Dr. Chason Hayes, MD

Orthopedic Surgery •  Male • Age 56
  
Dr. Hayes
Accepting new patients
Telehealth services available

Carolina Bone & Joint Monroe

701 E Roosevelt Blvd Ste 600 Monroe, NC 28112

Make an Appointment

(704) 289-4595

Dr. Chason Hayes, MD is a Orthopedic Surgery Specialist in Monroe, NC and has over 31 years of experience in the medical field. Dr. Hayes has more experience with Hand/Wrist, Knee/Lower Limbs, and Elbow than other specialists in his area. He graduated from University of Miami / School of Medicine medical school in 1989. He is affiliated with medical facilities such as Atrium Health Union and Novant Health Matthews Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Hayes to book an appointment.


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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Hayes

Based on treatment records, we have identified the following as areas of care that Dr. Hayes treats more often than their peers. If you are unsure whether Dr. Hayes treats other conditions, please contact the office at (704) 289-4595.

Hand/Wrist

Hand and wrist conditions including arthritis, carpal tunnel syndrome, Dupuytren's contracture, and fractures or sprains, with treatment options such as surgery or physical therapy.Compare with other Hand/Wrist specialists.

Dr. Hayes typically treats 72% more often than similar doctors

Based on claims data for 8 conditions and procedures

Treatments
Carpal Tunnel Syndrome
Carpal Tunnel Release
Osteoarthritis of Hand or Wrist
Trigger Finger Release
Normal Frequency
High Frequency
Very High Frequency
Dr. Hayes
Similar Providers

Knee/Lower Limbs

Knee and lower limb surgeons perform procedures such as total knee replacement, partial knee replacement, and tendor repair, to treat conditions including arthritis, ligament tears, or bone fractures.Compare with other Knee/Lower Limbs specialists.

Dr. Hayes typically treats 58% more often than similar doctors

Based on claims data for 11 conditions and procedures

Treatments
Internal Derangement of Knee
Knee Disorders
Osteoarthritis of Knee
Runner's Knee
Normal Frequency
High Frequency
Very High Frequency
Dr. Hayes
Similar Providers

Elbow

Elbow surgeons perform proceduras including arthroscopy, replacement, resurfacing, or tendon repair to treat conditions affecting the elbow, such as arthritis, dislocations, and hyperextension.Compare with other Elbow specialists.

Dr. Hayes typically treats 57% more often than similar doctors

Based on claims data for 3 conditions and procedures

Treatments
Elbow Injuries
Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
Elbow Sprain
Normal Frequency
High Frequency
Very High Frequency
Dr. Hayes
Similar Providers
Hide other treatment areas

Check Dr. Hayes' experience treating your condition or procedure

Dr. Hayes' conditions and procedures:

  • Achilles Tendinitis
  • ACL Surgery
  • Adhesive Capsulitis
  • All Shoulder or Elbow Replacement Procedures
  • Ankle and Foot Instability or Derangement
  • Ankle Fracture
  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Ankylosing Spondylitis
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Arm Surgery
  • Arthritis of the Elbow
  • Arthroscopic Shoulder Surgery
  • Ataxia
  • Autoimmune Diseases
  • Back Pain
  • Baker’s Cyst
  • Bone Disorders
  • Broken Arm
  • Broken Neck
  • Bunion
  • Bursitis
  • Cancer
  • Carpal Tunnel Release
  • Carpal Tunnel Syndrome
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Complications of Joint Prosthesis
  • De Quervain's Disease
  • De Quervain's Release
  • Degenerative Disc Disease
  • Difficulty With Walking
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Dupuytren's Contracture
  • Elbow Bursitis
  • Elbow Fracture and Dislocation Treatment
  • Elbow Fracture and-or Dislocation Treatment, Open
  • Elbow Injuries
  • Elbow Sprain
  • Elbow Tenotomy
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Excision of Femur or Knee
  • Excision of Humerus
  • Excision of Radius or Ulna
  • Excision of Scapula, Clavicle, Rib, or Sternum
  • Excision of Tibia or Fibula
  • Femur Fracture
  • Foot and Ankle DislocationTreatment, Open
  • Foot and Ankle Fracture and Dislocation Treatment
  • Foot and Ankle Fracture Treatment, Closed
  • Foot and Ankle Fracture Treatment, Open
  • Foot and Ankle Ligament and Tendon Repair
  • Foot Conditions
  • Foot Fracture
  • Foot Sprain
  • Fracture
  • Fracture Care
  • Fracture of Hand (incl. Fingers)
  • Gait Abnormality
  • Ganglion Cyst
  • Glenoid Labrum Tear
  • Gout
  • Hammer Toe
  • Hand and Wrist Fracture Treatment, Closed
  • Hand and Wrist Fracture Treatment, Open
  • Hand Conditions
  • Hand Fracture
  • Heel Spur
  • Hip Fracture
  • Hip Fracture and Dislocation Treatment
  • Hip Fracture and-or Dislocation Treatment, Closed
  • Hip Fracture and-or Dislocation Treatment, Open
  • Hip Pointer Injuries
  • Hip Replacement
  • Hip Replacement Revision
  • Hip Sprain
  • Internal Derangement of Knee
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Pain
  • Knee and Leg Fracture and Dislocation Treatment
  • Knee and Lower Leg Fracture Treatment, Closed
  • Knee and Lower Leg Fracture Treatment, Open
  • Knee Arthroscopy
  • Knee Dislocation
  • Knee Disorders
  • Knee Fracture
  • Knee Replacement
  • Knee Replacement Revision
  • Knee Sprain
  • Knee Surgery
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Leg Fracture Above Knee (incl. Hip)
  • Leg Fracture Below Knee (incl. Ankle)
  • Limb Pain
  • Low Back Pain
  • Lumbar Spine Fracture
  • Medial Collateral Ligament (MCL) Sprain
  • Myofascial Trigger Point Injection
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Non-Unions and Malunions of Fractures
  • Osgood Schlatter Disease
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pelvic Fracture
  • Plantar Fasciitis
  • Post-Laminectomy Syndrome
  • Pyogenic Arthritis
  • Reverse Total Shoulder and Total Shoulder Replacement
  • Rheumatoid Arthritis
  • Rib Fracture
  • Rotator Cuff Surgery
  • Rotator Cuff Tear
  • Runner's Knee
  • Scapular Fracture
  • Separated Femoral Epiphysis Treatment
  • Sever's Disease
  • Shoulder Dislocation
  • Shoulder Dislocation Treatment
  • Shoulder Disorders
  • Shoulder Fracture and Dislocation Treatment
  • Shoulder Fracture Treatment
  • Shoulder Impingement Syndrome
  • Shoulder Tendinitis and Tenosynovitis
  • Sjögren's Syndrome
  • Spine Disorders
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Stress Fracture of Foot
  • Systemic Sclerosis
  • Tibia and Fibula Fractures
  • Trigger Finger
  • Trigger Finger Release
  • Trigger Point Injection
  • Viscosupplementation With Hyaluronate
  • Wrist Fracture

Insurance Check

Search for your insurance provider

Dr. Hayes accepts

Accepted insurance can change. Please double-check when making an appointment.

(704) 289-4595

Dr. Hayes accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Healthcare of the Carolinas
Coventry Health Care of the Carolinas, Inc. HMO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Medicaid
Special Needs Plan SNP
Medical Mutual of Ohio
MultiPlan
MultiPlan PPO
PHCS Network PPO
Principal Financial Group
UnitedHealthCare
Choice Plus POS
Options PPO
United Healthcare
WellPoint

Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.1

Based on 83 ratings

5 Stars
68.67469879518072%
(57)
4 Stars
8.433734939759036%
(7)
3 Stars
2.4096385542168677%
(2)
2 Stars
2.4096385542168677%
(2)
1 Star
18.072289156626507%
(15)
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How likely are you to recommend
Dr. Hayes?
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RecentHighestLowestMost Helpful
Reply Flag
Very good experience with Dr. Hayes. Knowledgeable and attentive.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
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Oct 07, 2020
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Reply Flag
Dr. Hayes has done 5 scope surgeries on me with no complaints. His bed side manner has gotten better since December 2003 to 10-2-19. My only complaint he will not give any pain meds no longer than 5 days after surgery. When I saw him 7 days after my surgery he would not give me any kind of pain meds only physical therapy he said take his favorite Meloxicam the cure for all pain. Ever since the drug addicts screwed it up for us normal people we have to suffer. Because of Drug addicts we all have to suffer.
What went well
No results
What could be improved
No results
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Mr. 5 time scope. – Oct 17, 2019
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Reply Flag
I went to see Dr. Hayes for a second opinion after visiting the Veterans Affairs Medical Center and Ortho Carolina. He is the only doctor that ive seen for my shoulder surgery that made eye contact and treated me like a human, not a number! The others stare at a computer screen and collect money. As a Veteran I am very pleased with him and his staff. Very professional in all aspects. I look forward to seeing him in the future for my Orthopedic needs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Was this helpful?
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Howard Garren, SFC U.S Army ret. in Monroe, NC – May 18, 2018
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Reply Flag
Repeat infections!!!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
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Charlotte – Mar 26, 2018
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Reply Flag
Did heel surgery on my brother. Became horribly infected and he had to be sent uptown to CMC Main for emergent reconstructive surgery. His heel now is the size of an orange and deformed!!. Also prescribed him well over two years worth of OxyContin despite family informing him of misuse and addiction. Lead to heroin addiction.. Emergency surgery on shoulder as he was the "only doc on call". Discharged my brother with a PICC despite h/o addiction. Relapsed and used it to shoot up. BEWARE!!!!!
What went well
No results
What could be improved
No results
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Oct 13, 2017
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Reply Flag
Awful he misdiagnosed me, sent me for therapy that made my condition worse!!! Charged me a fortune for his time and will not give a refund even though he got it very very wrong, because of him I will need surgery that could have been avoided. Very bad decision by me to see him, should have read reviews do not make the same mistake I did.
What went well
No results
What could be improved
No results
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Monroe, NC – Jul 26, 2017
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Reply Flag
This doctor is dangerous. Books too many surgeries in a day, is curt with patients and co-workers and has been fined for over billing for stuff he did not do. And his post operative infections rates are horrible. Run don't walk away from this guy.
What went well
No results
What could be improved
No results
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Optional in Monroe NC – Feb 22, 2017
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Reply Flag
I had open carpal tunnel release surgery with Dr. Hayes. (minimal invasive) procedure on 12-5-2016. I was very pleased with the process of my results. I am able to move my fingers no tingling in my right hand, still in healing process, Based on how my hand was before my surgery I was scared that I would experience the same symptoms. Big Improvement. Looking forward to 100%. I trusted him and I'm glad my feeling was right. Many Thanks go out to Dr. Hayes. This was my 1st surgery.Felt comfortable
What went well
No results
What could be improved
No results
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Evelyn Miller in Greensboro, NC – Dec 17, 2016
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Reply Flag
The staff is HORRIBLE. Obviously this office is only about money. I have wonderful insurance and when the office manager told my husband his co-pay was WAY more than it should have been and he only wanted to pay what he knew it was, they refused to see him. He has 16 screws and two plates and is afraid one of his screws popped. We just moved to NC and he needed to be seen right away. I guess people are no longer in this profession to help the injured. Very sad.
What went well
No results
What could be improved
No results
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Monroe, NC – Aug 08, 2016
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Reply Flag
Loooong wait...Was sent to see him for a second opinion. It was after I left his office that I came to the conclusion he wasn't qualified to make any opinions on the condition of my foot. His examination of my foot was too short and lack professionalism. His pretense to understanding what RSD is and now to spot and treat it was alarming. His opinion will/may be damaging to any future treatment.
What went well
No results
What could be improved
No results
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JB in NC – Jun 07, 2016
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Reply Flag
It was very frustrating to make an appointment. The scheduling staff is not friendly, nor helpful. It took me almost 60 minutes and had to engage my insurance to make the appointment. At the end, I was not sure it was worthwhile the effort. Never had this experience before in other clinics.
What went well
No results
What could be improved
No results
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Charlotte, NC – Apr 26, 2016
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Reply Flag
Went to Dr Hayes with back hip leg and foot pain so bad I could not work! He farted around giving me shots in my spine for six months the hole time I was telling him they did very little to help with the pain! And after six months short term disability ran out and so did my insurance! I have not had the money to get anything else done since April 2015 but some how he says I'm capable of boing heavy work! The pain is unbearable sometimes but he don't care! Quack!!!
What went well
No results
What could be improved
No results
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Robert Norris in Monroe, NC – Jan 20, 2016
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About Me

Care Philosophy

I believe in being thorough in providing orthopedic care. I am very good at diagnosis for complex conditions. I frequently can help people who have been...Read more

Specialties

  • Orthopedic Surgery
  • Bone & Joint Non-Surgical Orthopedics
  • Orthopedic Hand Surgery
  • Orthopedic Shoulder & Elbow Surgery
  • Orthopedic Sports Medicine
  • Reconstructive Orthopedic Surgery

Board Certifications

  • Orthopedic Surgery
  • Orthopedic Surgery

Education

1994
Summa Hlth Systm
Residency Hospital
1990
Summa Hlth Systm
Internship Hospital
1989
University of Miami / School of Medicine
Medical School
1987
Emory University
Undergraduate School

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

Does Dr. Chason Hayes, MD offer telehealth services?

Is Dr. Chason Hayes, MD accepting new patients?

Does Dr. Chason Hayes, MD accept my insurance?

Locations

Carolina Bone & Joint Monroe

Carolina Bone & Joint Monroe701 E Roosevelt Blvd Ste 600 Monroe, NC 28112
1

Carolina Bone Joint

Carolina Bone Joint10430 Park Rd Charlotte, NC 28210
2

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Hayes treats patients.

Learn more

Atrium Health Union

Monroe, NC

71% Patient experience rating, 2% higher than the national average

  • Patient Safety Excellence Award™ (2018)

Novant Health Matthews Medical Center

Matthews, NC

73% Patient experience rating, 4% higher than the national average

  • America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Novant Health Presbyterian Medical Center

Charlotte, NC

73% Patient experience rating, 4% higher than the national average

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