Dr. Diane Counce, MD

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Neurology | Female

Neurology and Neurodiagnostics AL 1000 Southlake Park Ste 200 Hoover, AL 35244 Get Directions
Dr. Diane Counce, MD

Dr. Diane Counce, MD is a neurology doctor who practices in Hoover, AL. She is 48 years old and has been practicing for 21 years. Dr. Counce is affiliated with St. Vincent's Birmingham.

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Dr. Counce's Experience

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57
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Background Check

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Education

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Visiting Dr. Counce

Dr. Counce accepts 15 insurance carriers

Dr. Counce is now accepting new patients

Affiliated Hospitals

Hospital Quality
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Dr. Counce's Reviews

Likelihood of recommending Dr. Counce to family and friends
3.1
based on 42 total reviews (11 with comments)
Dr. Counce's Performance
  • Trustworthiness
    VERY GOOD
  • Explains condition(s) well
    VERY GOOD
  • Answers Questions
    VERY GOOD
  • Time well spent
    GOOD
Office & Staff Performance
  • Scheduling
    GOOD
  • Office environment
    VERY GOOD
  • Staff friendliness
    VERY GOOD
  • Average wait time
    31 to 45 minutes
Patient Comments (11)
in Columbiana, Al |
I've been seeing her for years. Care as gotten worse since she has built up her buisness, I've waited 2 hours in the waiting room and then 4 hours in the patient room. On 2 different occasions they forgot I was there. The woman that Checks you out is so rude. She can't keep a Nurse Practioner, a new one every time I go back. The last one I saw didn't even go over my health problems. She refilled my prescriptions and left. I haven't seen Counce in 2 years. Just Practioner
Chelsea, AL |
Nasty staff attitude, rude, if you complain about the wait time she refuses to see you even if you have already been waiting for two hours. This happened to my mom yesterday. She is all about getting those bucks coming through the door, does not care about the experience.
Chelsea, AL |
Dr Diane R. Counce, MD is one of the worst doctors my mother has seen in the past thirty years. Her office is very poorly run. When you arrive for that your appointment at the designated time, you will wait for hours so that she and her staff can tend first to "new patients". The "office policy" is to "squeeze" existing patients around the new patients; hence the more than two hour wait even though you have an appointment that you scheduled more than a month earlier. New patients - BEWARE!
in Birmingham, AL |
I visited Counce's office 3 separate times all taking 2.5 hours to see her. I had been told while waitibg in lobby they had a 2.5 hour wait, and the front offce was rude and unhelpful. I found this to be true. It took her office 6 workibg days once they had referral from Coune to get to referring doctor. I then received a VOICE MAIL from Margaret in their office that they could not meet my needs. I never heard first wird from Counce. And leaving a voice mail??!! l
in Birmingham |
If you have all day to spend in a waiting room this is your place. She's a good doctor but you always spend hours waiting even if you are the only person in the waiting room.
in Birmingham, AL |
I like Dr. Counce, the nurse practioner, and the lady who first calls you back to a room. However, if you are getting an injection or having any lab work DO NOT I REPEAT DO NOT get up to walk back with your child the lab police will throw their hand up and Stop you on demand and make you feel like you've committed a crime just by standing up. Very rude and unfriendly! Receptionist is also rude and unfriendly. Maybe Dr. Counce will address these initial impressions and improve her practice.
in Helena, AL |
Nice personality, good bed side manners and an extremely intelligent doctor. I have been to Mayo clinic and all I learned was I have the BEST here Diane Counce.
in Hoover, AL |
I was referred to this office. When I called to schedule, the receptionist didn't understand what new patient meant and got nasty with me even though I had repeated several times that I had never been there and needed a New Patient appointment. I hung up without an appointment. A few months later I received a bill for. $50.00 cancellation fee! Obviously I'm not paying that
|
She is not consistent with patient care, wait time is awful. She does not take patient in order of appointments, more so on need.
2.5 hour wait is totally unnecessary. Nothing else matter to me when I have waited 2.5 hours to see a dr.
in Pelham, AL |
She is an excellent doctor!
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Dr. Counce's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Neurology
  •  Board certified in Neurology
  •  Malpractice claims in Alabama not available
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Counce has no media or publications listed.

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Alabama.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Board Certifications

Why It Matters: Dr. Counce's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Neurology

Conditions Treated

  • All Headaches (incl. Migraine)
  • Alzheimer's Disease
  • Anterior Horn Disease
  • Ataxia
  • Autoimmune Diseases
  • Brain Disorders
  • Brain and Nervous System Cancer (incl. Gliomas, Astrocytoma, Schwannoma, Medulloblastoma, Chordoma)
  • Carpal Tunnel Syndrome
  • Cerebral Artery Thrombosis
  • Cerebrovascular Disease
  • Chorea (Excluding Huntington's Chorea)
  • Chronic Pain
  • Concussion
  • Confusion
  • Dementia
  • Diabetic Polyneuropathy
  • Difficulty With Walking
  • Diplopia
  • Dystonia
  • Epilepsy
  • Essential Tremor
  • Gait Abnormality
  • Headache
  • Herniated Disc
  • Idiopathic Intracranial Hypertension
  • Inflammatory and Toxic Neuropathy
  • Insomnia
  • Intervertebral Disc Disease
  • Low Back Pain
  • Migraine
  • Multiple Sclerosis (MS)
  • Muscular Dystrophy (MD)
  • Myasthenia Gravis
  • Myoclonus
  • Narcolepsy and Cataplexy
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Parkinson's Disease
  • Parkinsonism
  • Peripheral Nerve Disorders
  • Polyneuropathy
  • Post-Concussion Syndrome
  • Progressive Supranuclear Palsy (PSP)
  • Radiculopathy (Not Due to Disc Displacement)
  • Restless Leg Syndrome
  • Seizure Disorders
  • Sleep Apnea
  • Sleep Disorders
  • Spinal Stenosis
  • Spine Disorders
  • Stroke
  • Subdural Hemorrhage
  • Syncope
  • Thrombosis
  • Transient Ischemic Attack (TIA)
  • Trigeminal Neuralgia
  • Vascular Disease
  • Vertigo

Education

  • Medical School
    University Of Mississippi

    Graduated in 1996

  • Internship Hospital
    University Al

    Completed in 1997

  • Residency Hospital
    University Of Alabama Hospital

    Completed in 2000

  • Fellowship Hospital
    University Of Alabama Hospital

    Completed in 2001

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Counce does not have any memberships or affiliations listed. If you are Dr. Counce and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Neurology
  • Headache Management
  • Headache Medicine

Procedures Performed

  • Botox® for Chronic Migraine
  • Botox® for Upper Limb Spasticity
  • EEG (Electroencephalogram)
  • EMG (Electromyography)
  • Electrodiagnostic Procedure
  • Lumbar Puncture
  • MRI (Magnetic Resonance Imaging)
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Nerve Blocks
  • Neurological Testing
  • Non-Cosmetic Botox® Injection
  • Non-Cosmetic Chemodenervation
  • Trigger Point Injection