Dr. Dorothy Serna, MD

Internal MedicineFemaleAge 51

Dr. Dorothy Serna, MD is a Internal Medicine Specialist in Cypress, TX. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Serna to book an appointment.

Dr. Serna

Women's Healthcare

21216 Northwest Fwy Ste 420 Cypress, TX 77429
Accepting new patients
Telehealth services available

Compare with other Internal Medicine Specialists

Compare Dr. Serna with our nearby Internal Medicine Specialists at HCA Houston Healthcare North Cypress.

Make an appointment at HCA Houston Healthcare North Cypress today at (281) 417-4665.

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These providers are on the medical staff of HCA Houston Healthcare North Cypress.

Dr. Serna's Reviews

Likelihood to recommend Dr. Serna

4.8

Based on 262 ratings

5 Stars
93.5114503816794%
(245)
4 Stars
2.6717557251908395%
(7)
3 Stars
0.3816793893129771%
(1)
2 Stars
0%
(0)
1 Star
3.435114503816794%
(9)
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Dr. Serna
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RecentHighestLowestMost Helpful
Reply
Dr. Serna has been my doctor for over twenty years. She is not only a wonderful doctor, but a warm, caring person. Her whole office is wonderful! My husband and I couldn’t be happier with them all. Dr. Serna is smart and very thorough, but she listens when you have concerns. She is always trying to improve our health by eating better and exercising, but doesn’t judge when you don’t succeed. She’s a great cheerleader—always encouraging for a better next time. She makes herself completely available to us—day or night, which is invaluable during an emergency! My husband and I trust her completely. I know her concierge practice costs some money, but Dr. Serna is truly priceless.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chris M – Nov 16, 2021
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I would recommend Dr. Serna to my family and friends. I have been with a few other doctors none of which were able to stabilize my Thyroid issues. But Dr. Serna was able to do it in the first visit. She and her staff are very good! j
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria – Nov 08, 2021
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Reply
Dr Serna and her staff are always attentive and caring. She is very thorough and I feel confident in her care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Douglas Daily – Nov 08, 2021
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Reply
Dr. Serna is very attentive and thorough and takes time to answer our questions. We really appreciate her emphasis on lifestyle medicine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Daily – Nov 08, 2021
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Reply
When I see Dr. Serna for a problem, she listens to me, and then we come up with a solution that works.I recently needed surgery and Dr. Serna was wonderful about getting surgical clearances for me, doing lab work ,and other tests, She made it possible for me to have surgery on the scheduled date. Dr, Serna has been my Dr. for over 20 years. Thanks to Dr. Serna and her life style coaches, I am a healthier person today. Her idea of small lifestyle changes has worked wonders, both in exercise and diet. The wait time for an appointment is most punctual. My husband and I would recommend Dr. Serna to my family and friends
What went well
  • Office environment
What could be improved
No results
Helpful
Ann Kurka – Nov 06, 2021
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Reply
No words can describe the caring and compassion that you will get from everyone there. You are not a number, they treat you like a family member. Thanks Dr. Serna, Stacey and all the staff for your years of making sure I was at my best no matter how much grief I gave you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill Butler – Nov 04, 2021
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Reply
LOOOVE Dr. Serna! She is by far, the best doctor I have ever had. She is very, very thorough. She takes the time to go over everything with you and answer all of your questions. If she feels that you need to see a specialist and it is urgent, she will call them herself and make sure that you get seen asap. I have had her call (or one of her staff members) and check on me if I have been ill. She is very accessible and responds to after hours texts or calls very quickly. Her staff is equally amazing! They take the time to know you and make you feel welcomed, comfortable and cared for in her office. I simply can not say enough good things about Dr. Serna. She is THE best!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane – Sep 17, 2021
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Reply
Visited Dr. Serna for an annual physical. She was very thorough, and caught a couple of conditions that had been missed by other doctors. Her practice is welcoming and the staff all focus on your care, with patient and unhurried answers to all questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 13, 2021
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Reply
Dr. Serna and her staff are excellent! She is totally focused on what I have to say and her responses are well thought out with appropriate suggestions, comments, and advice. Her responses address not only a particular concern but also involve my overall well being and health. I am so glad she is my doctor! I feel well cared for and she is always there when I need her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 13, 2021
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Reply
She is the Most Caring and BEST doctor that I've ever had. She responds very quickly when I contact her through the portal. She communicates with my other doctors, when needed, regarding my health issues. Dr. Serna responds to me after hours, on weekends and holidays. She listens to my concerns and explains solutions very clearly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shirley Laskowski – Sep 10, 2021
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Reply
Dr. Serna is very thorough and takes plenty of time both to collect information and communicate. She deeply cares about her patients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bob K – Sep 10, 2021
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Reply
She cares and goes over your medical issues. There for you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don Marsalia. – Sep 10, 2021
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Reply
Dr. Serna and her entire staff are exceptional. She is very thorough. She takes her time with each visit and goes over everything that you are concerned about or that she is concerned about in keeping you healthy. She and her staff are compassionate, knowledgeable, warm and friendly. My husband and I couldn't ask for a better team of health care providers.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda Thompson – Jul 16, 2021
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Reply
Dr Serna (and her staff) are caring professionals. I never feel hurried, or that what I am concerned about is unimportant. I knew I have an excellent team working for me whenever she reaches out to me between visits just to check in. For once I feel listened to, respected, as well as challenged to take my health seriously. Dr. Serna uses reflective conversation techniques, which help me "hear" what I am saying.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 16, 2021
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Reply
Answers my calls and questions quickly. Helped me through a recent illness and surgery. Highly recommend her and her entire staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deanna Chillion – Jul 15, 2021
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Reply
Excellent, very thorough. Real interest in her patients and their care. Same for her staff, very coordinated. Nothing falls through the cracks as with so many doctors and their staffs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
henry marek – May 28, 2021
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Reply
BEST DOCTOR EVER!! Love that she hears me out when making important health decisions. Love that she won't recommend anything she wouldn't do her self. Love that she knows who I am and how to best educate my personality type and love that she supports my journey - even through my slip ups!!! She always has a wholistic solution and is super easy to talk to when you are UP and when you are DOWN!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
A. Sloan – May 27, 2021
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Reply
She is very dedicated to her patients. Takes the time needed to understand the patient needs and concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
May 27, 2021
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Reply
Dr. Serna is a wonderful doctor - always thorough in her diagnosis and explanation. Always has time to make sure you understand and agree with decisions and the path forward, and she or staff are always available. Easy to get an appointment. I never feel stressed if I have a medical issue because I know I'll be able to speak to her or be seen very quickly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kristen – May 25, 2021
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Reply
Dr. Serna and her staff are always very attentive to my needs. She is very thorough and knowledgeable and always follows up if necessary.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Peyton Miller – May 25, 2021
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About Me

Care Philosophy

As an Internal Medicine Physician, I provide Comprehensive Care for adults. I manage Chronic Illnesses but also focus a lot of attention on Wellness and...Read more

Biography

Learn more about me at my .com practice website.  Just look for doctorserna.  

Specialties

  • Internal Medicine
  • Lifestyle Medicine

Education

1997
Baylor College Of Med
Residency Hospital
1995
Baylor College of Medicine
Internship Hospital
1989
University Of Florida
Undergraduate School

Memberships & Affiliations

  • American Board of Lifestyle Medicine, Diplomate
  • American College of Lifestyle Medicine, Member
  • American College of Physicians, Fellow
  • Go Healthy Houston Taskforce, Member
  • Harris County Medical Society, Member
  • QURC- North Cypress Medical Center, Member
  • Texas Medical Association, Member

Frequently Asked Questions

Does Dr. Dorothy Serna, MD offer telehealth services?

Dr. Serna has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Dorothy Serna, MD accepting new patients?

Dr. Dorothy Serna, MD generally accepts new patients on Healthgrades. You can see Dr. Serna's profile to make an appointment.

Does Dr. Dorothy Serna, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Serna accepts your insurance.

What are Dr. Dorothy Serna, MD's top areas of care?

Dr. Serna frequently treats Vitamin B Deficiency, Vitamin D Deficiency, and Hypothyroidism. See all procedures and conditions Dr. Serna treats.

Where is Dr. Dorothy Serna, MD's office located?

Dr. Serna's office is located at 21216 Northwest Fwy Ste 420, Cypress, TX 77429. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Dorothy Serna, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Serna treats your condition or procedure

Dr. Serna's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • Administrative Physical
  • Alcohol Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Reaction
  • Allergic Rhinitis
  • Anemia
  • Animal Allergies
  • Ankle Sprains and Strains
  • Anxiety
  • Arterial Blood Gas Test (ABG)
  • Arthritis
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Atherosclerosis
  • Back Pain
  • Bell's Palsy
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Bone Disorders
  • Breast Diseases
  • Bronchitis
  • Calcium Metabolism Disorders
  • Cardiovascular Disease Counseling
  • Care Coordination for Complex Conditions and Procedures
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Cholesterol Screening
  • Chronic Care Management
  • Chronic Deep Vein Thrombosis (DVT)
  • Chronic Diabetes Management
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Constipation
  • Contact Dermatitis
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Dementia or Depression Screening
  • Depressive Disorders
  • Dermatitis
  • Diabetes
  • Diabetes Counseling
  • Diabetes Screening
  • Diarrhea
  • Disease Prevention
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Dyslipidemia
  • Dysphagia
  • Ear Ache
  • Electrocardiogram (EKG)
  • Emphysema
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Exercise Counseling
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Herpes Zoster Without Complication
  • High Cholesterol
  • Hip Sprain
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypothyroidism
  • Immunization
  • Immunization Administration
  • Impaired Glucose Tolerance
  • Influenza (Flu)
  • Insomnia
  • Iron Deficiency Anemia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Joint Pain
  • Knee Disorders
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Lipid Disorders
  • Liver Function Test
  • Low Back Pain
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Mastodynia
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Metabolic Syndrome
  • Migraine
  • Moles (Benign Skin Lesions)
  • Muscle Weakness
  • Nausea
  • Nighttime Urination (Nocturia)
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nutritional Anemia
  • Nutritional Counseling
  • Obesity
  • Obesity Counseling
  • Osteoarthritis
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear
  • Pericardial Disease
  • Perimenopause
  • Peripheral Autonomic Neuropathy
  • Peripheral Vascular Disease (PAD, PVD)
  • Pernicious Anemia
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Physical Examination
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyuria
  • Preventive Care
  • Prostate Cancer Screening
  • Proteinuria
  • Pulmonary Disease
  • Pulmonary Function Test
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Restless Leg Syndrome
  • Rib Fracture
  • Sciatica (Not Due to Disc Displacement)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Shoulder Disorders
  • Shoulder Tendinitis and Tenosynovitis
  • Sinus Bradycardia
  • Sinus Tachycardia
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sleep-Related Leg Cramp
  • Smoking Cessation Counseling
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Stye
  • Symptomatic Menopause
  • Throat Pain
  • Thrombosis
  • Thyroid Disease
  • Thyroid Goiter
  • Thyroid Screening
  • Tobacco Use Disorder
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Tract Infection (UTI)
  • Vaccination
  • Venous Embolism and Thrombosis
  • Venous Insufficiency
  • Vertigo
  • Viral Hepatitis
  • Viral Infection
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Wellness Coaching
  • Wellness Examination
  • Wheezing
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Serna accepts most major insurance plans.

Dr. Serna has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(832) 912-3500Find providers who accept this insurance

Locations

Practice

Women's Healthcare21216 Northwest Fwy Ste 420 Cypress, TX 77429
1

Compare with other Internal Medicine Specialists

Compare Dr. Serna with our nearby Internal Medicine Specialists at HCA Houston Healthcare North Cypress.

Make an appointment at HCA Houston Healthcare North Cypress today at (281) 417-4665.

Filter by
Provider Ratings

These providers are on the medical staff of HCA Houston Healthcare North Cypress.