Dr. Daniel Norman, MD is a sleep medicine specialist in Santa Monica, CA and has over 22 years of experience in the medical field. Dr. Norman has extensive experience in Obstructive Lung Disease and Sleep Apnea. He graduated from UNIVERSITY OF CALIFORNIA AT IRVINE / CALIFORNIA COLLEGE OF MEDICINE & SURGERY in 2000. He is affiliated with medical facilities UCLA Santa Monica Medical Center and Providence Saint John's Health Center. His office accepts new patients and telehealth appointments.
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Dr. Norman's Reviews
Likelihood to recommend Dr. Norman
3.0
Based on 23 ratings
5 Star
43%
43%
4 Star
4%
4%
3 Star
0%
0%
2 Star
9%
9%
1 Star
43%
43%
What went well
No reviews yet
What could be improved
No reviews yet
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Reply
Dr. Norman is good, but a receptionist in his office is not helpful, which made a patient’s experience like mine very unpleasant. Because of her, the practice was inefficient and somewhat untrustworthy overall.
In four months of seeing this doctor I saw him once for five minutes, that I saw his nurse practitioner for 15 minutes. I have an appointment that I waited 3 1/2 weeks for, the day before the appointment they canceled it, saying it was unnecessary and then called me back five minutes later to tell me I had to see the doctor and schedule an appointment… then told me I could see him in two weeks.
When I was there last time they had a closed-door meeting where there was yelling involved, and the office manager came out to talk to me with no mask on, in a medical facility, during the pandemic.
I don’t care if this doctor is a genius, this is one of the worst run medical offices I’ve ever been to. The office staff, the office manager are all awful
Dr. Norman correctly diagnosed and treated my sleep disorders. Also, when my health insurance initially declined to pay for an effective, albeit expensive, prescription, Dr. Norman’s dogged persistence subsequently overcame their objections. [The medication (not an “upper”) enables me to remain alert and focused during critical times.]
Additionally, the technicians and office staff are friendly, conscientious and thoughtful, providing very good service.
Go someplace else! Seriously bad "customer service." Long waits (weeks) for a FOLLOWUP appointment to a sleep study. They don't call you back; I left two messages over seven days and no one called me back. Just a badly run place. Very unprofessional and uncaring. They seem only concerned about getting you or the insurance company to pay up. I have never been treated so poorly at a doctor's office. I deeply regret going here but I'm stuck now having forked out $1200 for a CPAP machine.
I did not have a good experience visiting Dr. Norman. While I found the front desk staff to be friendly and efficient, the same could not be said of Dr. Norman. First off, my appointment was at 2 pm, I showed up early and with my new patient forms competed in full. My co-pay was taken and at 2:25, I was shown to an office where my vitals were taken. I was told the doctor would be right with me. At 240pm, the doctor came in. The appt felt rushed and I left feeling very unsatisfied with the appt.
What went well
Appointment scheduling
Staff friendliness
What could be improved
Didn't listen or answer questions
Didn't explain conditions well
Appointment was rushed
Didn't trust the provider's decisions
Long wait times
5 people found this helpful
Helpful
shayne anderson in Santa Monica, CA – Sep 21, 2017
Likelihood of recommending Dr. Norman to family and friends is 2.9565217 out of 5
About Me
Biography
Daniel Norman, MD, is Board Certified in Sleep Medicine, and is the Medical Director at Santa Monica Sleep Disorders Center. He provides treatment options...Read more
Specialties
Sleep Medicine
Critical Care Medicine
Pulmonary Disease
Education
Harvard Med Sch/Beth Israel Deaconess Mc
Fellowship Hospital
UNIVERSITY OF CALIFORNIA AT SAN DIEGO
Fellowship Hospital
University of California at Los Angeles
Undergraduate School
2000
UNIVERSITY OF CALIFORNIA AT IRVINE / CALIFORNIA COLLEGE OF MEDICINE & SURGERY
Medical School
Languages
English
Spanish
Frequently Asked Questions
What is the best way to schedule an appointment with Dr. Daniel Norman, MD?
Does Dr. Daniel Norman, MD accept any insurance plans?
A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.
Does Dr. Daniel Norman, MD accept new patients?
New patients are generally accepted by Dr. Daniel Norman, MD on Healthgrades. To arrange an appointment, call the number on undefined's profile.
What conditions does Dr. Daniel Norman, MD treat?
Dr. Daniel Norman, MD frequently treats the following conditions: Sleep Apnea, Wheezing, and Shortness of Breath. See more on Healthgrades.
Is Dr. Daniel Norman, MD affiliated with any hospitals?
Dr. Daniel Norman, MD is affiliated with UCLA Santa Monica Medical Center and Providence Saint John's Health Center.
How much experience does Dr. Daniel Norman, MD have?
Dr. Daniel Norman, MD has over 22 years of healthcare experience.
Does Dr. Daniel Norman, MD receive good ratings from patients?
There is a star rating of 3/5 for Dr. Daniel Norman, MD. Patients say that they trusted the provider's decisions and the appointment wasn't rushed. See all patient feedback on Healthgrades.
Healthgrades Tips for Finding Care for Sleep Disorders
Your trust is our top concern.
We strive to keep the reviews trustworthy, honest & fair.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.