Dr. David Walner, MD
Suburban Ear Nose and Throat Specialists Limited
8780 W Golf Rd Ste 200 Niles, IL 60714Accepting new patients
Dr. Walner's Reviews
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What went well
- Explained conditions well (35)
- Staff friendliness (34)
- Listened & answered questions (33)
What could be improved
- Didn't explain conditions well (9)
- Didn't trust the provider's decisions (9)
- Appointment was rushed (8)
Reply Flag
Dr. Walner was patient in hearing us out . We were happy with his diagnosis . He was helpful in extending his services.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 16, 2020
Reply Flag
Nice bedside manner. Patient with my daughters questions. All around good experience!
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Aug 16, 2020
Reply Flag
Incredible! Very fun and playful with my baby and answered all my questions!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Karen Nielsen – Aug 15, 2020
Reply Flag
There may not be a warm disposition, hugs and cuddles! Lol! We are now in a pandemic so people are not looking for that anymore anyway! I love Dr. Walner. He was matter of fact and to the point! After he performed my son’s adenoidectomy, his support staff was amazing, (they are very personable and make kids feel comfortable). To my surprise, he called us between 9-9:30p that night to follow up on my son! I was highly impressed! In all my years I have Never had a doctor follow up after hours! Thank you Dr. Walner! Procedure went exactly as he explained and we are so happy with the outcome!
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jay – Aug 14, 2020
Reply Flag
Both of my kids have gone to Dr. Walner for years. He is very patient and thorough and has taken issues seriously that I just knew were causing problems, but that other doctors had previously dismissed outright. He can tell what's going on immediately and is very thorough in explaining conditions, options, his recommendations, and what to expect. He is great at setting kids at ease before an exam or surgery. And, one thing I really appreciate is that he is very responsive to phone calls when we have had ear infections crop up on vacation.
Dealing with the office staff isn't always my favorite experience. It's not always clear who you are talking to or even which office you are talking to, and some staff members are super great and helpful, while others are terse and unhelpful, so that part can be frustrating. But I do think it's gotten a little better in the past few years. And i wouldn't change doctors due to office staff. We are really happy and comfortable with Dr. Walner.
What went well
- Listened & answered questions
What could be improved
No results
G.M. – Jul 29, 2020
Reply Flag
Dr. Walner quickly found my daughter’s problem. He was quick and knowledgeable and my daughter feels so much better after seeing him! I highly recommended!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Michelle Foszcz – Jul 22, 2020
Reply Flag
Dr. Walner was amazing from the start. Very calm and caring with my scared son. We ended up needing surgery and I can’t imagine having a better doctor or staff. Thank you!
What went well
No results
What could be improved
No results
Oliver P. – Jul 08, 2020
Reply Flag
Dr. Walner is phenomenal! He performed our son's ear tube surgery and we have seen wonders sense. He takes the time to really educate parents on all aspects of pre and post op clinical information. Highly recommend!
What went well
No results
What could be improved
No results
Ashley T. – Jun 13, 2020
Reply Flag
He is straight and to the point, he doesn’t explain in layman terms and talks very fast, but he knows what he is doing and a VERY good doctor. He doesn’t rush into invasive tests or procedures, he will work to get to root of issue and treat before going to bigger and better. Also, he mindful of costs and ways to help patient control out of pocket expenses. Which is nice. I will take needs improvement on bedside, for competency and solid sound medicine any day.
What went well
No results
What could be improved
No results
R. L. – May 23, 2020
Reply Flag
Personally I did not like him for my son & I am glad he’s not his doctor. When he went to go look in my sons ears, he moved his head roughly to the side. My son hasn’t seen him before so he was crying because he was a new doctor/face to him so I thought he’d be more sincere but he wasn’t. I would not recommend him. We like Dr Casper but because of the situation we had to see Dr Walner. Hoping when I have to take my son back again in August we won’t have to see him.
What went well
No results
What could be improved
No results
May 05, 2020
Reply Flag
Dr. Walner is always very kind and gentle when taking care of my daughter. At the same time, he is swift with his care, and gets right to the point. He explains things well and advises us as he would a family member. We are 100% happy with and 100% confident in Dr. Walner!
What went well
No results
What could be improved
No results
Kali J. – Apr 29, 2020
Reply Flag
He took his time with us and answered all our questions. Made us feel safe and that health precautions were being followed.
What went well
No results
What could be improved
No results
Apr 29, 2020
Reply Flag
Poor bedside manner. Rather than asking me to provide consent to obtain my medical records from PCP, he told me to call my PCP to gather my medical info and then call his office with my lab and previous test results. I got the impression that he had no interest in looking into my medical records nor treating me.
What went well
No results
What could be improved
No results
Apr 29, 2020
Reply Flag
Very soft-spoken, gentle and nice with my child.
What went well
No results
What could be improved
No results
Deb – Mar 14, 2020
Reply Flag
I took my son to r/o the need for a tonsillectomy. Dr. Walner was great with him.
What went well
No results
What could be improved
No results
Mar 04, 2020
Reply Flag
My son love dr Walner. Even though he scopes him he now sits for him because he knows he is in good hands
What went well
No results
What could be improved
No results
Santino – Mar 04, 2020
Reply Flag
Dr. Walner has seen both of our boys over the last three years and is exceptional. He is proactive in his approach to remedy ENT deficiencies but also ensures all steps are taken to create a comprehensive treatment plan. Our oldest had his adenoids shaved and tubes put in at 10 months old and his tonsils removed at 2.5 years old due to hearing and breathing issues. Both times, Dr. Walner performed the operations flawlessly. Our son was back to himself the following day! Our 20 month old goes in this month for tonsils, adenoids and tubes and we again have full confidence in Dr. Walner's abilities. It was Dr. Walner who recommended a sleep study which revealed 96 partial/full breathing obstructions overnight, prompted the tonsil removal at such a young age. Thank you, Dr. Walner and ENT Illinois!
What went well
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
The Starck Family – Feb 13, 2020
Reply Flag
Dr. Walner made a positive impact on my child's quality of life. He is polite and friendly without being condescending. He is honest and will not try to schedule unnecessary appointments. I trust Dr. Walner with my child's ENT healthcare and can't think of any higher praise.
What went well
No results
What could be improved
No results
Feb 13, 2020
Reply Flag
Dr. Walner was quick, to the point. Comes across as very competent. Doesn’t have a very pleasant bedside manner and isn’t a warm, welcoming type, but we were seen quickly and he was efficient. Not a warm, fuzzy doc if that’s what you’re looking for with your kid. But if that doesn’t matter to you and you prefer a more clinical demeanor, he’d be great!
What went well
No results
What could be improved
No results
Jan 24, 2020
Reply Flag
Wait time was over 45 minutes to see the physician. Literally some of the rudest front desk/nursing/medical assistance staff I’ve ever encountered.
What went well
No results
What could be improved
No results
Jan 24, 2020