Dr. Dawn Francis, MD

Dr. Dawn Francis, MD

GastroenterologyFemaleAge 49

Accepting new patients
Telehealth services available

Make an Appointment

(904) 516-8274

Dr. Dawn Francis, MD is a Gastroenterology Specialist in Jacksonville, FL. She is affiliated with Mayo Clinic Hospital - Jacksonville. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Francis to book an appointment.

Brought to you by and on staff at



Mayo Clinic - Florida

Jacksonville - Transplant4500 San Pablo Rd S Jacksonville, FL 32224

Hospital Highlight

Dr. Francis is affiliated with Mayo Clinic Hospital - Jacksonville Jacksonville, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Gastrointestinal Care Excellence Award™ See hospitals

More Gastroenterology Specialists at Mayo

Dr. Francis' Reviews

Likelihood to recommend Dr. Francis


Based on 10 ratings

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Dr. Francis?
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What went well
  • Appointment scheduling (9)
  • Appointment wasn't rushed (9)
  • Explained conditions well (9)
What could be improved
  • Long wait times (1)
RecentHighestLowestMost Helpful
Reply Flag
Dr Francis is on top of her game for sure! I only wish the doctors I went to before finding her had been!
What went well
No results
What could be improved
No results
3 people found this helpful
Mar 27, 2019
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Reply Flag
Absolutely loved Dr. Francis. She listens! I have had esophageal issues for about 10 years and never had such a thorough history done. She looked at my issues independent of what other physician's opinions were. She has a wonderful disposition and makes you a part of your treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Carolyn S in Saint Augustine, FL – Jul 13, 2018
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Reply Flag
Dr. Francis is an incredible doctor who goes above and beyond any expectations. When things are complicated, she does not give up, which means a lot as a patient when you’re dealing with something negatively impacting your overall health. She is the best!
What went well
No results
What could be improved
No results
4 people found this helpful
Jan 14, 2018
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Dr Francis is the best of the best,,,it's a 10hr round trip to Jacksonville and worth every minute to see her,she saved my life,a very smart compassionate doctor...
What went well
No results
What could be improved
No results
2 people found this helpful
Jerry DePaolis in Cape Coral, FL – Jul 20, 2017
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Experience and Background Checks


Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Francis' experience treating your condition or procedure

Dr. Francis' Top Procedures and Conditions

Treatment Frequency
Esophageal Achalasia and Cardiospasm

Treatment Frequency

Dr. Francis treats Esophageal Achalasia and Cardiospasm more than 92% of her peers

Dr. Francis treats this condition more than 92% of her peers


Treatment Frequency

Dr. Francis treats Achalasia more than 92% of her peers

Dr. Francis treats this condition more than 92% of her peers


Treatment Frequency

Dr. Francis treats Dysphagia more than 90% of her peers

Dr. Francis treats this condition more than 90% of her peers

Dr. Francis' conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abscess
  • Achalasia
  • All Types of Food Poisoning
  • Anal or Rectal Pain
  • Anal Prolapse
  • Anemia
  • Autoimmune Diseases
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Benign Tumor
  • Bile Duct Procedure
  • Biliary Atresia
  • Biliary Drainage
  • Blood Disorders
  • Boerhaave's Syndrome
  • Cancer
  • Capsule Endoscopy
  • Celiac Disease
  • Cholecystitis and Gallstones
  • Cholelithiasis
  • Cirrhosis
  • Colon Cancer Screening
  • Colonoscopy
  • Colonoscopy With Polypectomy
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Colorectal Cancer
  • Colorectal Cancer Screening
  • Constipation
  • Copper Metabolism Disorders
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Polypectomy
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Endoscopy
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • Eosinophilic Esophagitis
  • ERCP (Endoscopic Retrograde Cholangiopancreatography)
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Cancer
  • Esophageal Diseases
  • Esophageal Diverticulum
  • Esophageal Motility Disorders
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Familial Adenomatous Polyposis
  • Flexible Sigmoidoscopy
  • Food Allergy
  • Food Poisoning
  • Gallbladder Scan
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroenterology Procedures
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Diseases
  • Gastrointestinal Malabsorption
  • Gastrojejunal Ulcer
  • Gastroparesis
  • Giardiasis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoids
  • Hepatitis A Screening
  • Hepatitis B - Immune Response
  • Hepatitis B Virus Screening
  • Hepatitis C
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Hiatal Hernia
  • Ileus
  • Impedance Testing
  • Indigestion
  • Inflammatory Bowel Disease
  • Instrumental Diagnostic Evaluation for Dysphagia
  • Intestinal Ischemia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Ischemic Colitis
  • Liver Biopsy
  • Liver Damage from Alcohol
  • Liver Fluke
  • Liver Function Test
  • Malnutrition
  • Manometry
  • Meckel's Diverticulum
  • Mesenteric Panniculitis
  • Nausea
  • Neoplasm of Gastrointestinal Tract
  • Non-Alcoholic Fatty Liver Disease
  • Non-Neonatal Jaundice
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatitis
  • Peptic Ulcer
  • Percutaneous Edoscopic Gastrostomy (PEG)
  • pH Probe
  • Pouchitis
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Screening Colonoscopy
  • Stomach and Small Intestine Cancer
  • Stomach Cancer
  • Stomach Diseases
  • Stomal Ulcer
  • Ulcer
  • Ulcerative Colitis
  • Ultrasound, Endoanal
  • Ultrasound, Esophageal
  • Unexplained Weight Loss
  • VAP Lipid Testing
  • Viral Enteritis
  • Viral Hepatitis
  • Vomiting Disorders
  • Wireless pH Testing

Insurance Check

Search for your insurance provider

Dr. Francis accepts most major insurance plans.

Dr. Francis has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(904) 516-8274Find providers who accept this insurance

About Me


Dr. Francis is involved with clinical research on the topics of eosinophilic esophagitis, esophageal motility disorders and treatment of Barrett's esophagus....Read more


  • Gastroenterology

Board Certifications


Mayo Grad School Med/mayo Fndn
Residency Hospital


  • Healthgrades Honor Roll
  • Mayo Brothers' Distinguished Fellow Award. Mayo Clinic foundation-wide award given to one second-year Internal Medicine Resident who best demonstrates the attributes promoted by the Mayo brothers, 2001
  • Department of Medicine Innovation Award, 2017
  • Accelerate! Leadership Program, 2018
  • Crystal Award for Research in Quality for Endoscopic Procedures, 2011
  • Department of Medcine Innovation Award, 2017

Memberships & Affiliations

  • American College of Gastroenterology, Fellow
  • American Gastroenterological Association, Member
  • American Gastroenterological Association, Fellow
  • American Society for Gastrointestinal Endoscopy, Member
  • Clinical Practice Committee Florida Mayo Clinic Florida Committees, Vice Chair
  • National Association for Healthcare Quality, Member
  • Outpatient Practice Subcommittee Mayo Clinic Florida Committees, Chair
  • Practice Committee American Gastroenterological Association, Member

Frequently Asked Questions

How can I make an appointment with Dr. Dawn Francis, MD?

Click here to schedule an appointment online. New patients can also call (904) 516-8274.

Does Dr. Dawn Francis, MD offer telehealth services?

Dr. Francis has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Dawn Francis, MD accepting new patients?

Dr. Dawn Francis, MD generally accepts new patients on Healthgrades. You can see Dr. Francis' profile to make an appointment.

Does Dr. Dawn Francis, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Francis accepts your insurance.

What are Dr. Dawn Francis, MD's top areas of care?

Dr. Francis frequently treats Esophageal Achalasia and Cardiospasm, Achalasia, and Dysphagia. See all procedures and conditions Dr. Francis treats.

Where is Dr. Dawn Francis, MD's office located?

Dr. Francis' office is located at 4500 San Pablo Rd S, Jacksonville, FL 32224. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Francis is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Mayo Clinic Hospital - Jacksonville

Jacksonville, FL

89% Patient Experience Rating, 20% higher than the national average

27 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)