Dr. Donna Hepper, MD

Dr. Donna Hepper, MD

Dermatology  |  
Female
(33)
Telehealth services available
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Dr. Donna Hepper, MD is a dermatologist in Henrico, VA and has been practicing for 14 years. She graduated from Vanderbilt University in 2007 and specializes in dermatology and dermatopathology.

7813 Shrader Rd Ste 301

Henrico, VA 23294

Contact Information

(804) 264-4545

Insurance Accepted

  • Aetna
  • Anthem
  • Anthem Blue Cross Blue Shield
  • Blue Cross Blue Shield
  • CareFirst Blue Cross Blue Shield
  • Cigna
  • Commercial Insurance Company
  • First Health (Coventry Health Care)
  • Humana
  • 2 More

*Please verify this information when scheduling an appointment.

Background Check

No malpractice claims found for Virginia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Insurance Check

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Dr. Hepper accepts

Accepted insurance can change. Please double-check when making an appointment.

(804) 264-4545

Dr. Hepper accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Anthem
Balanced-VA PPO
BlueCare-VA
BlueChoice Adv Open Access (Select Network)-VA
Bronze OAEPO-VA
Bronze-VA PPO
Commonwealth of Virginia
Essential KeyCare-VA
Gold OAEPO-VA
Gold-VA PPO
HealthKeepers Balanced OAPOS-VA
HealthKeepers Bronze OAPOS-VA
HealthKeepers Bronze Pathway OAPOS-VA
HealthKeepers Bronze with H.S.A-VA
HealthKeepers Bronze X (via Exchange)-VA
HealthKeepers Bronze-VA
HealthKeepers Bronze-VA POS Plus
HealthKeepers Catastrophic X (via Exchange)-VA
HealthKeepers Catastrophic-VA
HealthKeepers Gold OAPOS-VA
HealthKeepers Gold Pathway OAPOS-VA
HealthKeepers Gold X (via Exchange)-VA
HealthKeepers Gold-VA
HealthKeepers Gold-VA POS
HealthKeepers Gold-VA POS Plus
HealthKeepers Platinum OAPOS-VA
HealthKeepers Silver OAPOS-VA
HealthKeepers Silver Pathway OAPOS-VA
HealthKeepers Silver X (via Exchange)-VA
HealthKeepers Silver-VA
HealthKeepers Silver-VA POS
HealthKeepers Silver-VA POS Plus
HealthKeepers-VA HMO
Healthy Virginian
Individual Basic BlueCare-VA
Individual Basic KeyCare-VA
Individual KeyCare HSA-VA
Individual KeyCare Preferred-VA
Individual KeyCare-VA
KeyCare Flexible Choice-VA
KeyCare Healthsmart Enhanced Rx-VA
KeyCare Healthsmart-VA
KeyCare-VA POS
KeyCare-VA PPO
Lumenos HSA-VA
National (BlueCard Basic) PPO
National (BlueCard) PPO
Option I-VA
Pathway Tiered Hospital-VA
Pathway X Tiered Hospital Network-VA
Platinum OAEPO-VA
Platinum-VA PPO
Silver OAEPO-VA
Silver-VA PPO
The Local Choice-VA
Virginia Advantage
Virginia Basic
Anthem Blue Cross Blue Shield
KeyCare PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Choice Network POS
Blue Preferred PPO
CareFirst Maryland POS
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
Commercial Insurance Company
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Medicare
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Experience Check

Check Dr. Hepper's experience treating your condition or procedure

Dr. Hepper's Top Procedures and Conditions

Treatment Frequency
Birthmark
very high
very high

Treatment Frequency

Dr. Hepper treats Birthmark more than 99% of her peers

Dr. Hepper treats this condition more than 99% of her peers

Acne
very high
very high

Treatment Frequency

Dr. Hepper treats Acne more than 99% of her peers

Dr. Hepper treats this condition more than 99% of her peers

Rash
very high
very high

Treatment Frequency

Dr. Hepper treats Rash more than 99% of her peers

Dr. Hepper treats this condition more than 99% of her peers

Dr. Hepper's conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acanthosis Nigricans
  • Acne
  • Acne Surgery
  • Actinic Keratosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Basal Cell Carcinoma
  • Birthmark
  • Boil
  • Bowenoid Papulosis
  • Burn Injuries
  • Candidiasis of Skin and Nails
  • Carcinoma in Situ of Skin
  • Cellulitis
  • Chickenpox
  • Cold Sore
  • Contact Dermatitis
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatitis Herpetiformis
  • Dermatomyositis
  • Destruction of Benign Skin Lesion
  • Destruction of Malignant Skin Lesion
  • Destruction of Penile Lesion
  • Diagnostic Evaluation
  • Dry Skin
  • Eczema and Contact Dermatitis Due to Cosmetics
  • Excessive Sweating
  • Excision of Benign Skin Lesion
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Folliculitis
  • Fungal Nail Infection
  • Genital Herpes
  • Genital Warts
  • Granuloma of Skin
  • Hair Loss
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Impetigo
  • Intertrigo
  • Itchy Skin
  • Jock Itch
  • Keloid Scar
  • Leg and Foot Ulcers
  • Lice
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Melanoma Screening
  • Mole Evaluation
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Nail and Nail Bed Infection
  • Parapsoriasis
  • Pemphigoid
  • Pemphigus
  • Pilonidal Cyst
  • Pityriasis Rosea
  • Plantar Wart
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Psoriasis
  • Psoriatic Arthritis
  • Pubic Lice (Crabs)
  • Rash
  • Ringworm
  • Rosacea
  • Scabies
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Shaving of Skin Lesion
  • Shingles
  • Skin Cancer
  • Skin Discoloration
  • Skin Tag Removal
  • Skin Ulcer
  • Soft Tissue Tumor Removal
  • Spider Veins
  • Squamous Cell Carcinoma
  • Sunburn
  • Telogen Effluvium
  • Tinea Versicolor
  • Varicose Eczema
  • Warts

About Me

Biography

Dr. Donna Hepper, MD is a dermatologist in Henrico, VA and has been practicing for 14 years. She graduated from Vanderbilt University in 2007 and specializes in dermatology and dermatopathology.

Specialties

  • Dermatology
  • Dermatopathology

Board Certifications

  • Dermatology
  • Dermatopathology

Education

Washington University In St Louis School of Medicine
Fellowship Hospital
Washington University In St Louis School of Medicine
Residency Hospital
2007
Vanderbilt University
Medical School
University of Virginia
Undergraduate School
,

Awards

Frequently Asked Questions

Does Dr. Donna Hepper, MD offer telehealth services?

Dr. Hepper has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Donna Hepper, MD accepting new patients?

Dr. Donna Hepper, MD generally accepts new patients on Healthgrades. You can see Dr. Hepper's profile to make an appointment.

Does Dr. Donna Hepper, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Hepper accepts your insurance.

What are Dr. Donna Hepper, MD's top areas of care?

Dr. Hepper frequently treats Birthmark, Acne, and Rash. See all procedures and conditions Dr. Hepper treats.

Where is Dr. Donna Hepper, MD's office located?

Dr. Hepper's office is located at 7813 Shrader Rd Ste 301, Henrico, VA 23294. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Donna Hepper, MD?

Find contact information here to make an appointment.

Dr. Hepper's Reviews

Likelihood to recommend Dr. Hepper

4.6

Based on 33 ratings

5 Stars
90.9090909090909%
(30)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
9.090909090909092%
(3)
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How likely are you to recommend
Dr. Hepper
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
She is amazing!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alison R Clemons – Nov 20, 2019
Dr. Hepper was extremely professional in conducting a thorough exam. Following the exam, she took time to explain her diagnosis and the procedure needed. After the procedure, Dr. Hepper made sure that I understood next steps.
2 people found this helpful
Helpful
Apr 16, 2019
Dr Hepper is very knowledgeable and thorough. She’s easy to speak with and kind and compassionate
3 people found this helpful
Helpful
Apr 01, 2019
I Am very happy with this doctor. She listens to me and provide me with good care. Regardless of how I feel I always feel better when I live her office. She seems to be very conservative but thorough. She is interested in you and your concerns. I recommend her every time I am asked if I know any dermatologist.
What went well
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Henrico, VA – Dec 13, 2018
Dr Hepper was very thorough and prompt. She explained my diagnosis and provided me additional information to take home with me. I would definitely see her again with any skin issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Sarah – Sep 26, 2018
She could not diagnose my problem and could not even identify what is the type of infection I have. She asked me to continue over the counter medicines and observe the nature of rash, which I was doing since long time. She did not care to know if its healing or not, my discussions with nurses went waste. Very much disappointed
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
none – Sep 18, 2018
Phenomenal! Will be sending all of my family and friends to Dr. Hepper.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Feb 07, 2018
Dr. Hepper is amazing! She listened to my concerns and answered all my questions thoroughly. Exactly what a doctor should be. I have and will continue to recommend her to friends and family.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Elle – Feb 07, 2018
Dr. Hepper is very detailed and thorough. I would recommend her highly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Richmond, VA – Jan 24, 2017
I had been to other dermatologists for a lession on my lip that had not healed in a year. The last dermatologist said basically to stop bothering her with my cold sores . Dr. hepper correctly diagnosed what I had was skin cancer on my lip, treated it with a low impact chemo cream.....and it healed up. No further problem . She was kind, engaging and took me very seriously . I will always go to Dr. hepper for any dermatological issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Gahan Kelley in N. Chesterfield VA – Sep 29, 2016
I have a rare autoimmune condition that is difficult to diagnose, so it often takes a very long time to get a correct diagnosis. Dr. Hepper diagnosed it fairly quickly, even after a biopsy result gave an incorrect diagnosis. She thought outside the box until she figured out what I had. I was pretty sick for several months but now, with medications she has prescribed, I am doing quite well. I deeply appreciate her genuinely listening to me and going the extra mile to find out what was wrong.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Anne in Richmond, VA – Jun 04, 2016
Dr. Hepper is an amazing doctor. I have been to dermatologists before and they were in and out in less than 3 minutes barely letting me get a word in. Dr. Hepper listens to what you have to say and does everything she can to help. She was able to answer any and all questions I had. I would recommend her to anyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
R.Y. in Richmond, VA – Feb 10, 2016
Dr. Hepper is prompt, polite and very professional. I've never had a doctor show up on time before! She is very courteous and attentive. She is such a pleasant surprise.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
12 people found this helpful
Helpful
Bob Northern in Richmond, VA – Jan 26, 2016

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