1. Ophthalmologists
  2. NC
  3. Winston Salem, NC
  4. Dr. Charles Richards, MD

Dr. Charles Richards, MD

Ophthalmology•Male•Age 52

Ophthalmology

Dr. Charles Richards, MD is an ophthalmology specialist in Winston Salem, NC. He is affiliated with Novant Health Medical Park Hospital. His office accepts new patients.

Dr. Charles Richards, MD

Piedmont Retina Specialists

180 Kimel Park Dr Ofc Main Winston Salem, NC 27103
Accepting new patients
(336) 397-9700
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Accepting new patients

(336) 397-9700

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Richards' experience treating your condition or procedure

Dr. Richards' Top Procedures and Conditions

Treatment Frequency
Age-Related Macular Degeneration
very high
very high

Treatment Frequency

Dr. Richards treats Age-Related Macular Degeneration more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Drusen
very high
very high

Treatment Frequency

Dr. Richards treats Drusen more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Eye Cancer
very high
very high

Treatment Frequency

Dr. Richards treats Eye Cancer more than 100% of his peers

Dr. Richards treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Retinal Cancer
Learn more about Eye Cancer
Learn more about experience ratings

Dr. Richards' conditions and procedures:

  • Age-Related Macular Degeneration
  • Drusen
  • Eye Cancer
  • Acquired Coloboma
  • Acute Endophthalmitis
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Anterior Ischemic Optic Neuropathy
  • Anterior Scleritis
  • Aphakia and Other Disorders of Lens
  • Bell's Palsy
  • Benign Neoplasm of Choroid
  • Benign Neoplasm of Eye
  • Black Eye
  • Blepharitis
  • Blind Hypotensive Eye
  • Blindness
  • Blocked Tear Duct
  • Cataract
  • Central Serous Chorioretinopathy
  • Chalazion
  • Chorioretinal Scars
  • Chorioretinitis
  • Choroidal Neovascular Membranes (CNVM)
  • Chronic Endophthalmitis
  • Conjunctival Hemorrhage
  • Contusion of the Eyeball
  • Corneal Abrasion or Laceration
  • Corneal Diseases
  • Degenerative Disorders of Globe
  • Diabetic Macular Edema (DME)
  • Diabetic Retinopathy
  • Diplopia
  • Drooping Eyelids (Ptosis)
  • Dry Eyes
  • Ectropion of Eyelid
  • Endophthalmitis
  • Exotropia
  • Eye Infections
  • Eyelid Disorders
  • Farsightedness
  • Floaters
  • Focal Chorioretinitis and Focal Retinochoroiditis
  • Foreign Body in Eye
  • Foveal and Macular Hypoplasia
  • Fuchs' Corneal Dystrophy
  • Glaucoma
  • Herpetic Keratitis
  • Hyphema
  • Hypopyon
  • Intraocular Melanoma
  • Iridocyclitis
  • Juvenile Macular Degeneration
  • Keratitis
  • Lazy Eye
  • Macular Hole
  • Macular or Retinal Edema
  • Macular Pucker
  • Malignant Neoplasm of Eye
  • Migraine
  • Nearsightedness
  • Non-Magnetic Retained Intraocular Foreign Body
  • Nystagmus
  • Ocular Hypertension
  • Optic Neuritis
  • Paralytic Strabismus
  • Pinkeye (Conjunctivitis)
  • Posterior Scleritis
  • Progressive High Myopia
  • Pterygium
  • Purulent Endophthalmitis
  • Retinal Cysts
  • Retinal Detachment
  • Retinal Detachment and Retinal Tear
  • Retinal Dystrophy
  • Retinal Hemorrhage
  • Retinal Ischemia
  • Retinal Neovascularization
  • Retinal Telangiectasia
  • Retinal Vascular Occlusion
  • Retinitis Pigmentosa (RP)
  • Retinoblastoma
  • Retinopathy of Prematurity (ROP)
  • Retinoschisis
  • Senile Cataracts
  • Stye
  • Sympathetic Uveitis
  • Tear Duct Disorders
  • Traditional Retinal Tears
  • Trichiasis
  • Tumor
  • Uveitis and Iridocyclitis
  • Visual Field Defects
  • Vitreous Hemorrhage
  • Wet Age-Related Macular Degeneration
  • B-Scan Ultrasound
  • Eye Test
  • Eyelid Surgery
  • Farnsworth Lantern Test
  • Retinal Laser Surgery
  • Ultrasound, Eye
  • Vision Screening
  • Vitreoretinal Surgery

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Dr. Richards' Reviews

Likelihood to recommend Dr. Richards

4.9

Based on 58 ratings

5 Star
97%
97%
4 Star
2%
2%
3 Star
2%
2%
2 Star
0%
0%
1 Star
0%
0%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Office is way too busy. Wait time is exceptionally long. There could be a more efficient organization of testing, scan, and consult. Total time for these 3 functions was less than 20 minutes. Waited for 1 hour 40 minutes between functions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Anonymous – Oct 19, 2021
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Reply
Appointment was efficient and on time. Great flexability to see myself and my wife at the same time.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael S. – Apr 09, 2021
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Reply
I am very thankful that Dr. Richards accepted me as a patient. Most people have a problem tolerating an older person. I am 78 but the staff is patient and always make sure I see a doctor who knows their stuff about eyes.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maxie L. F. – Apr 09, 2021
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Reply
Getting a shot in your eye is not a pleasant experience but Dr. Richards is the BEST!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Betty C. – Nov 11, 2020
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Reply
Everyone was so nice. I liked Dr. Richards a lot. This was emergent and I was treated with respect and kindness.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen B. – Nov 11, 2020
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Reply
I appreciate the fact that all of the people in this clinic are always striving to make this treatment a better experience.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gary H. – Jul 21, 2020
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Reply
Great doctor. Great staff-I was there at the start up of Dr. Richards' practice. Never have I been disappointed. Staff is always friendly and ready to help.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James P. S. – Jul 21, 2020
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Reply
Very good experience, especially considering that they had to work me in!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S. W. – Jul 15, 2020
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Reply
My experience at Piedmont Retina has been exceptionally good. High quality/expert care. Responsive, supportive and knowledgeable staff. I completely trust them.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle S. – Jul 15, 2020
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Reply
Busy. Yes, of course they're busy. In reference, would one stand and wait to eat at an empty restaurant? Absolutely not! This specialty office is the type that because of the patient population it is going to be busy. And no one likes to wait. But it cannot be helped. The health of our eyes are important. The staff is always professional, courteous, prompt. They are busy also, but never have I overheard them complain. Dr. Richards is the best. Always asks if you have any questions. I highly recommend this office to anyone!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty W. – Jul 03, 2020
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Reply
This is my 2nd visit to this office after my specialist retired. The staff has been courteous, efficient and competent. I would highly recommend!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin H. – Jul 02, 2020
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Reply
Dr. Richards and his staff were all extremely professional, courteous and caring in handling my retina problems. Overall it has been a VERY satisfactory experience for me!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
W. W. S. – Mar 04, 2020
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Reply
He is very caring and professional! Great job helping with my surgery and disability insurance.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gary R. – Feb 18, 2020
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Reply
Everything is organized, everyone is warm and polite. Instructions are clear. It is a well oiled machine that has a great environment and ambiance with skilled staff! The BEST!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Donna K. – Jan 16, 2020
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Reply
Very pleasing and accomodating!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy G. – Dec 04, 2019
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Reply
The staff is always courteous and professional. Phone calls are answered promptly. Dr. Richards always answers all questions and address concerns.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
N. S. – Dec 04, 2019
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Reply
I can see because of Dr. Richards!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Randolph H. – Dec 04, 2019
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Reply
I am a diabetic and needed to have a vitrectomy done which sounded very scary to me. Dr. Richards and his team were very patient and helpful through the whole process. I am very glad to have him as my eye doctor!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
J. F. – Nov 07, 2019
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Reply
The office is very efficiently operated. Entire experience a positive one- definitely a confidence builder.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Rebecca G. – Nov 07, 2019
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Reply
Dr. Richards saved my eyesight several years ago. He's the best! Staff are just wonderful and very caring. They never rush you and are always willing to listen! I am totally satisfied. I wish I didn't have to have the injections in my eye but I can't imagine being anywhere else.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Norma L. – Oct 29, 2019
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About Me

Care Philosophy

Dr. Charles Richards is an experienced, board certified Retina surgeon with degrees from Emory University and Columbia University College of Physicians...Read more

Biography

Dr. Charles Richards is an experienced, board certified Retina surgeon with degrees from Emory University and Columbia University College of Physicians and Surgeons.

Specialties

  • Ophthalmology

Board Certifications

  • Ophthalmology
Learn why a board certification matters

Education

University of Virginia
Fellowship Hospital
Wake Forest University Eye Center
Residency Hospital
1998
UNC Hospitals
Internship Hospital

Languages

  • English
  • Spanish

Awards

  • Healthgrades Honor Roll
Learn more about recognized doctors

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Charles Richards, MD?

View contact information to make an appointment.

Does Dr. Charles Richards, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

Does Dr. Charles Richards, MD accept new patients?

New patients are generally accepted by Dr. Charles Richards, MD on Healthgrades. To arrange an appointment, call the number on undefined's profile.

What conditions does Dr. Charles Richards, MD treat?

Dr. Charles Richards, MD frequently treats the following conditions: Age-Related Macular Degeneration, Benign Neoplasm of Choroid, and Benign Neoplasm of Eye. See more on Healthgrades.

What is Dr. Charles Richards, MD's office address?

Dr. Richards' office is located at 180 Kimel Park Dr Ofc Main, Winston Salem, NC 27103. You can find other locations and directions on Healthgrades.

What languages is Dr. Charles Richards, MD fluent in?

Dr. Charles Richards, MD is able to speak English and Spanish. View profile to see all.

Is Dr. Charles Richards, MD affiliated with any hospitals?

Dr. Charles Richards, MD is affiliated with Novant Health Medical Park Hospital.

Does Dr. Charles Richards, MD receive good ratings from patients?

There is a star rating of 4.9/5 for Dr. Charles Richards, MD. Patients say that they trusted the provider's decisions and the provider listened & answered questions well. See all patient feedback on Healthgrades.

Focus on Graves' Disease

Locations

Piedmont Retina Specialists

Piedmont Retina Specialists180 Kimel Park Dr Ofc Main Winston Salem, NC 27103
1

Affiliated Hospitals

Dr. Richards is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Novant Health Medical Park Hospital

Winston Salem, NC

87% Patients that would definitely recommend, 17% higher than the national average

3 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2023)