Dr. Charles Richards, MD

Dr. Charles Richards, MD

OphthalmologyMaleAge 51

Accepting new patients

Dr. Charles Richards, MD is a Ophthalmology Specialist in Winston Salem, NC. He is accepting new patients. Be sure to call ahead with Dr. Richards to book an appointment.

Locations

Piedmont Retina Specialists

Piedmont Retina Specialists180 Kimel Park Dr Ste 110 Winston Salem, NC 27103
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Trustworthy Patients said this doctor is trustworthy. See reviews

More Ophthalmology Specialists at Piedmont Retina Specialists

Dr. Richards' Reviews

Likelihood to recommend Dr. Richards

4.9

Based on 58 ratings

5 Stars
96.55172413793103%
(56)
4 Stars
1.7241379310344827%
(1)
3 Stars
1.7241379310344827%
(1)
2 Stars
0%
(0)
1 Star
0%
(0)
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Dr. Richards
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What went well
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RecentHighestLowestMost Helpful
Reply
Office is way too busy. Wait time is exceptionally long. There could be a more efficient organization of testing, scan, and consult. Total time for these 3 functions was less than 20 minutes. Waited for 1 hour 40 minutes between functions.
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Anonymous – Oct 19, 2021
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Reply
Appointment was efficient and on time. Great flexability to see myself and my wife at the same time.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael S. – Apr 09, 2021
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Reply
I am very thankful that Dr. Richards accepted me as a patient. Most people have a problem tolerating an older person. I am 78 but the staff is patient and always make sure I see a doctor who knows their stuff about eyes.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maxie L. F. – Apr 09, 2021
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Reply
Getting a shot in your eye is not a pleasant experience but Dr. Richards is the BEST!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Betty C. – Nov 11, 2020
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Reply
Everyone was so nice. I liked Dr. Richards a lot. This was emergent and I was treated with respect and kindness.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen B. – Nov 11, 2020
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Reply
I appreciate the fact that all of the people in this clinic are always striving to make this treatment a better experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gary H. – Jul 21, 2020
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Reply
Great doctor. Great staff-I was there at the start up of Dr. Richards' practice. Never have I been disappointed. Staff is always friendly and ready to help.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James P. S. – Jul 21, 2020
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Reply
Very good experience, especially considering that they had to work me in!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S. W. – Jul 15, 2020
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Reply
My experience at Piedmont Retina has been exceptionally good. High quality/expert care. Responsive, supportive and knowledgeable staff. I completely trust them.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle S. – Jul 15, 2020
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Reply
Busy. Yes, of course they're busy. In reference, would one stand and wait to eat at an empty restaurant? Absolutely not! This specialty office is the type that because of the patient population it is going to be busy. And no one likes to wait. But it cannot be helped. The health of our eyes are important. The staff is always professional, courteous, prompt. They are busy also, but never have I overheard them complain. Dr. Richards is the best. Always asks if you have any questions. I highly recommend this office to anyone!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Betty W. – Jul 03, 2020
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Reply
This is my 2nd visit to this office after my specialist retired. The staff has been courteous, efficient and competent. I would highly recommend!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin H. – Jul 02, 2020
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Reply
Dr. Richards and his staff were all extremely professional, courteous and caring in handling my retina problems. Overall it has been a VERY satisfactory experience for me!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
W. W. S. – Mar 04, 2020
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Reply
He is very caring and professional! Great job helping with my surgery and disability insurance.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gary R. – Feb 18, 2020
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Reply
Everything is organized, everyone is warm and polite. Instructions are clear. It is a well oiled machine that has a great environment and ambiance with skilled staff! The BEST!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Donna K. – Jan 16, 2020
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Reply
Very pleasing and accomodating!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nancy G. – Dec 04, 2019
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Reply
The staff is always courteous and professional. Phone calls are answered promptly. Dr. Richards always answers all questions and address concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
N. S. – Dec 04, 2019
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Reply
I can see because of Dr. Richards!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Randolph H. – Dec 04, 2019
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Reply
I am a diabetic and needed to have a vitrectomy done which sounded very scary to me. Dr. Richards and his team were very patient and helpful through the whole process. I am very glad to have him as my eye doctor!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
J. F. – Nov 07, 2019
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Reply
The office is very efficiently operated. Entire experience a positive one- definitely a confidence builder.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Rebecca G. – Nov 07, 2019
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Reply
Dr. Richards saved my eyesight several years ago. He's the best! Staff are just wonderful and very caring. They never rush you and are always willing to listen! I am totally satisfied. I wish I didn't have to have the injections in my eye but I can't imagine being anywhere else.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Norma L. – Oct 29, 2019
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Richards' experience treating your condition or procedure

Dr. Richards' Top Procedures and Conditions

Treatment Frequency
Age-Related Macular Degeneration
very high
very high

Treatment Frequency

Dr. Richards treats Age-Related Macular Degeneration more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Drusen
very high
very high

Treatment Frequency

Dr. Richards treats Drusen more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Benign Neoplasm of Eye
very high
very high

Treatment Frequency

Dr. Richards treats Benign Neoplasm of Eye more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Dr. Richards' conditions and procedures:

  • Acquired Coloboma
  • Acute Endophthalmitis
  • Age-Related Macular Degeneration
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Anterior Ischemic Optic Neuropathy
  • Anterior Scleritis
  • Aphakia and Other Disorders of Lens
  • B-Scan Ultrasound
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Black Eye
  • Blepharitis
  • Blind Hypotensive Eye
  • Blindness
  • Blocked Tear Duct
  • Cataract
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Chorioretinitis
  • Choroidal Neovascular Membranes (CNVM)
  • Chronic Endophthalmitis
  • Conjunctival Hemorrhage
  • Contusion of the Eyeball
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Degenerative Disorders of Globe
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Drooping Eyelids (Ptosis)
  • Drusen
  • Dry Eyes
  • Ectropion of Eyelid
  • Endophthalmitis
  • Exotropia
  • Eye Cancer
  • Eye Examination
  • Eye Infections
  • Eyelid Disorders
  • Eyelid Surgery
  • Farnsworth Lantern Test
  • Farsightedness
  • Floaters
  • Focal Chorioretinitis and Focal Retinochoroiditis
  • Foreign Body in Eye
  • Foveal and-or Macular Hypoplasia
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Herpetic Keratitis
  • Hyphema
  • Hypopyon
  • Intraocular Melanoma
  • Iridocyclitis
  • Juvenile Macular Degeneration
  • Keratitis
  • Lazy Eye
  • Macular Edema
  • Macular Hole
  • Macular Pucker
  • Malignant Neoplasm of Eye
  • Migraine
  • Nearsightedness
  • Nystagmus
  • Ocular Hypertension
  • Optic Neuritis
  • Paralytic Strabismus
  • Pinkeye (Conjunctivitis)
  • Posterior Scleritis
  • Progressive High Myopia
  • Pterygium
  • Purulent Endophthalmitis
  • Retained Intraocular Foreign Body, Non-Magnetic
  • Retinal Cysts
  • Retinal Detachment
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Ischemia
  • Retinal Laser Surgery
  • Retinal Neovascularization
  • Retinal Telangiectasia
  • Retinal Vein Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoblastoma
  • Retinopathy of Prematurity (ROP)
  • Retinoschisis
  • Senile Cataracts
  • Stye
  • Sympathetic Uveitis
  • Tear Duct Disorders
  • Traditional Retinal Tears
  • Trichiasis
  • Tumor
  • Ultrasound, Eye
  • Uveitis and Iridocyclitis
  • Vision Screening
  • Visual Field Defects
  • Vitreoretinal Surgery
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration

Insurance Check

Search for your insurance provider

Dr. Richards accepts most major insurance plans.

Dr. Richards has indicated that he accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(336) 660-2203Find providers who accept this insurance

About Me

Care Philosophy

Dr. Charles Richards is an experienced, board certified Retina surgeon with degrees from Emory University and Columbia University College of Physicians...Read more

Biography

Dr. Charles Richards is an experienced, board certified Retina surgeon with degrees from Emory University and Columbia University College of Physicians and Surgeons.

Specialties

  • Ophthalmology

Board Certifications

Education

University of Virginia
Fellowship Hospital
Wake Forest University Eye Center
Residency Hospital
1998
UNC Hospitals
Internship Hospital

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Charles Richards, MD?

Call (336) 660-2203 to make an appointment. Click here for more information.

Is Dr. Charles Richards, MD accepting new patients?

Dr. Charles Richards, MD generally accepts new patients on Healthgrades. You can see Dr. Richards' profile to make an appointment.

Does Dr. Charles Richards, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Richards accepts your insurance.

What are Dr. Charles Richards, MD's top areas of care?

Dr. Richards frequently treats Age-Related Macular Degeneration, Drusen, and Benign Neoplasm of Eye. See all procedures and conditions Dr. Richards treats.

Where is Dr. Charles Richards, MD's office located?

Dr. Richards' office is located at 180 Kimel Park Dr Ste 110, Winston Salem, NC 27103. Find other locations and directions on Healthgrades.

What languages does Dr. Charles Richards, MD speak?

Dr. Richards speaks Spanish and English. View profile to see all.

Does Dr. Charles Richards, MD offer telehealth services?

Dr. Richards has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.