Dr. Diana M. Westgate, MD

Dr. Diana M. Westgate, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/X/G/L/XGLFN_w120h160_v2283.jpg Patient Surveys for Dr. Diana M. Westgate, MD, Grand Rapids, MI, Dermatology

Specializes in Dermatology • Age 39

Brought to you by
Forefront Dermatology - Grand Rapids
4362 Cascade Rd SE Ste 206
Grand Rapids, MI 49546
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Patient Satisfaction

Patients' feedback on their experience with Dr. Westgate

Dr. Diana M. Westgate, MD
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Likelihood to Recommend

3.1
  • 18 responses
  • 3 reviews
1 5 18

3.1 out of 5

More Details

5 out of 5
- in Grand Rapids, MI |

Dr. Westgate is a wonderful doctor that has helped me with several different skin issues. She takes the time to explain everything really well and is very thorough in her examinations.

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1 out of 5
- in Grand Rapids, MI |

Absolutely the rudest front office service I have ever experienced. This is not Dr. Westgate"s office you are calling but a call center in Wisconsin. They will route messages to the doctor that are never answered. Appointments are cancelled without explanation. The operator will tell you nothing is available, the next operator will find plenty of open times. They will not let you ever reach the actual office. Awful experience. Would not recommend Forefront to ANYONE!

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3 out of 5
- in Allendale, MI |

I think that Dr. Westgate does a good job personally, but I have had several problems with her office staff. These are cases where I am told that they will call in a prescription but they don't, or where they pharmacy has contacted them for a prescription refill but they say that they haven't received the prescription. Then, after several days of waiting without medications, their office doesn't seem to have any sense of urgency about getting the prescription called in and fixing the problem.

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