Dr. David Mathis, MD
Nevada ENT and Hearing Associates
9770 S MCCARRAN BLVD Reno, NV 89523Accepting new patients
Telehealth services available
Dr. Mathis' Reviews
Likelihood to recommend Dr. Mathis
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What went well
- Explained conditions well (64)
- Trusted the provider's decisions (64)
- Appointment wasn't rushed (62)
What could be improved
- Didn't explain conditions well (4)
- Didn't trust the provider's decisions (4)
- Appointment was rushed (3)
Reply Flag
Dr Mathis is truly a hero to me! Kind, compassionate and very knowledgeable. He uses great insight, experience and all his instincts to diagnose and recommend treatment. He really listens to his patients!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Laura Smith – Feb 26, 2021
Reply Flag
Dr. Mathis was very thorough in his examination and straight forward explaining next steps of my treatment.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Randy House – Feb 26, 2021
Reply Flag
I appreciated all of Dr. Mathis’ care during my visit. I was well taken care of by Dr. Mathis and his staff. Thank you so much.
Patti
What went well
No results
What could be improved
No results
Jan 23, 2021
Reply Flag
Dr. Mathis was very professional and compassionate. The staff were efficient and friendly. The office was clean and I felt safe with the protocols they have in place. I would recommend Dr. Mathis for any ENT needs.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 22, 2021
Reply Flag
Routine appointment for me, I have a chronic sinus problem that needs continuous help. Dr. Mathis has been treating me since 1990, he’s helped me understand and process living with an issue that I have for life while maintaining great care and ongoing optional current and outside of the box thinking. I never doubt his efforts.
What went well
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Wendy Ruvalcaba – Jan 22, 2021
Reply Flag
Very straightforward. Explained everything in layman's terms and helped us feel at ease. I was in great hand.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 10, 2021
Reply Flag
With covid I was hesitant to visit with Dr. Mathis for my ear and throat concern but when I arrived the office was extremely clean, everyone was masked up, the appointments were spread out so I crossed paths with very few people and a big plus for me, there was a big air filter running in the procedure room.
Dr. Mathis is absolutely wonderful! He is kind, thorough, gentle and most importantly extremely knowledgeable. I was nervous about the treatment but had no need to be as he engaged me in the process explaining everything! Dr. Mathis has a passion for his profession and that truly shows in the care he provides.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D.B. – Dec 12, 2020
Reply Flag
Dr. Mathis, was prompt, professional and personable. He listened to my concerns, I feel very confident that he will be able to help me. Thank you.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 11, 2020
Reply Flag
Very easy to understand. Courteous and professional. Highly recommend.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Deborah Pierce – Nov 20, 2020
Reply Flag
It went very well. He is very easy to talk with and listened to what I was concerned about and answered them in a caring and professional manner.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Carmen landa – Nov 20, 2020
Reply Flag
Dr. Mathis was professional and reassuring during my daughter’s consult to have her tonsils removed. We have complete confidence in choosing Dr. Mathis as her surgeon! Having tonsils removed at 19 can be a little scary, but she left the office feeling very comfortable with Dr Mathis performing the surgery over winter break. The office was clean and felt very safe during Covid. When we called to schedule, the receptionist was very friendly & helpful!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jill Fralick – Oct 26, 2020
Reply Flag
I have a chronic autoimmune disease that affects the sinuses, lungs and kidneys. As such Dr. Mathis had performed surgery on my sinuses. An appointment involves a procedure where he looks into all the sinuses with a scope.
Always caring and protective especially in light of COVID.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Pamela Bronk – Oct 01, 2020
Reply Flag
I’ve seen dr Mathis for about a year now. Maybe longer. Let me tell you. This guy saved me. Not only did he put me at ease before during and after my time with him but when asked questions he never hesitated to answer! So caring and compassionate. Made me feel comfortable right before sinus surgery that was most needed. Thank you dr Mathis.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cristina Gruenewald – Sep 29, 2020
Reply Flag
Dr. Mathis is very thoughtful and considerate. He took time to answer all my questions and was very helpful regarding my concerns. I definitely felt listened to. Highly recommend.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ceci Martin – Aug 16, 2020
Reply Flag
Dr Mathis listened well, responded openly and compassionately to questions and concerns. I liked him very much.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Pat B. – Aug 13, 2020
Reply Flag
The visit went well. Dr. Mathis was excellent and provided me the information I required and suggested immediate tests that gave me peace of mind.
What went well
No results
What could be improved
No results
Lori – Jul 30, 2020
Reply Flag
My experience was pleasant as Dr. Mathis is efficient, professional, and proceeds with a calm manner making the visit a breeze. Thank you very much!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Roxie Snider – Jul 23, 2020
Reply Flag
It was a little difficult to get in to see Dr. Mathis, but I am very glad I persisted. He could not detect evidence of what I described is bothering me but is willing to do further testing in order to understand & diagnose what may be happening.
I had met Dr Mathis previously when my husband was his patient. Excellent care was given and we grateful for his professionalism.
What went well
No results
What could be improved
No results
Elizabeth Hoffman – Mar 23, 2020
Reply Flag
My husband and I were seen in a timely manner and treated professionally by all personnel. Excellent experience! Thanks.
What went well
No results
What could be improved
No results
Mar 22, 2020
Reply Flag
Dr Mathis and his staff were on time, professional and provided great service and attention.
What went well
No results
What could be improved
No results
Mike and Joan Mitchell – Mar 21, 2020