Dr. Dorothy Serna, MD

Internal MedicineFemaleAge 52

Internal Medicine

Dr. Dorothy Serna, MD is an Internal Medicine Specialist in Houston, TX. Her office accepts new patients and telehealth appointments.

Dr. Dorothy Serna, MD

North Cypress Internal Medicine & Wellness

10425 Huffeister Rd Ste 460 Houston, TX 77065
Accepting new patients
Telehealth services available
Telehealth services available

Accepting new patients

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Compare Dr. Serna with our nearby Internal Medicine Specialists at HCA Houston Healthcare North Cypress.

Make an appointment at HCA Houston Healthcare North Cypress today at (281) 417-4665.

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Provider Ratings

These providers are on the medical staff of HCA Houston Healthcare North Cypress.

Dr. Serna's Reviews

Likelihood to recommend Dr. Serna

4.8

Based on 268 ratings

5 Stars
93.28358208955224%
(250)
4 Stars
2.611940298507463%
(7)
3 Stars
0.373134328358209%
(1)
2 Stars
0%
(0)
1 Star
3.7313432835820897%
(10)
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Interested in my health
Dr Serna is easy to contact. Her staff is as well. She respects my choices. But is also concerned enough to take time to educate me about making better ones.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 17, 2022
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Reply
Dr. Serna is top notch.
Dr. Serna personally spoke with a specialist so she could recommend the the best approach for treatment that I would need. Her extra effort in situations like this is what I so appreciate about her! I have been her patient for 17 years now and am very satisfied.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 04, 2022
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Reply
Office visit
I have been with Dr. Serna many years. She listens to me, asks questions,and offers suggestions. She helped me greatly with having a different outlook about a problem I was having. I am so grateful. Her entire wellness team is outstanding. Dr. Serna makes herself available whenever myself or my husband need her. I would give her A+.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 04, 2022
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Reply
Outstanding doctor & staff!
Outstanding! Terrific and caring doctor, with a great staff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 03, 2022
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Reply
She is there whenever I need her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 03, 2022
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Reply
Dr Serna is an outstanding doctor. She is thorough, attentive, spends time with her patients, etc, etc. I cannot say enough good about her. One more thing, her staff is also one of the best I have ever worked with. They are all versed in the expected standards and procedures for the practice. A really good team. A lot of other good doctors have less than good staffs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 02, 2022
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Reply
Very likely. Her and her team are awesome.
Dr. Serna is the Best. She actually cares for her patients. You don't sit in the waiting room forever, like most doctors. She is awesome and you are the lucky one to be her patient.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
GF – Sep 01, 2022
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Reply
There is no better!
Absolutely the Greatest. Have been a patient for many years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
BILL BUTLER – Sep 01, 2022
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Reply
Wellness Checkup
Very detailed checkup including ways to improve my overall health. Dr. Serna spends more time with patients than any other doctors I visit.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ronald Schielke – May 20, 2022
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Reply
Always great, Dr Serna is very thorough. She spends a lot of time with you and answers all your questions. I have been her patient for many years and I have never felt rushed and always feel her concern for me. She is a 10 in my book!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy McGuire – Mar 11, 2022
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Reply
The BEST Doctor and Staff!
I've been a patient of Dr Serna's for many, many years. When my insurance changed a few years back, I sadly had to leave her practice. Three years ago...new insurance! Dr. Serna and her staff are amazing!! It is well worth spending the yearly fee to be a part of her concierge practice. I've never had to wait long for my appointment, Nisha and Sean are always friendly and helpful when speaking to them on the phone and they respond to portal messages in a timely manner. Dr. Serna and Stacey ( her NP) spend time listening to your concerns and address them without blowing you off. They really listen!! This is the first medical practice I've encountered where the practitioners actually listen to what you are telling them. They also have telemedicine which is a nice addition. I've used that service on several occasions and have never had to wait in the "waiting room" for long.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leah L. – Mar 10, 2022
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Reply
Over 20 years as a very happy patient. Dr Serna and the entire team are the very best at what they do. Always available to assist in answering your questions and improving your quality of life. I would highly recommend Dr Serna to anyone looking for a physician to partner with for improving and maintaining a healthy lifestyle.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D Miller – Mar 09, 2022
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Reply
Four years ago I moved from Cypress to Huntsville TX. Since then I’ve traveled 80 miles each way to receive the care Dr. Serna and her staff provide. Dr. Serna is a Super Doc and has trained her staff to be equally amazing. Lata, the receptionist , is a mother of two medical doctors and a proud grandmother of two. I enjoy our talks during the brief stay in the waiting room. Nisha, taker of blood pressure, temperature, and all information the doctor requires for an efficient and thorough visit. Stacey, Dr. Serna‘s PA. She is an amazing assistant and I am immediately at ease visiting Stacey when Dr. Serna is not available. Sean, tall,dark, handsome (taken)… i’m not exactly sure what his title is but I do know that he is on top of everything and responds to me immediately with any concerns I have. I’ve never had a bad appointment. I’ve been with them 23 years and recommend their practice above any other I have experienced. Thank you Dr. Serna, thank you, everyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Battistone – Jan 12, 2022
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Reply
Dr. Serna is very interested in patients' concerns and spends a generous amount of time listening. I felt that all of my concerns were heard and considered, and given the appropriate amount of discussion. We made plans for addressing everything that needed addressing together, I felt completely included in the process. Dr. Serna's office and support staff has been extremely helpful and communicative. I have always been responded to in a short time, and during office visits I have felt extremely comfortable and well cared for. I highly recommend Dr. Serna's practice for anyone who wants a good relationship with a doctor who listens, cares and is personally invested in helping.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 10, 2022
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Reply
Dr. Serna is magnificent at helping me to see what my health priorities are without leading me, the way she asks probing questions helps me to make my own decisions while creating accountability. I never feel rushed and my messages, whether by phone or through the patient portal, are always returned swiftly. The entire staff is genuine and caring. I’m always pleased with my visits.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Trish Frick – Jan 09, 2022
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Reply
Dr. Serna has been my doctor for over twenty years. She is not only a wonderful doctor, but a warm, caring person. Her whole office is wonderful! My husband and I couldn’t be happier with them all. Dr. Serna is smart and very thorough, but she listens when you have concerns. She is always trying to improve our health by eating better and exercising, but doesn’t judge when you don’t succeed. She’s a great cheerleader—always encouraging for a better next time. She makes herself completely available to us—day or night, which is invaluable during an emergency! My husband and I trust her completely. I know her concierge practice costs some money, but Dr. Serna is truly priceless.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chris M – Nov 16, 2021
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Reply
I would recommend Dr. Serna to my family and friends. I have been with a few other doctors none of which were able to stabilize my Thyroid issues. But Dr. Serna was able to do it in the first visit. She and her staff are very good! j
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria – Nov 08, 2021
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Reply
Dr Serna and her staff are always attentive and caring. She is very thorough and I feel confident in her care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Douglas Daily – Nov 08, 2021
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Reply
Dr. Serna is very attentive and thorough and takes time to answer our questions. We really appreciate her emphasis on lifestyle medicine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Daily – Nov 08, 2021
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Reply
LOOOVE Dr. Serna! She is by far, the best doctor I have ever had. She is very, very thorough. She takes the time to go over everything with you and answer all of your questions. If she feels that you need to see a specialist and it is urgent, she will call them herself and make sure that you get seen asap. I have had her call (or one of her staff members) and check on me if I have been ill. She is very accessible and responds to after hours texts or calls very quickly. Her staff is equally amazing! They take the time to know you and make you feel welcomed, comfortable and cared for in her office. I simply can not say enough good things about Dr. Serna. She is THE best!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane – Sep 17, 2021
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About Me

Care Philosophy

As an Internal Medicine Physician, I provide Comprehensive Care for adults. I manage Chronic Illnesses but also focus a lot of attention on Wellness and...Read more

Biography

Learn more about me at my .com practice website.  Just look for doctorserna.  

Specialties

  • Internal Medicine
  • Lifestyle Medicine

Board Certifications

Education

Baylor College of Medicine
Internship Hospital
University of South Florida College of Medicine
Medical School
University of Florida
Undergraduate School

Awards

Memberships & Affiliations

  • American Board of Lifestyle Medicine, Diplomate
  • American College of Lifestyle Medicine, Member
  • American College of Physicians, Fellow
  • Go Healthy Houston Taskforce, Member
  • Harris County Medical Society, Member
  • QURC- North Cypress Medical Center, Member
  • Texas Medical Association, Member

Frequently Asked Questions

What other Internal Medicine Specialists practice nearby?

Click here to compare with other Internal Medicine Specialists.

Does Dr. Dorothy Serna, MD offer telehealth services?

Dr. Serna has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Dorothy Serna, MD's top areas of care?

Dr. Serna frequently treats Vitamin B Deficiency, Vitamin D Deficiency, and Hypothyroidism. See all procedures and conditions Dr. Serna treats.

Where is Dr. Dorothy Serna, MD's office located?

Dr. Serna's office is located at 10425 Huffeister Rd Ste 460, Houston, TX 77065. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Dorothy Serna, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Serna treats your condition or procedure

Dr. Serna's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • Administrative Physical
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Reaction
  • Allergic Rhinitis
  • Anemia
  • Animal Allergies
  • Ankle Sprains and Strains
  • Anxiety
  • Arthritis
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Atherosclerosis
  • Back Pain
  • Bell's Palsy
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Bronchitis
  • Calcium Metabolism Disorders
  • Cardiovascular Disease Counseling
  • Care Coordination for Complex Conditions and Procedures
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Chronic Care Management
  • Chronic Deep Vein Thrombosis (DVT)
  • Chronic Diabetes Management
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Constipation
  • Contact Dermatitis
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Depression
  • Depressive Disorders
  • Dermatitis
  • Diabetes
  • Diabetes Counseling
  • Diarrhea
  • Disease Prevention
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Dyslipidemia
  • Dysphagia
  • Ear Ache
  • Emphysema
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Exercise Counseling
  • Fever
  • Fibromyalgia
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hernia
  • Herpes Zoster Without Complication
  • High Cholesterol
  • Hip Sprain
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypothyroidism
  • Impaired Glucose Tolerance
  • Influenza (Flu)
  • Insomnia
  • Iron Deficiency Anemia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Joint Pain
  • Knee Disorders
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Lipid Disorders
  • Low Back Pain
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Metabolic Syndrome
  • Migraine
  • Moles (Benign Skin Lesions)
  • Muscle Weakness
  • Nausea
  • Nighttime Urination (Nocturia)
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nutritional Anemia
  • Nutritional Counseling
  • Obesity
  • Obesity Counseling
  • Osteoarthritis
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteopenia
  • Osteoporosis
  • Overweight
  • Painful Urination (Dysuria)
  • Pericardial Disease
  • Perimenopause
  • Peripheral Autonomic Neuropathy
  • Peripheral Vascular Disease (PAD, PVD)
  • Pernicious Anemia
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyuria
  • Proteinuria
  • Pulmonary Disease
  • Radiculopathy (Not Due to Disc Displacement)
  • Rash
  • Restless Leg Syndrome
  • Rib Fracture
  • Sciatica (Not Due to Disc Displacement)
  • Shingles
  • Shortness of Breath
  • Shoulder Disorders
  • Shoulder Tendinitis and Tenosynovitis
  • Sinus Bradycardia
  • Sinus Tachycardia
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sleep-Related Leg Cramp
  • Smoking Cessation Counseling
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Stye
  • Symptomatic Menopause
  • Throat Pain
  • Thrombosis
  • Thyroid Disease
  • Thyroid Goiter
  • Tobacco Use Disorder
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Tract Infection (UTI)
  • Venous Embolism and Thrombosis
  • Venous Insufficiency
  • Vertigo
  • Viral Hepatitis
  • Viral Infection
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Wellness Coaching
  • Wheezing
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Serna accepts most major insurance plans.

Dr. Serna has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(281) 807-5300Find providers who accept this insurance

Locations

North Cypress Internal Medicine & Wellness

North Cypress Internal Medicine & Wellness10425 Huffeister Rd Ste 460 Houston, TX 77065
1

Compare with other Internal Medicine Specialists

Compare Dr. Serna with our nearby Internal Medicine Specialists at HCA Houston Healthcare North Cypress.

Make an appointment at HCA Houston Healthcare North Cypress today at (281) 417-4665.

Filter by
Provider Ratings

These providers are on the medical staff of HCA Houston Healthcare North Cypress.