Dr. Deana Al-Khateeb, MD
Ridgeview Internal Medicine
2000 Opitz Blvd Woodbridge, VA 22191Accepting new patients
Dr. Al-Khateeb's Reviews
Likelihood to recommend Dr. Al-Khateeb
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What went well
- Explained conditions well (38)
- Listened & answered questions (38)
- Trusted the provider's decisions (38)
What could be improved
- Office environment (9)
- Appointment was rushed (8)
- Difficult to schedule appointment (8)
Reply Flag
Was with Dr. Al-Khateeb for years, no problem at all until I came into the office for a review of my blood work 10/2020. I realized I didn't have my check card on me, actually nothing left everything at home from that morning. Got to my Dr.'s appt., everything was fine, the MA as for payment, I told her I didn't have it on me, left everything at home that morning, she went and asked someone if I could be billed not sure what she asked the office manager. MA came back stated unfortunately I was unable to see the Dr. due to not having the 25.00 co pay. She said sorry they couldn't help me today, with no co-pay. So I got up and headed for the front door and asked the MA if I could talk to Dr. Al-Khateeb, she stated that she would have to talk to her 1st, I said ok. I called and spoke to Jesse, regarding leaving my money at home, Jesse said if she let me pay later she would have to let every other patient do it. Dr. Al-Khateeb didn't call to see what happened. MA lied on me
What went well
No results
What could be improved
- Staff wasn't friendly
kem – Feb 04, 2021
Reply Flag
This is a doctor who actually listens and works with you until your problems are solved
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 07, 2020
Reply Flag
I have been going to this practice for over 8 years and will continue due to the office manager Jessica, Dr. A & the phlebotomist - Tracy I believe her name is? They have all been there for YEARS. I was miserable sick with flu symptoms which caused some back and forth to finally get my care figured out. Needless to say it’s been a couple days and I’m starting to feel better. Communication is key, If you feel misunderstood sometimes you truly just need to speak with someone else. Thank you RVIM for always returning my calls - even in times of frustration.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Laurel – Jan 12, 2020
Reply Flag
I love this doctor! She listens to, remembers and cares for her patients.
I highly recommend her to be your PCP.
What went well
No results
What could be improved
No results
Oct 25, 2019
Dr. Al-Khateeb's Reply – Flag
Thank you for your positive sentiments!
Reply Flag
Dr Al Khateeb is a very patient and kind doctor that takes the time to listen to you and makes you feel like you are very important kind a like you’re the only patient that matters !
What went well
No results
What could be improved
No results
Helen in Woodbridge Virginia – Feb 06, 2018
Reply Flag
I absolutely love this Dr. I highly recommend her. She is kind and thorough. She will send you to the correct specialist if that is what is needed. I have not had any problems with any of her staff, they are absolutely professional and get the job done.
What went well
No results
What could be improved
No results
Lynn in Woodbridge, VA – Nov 14, 2017
Reply Flag
My Husband and Ibhave been patients of this Dr for years. She is excellent in every way! Dr Al-Khateeb is someone I personally refer others to on a regular basis because of her impeccable diagnostic skills and preventive nature of addressing issues before they become chronic health concerns. She is more importantly a kind, caring professional who's professional demeanor excels any Dr. I've ever seen! Highly recommend her!
What went well
No results
What could be improved
No results
Jan F in Woodbridge, VA – Mar 04, 2017
Reply Flag
I wish I could give Dr. Al-Khateeb 5 stars because she's a great doctor. She stays on top of the latest medical developments; and her bedside manner is the perfect combination of solicitude and tell-it-like-it-is caring. She loses points for her staff's inefficiency and bad attitudes, and for the extremely long wait times (I've waited over an hour after arriving on time for my appointment).
What went well
No results
What could be improved
No results
Pat in Woodbridge, VA – Oct 05, 2016
Reply Flag
At first she was wonderful, but seems to be adrift now. TOO MANY PATIENTS. The wait is terrible, and the doctor has no time to spend with you. It's a shame, because I really liked her. I guess they're just trying to make as much money as they can at the expense of customer service
What went well
No results
What could be improved
No results
Alexandria, VA – Aug 11, 2016
Reply Flag
I am highly disappointed by Dr. Al-Khateeb and her staff. My initial visit was ok. I received a prescription from the Doc and went to have it filled, I was told that my insurance does not cover this type of medication and I would have to change to a different one. Ok so I am thinking this is not a problem just call the doctor office and have it changed. Long story short, three weeks later and about 10 phone calls the doctor says my needs are not important and she will get when she get to it. WOW
What went well
No results
What could be improved
No results
DeMon Whitaker in Woodbridge, VA – Apr 19, 2016
Reply Flag
1) I strongly recommend Dr. Al-Khateeb because she is an excellent doctor. I have had none better in over 70 years. She was my doctor for 6-7 years after I retired and I hate that I had to leave her when I moved to another state.
2) Her staff is THE WORST I've dealt with! They simply do not do their job. Dealing with her staff was a huge frustration! If you can handle that and don't mind continually bugging her staff, then I highly recommend her as a brilliant, caring doctor.
What went well
No results
What could be improved
No results
Janet in Pensacola, FL – Apr 07, 2016
Reply Flag
The best doctor I have ever had in my 59 years. She is caring and listens, taking time to understand my questions and address any concerns I may have. The fact that she is clearly up-to-date on changes and best practices in her field instills confidence. I have recommended her to co-workers and they have come back thanking me profusely. The BEST in the health and healing field.
What went well
No results
What could be improved
No results
Karen S in Woodbridge, VA – Apr 05, 2016