Dr. Charles Hightower, MD

Orthopedic SurgeryMaleAge 43

Dr. Hightower
Accepting new patients
Telehealth services available

Enhance Orthopedic Surgery

9309 Glacier Highway A102 Juneau, AK 99801

Make an Appointment

(907) 444-5501

Dr. Charles Hightower, MD is a Orthopedic Surgery Specialist in Juneau, AK. He is affiliated with Bartlett Regional Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Hightower to book an appointment.

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Hospital Highlight

Dr. Hightower is affiliated with Bartlett Regional Hospital Juneau, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Alaska
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Hightower's experience treating your condition or procedure

Dr. Hightower's Top Procedures and Conditions

Treatment Frequency
Patellofemoral Pain Syndrome or Knee Pain
normal
normal

Treatment Frequency

Dr. Hightower treats Patellofemoral Pain Syndrome or Knee Pain more than 90% of his peers

Dr. Hightower treats this condition more than 90% of his peers

Rating Includes other areas of care:

  • Knee Pain
Joint Pain
normal
normal

Treatment Frequency

Dr. Hightower treats Joint Pain more than 87% of his peers

Dr. Hightower treats this condition more than 87% of his peers

Ankle Sprains and Strains
normal
normal

Treatment Frequency

Dr. Hightower treats Ankle Sprains and Strains more than 87% of his peers

Dr. Hightower treats this condition more than 87% of his peers

Dr. Hightower's conditions and procedures:

  • Achilles Tendinitis
  • ACL Surgery
  • Adhesive Capsulitis
  • All Shoulder or Elbow Replacement Procedures
  • Ankle and Foot Instability or Derangement
  • Ankle Arthroscopy
  • Ankle Fracture
  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Arm Surgery
  • Arthritis of the Elbow
  • Baker’s Cyst
  • Bone Scan
  • Broken Arm
  • Bunion
  • Bursitis
  • Carpal Tunnel Injection
  • Carpal Tunnel Release
  • Carpal Tunnel Syndrome
  • Chondrocalcinosis
  • Chronic Neck Pain
  • Clavicle Fracture
  • Coccyx or Sacrum Fracture
  • Complications of Joint Prosthesis
  • De Quervain's Disease
  • De Quervain's Release
  • Difficulty With Walking
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Dupuytren's Contracture
  • Elbow Bursitis
  • Elbow Fracture and-or Dislocation Treatment, Open
  • Elbow Sprain
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Excision of Humerus
  • Excision of Scapula, Clavicle, Rib, or Sternum
  • Femur Fracture
  • Foot and Ankle DislocationTreatment, Open
  • Foot and Ankle Fracture and Dislocation Treatment
  • Foot and Ankle Fracture Treatment, Closed
  • Foot and Ankle Fracture Treatment, Open
  • Foot Fracture
  • Foot Sprain
  • Fracture Care
  • Fracture of Hand (incl. Fingers)
  • Gait Abnormality
  • Ganglion Cyst
  • Glenoid Labrum Tear
  • Gout
  • Hammer Toe
  • Hand and Wrist Fracture and Dislocation Treatment
  • Hand and Wrist Fracture Treatment, Closed
  • Hand and Wrist Fracture Treatment, Open
  • Hand Fracture
  • Hip Fracture
  • Hip Replacement
  • Hip Sprain
  • Humerus Fracture
  • Internal Derangement of Knee
  • Joint Drainage
  • Joint Fluid Test
  • Joint Pain
  • Knee and Leg Fracture and Dislocation Treatment
  • Knee and Lower Leg Fracture Treatment, Closed
  • Knee and Lower Leg Fracture Treatment, Open
  • Knee Arthroscopy
  • Knee Dislocation
  • Knee Fracture
  • Knee Replacement
  • Knee Replacement Revision
  • Knee Sprain
  • Knee Surgery
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Lateral Collateral Ligament (LCL) Sprain
  • Leg Fracture Above Knee (incl. Hip)
  • Leg Fracture Below Knee (incl. Ankle)
  • Limb Pain
  • McMurray's Test
  • Medial Collateral Ligament (MCL) Sprain
  • Meniscus Surgery
  • Musculoskeletal Function Test
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Neuroplasty
  • Non-Unions and Malunions of Fractures
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteochondritis Dissecans
  • Osteopenia
  • Osteoporosis
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pelvic Fracture
  • Peripheral Nerve Block
  • Plantar Fasciitis
  • Pyogenic Arthritis
  • Radiculopathy (Not Due to Disc Displacement)
  • Resection or Ablation of Bone Tumor, Partial or Complete Resection of Bone, Debridement of Bone
  • Reverse Total Shoulder and Total Shoulder Replacement
  • Rheumatoid Arthritis
  • Rotator Cuff Surgery
  • Rotator Cuff Tear
  • Rotator Cuff Tendinosis
  • Runner's Knee
  • Sciatica (Not Due to Disc Displacement)
  • Separated Femoral Epiphysis Treatment
  • Shoulder Arthroscopy
  • Shoulder Dislocation
  • Shoulder Fracture and Dislocation Treatment
  • Shoulder Fracture Treatment
  • Shoulder Impingement Syndrome
  • Shoulder Replacement
  • Shoulder Tendinitis and Tenosynovitis
  • Sjögren's Syndrome
  • Spinal and Postural Screening
  • Spine Fractures, Traumatic
  • Spondylitis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Synovial Biopsy
  • Systemic Chondromalacia
  • Tibia and Fibula Fractures
  • Tibia or Fibula Stress Fracture
  • Total Hip Replacement
  • Trigger Finger
  • Trigger Finger Release
  • Trigger Point Injection
  • Unicompartmental Hip Surgery
  • Wrist Fracture
  • Wrist Sprain or Strain

Insurance Check

Search for your insurance provider

Dr. Hightower accepts

Accepted insurance can change. Please double-check when making an appointment.

(907) 444-5501

Dr. Hightower accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Medicaid
Premera Blue Cross
Tricare

Dr. Hightower's Reviews

Likelihood to recommend Dr. Hightower

5.0

Based on 33 ratings

5 Stars
96.96969696969697%
(32)
4 Stars
3.0303030303030303%
(1)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
0%
(0)
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Leave a review

How likely are you to recommend
Dr. Hightower?
(Select your rating)
What went well
  • Explained conditions well (32)
  • Listened & answered questions (32)
  • Trusted the provider's decisions (32)
What could be improved
    RecentHighestLowestMost Helpful
    Reply
    Yes I would, everyone is different, but I still say thank you to Hightower for giving me my hands back, no more knubness and he did an awesome job on my brokeoff right hand. Thank you. Now I'm hoping I can see him again for my left ankle, crossing my fingers. Just my thoughts, like I said everyone is different in heart, body and soul??
    What went well
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Melanie Fredrickson – Jul 16, 2021
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    Reply
    Great customer service from Dr. Hightower and his staff after I broke my right wrist. I was worried about surgery and Dr. Hightower answered my questions and assured me that I would have a functioning wrist again soon after the surgery. After the wrist surgery my wrist is almost fully recovered.
    What went well
    • Appointment scheduling
    • Staff friendliness
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Christine – Jul 10, 2021
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    Reply
    Dr. Hightower is professional, honest and provides excellent education to his patients. I highly recommend Dr. Hightower! Friendly office staff. He repaired my ACL and a stress fractured back of the knee cap.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Kori Kuaana – Jun 16, 2021
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    Reply
    I visited Dr. Hightower after an emergency visit for a broken wrist. I found his office to be cheery, his staff even cheerier! Dr. Hightower was gentle, professional and knowledgeable. The equipment in his office was very high-tech. I felt comfortable and well-cared for. I even got flowers from him in the hospital! I totally recommend him to anyone needing orthopedic care.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    You don’t want to HAVE to see him, but if you DO h – May 21, 2021
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    Reply
    Wonderful service, confidence in skill and team, amazing bedside manner, perfect work, highly recommend Juneau and SE region is blessed to have Dr. Hightower. Find yourself at Bartlett Regional Hospital in need of a good orthopedic surgeon, tell him I sent you!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Kathleen – May 19, 2021
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    Reply
    I do not normally write good reviews on my doctors. I tell them face to face. The reason being, if I tell the world how wonderful this caregiver is, it will take me longer to get in for my next appointment. But in the case of Dr Hightower I am making an exception because he is one in a million. Dr Charles Hightower is the most competent,genuine,thorough,passionate, and caring doctor I have ever had the opportunity to receive medical treatment from. When our un-rushed appointments come to a close I fell like adopting him into my family. I leave feeling informed and confident that I am allowing myself to be placed in caring hands. Dr.Hightower recently performed a complete knee replacement on/for me. I was very hesitant but in need. He confidently assured me. I am almost 3 weeks out now and healing beautifully. He has made it clear that if I have and questions or problems he is there for me to answer them to his best ability. His office staff is friendly and professional.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Karen Bierman – May 06, 2021
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    Reply
    When I snapped my elbow all the way through and was losing my insurance coverage the next week, Dr. Hightower worked to get me into surgery as quickly as possible so that I could get on the path to healing without going broke to do it. 8 weeks later (and a plate and 8 screws), my arm is just about back to 100% and I'm back out on the ski hill. I can't say enough good things about the thorough and attentive care that I received. If you need an ortho doc in Juneau, I highly recommend Dr. Hightower!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Seth Whitten – Mar 31, 2021
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    Reply
    Professional. Excellent bedside manor. Operated on my hand. Sends flowers to all his patients! Great experience from start to finish!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Rachel Lopez – Mar 26, 2021
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    Reply
    I had a hiking accident broke my ankle in three places. I was so very blessed to have Dr. Hightower as my surgeon. I have seen him in the past with a knee issue as well. I felt comfortable to ask any questions or concerns I had. He put together a great treatment plan and I am on the road to recovery. He has awesome office staff very professional as well. We are so very lucky to have him in Juneau. Jackie D.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Feb 19, 2021
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    Reply
    I had a slip and fall that resulted in a wrist fracture. Dr. Hightower was amazing to deal with. I have had some major issues with this same hand/wrist/arm in the past. He reviewed everything and asked a lot of questions. He customized my treatment plan for the best recovery and also made sure I was still able to continue working at my job. He checked in frequently to make sure everything was on track. I had a full recovery and feel that I am in a better place with regard to my hand/wrist than I have been in several years. In short, I was very impressed with Dr. Hightower. I felt like a valued patient, not just another face in the crowd. This all occurred during the pandemic. He and his staff were incredibly professional to deal with. I never felt nervous about having an in-person appointment. Everything was clean. Everyone was wearing masks and patients were limited. I highly recommend Dr. Hightower and am very glad Juneau has another option for orthopedic care!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Sarah A. – Feb 11, 2021
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    Reply
    I went to Dr Hightower after experiencing a fractured humerus after slipping on the ice. Initially I went to the ER where I got x-rayed and received my diagnosis. I chose Dr. Hightower for my follow up appt with an Orthopod as I had heard so many positive things about him from people I know and this seemed like the perfect opportunity to check him out. He has a small cozy office where he also employs his mom and dad...all very friendly and welcoming folks. I was quite impressed with the imagery of my arm that Dr. Hightower was able to show me in his office. He had done his homework on my arm before I ever entered the room. He explained things well to me.. I was also appreciative in my next appt how he immediately sent all my info over to the Physical Therapists I plan on seeing and I received a call from them later in the day to schedule an appt. All very smooth and good communication between everyone involved. In the future I would certainly go to him again.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Cynthia Donaldson – Jan 02, 2021
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    Reply
    Dr. Hightower was great. My husband had a complicated elbow injury and difficult healing process. He gave us options, expectations, and challenges with each. It was a long process, but he was correct with everything he told us. He was very encouraging though it all
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Dec 03, 2020
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    Reply
    Dr. Hightower did a great job with carpal tunnel surgery on one of my hands! The staff is very welcoming and always willing to help if able. I would definitely recommend him and his awesome team.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Nov 26, 2020
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    Reply
    Dr. Steven Messerschmidt--who was treating me for low back and hip pain--referred me to Dr. Hightower, who ordered tests to diagnose a bad hip joint or torn labrum. Had it been a labrum tear, Dr. Hightower would have recommended a more experienced surgeon showing me that he placed a priority on my well-being. After thoroughly reviewing my blood tests, he called me at home on a weekend with concerns about an elevated reading to ensure I was aware of it and recommended follow-up. Dr. Hightower is obviously held in high regard by hospital nurses who praised his work and told me his patients seem to recover quickly. Indeed, I came home the day after full hip replacement surgery. And this was the first time I have ever received flowers from my doctor's office! His staff is caring and flexible. I appreciated Dr. Hightower's encouragement of my activity goals and suggestions for exercises. He listens attentively. Three months out and I am x-country skiing and hiking without pain.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Lynda Giguere – Nov 25, 2020
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    Reply
    I broke my toe back in April and Dr Hightower was the only one that would take me as a new patient during the covid frenzy. His staff treated me like family. Dr Hightower welcomed my questions and always made sure I understood the plan and procedure. His knowledge, his kindness and his after surgery care are just some of the reasons why I highly recommend him!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Brynden W – Nov 15, 2020
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    Reply
    I was visiting alaska for a job interview and dislocated my shoulder on an escalator at an airport the day prior. Dr. Hightower was one of the best docs I have ever seen in terms of knowledge, kindness, and helpfulness. I was scared and far from home and he reassured me and helped me. I couldn't have asked for a better experience and I naively expected less than world class care in such a remote location. I was completely wrong and can't recommend him highly enough!!!
    What went well
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Jonathon Hyde – Aug 20, 2020
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    Reply
    Dr. Hightower is amazing! Tremendous bedside manner and a very knowledgeable and skilled surgeon. I would recommend Dr. Hightower to anyone in need of an orthopedic consult. His staff also went above and beyond and they are all fantastic.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    2 people found this helpful
    Helpful
    Gerald Nance – Jul 31, 2020
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    Reply
    I received the highest quality care from Dr. Hightower. He is the very best Orthopaedic surgeon in Alaska. I had a TKR in September, 2016 and recovered quickly and was extremely pleased with my outcome.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    2 people found this helpful
    Helpful
    Sharon – Jan 14, 2020
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    Reply
    Excellent experience, very professional as well as personable, I highly recommend Dr. Hightower. The office staff is very efficient, kind and accommodating.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Louise Stutes – May 13, 2019
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    Reply
    After a bad pedicure my toe suffered from an infection, making it difficult to walk. Dr Hightower put me at ease and performed a brief procedure in the clinic and got me back on my feet. Dr Hightower was flawless and gentle-my baby slept on me the entire time! Dr Hightower was calm, kind and efficient. I highly recommend!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Andrea Horazdovsky – Apr 25, 2019
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    About Me

    Care Philosophy

    I believe excellence in care starts the minute you walk in the door. Our team is dedicated to making your care experience engaging and comfortable. Understanding...Read more

    Biography

    I was born and raised in Alaska and returned home in 2012. My wife and I live in Juneau with our 4 kids. We moved from Anchorage to Southeast Alaska...Read more

    Specialties

    • Orthopedic Surgery
    • Hand and Upper Extremity Surgery
    • Hip & Knee Orthopedics
    • Orthopedic Foot & Ankle Surgery
    • Orthopedic Shoulder & Elbow Surgery
    • Orthopedic Sports Medicine
    • Orthopedic Trauma Surgery
    • Orthopedics
    • Pediatric Orthopedic Surgery
    • Reconstructive Orthopedic Surgery
    Less...

    Board Certifications

    Education

    2012
    University Of Minnesota Medical Center Orthopaedic Surgery
    Residency Hospital
    2008
    University Of Minnesota Medical Center General Surgery
    Internship Hospital
    2003
    Columbia University
    Undergraduate School
    2000
    Western Washington University
    Undergraduate School
    ,

    Awards

    Frequently Asked Questions

    Does Dr. Charles Hightower, MD offer telehealth services?

    Dr. Hightower has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

    Is Dr. Charles Hightower, MD accepting new patients?

    Dr. Charles Hightower, MD generally accepts new patients on Healthgrades. You can see Dr. Hightower's profile to make an appointment.

    Does Dr. Charles Hightower, MD accept my insurance?

    Use the Healthgrades insurance check to verify if Dr. Hightower accepts your insurance.

    What are Dr. Charles Hightower, MD's top areas of care?

    Dr. Hightower frequently treats Patellofemoral Pain Syndrome or Knee Pain, Joint Pain, and Ankle Sprains and Strains. See all procedures and conditions Dr. Hightower treats.

    Where is Dr. Charles Hightower, MD's office located?

    Dr. Hightower's office is located at 9309 Glacier Highway A102, Juneau, AK 99801. Find other locations and directions on Healthgrades.

    How can I make an appointment with Dr. Charles Hightower, MD?

    Find contact information here to make an appointment.

    Locations

    Enhance Orthopedic Surgery

    Enhance Orthopedic Surgery9309 Glacier Highway A102 Juneau, AK 99801
    1
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    Dr. Hightower is affiliated with the following hospital. Select the hospital below to learn more.

    Learn more about how Healthgrades measuresHospital Quality.

    Bartlett Regional Hospital

    Juneau, AK

    77% Patient Experience Rating, 8% higher than the national average

    1 Award Received

    Award Highlight: Outstanding Patient Experience Award™ (2021)