Dr. Charmaine Browne, MD
Accepting new patients
Dr. Charmaine Browne, MD is a Dermatologist in Mcallen, TX. She is affiliated with McAllen Heart Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Browne to book an appointment.
Accepting new patients
Telehealth services available
Dr. Charmaine Browne, MD
Dermatology
The Dermatology Institute of South TexasMcallen, TX 78501
3330 N Mccoll Rd Ste 102
Dr. Browne's Reviews
Likelihood to recommend Dr. Browne
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What went well
- Explained conditions well (331)
- Trusted the provider's decisions (329)
- Appointment wasn't rushed (328)
What could be improved
- Difficult to schedule appointment (16)
- Appointment was rushed (9)
- Didn't listen or answer questions (8)
Reply Flag
Dr. Browne was a great listener and was able to address all my questions and concerns about my situation. She was very trustworthy and her advice greatly improved my condition. I would definitely recommend her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
I. C. – Feb 20, 2021
Reply Flag
Dr. Brown is a very calm and caring doctor. She takes her time with each patient and listens to the patients concerns. She was a blessing and a very instrumental person in finding the proper medication that finally brought me healing of psoriatic arthritis with the use of Cosentyx. I have been very pleased in choosing her as my dermatologist and highly recommend her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Estefany G. – Feb 04, 2021
Reply Flag
never tries to rush you out and always wants to make sure that things are good
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David M. – Jan 29, 2021
Reply Flag
Dr. Browne has been my doctor for over 15 years. She's attentive to my needs and I trust her to take care of me.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
N. C. – Jan 26, 2021
Reply Flag
great
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rudolph M. – Jan 22, 2021
Reply Flag
Dr. Browne is a wonderful provider. Her office provides courtesy and professionalism. She takes her time with her patients and follows up with her plan of treatment. Dr. Browne has helped me treat my acne in a tremendous way.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
J. V. – Jan 15, 2021
Reply Flag
I had a great experience
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mariann H. – Jan 15, 2021
Reply Flag
Super long wait time and Dr. Browne has a tendency to talk down to you. She makes you feel dumb for asking questions, and is belittling.
What went well
- Office environment
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Jan 03, 2021
Reply Flag
Dr Browne listened and examined my daughter and quickly surmised there was something going on underneath the immediate symptoms. She then went out of her way to make sure we were able to follow up with a doctor with the skill and ability to care for my daughter.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
H. M. – Dec 31, 2020
Reply Flag
we loved Dr. Brown and the treatment recommended and results. Friendly service. I would have given a 5 star but didnt due to last two times the wait in car/room was over and hour and 45 minutes. Other then the wait time, service and treatments have been excellent.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Roberto L. – Dec 05, 2020
Reply Flag
Overall a very pleasant environment and very nice employees.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
L. S. – Dec 02, 2020
Reply Flag
Dr. Browne is amazing. She listens to you and takes her time with all her patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
S. O. – Nov 24, 2020
Reply Flag
best doctor and staff
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Yvette G. – Nov 24, 2020
Reply Flag
Loved the service and very kind nurses.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Anonymous – Feb 26, 2020
Reply Flag
My experience was very helpful and I feel so much better about my skin.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
No results
Vanessa V. – Feb 26, 2020
Reply Flag
I've had Dr.Brown as my provider for years and she's never failed to give me a thorough explanation of everything i've asked.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
B. R. – Feb 13, 2020
Reply Flag
I've been a patient of Dr Browne for over 15 years. I have seen her for different skin issues and have had procedures dine in her care. I have also brought my daughter in when she was a toddler with a rare skin problem. Dr Browne successfully diagnosed and treated us. We are very pleased with her services, as well as her office and staff!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
I. S. – Feb 13, 2020
Reply Flag
Dr. Brown is not only knowledgable about dermatological issues but also how to assuage patients’ fears. She takes time to really listen to your concerns. Everyone on her staff is friendly and helpful, especially Diana! I’m so glad we have a doctor of her caliber in the Valley!
What went well
No results
What could be improved
No results
Laurie Mohel – Feb 11, 2020
Reply Flag
Gracias a la Dr Browne,estoy al 99% controlado de mi psoriasis
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Jose M. – Jan 31, 2020
Reply Flag
The doctor gives excellent care. She listens to your concerns.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Anonymous – Jan 31, 2020