Dr. Charles Kays, MD

Cosmetic, Plastic & Reconstructive Surgery •  Male • Age 69
  
Dr. Kays
Accepting new patients

Wilmington Plastic Surgery

2305 Canterwood Dr Wilmington, NC 28401

Make an Appointment

(910) 343-0119

Dr. Charles Kays, MD is a Cosmetic, Plastic & Reconstructive Surgery Specialist in Wilmington, NC and has over 31 years of experience in the medical field. Dr. Kays has more experience with Reconstructive Surgery than other specialists in his area. He graduated from Medical University Of South Carolina medical school in 1989. He is affiliated with medical facilities New Hanover Regional Medical Center and Novant Health Brunswick Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Kays to book an appointment.


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At a Glance

  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Insurance Check

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Dr. Kays accepts

Accepted insurance can change. Please double-check when making an appointment.

(910) 343-0119

Dr. Kays accepts the following insurance:

Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of North Carolina
Blue Options PPO
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
Commercial Insurance Company
EmblemHealth
Emblem Health
Golden Rule
Humana
MedCost
MedCost PPO
MedHealthInsurance
MultiPlan
MultiPlan PPO
PHCS Network PPO
Tricare
Prime
Standard
TriCare for Life
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Kays

Based on treatment records, we have identified the following as areas of care that Dr. Kays treats more often than their peers. If you are unsure whether Dr. Kays treats other conditions, please contact the office at (910) 343-0119.

Reconstructive Surgery

Reconstructive surgery focuses on repairing and rebuilding damaged tissue caused by injury, disease, surgery or birth defects through procedures such as breast reconstruction, scar revision, gender confirmation surgery, and hand surgery.Compare with other Reconstructive Surgery specialists.

Typically treats 60% more than similar doctors

Based on claims data for 2 conditions and procedures

TreatmentsTreatment Frequency
Breast Reconstruction
very high
very high

Treatment Frequency

Dr. Kays performs Breast Reconstruction more than 93% of their peers

Dr. Kays performs this procedure more than 93% of their peers

Nipple Reconstruction
high
high

Treatment Frequency

Dr. Kays performs Nipple Reconstruction more than 84% of their peers

Dr. Kays performs this procedure more than 84% of their peers

Skin Grafts
normal
normal

Treatment Frequency

Dr. Kays performs Skin Grafts more than 27% of their peers

Dr. Kays performs this procedure more than 27% of their peers

Check Dr. Kays' experience treating your condition or procedure

Dr. Kays' conditions and procedures:

  • Abdominoplasty
  • Adjacent Tissue Transfer
  • Benign Tumor
  • Blepharoplasty
  • Body Contouring (After Weight Loss Surgery)
  • Breast Augmentation
  • Breast Diseases
  • Breast Lift Surgery
  • Breast Ptosis
  • Breast Reconstruction
  • Breast Reduction
  • Breast Surgical Procedure
  • Cancer
  • Capsular Contracture of Breast Implant
  • Cosmetic Eyelid Surgery
  • Cosmetic Facial Surgery
  • Cosmetic Surgical Procedure
  • Destruction of Benign Skin Lesion
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Excision of Benign Skin Lesion
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Facelift
  • Facial Reconstruction
  • Gastrointestinal Diseases
  • Gynecomastia
  • Liposuction
  • Moles (Benign Skin Lesions)
  • Nipple Reconstruction
  • Nose Plastic Surgery (Rhinoplasty)
  • Pulmonary Disease
  • Skin Aging
  • Skin Cancer
  • Skin Grafts
  • Wound Repair

Dr. Kays' Reviews

Likelihood to recommend Dr. Kays

4.7

Based on 51 ratings

5 Stars
92.15686274509804%
(47)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
7.8431372549019605%
(4)
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Dr. Kays?
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RecentHighestLowestMost Helpful
Reply Flag
Met with quite a few doctors to discuss surgery. Crazy time to do it during pandemic, but Dr. Kays and staff too incredible care of me! Only negative is I wish I would've done it sooner!!!!! Don't wait! Schedule with him!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Brandi – Jul 23, 2020
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Very good experience with Dr. Kay's, his staff, the procedure, and the results.
What went well
No results
What could be improved
No results
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Mar 07, 2020
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Reply Flag
It was a nightmare. I lost so much blood I needed two bags to save me. All along Dr Kay’s telling the nurse I lost minimal blood during surgery. I then had narcotic breast and had wound care for six months with my breast scarred and deformed. I was told that a tram flap would be the best way to go. Now are you telling me there are no mess ups with Dr Kay’s just amazing adoration? Give me a break
What went well
No results
What could be improved
No results
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Jan 10, 2020
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Reply Flag
My self confidence is restored! Such a professional caring clinician, Dr Kays truly works closely with a stellar team of individuals and runs a phenomenal practice. It was never an inconvenience to change an appt time, to call with a question and each person I encountered gave sound information. It was very clear that meeting their patients needs is their priority. Thankful to each one on his team- would recommend to friends, family and other medial professionals seeking these services!
What went well
No results
What could be improved
No results
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Jean – Dec 06, 2019
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Reply Flag
Dr.Kays was professional throughout my treatment. He made sure to find out what I needed and he accomplished the goal. He Is personable, kind and one heck of a surgeon! Likewise, his staff was just as professional and ready to answer any and all my questions. I will recommend him to all my friends and family.
What went well
No results
What could be improved
No results
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Wendy McGuire – Nov 15, 2019
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Reply Flag
I wish I could give Dr. Kays and his staff 100 stars. Every single part of my experience was exceptional. From the consultation, to surgery day, to recovery and RESULTS. I feel confident and comfortable and I will always be grateful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
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Oct 28, 2019
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Reply Flag
He messed up my face!
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
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Natalie – Aug 23, 2019
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Reply Flag
Dr Kays performed my breast reconstruction surgery after a double mastectomy. He and his staff were so compassionate and professional during a very difficult time. I am so pleased with my outcome and would highly recommend him to women who are preparing to go through reconstructive surgery.
What went well
No results
What could be improved
No results
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Dawn Ormsby – Jul 19, 2019
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Reply Flag
Dr Kays listened to me and was able to perform the exact procedure I wanted. He was extremely professional, and answered every question I had. He spent as much time as I needed to make me feel comfortable with every aspect of my surgery. I would highly recommend Dr. Kays.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
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Lumberton , NC – Jun 24, 2019
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Reply Flag
Dr. Kays and his team completed a tummy tuck for me recently and it was absolutely excellent. He is very caring, patient, and professional. I felt comfortable with the entire process and at 59, it was a bit unnerving. Dr. Kays' team will take excellent care of you from the beginning to the end.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Long wait times
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MED in Jacksonville, NC – Jun 05, 2019
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Reply Flag
Amazingly friendly and efficient team.
What went well
No results
What could be improved
No results
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Naomi V. in Wilmington, NC – Jan 17, 2019
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Reply Flag
Dr Kays and his staff were wonderful! Both so compassionate. They spent a lot of time with me, explained every aspect of my surgery from beginning to end. It was an unbelievable experience. From the moment I walked into the office for my consult, to the day of my surgery and post op appointments, I felt they gave me the care they would have given their own family. I couldn’t have chosen a more competent doctor. Thank you for letting me love my body again!
What went well
No results
What could be improved
No results
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Debbie in Wilmington , NC – Dec 11, 2018
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Reply Flag
Dr. Kay’s and his entire staff are wonderful. They are all truly sincere, caring and kind. My procedure was a great experience and they were with me and supportive the entire time. There were no surprises as absolutely every had been explained to me in terms that I fully understood. I highly recommend Dr Kay’s
What went well
No results
What could be improved
No results
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Jan in Wilmington – Nov 16, 2018
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Reply Flag
I had really uneven breasts to begin with (at least 2 cup sizes different), so I went and discussed my options with Dr. Kays and we agreed that a breast augmentation surgery would be best for me. Him and his staff did everything to make me feel comfortable and overall happy at the end of my surgery. My breasts are close to even now and I love them, I love how I look, and I would recommend Dr. Kay’s and his staff to anyone who is considering a cosmetic surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
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L in NC, none – Jul 19, 2018
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Reply Flag
I had breast augmentation with Dr. Kays. I was incredibly pleased with the results, as well as Dr. Kays bedside manner and professionalism. His staff is attentive, friendly and professional. All facilities were clean. I would recommend Dr Kays to friends and family
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Was this helpful?
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Keri Burchette in Wilmington , NC – Jul 06, 2018
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Reply Flag
After a diagnosis of breast cancer, chemo and a mastectomy I was glad to be cancer free. Dr. Kayes and his team performed my reconstruction surgery. Now, after seeing the results I can with complete and sincere honesty recommend Dr. Kayes. He is not only a competent and qualified surgeon, but an artist as well. Thank you Dr Kayes, Nurse Morgan and Nurse TIffany for walking me through such a difficult time in my life and making me feel whole again.
What went well
No results
What could be improved
No results
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Debra Schulman in Wilmington, NC – Sep 05, 2017
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Reply Flag
Dr. Kay's did such an amazing job. My confidence is boosted, and I feel beautiful! His staff is also very friendly! They took time to answer any questions I had and made me feel comfortable about the procedure. I would highly recommend Dr. Kay's to anyone!
What went well
No results
What could be improved
No results
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Tiffany in Wilmington, NC – May 16, 2017
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Reply Flag
I used Dr Kays for reconstruction due to breast cancer. Outstanding compassion and quality. Excellent results. Perfect care and also staff is so efficient and pleasant. Highly recommend for any plastic surgery needs. Felt very safe throughout the process. Quick response to phone calls or questions. Even though I was dealing with cancer this was the best medical experience I have encountered anywhere.
What went well
No results
What could be improved
No results
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Brenda Allen in Lumberton NC – Mar 17, 2017
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Reply Flag
Dr. Kay's and staff were an absolute blessing. They were very supportive from day 1 of Breast cancer diagnosis and explained everything along the way through this year long journey. He and his staff are very encouraging and compassionate giving you hope where you think there is no where to go. I would highly recommend this experienced doctor to anyone.
What went well
No results
What could be improved
No results
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Angela in Rocky Point, NC – Mar 14, 2017
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Reply Flag
Dr. Kays has been a saving grace. After my breast cancer diagnosis and the decision to have a mastectomy I was directed to Dr. Kays for my reconstruction. What a gift. I knew immediately that I was going to be able to pick up my pieces and kick butt. He has been with me through every step and as I get closer to finishing my reconstruction I couldn't be happier. Knowing Dr. Kays is my plastic surgeon, I know I am gonna be just fine, physically and emotionally. I am still smiling!!
What went well
No results
What could be improved
No results
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Annabet in Oak Island, NC – Mar 06, 2017
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About Me

Care Philosophy

As a Plastic Surgeon, I look at each patient as a unique individual and try to understand what the desired look that they are trying to achieve. I then...Read more

Specialties

  • Cosmetic, Plastic & Reconstructive Surgery

Board Certifications

Education

1996
Georgetown University
Fellowship Hospital
1996
Georgetown University Med Center
Residency Hospital
1994
New Hanover Regl Mc
Residency Hospital
1990
Greenville Memorial Medical Center
Internship Hospital
1989
Medical University Of South Carolina
Medical School
1980
Med Univ Of Sc
Medical School
1969
Fairleigh Dickinson University / School of Dentistry
Undergraduate School

Awards

Frequently Asked Questions

Is Dr. Charles Kays, MD accepting new patients?

Does Dr. Charles Kays, MD accept my insurance?

What are Dr. Charles Kays, MD's top areas of care?

Locations

Wilmington Plastic Surgery

Wilmington Plastic Surgery2305 Canterwood Dr Wilmington, NC 28401
1

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Kays treats patients.

Learn more

New Hanover Regional Medical Center

Wilmington, NC

75% Patient experience rating, 6% higher than the national average

  • Outstanding Patient Experience Award™ (2019, 2018)

Novant Health Brunswick Medical Center

Bolivia, NC

75% Patient experience rating, 6% higher than the national average

  • Patient Safety Excellence Award™ (2018)
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