Dr. Charlotte Shum, MD

Dr. Charlotte Shum, MD

Orthopedic Hand Surgery •  Female • Age 51

Accepting new patients
Telehealth services available

Dr. Charlotte Shum, MD is a Orthopedic Hand Surgery Specialist in Chicago, IL. She is affiliated with Northwestern Memorial Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Shum to book an appointment.


Northwestern Medical Group

New Patient?
(312) 574-3157
Northwestern Medical Group737 N Michigan Ave Ste 700 Chicago, IL 60611

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Practices at Top Hospital Outstanding Patient Experience Award™ See hospitals

More Orthopedic Hand Surgery Specialists at Northwestern Medical Group

Dr. Shum's Reviews

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Based on 14 ratings

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Very knowledgeable, focused, thorough, experienced and professional. She clearly explains why she is doing and why. I feel very comfortable in her care and glad I found her!
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Michael Boccio in Chicago, IL – Apr 13, 2017
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Dr. Shum's affability and plain speaking were much appreciated over the course of my treatment. I felt like my recovery was important to her and that she was going to do all that she could to make me well. Also, the women that worked in the office were pleasant every single time. I never felt uneasy at the office or on the phone and that rarely happens when dealing with scheduling appointments or processing payments. I don't want to get hurt again, but if I do, I'm going to Dr. Shum.
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Chicago, IL – Mar 16, 2017
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Exceptional Surgeon; Very good at listening to patient; Takes time to clearly explain proposed surgery and options. Great follow-up.
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LKS in Chicago, IL – Apr 04, 2016
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Insurance Check

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Dr. Shum accepts

Accepted insurance can change. Please double-check when making an appointment.

(312) 574-3157

Dr. Shum accepts the following insurance:

Aetna HMO
Aetna POS
Aetna PPO
Choice Plus POS II
National (BlueCard) PPO
Beech Street (Multiplan)
Blue Cross Blue Shield
Blue Advantage PPO
Blue Card PPO
Blue Choice
Blue Cross Blue Shield PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Health America PPO
Coventry Health Care PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
HAP Insurance
Health Alliance PPO
HealthLink PPO
Choice Care PPO
Humana HMO
MultiPlan PPO
PHCS Network PPO
Priority Health
Priority PPO
UniCare PPO
Choice Plus
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Background Check

No malpractice claims found for Illinois
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check Dr. Shum's experience treating your condition or procedure

Dr. Shum's Top Procedures and Conditions

Treatment Frequency
Carpal Tunnel Syndrome

Treatment Frequency

Dr. Shum treats Carpal Tunnel Syndrome more than 72% of her peers

Dr. Shum treats this condition more than 72% of her peers

Limb Pain

Treatment Frequency

Dr. Shum treats Limb Pain more than 42% of her peers

Dr. Shum treats this condition more than 42% of her peers

Hand Conditions

Treatment Frequency

Dr. Shum treats Hand Conditions more than 40% of her peers

Dr. Shum treats this condition more than 40% of her peers

Dr. Shum's conditions and procedures:

  • Arthritis of the Elbow
  • Ataxia
  • Autoimmune Diseases
  • Bone Disorders
  • Brachial Plexus Palsy
  • Broken Arm
  • Bursitis
  • Carpal Tunnel Release
  • Carpal Tunnel Syndrome
  • Chondrocalcinosis
  • Chronic Neck Pain
  • Complications of Joint Prosthesis
  • De Quervain's Disease
  • Dupuytren's Contracture
  • Elbow Fracture and Dislocation Treatment
  • Elbow Injuries
  • Foot Conditions
  • Fracture
  • Fracture Care
  • Fracture of Hand (incl. Fingers)
  • Ganglion Cyst
  • Gout
  • Hand and Wrist Fracture and Dislocation Treatment
  • Hand and Wrist Fracture Treatment, Open
  • Hand Conditions
  • Hand Fracture
  • Joint Drainage
  • Joint Pain
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Leg Fracture Above Knee (incl. Hip)
  • Limb Cramp
  • Limb Pain
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Neuroplasty
  • Non-Unions and Malunions of Fractures
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Pseudoarthrosis
  • Pyogenic Arthritis
  • Rheumatoid Arthritis
  • Shoulder Disorders
  • Shoulder Impingement Syndrome
  • Spine Disorders
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Synovial Biopsy
  • Systemic Chondromalacia
  • Systemic Sclerosis
  • Trigger Finger
  • Trigger Finger Release
  • Wrist Fracture

About Me

Care Philosophy

"Better people means better experiences. Our care team is committed to delivering results that change lives." 


  • Orthopedic Hand Surgery
  • Orthopedics

Board Certifications

  • Hand Surgery
  • Orthopedic Surgery


Hospital for Special Surgery
Fellowship Hospital
New York Presbyterian Hospital
Internship Hospital


Frequently Asked Questions

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Affiliated Hospitals

Check the quality of care at hospitals where Dr. Shum treats patients.

Learn more

Northwestern Memorial Hospital

Chicago, IL

81% Patient experience rating, 12% higher than the national average

  • Outstanding Patient Experience Award™ (2020)