Dr. Dianne Thomas, MD
Psychiatry•Female•Age 60
Dianne Thomas MD LLC
165 State St Ste 2 Hackensack, NJ 07601Dr. Dianne Thomas, MD is a Psychiatry Specialist in Hackensack, NJ and has over 33 years of experience in the medical field. She graduated from University of The West Indies / Faculty of Medicine medical school in 1988. She is affiliated with Newark Beth Israel Medical Center. She has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Thomas to book an appointment.
Dr. Thomas' Reviews
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What went well
- Wait times (7)
- Appointment wasn't rushed (4)
- Trusted the provider's decisions (4)
What could be improved
- Didn't trust the provider's decisions (11)
- Appointment was rushed (9)
- Staff wasn't friendly (8)
Reply Flag
Because her office is quite far from mine and because of COVID, we arranged to have phone appts which I thought was very accommodating of her. My first impression was positive although I did feel she was short with me at times during that and following appts. I had a total of 3 appts with her and had a 4th booked for Sept. She called to confirm the day before & said she would call me at the appt time, which was our normal procedure. Everything appeared to be fine. The day and time of the appt, she did not call. I tried calling her several times to no avail; she did not pick up or return my phone calls. I had no response/explanation from her. I found this to be unprofessional and decided to just find a new doc. 3 months later I receive a $600 bill for this supposed appt that DID NOT occur. Not only is it completely unethical to “ghost” a patient, it is absolutely against the law to bill a patient for services not rendered. I am shocked & disgusted with her business & medical practices.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't trust the provider's decisions
Feb 06, 2021
Reply Flag
Avoid this doctor at all cost! She is unprofessional, rude, unorganized, doesn’t answer the phone, or show up to appointments! The first time I brought my son to her we waited for three hours for her! She never apologized or acknowledged mismanaging her appointments. She switched my son to a medication that made him erratic and violent and when I tried to reach her to tell her what was going on, I couldn’t get her and it took a while for her to get back to me. After I finally got in contact with her, I was told to follow up a later time to see what we would do. So I followed up with her a few months later and scheduled an appointment. She called to comfirm the appointment a week beforehand, and when my son and I arrived she wasn’t there! We waited in the hallway for an hour! I called her several times, knocked on the door, rang the bell to no avail! My son missed school for this appointment, and she didn’t have the decency to call to cancel! My advice, find someone else, she’s awful!
What went well
No results
What could be improved
No results
Dee – Oct 30, 2019
Reply Flag
Excellent, personal, professional, and always on time
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Derek R – Jul 20, 2019
Reply Flag
Very bad in returning calls. Acts like she’s about to fall asleep during therapy sessions. Gives very little feedback. Unorganized scheduling (will write one time on your appointment card, but another in her appointment book). However, she is a very nice person.
What went well
No results
What could be improved
No results
Mar 10, 2019
Reply Flag
DO NOT RECOMMEND - I've been trying to get my prescription refilled for a week now. First I couldn't even leave her a message because voicemail wasn't setup. Then I left her a vmail on Monday and had to call her back and leave a voicemail on Thursday because she still had not called back. She finally calls me back Thursday night saying she will fill my prescription the next day. It's now Sunday, I've left her a few text messages, no response and no refill yet. Absolutely HORRIBLE.
What went well
No results
What could be improved
No results
Jan 27, 2019
Reply Flag
If I could leave negative stars I would. In a nutshell, "Dr." Thomas saw my 8 year old son for about 8 months. During that time she never remembered his name, asked us on our third visit "who we were", wrote the wrong name down on his appointment cards... Her communication is ATROCIOUS. My son needed a refill of his prescription. She was away on vacation. I called her, left text messages on her personal cell phone and the pharmacy called her as well. She returned ZERO of these messages. HORRIBLE
What went well
No results
What could be improved
No results
Oct 26, 2018
Reply Flag
She's really caring and understanding. Really takes the time to listen and makes sure the drugs side effects are something you'll be okay with. I know she had to go on a medical leave and that might be inconvenient for people but that's out of her control. Definitely recommend her.
What went well
No results
What could be improved
No results
NJ – Aug 23, 2017
Reply Flag
I saw Dr. Thomas once and when I arrived at her office for a follow-up, I was met with a sign that read she won't be seeing patients for 3 mos. due to a medical emergency. I am sorry about whatever may have occurred, but there was no voicemail advising patients re: her extended absence, or recommendations for what to do if meds needed reauthorization. For some patients, such poor standard of care can have dire consequences. My health is too important and must switch drs.
What went well
No results
What could be improved
No results
Apr 30, 2017
Reply Flag
Dr. Thomas is very kind and has helped with my daughter's depression. We saw a few Dr.'s before having the good fortune to meet Dr. Thomas. I recommend her highly.
What went well
No results
What could be improved
No results
Kathy in Denver, CO – Feb 26, 2016