Dr. David Sussman, DO
Urology • Male • Age 63
Accepting new patients
Telehealth services available
2401 E Evesham Rd Ste F
Dr. David Sussman, DO is a Urology Specialist in Voorhees, NJ. Dr. Sussman has more experience with Urologic Care, Urologic Surgery, and Calculi (stones) than other specialists in his area. He is affiliated with medical facilities such as Jefferson Stratford Hospital and Jefferson Cherry Hill Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Sussman to book an appointment.
Accepting new patients
Dr. David Sussman, DO
Urology
New Jersey Urology, LLCVoorhees, NJ 08043
2401 E Evesham Rd Ste F
Dr. Sussman's Reviews
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Dr. Sussman and his staff need to do better.
I'm extremely frustrated with Dr. Sussman and his office. Front desk staff are rude and not helpful. They make you wait for hours and never tell you they are hours behind. In early October 10/4 we picked up 3 medicines.
Ativan. Cipro, Bactrim
Not all the directions in the bottles were clear so I called the office in Sewell.
(1) Person said they could not help me but would give the message to a manager and have them call me.
No call was ever returned.
(2) I called again a couple days later. Explained the meds again. Someone says let me find out why Dr. Sussman called in Bactrim and I'll get back to you.
No one ever returned my call .
I physically took the medicines with me and put them on the table for Dr. Sussman to look at. He never check the file and told me to give my husband the wrong medicine. I didn't learn that my husband took the wrong medicine until after the procedure. I went to the office and I was turned away.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Staff wasn't friendly
- Didn't listen or answer questions
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Maria Blando – Oct 24, 2020
Thank you for bringing this to our attention. We...Read More
Reply Flag
Love dr. Sussman, however staff is totally ignorant. You call and never can get anyone on the phone. They call back 4 hours later. Sheilas response we only have 20 people in our all center. Yet know one answers. They change your day to what’s convenient for them. The girls at the front desk get up and walk away when you are right in the middle of asking them something. If I wanted to see Dr Sussman today I was told I will have to wait until he has some free time and other patience with appointments were first. He was already behind an hour. .i am gonna seek an office Where you can speak to someone. Walked out and will not return.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
What could be improved
- Staff wasn't friendly
- Long wait times
Was this helpful?1
1Ginnie – Aug 27, 2020
Reply Flag
Personally Dr. Sussman is a nice man. His staff however, not so nice. My father is a patient and we have been calling the office for three days regarding a serious issue, were on hold for 45 minutes at a time only to get the voicemail system, we left detailed messages stressing the importance of a call back. And nothing.
What went well
No results
What could be improved
- Staff wasn't friendly
Was this helpful?2
2Aug 26, 2020
Reply Flag
I have been a patient of Dr. Sussman for almost 10 years, and my wife has been his patient for over 25 years. Dr. Sussman is what other doctors strive to become. Professional, courteous, listens to your questions and ailments, then fully explains treatment options and reasons WHY some treatments or drugs are not the best idea in your instance. I just wish that all of my doctors had the qualities that Dr. Sussman has.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?2
2Roy Dettloff – Oct 22, 2019
Reply Flag
Always professional. Puts you at ease. Honest, calm demeanor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Fred Mossbrucker – Aug 05, 2019
Reply Flag
Despite multiple attempts to get test results,Dr. Sussman has not been responsive.
Assistants have relayed the messages and the urgency thereof, but still no response.
Patient's representative has followed all procedures and followed up as agreed prior to tests being scheduled and performed.
What went well
No results
What could be improved
No results
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113Danaher,Eileen M./Martin POA in Lady Lake, Florida – Jul 28, 2016