Dr. Charles Smith, MD
Dr Smith Direct Care
11908 Kanis Rd Ste G1 Little Rock, AR 72211Accepting new patients
Dr. Smith's Reviews
Likelihood to recommend Dr. Smith
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What went well
- Appointment scheduling (10)
- Office environment (10)
- Appointment wasn't rushed (9)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
Dr Smith has been my Primary Care provider for 22 years. He listens and addresses each issue of which there are many. I've had the opportunity to change providers but why change what is working so well.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Carolyn Roller – Sep 18, 2020
Reply Flag
Dr Charles Smith is the best Doctor that I have ever found. He reads and studies your chart and makes informed decisions about your health. I have never had bad advice from him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mark Ray Wilson – Feb 24, 2020
Reply Flag
Excellent doc. Knowledgeable, personable, and responsive. Hard to do much better....
What went well
No results
What could be improved
No results
Nov 15, 2019
Reply Flag
Dr. Smith was my PCP at UAMS before going into private practice. Instead of blocking a 20 minute spot, he blocked one hour. After just recently being in the hospital, we reviewed everything in detail. When I left, I truly appreciated how thorough he was with me.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kayla Jenkins – Oct 25, 2019
Reply Flag
Very happy with Dr. Smith. Easy to get into contact with him and he listens closely before he treats me...and I really feel like he knows his stuff. I am often 'on the go' so I especially like the efficiency of the multiple ways I can communicate with him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Matt Henry – Jul 05, 2019
Reply Flag
My husband and I have been patients of Dr. Smith for over 15 years. He responds quickly to any request or question, he is an excellent diagnostician, and he cares deeply about his patients. He has always been tireless in his pursuit of solutions to our health issues. He has a broad range of experience and many, many colleagues from all specialties who trust and respect him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Pat and Bob in Little rock, AR – Jul 04, 2019
Reply Flag
Dr. Smith's expertise in primary care is deep and wide, and he is easy to talk to. This new model will save a lot of money for some of my friends who have high deductibles. Also, since you can't get proper care without an accurate diagnosis, I appreciate his skills in providing correct information (I have several family members who were either not diagnosed or not diagnosed correctly and understand that diagnosis is critical to living well). I highly recommend!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 04, 2019
Reply Flag
Great doc who listens and is great to solve problems. Very responsive and thorough. Have been seeing him for several eyars and now will use him at his new office.
What went well
No results
What could be improved
No results
May 12, 2019
Reply
This was the most hideous Dr. appointment I have ever seen with my own eyes. My son has experienced wheezing and upper airway problems for nearly a year. While still asking questions about his symptoms and plan of care, he is walking backwards to get outside of the room. I was flabbergasted. Absolutely unacceptable!! Needless to say, he has been terminated as a PCP. I don’t want anyone else to be treated as if they are of no importance at all.
What went well
No results
What could be improved
No results
Dec 11, 2018