Dr. Donald Lum, MD

Gastroenterology*MaleAge 64

Gastroenterology*

Dr. Donald Lum, MD is a gastroenterology specialist in Portland, OR. He specializes in Gastroenterology.

Dr. Donald Lum, MD

The Oregon Clinic

1111 NE 99th Ave Ste 301 Portland, OR 97220
Telehealth services available

Make an Appointment

(503) 963-2707
Telehealth services available

Accepting new patients

Hospital Highlight

Dr. Lum is affiliated with Providence Portland Medical Center Portland, a highly rated and top awarded hospital for gastroenterology.

Dr. Lum is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Gastrointestinal Surgery Excellence Award™ See hospitals

Experience and Background Checks

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Background Check

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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Insurance Check

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Dr. Lum's Reviews

Likelihood to recommend Dr. Lum

4.0

20 ratings, 17 with a written review
5 Star
75%
75%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
25%
25%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2023
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What went well
No results
What could be improved
No results
Helpful
Jun 28, 2023
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry – Mar 04, 2023
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Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DS – Oct 11, 2022
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karl – Jun 28, 2022
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Reply
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
SM – Jul 10, 2021
We are disappointed to learn of your experience...Read More
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oren – Jul 02, 2021
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 09, 2021
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Feb 19, 2021
Hello, we're concerned about your recent...Read More
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Vistica Ph.D – Feb 11, 2021
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Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Aug 14, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
May 27, 2020
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Reply
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
sylvia harold – May 26, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Patrick A – Mar 06, 2020
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Reply
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Apr 05, 2019
Hello, thank you for leaving us feedback. We are...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
Reply
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
marie lauterbach in welches, OR – Oct 23, 2018
Hi Marie, we regret to hear that your experience...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Cynthia E. in Portland , Oregon – Mar 26, 2018
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About Me

Care Philosophy

I believe communication between physician and patient is very important for the delivery of excellent health care. I want patients to be actively involved...Read more

Biography

Dr. Lum graduated from the University of California at Davis. He completed his internship and residency at Oregon Health & Science University (OHSU)...Read more

Specialties*

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Board Certifications

American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology

University of California-San Francisco

Fellowship Hospital

Oregon Health & Science University|Oregon Health Science

Residency Hospital, 1991

Oregon Health Science

Residency Hospital, 1991

Oregon Health & Science University|Oregon Health Sci

Internship Hospital, 1989

Oregon Health Sci

Internship Hospital, 1989

  • English
  • German
  • Spanish

Common Questions and Answers

    Please call the office to learn more. (503) 963-2707

    What is the best way to schedule an appointment with Dr. Donald Lum, MD?

    View contact information to make an appointment.

    Can I use my insurance at Dr. Donald Lum, MD?

    Dr. Donald Lum, MD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    Does Dr. Donald Lum, MD accept new patients?

    New patients are generally accepted by Dr. Donald Lum, MD on Healthgrades. To arrange an appointment, call the number on Dr. Lum's profile.

    What is Dr. Donald Lum, MD's office address?

    Dr. Lum's office is located at 1111 NE 99th Ave Ste 301, Portland, OR 97220. You can find other locations and directions on Healthgrades.

    What languages does Dr. Donald Lum, MD speak?

    Dr. Donald Lum, MD is fluent in 3 languages: English, German, and Spanish.

    Locations

    The Oregon Clinic

    The Oregon Clinic Gastroenterology East at Gateway1111 NE 99th Ave Ste 301 Portland, OR 97220
    1

    The Oregon Clinic

    The Oregon Clinic Gastroenterology East - Happy Valley9300 SE 91st Ave Ste 300 Happy Valley, OR 97086
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    Providence Portland Medical Center

    4805 NE Glisan St
    Portland, OR 97213
    Recipient of 11
    hospital awards

    Gastrointestinal Surgery Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.