stars
93.4108527131783%
(241)
4 Stars
2.7131782945736433%
(7)
3 Stars
0.3875968992248062%
(1)
2 Stars
0%
(0)
1 Star
3.488372093023256%
(9)
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Leave a review

How likely are you to recommend
Dr. Serna
(Select your rating)
What went well
No reviews yet
What could be improved
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RecentHighestLowestMost Helpful
LOOOVE Dr. Serna! She is by far, the best doctor I have ever had. She is very, very thorough. She takes the time to go over everything with you and answer all of your questions. If she feels that you need to see a specialist and it is urgent, she will call them herself and make sure that you get seen asap. I have had her call (or one of her staff members) and check on me if I have been ill. She is very accessible and responds to after hours texts or calls very quickly. Her staff is equally amazing! They take the time to know you and make you feel welcomed, comfortable and cared for in her office. I simply can not say enough good things about Dr. Serna. She is THE best!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane – Sep 17, 2021
Visited Dr. Serna for an annual physical. She was very thorough, and caught a couple of conditions that had been missed by other doctors. Her practice is welcoming and the staff all focus on your care, with patient and unhurried answers to all questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 13, 2021
Dr. Serna and her staff are excellent! She is totally focused on what I have to say and her responses are well thought out with appropriate suggestions, comments, and advice. Her responses address not only a particular concern but also involve my overall well being and health. I am so glad she is my doctor! I feel well cared for and she is always there when I need her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 13, 2021
She is the Most Caring and BEST doctor that I've ever had. She responds very quickly when I contact her through the portal. She communicates with my other doctors, when needed, regarding my health issues. Dr. Serna responds to me after hours, on weekends and holidays. She listens to my concerns and explains solutions very clearly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shirley Laskowski – Sep 10, 2021
Dr. Serna is very thorough and takes plenty of time both to collect information and communicate. She deeply cares about her patients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bob K – Sep 10, 2021
She cares and goes over your medical issues. There for you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don Marsalia. – Sep 10, 2021
Dr. Serna and her entire staff are exceptional. She is very thorough. She takes her time with each visit and goes over everything that you are concerned about or that she is concerned about in keeping you healthy. She and her staff are compassionate, knowledgeable, warm and friendly. My husband and I couldn't ask for a better team of health care providers.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda Thompson – Jul 16, 2021
Dr Serna (and her staff) are caring professionals. I never feel hurried, or that what I am concerned about is unimportant. I knew I have an excellent team working for me whenever she reaches out to me between visits just to check in. For once I feel listened to, respected, as well as challenged to take my health seriously. Dr. Serna uses reflective conversation techniques, which help me "hear" what I am saying.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 16, 2021
Answers my calls and questions quickly. Helped me through a recent illness and surgery. Highly recommend her and her entire staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deanna Chillion – Jul 15, 2021
Excellent, very thorough. Real interest in her patients and their care. Same for her staff, very coordinated. Nothing falls through the cracks as with so many doctors and their staffs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
henry marek – May 28, 2021
BEST DOCTOR EVER!! Love that she hears me out when making important health decisions. Love that she won't recommend anything she wouldn't do her self. Love that she knows who I am and how to best educate my personality type and love that she supports my journey - even through my slip ups!!! She always has a wholistic solution and is super easy to talk to when you are UP and when you are DOWN!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
A. Sloan – May 27, 2021
She is very dedicated to her patients. Takes the time needed to understand the patient needs and concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
May 27, 2021
Dr. Serna is a wonderful doctor - always thorough in her diagnosis and explanation. Always has time to make sure you understand and agree with decisions and the path forward, and she or staff are always available. Easy to get an appointment. I never feel stressed if I have a medical issue because I know I'll be able to speak to her or be seen very quickly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kristen – May 25, 2021
Dr. Serna and her staff are always very attentive to my needs. She is very thorough and knowledgeable and always follows up if necessary.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Peyton Miller – May 25, 2021
So much to say. Dr. Serna is everything you want in a doctor and more. She always has time to answer questions. I have at least an hour with her with every visit, either in office or virtual appointment. She is genuinely concerned with every aspect of my health and is available by phone when I need her. She is even available when I am in third world countries. She really cares. She has been my doctor for 23 years and will be for years to come.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Battistone – Apr 30, 2021
Dr. Serna is a wonderful physician. My family have been patients of hers over 20 years. She is so thorough and you can trust she will follow you through on any problem even after she sends you to a specialist. She has caught a few life saving problems with my husband and myself. I feel our lives are extended because of her excellent care. I think she has a great staff and Dr. England is a great partner physician as well! They are well thought of in the N. Cypress Medical professional family.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lil Warwas – Apr 28, 2021
My husband & I joined Dr Serna's practice almost nine months ago. and we have LOVED everything about it and about her. Dr Serna and her staff are VERY patient-friendly and always reaching out to check in and make sure that all is going well. In this new world of online medicine and televisits, Dr Serna and her PA Sarah are in constant contact with me and are always helping me and motivating me to do better with diet and exercise. I've never had a primary doctor show me the concern that Dr Serna does, and I would recommend her to ANYONE.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 28, 2021
My wife and I moved here from NY 3 years ago. We both see multiple specialists for a variety of medical conditions. In NY we had to make sure these specialists were kept up to date with medical info developed by the others. Dr. Serna serves as our medical quarterback besides being an excellent doctor with a great staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 28, 2021
Dr. Serna is the best doctor ever. I love everything about Dr. Serna and her fantastic staff. Not only does she address my direct issues, but she always asks about other issues and requests any other doctors' notes to see if there is anything she can do to help. Her concern for overall wellness has helped me in so many ways. I am so grateful to her and her staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jenn W – Apr 28, 2021
I love having a concierge doctor and Dr. Serna and her staff are the best. My recent experience with an emergency hospital visit only confirmed this. The hospital contacted Dr. Serna directly and she immediately provided them with my complete medical information giving the hospital needed information on my health and current medications. Great care backed by intelligence and thoroughness. Thank you Dr. Serna
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
P Herbrich – Apr 27, 2021

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About Me

Care Philosophy

As an Internal Medicine Physician, I provide Comprehensive Care for adults. I manage Chronic Illnesses but also focus a lot of attention on Wellness and...Read more

Biography

Learn more about me at my .com practice website.  Just look for doctorserna.  

Specialties

  • Internal Medicine
  • Lifestyle Medicine

Education

1997
Baylor College Of Med
Residency Hospital
1995
Baylor College of Medicine
Internship Hospital
1989
University Of Florida
Undergraduate School

Memberships & Affiliations

  • American Board of Lifestyle Medicine, Diplomate
  • American College of Lifestyle Medicine, Member
  • American College of Physicians, Fellow
  • Go Healthy Houston Taskforce, Member
  • Harris County Medical Society, Member
  • QURC- North Cypress Medical Center, Member
  • Texas Medical Association, Member

Frequently Asked Questions

Is Dr. Dorothy Serna, MD accepting new patients?

Dr. Dorothy Serna, MD generally accepts new patients on Healthgrades. You can see Dr. Serna's profile to make an appointment.

Does Dr. Dorothy Serna, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Serna accepts your insurance.

What are Dr. Dorothy Serna, MD's top areas of care?

Dr. Serna frequently treats Vitamin B Deficiency, Vitamin D Deficiency, and Hypothyroidism. See all procedures and conditions Dr. Serna treats.

Where is Dr. Dorothy Serna, MD's office located?

Dr. Serna's office is located at 21216 Northwest Fwy Ste 420, Cypress, TX 77429. Find other locations and directions on Healthgrades.

Does Dr. Dorothy Serna, MD offer telehealth services?

Dr. Serna has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Dorothy Serna, MD?

Find contact information here to make an appointment.

Locations

Practice

Women's Healthcare21216 Northwest Fwy Ste 420 Cypress, TX 77429
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