Dr. Dennis Liu, MD
Rheumatology•Male
Accepting new patients
Mercy Medical Group
3000 Q St Fl 6 Sacramento, CA 95816Dr. Dennis Liu, MD is a Rheumatology Specialist in Sacramento, CA and has over 22 years of experience in the medical field. Dr. Liu has more experience with Arthritis and Arthropathy than other specialists in his area. He graduated from Rush Medical College Of Rush University medical school in 1999. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Liu to book an appointment.
Dr. Liu's Reviews
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What went well
- Wait times (13)
- Office environment (11)
- Staff friendliness (11)
What could be improved
- Appointment was rushed (5)
- Didn't trust the provider's decisions (5)
- Didn't listen or answer questions (4)
Reply Flag
I have to say I am completely unimpressed. I have decided to return to my doctor in the bay area and leave this doctor's "care". Compassion is not in this group's wheelhouse. They are completely unhelpful. I hope they never get a chronic illness and have to deal with their own level of "caregiving". Absolutely not collaborative. Patient blaming. I have a diagnosed chronic condition that requires medication to help me eat and talk. They acted like this medication was a hard narcotic. Completely ridiculous. Do not go here if you have Sjogren's Syndrome.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 10, 2020
Reply Flag
Dr. Liu is nice enough in person, the trouble is getting in touch with him and communicating with him and his office. Prescription refills are almost impossible. Scheduling appointments is a challenge. I have never had such a hard time with a doctor's office. When this doctor goes on vacation, no one seems to cover for him. Very disappointed in my experience and I am being nice here.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Patient – Jan 10, 2020
Reply Flag
Dr. Lui is a super intelligent, dedicated doctor who helps his patients make informed decisions about treatment of auto-immune disease. He weighs the pros & cons; I trust his judgement greatly. He spends enough time to answer questions & concerns. The Rheumatology Dept. is always busy however, they will accommodate you for emergent matters. This is much appreciated.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Emma in Sacramento , CA – May 21, 2019
Reply Flag
I love Dr. Liu. I've been seeing him for 4 years. I tried about 2 years ago to shop around a little and get another opinion, and the other doctors I saw came up with the same treatment options, but with much less bedside manner. He always asks if I have any questions, and how things are feeling. He stays and answers all my questions. And if I have none, and things are status-quo, he makes it quick so I can leave! I know some of his other patients and they love him too.
What went well
No results
What could be improved
No results
Jenn C in Sacramento, CA – Aug 09, 2016
Reply Flag
I have been a patient for a year and a half to treat my RA. He likes to use email between visits for contact, but his responses are delayed, or not not medically sound. When you are in pain and not getting a response, it is excruciating. At my last appointment he switched my medication. Two weeks later, my insurance company has still not received his authorization and he is now on vacation. Between his delayed responses and staff screw-ups, I have been left in pain for a month now.
What went well
No results
What could be improved
No results
Nicole K in Davis, CA – Mar 23, 2016
Reply Flag
I came in for a trigger thumb and evaluation for RA. He told me I have RA, ordered X Rays, lab tests, a nasty drug and told me not to call for results as his staff can't explain the results and 'honestly, I'm too busy to spend time on the phone. I prefer to give results face to face.' I was sent away for 3 months. Very poor bedside. I won't return.
What went well
No results
What could be improved
No results
Sacramento, CA – Mar 15, 2016
Reply Flag
FIRST, HE'S ALWAYS BEHIND THE SCHEDULED APPT TIME. ALL HE DOES IS ASK A FEW QUESTIONS, FEELS MY HANDS AND KNEES AND TELLS ME THERE'S SWELLING, NO KIDDING WITH RA, AND OUT THE DOOR I GO ONLY TO RECEIVE A $400 BILL FOR A SIMPLE 10-15 MINUTE EXAM. GIVE ME A BREAK. IT'S ALL ABOUT MAKING MONEY FIRST AND A PATIENT'S HEALTH SECOND. HEALTH CARE IN AMERICA IS DEFINITLY GOING DOWNHILL.
What went well
No results
What could be improved
No results
Sacramento, CA – Dec 31, 2015