Dr. Charles Flack, MD

Pediatric UrologyMaleAge 63

Pediatric Urology

Dr. Charles Flack, MD is a Pediatric Urology Specialist in Loxahatchee, FL and has over 38 years of experience in the medical field. He graduated from Medical College of Ohio in 1985. He is affiliated with medical facilities such as Bethesda Hospital East and HCA Florida Lawnwood Hospital. His office accepts new patients and telehealth appointments.

Dr. Charles Flack, MD

Palms Beach County Office

12957 Palms West Dr Ste 103 Loxahatchee, FL 33470
Accepting new patients
Telehealth services available
Telehealth services available

Accepting new patients

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

1 malpractice claim Found
  • Settlement (2022)View details
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Flack's experience treating your condition or procedure

Dr. Flack's Top Procedures and Conditions

Treatment Frequency
Balanoposthitis
very high
very high

Treatment Frequency

Dr. Flack treats Balanoposthitis more than 100% of his peers

Dr. Flack treats this condition more than 100% of his peers

Phimosis
very high
very high

Treatment Frequency

Dr. Flack treats Phimosis more than 100% of his peers

Dr. Flack treats this condition more than 100% of his peers

Undescended Testicles
very high
very high

Treatment Frequency

Dr. Flack treats Undescended Testicles more than 96% of his peers

Dr. Flack treats this condition more than 96% of his peers

Dr. Flack's conditions and procedures:

  • Balanitis
  • Balanoposthitis
  • Bedwetting
  • Bladder Diseases
  • Bladder Diverticulum
  • Bladder Infection
  • Bladder Stones
  • Blood in Urine (Hematuria)
  • Bowenoid Papulosis
  • Cancer
  • Chordee
  • Chronic Kidney Diseases
  • Congenital Obstruction of Ureteropelvic Junction
  • Congenital Obstruction of Ureterovesical Junction
  • Destruction of Penile Lesion
  • Epididymitis
  • Exstrophy of Bladder
  • Hydrocele
  • Hydronephrosis
  • Hypospadias
  • Kidney Cancer
  • Kidney Disease
  • Kidney Infection
  • Kidney Infection, Chronic
  • Kidney Stone Pain (Renal Colic)
  • Kidney Stones
  • Male Epispadias
  • Neurogenic Bladder
  • Orchitis
  • Painful Urination (Dysuria)
  • Paraphimosis
  • Peyronie's Disease
  • Phimosis
  • Polyuria
  • Sexually Transmitted Diseases (STDs)
  • Sleep Disorders
  • Sperm Abnormalities
  • Spermatocele
  • Syphilis Infections
  • Testicular Atrophy
  • Testicular Cancer
  • Testicular Implants
  • Undescended Testicles
  • Ureteral Stones
  • Ureteral Stricture or Kinking
  • Ureterocele, Congenital
  • Urethral Stricture
  • Urinary Disorders
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis and-or Vaginosis
  • Varicocele
  • Vesicoureteral Reflux
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Flack accepts

Accepted insurance can change. Please double-check when making an appointment.

(561) 736-7313

Dr. Flack accepts the following insurance:

Aetna
Amerigroup (Wellpoint)
Anthem
National (BlueCard) PPO
Assurant Health
AvMed
Blue Cross Blue Shield
Blue Cross Blue Shield of Florida
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
Cigna
Commercial Insurance Company
Coventry Health Care
EmblemHealth
Emblem Health
First Health
First Health (Coventry Health Care)
Golden Rule
Government Employees Health Association (GEHA)
GEHA
HealthPartners
Humana
MagnaCare
MedHealthInsurance
Medicaid
Meritain Health
Molina Healthcare
MultiPlan
Principal Life
Tricare
UnitedHealthCare
United Healthcare

Dr. Flack's Reviews

Likelihood to recommend Dr. Flack

3.1

Based on 48 ratings

5 Star
50%
50%
4 Star
2%
2%
3 Star
0%
0%
2 Star
8%
8%
1 Star
40%
40%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Called physician's office before my son was born to ensure they would perform his circumcision. They refused to set up an appointment. I called when my son was born and was told he had to be 10 pounds or more before they would perform the procedure. Called when my son was 10 pounds and was told they still couldn't perform the procedure because now he was older than 12 weeks. How about just say you don't want to do the procedure. Now I am having difficulty finding a physician to perform the procedure because I was waiting on Dr. Flack and was given the run around and told lie after lie after lie! Now, my son is the one paying the consequences for his inaction!!!! Stay away from this office and this provider.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jan 26, 2021
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Reply
Dr. Flack is amazing beyond words. In the scariest times in our family’s lives he went above and beyond to take care of my child, answer any and every question I had. He made everything 1,000 times easier on a scared mom! Highly recommend!!
Helpful
Dec 09, 2020
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Reply
Dr. Flack is an outstanding urologist and surgeon. He saw my 6 month old son for emergency surgery and went above and beyond to help him. He truly cares for his patients and he is very good at what he does. I would recommend him in a heartbeat.
1 person found this helpful
Helpful
Apr 01, 2019
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Reply
My daughter Tatiana has been seen by dr Flack since she was born she’s now 13 years old and is still been seen by him. She has a surgery done by him last year best experience ever they had me updated at all times. Best doctor ever strongly recommended
Helpful
Mar 27, 2019
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Reply
We took our daughter to this Dr for more than 2 yrs b/c of recurring UTIs, during all this time she only saw the PA & was put on a daily dose of antibiotics, which didn't really work, then she started feeling bad, her stomach hurt a lot and I told the PA but she dismissed the antibiotics as the cause, it turns out that after many visits to the ER, tests, weeks of missing school, the antibiotics were the cause and yrs later she is still recovering. I will NOT put any kid through this hell!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
West Palm Beach, FL – Oct 24, 2017
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Reply
Dr. Flack is great! The best pediatric urology doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Boca Raton, FL – Jun 24, 2017
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Reply
Dr. Flack is amazing! He did surgery on our two year old. They kept us updated every 20 minutes of her surgery. He is an amazing surgeon, a year later and you can barely see her scar. Definitely recommend seeing him if your child needs a urologist.
3 people found this helpful
Helpful
Port Saint Lucie, FL – May 06, 2017
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Reply
I called to make an appointment for my daughter. The lady (Maldonado) was beyond rude. I said what I needed and provided her insurance information. She stated she didn't find her insurance info. I said she has insurance, we just went to Dr and had a kidney ultrasound and her insurance was fine yesterday. I asked to make the appointment then she can call or try insurance again. She said ok well " I'll make the appointment, but with no insurance is $450 for this and $200 for that in rude voice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
L in West Palm Beach, FL – May 05, 2017
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Reply
Words can't describe the experience this Doctor and his staff treats patients and families. My 10 month old child Chase was under his care. During the surgery he send a nurse out every 30 min or so to update us. They call you back almost immediately of you have questions. They don't hide their cell numbers. Allow you to send pictures. If all Doctors ran a prarice like this healthcare would be unsurpassed in America. Thank you Dr Flak and staff. He also allowed me to face-time an appointment
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Steve Romano in Lake Worth, FL – Apr 25, 2017
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Reply
Our 10 month old son had surgery on April 5th 2017 with Dr Flack and from the very first visit to the latest post op appointment we have been beyond impressed with the professionalism and empathy that has been given to our son and us as parents. It's a moms worst nightmare to have to give her infant baby surgery and entrust another to perform such act. To ease our minds we got 30 min updates during the surgery- he didn't have to do that!! So blessed that our baby was cared for so well! Thank you
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Wellington – Apr 23, 2017
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Reply
Dr Flack has been amazing with my son. He has been caring and patient. He has always answered all of my questions and made me feel comfortable. Thank you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Boca Raton, FL – Apr 05, 2017
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Reply
AWFUL!!! Think you are seeing the Dr and its the PA. Charge you upfront at time of service then send to insurance company and bill patient again for items that were already paid at time of service. Attempt to speak to front office and they call you back several days later. Unfortunate he is only pediatric urologist around because its not worth the hassle of going there.
What went well
  • Appointment scheduling
  • Office environment
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Pompano Beach, FL – Feb 11, 2017
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Reply
You do have to wait, but he is an AMAZING doctor who will find a solution to your problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
West Palm Beach, FL – Apr 06, 2016
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Reply
Never saw the physican. Nurse practitioner was good but I think as a new patient the least that the doctor can do is come and spend 5 minutes with our son. $880 later for a nurse practitioner visit and a simple ultrasound.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Sb in Boynton Beach, FL – Mar 13, 2016
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Reply
Dr Flack and his Nurse Practioner are AMAZING doctor. He takes his time and explains and answers all your questions. My 7 year old felt very comfortable with them both!!! The office staff was friendly helpful and accomodating. Yes you have to wait sometimss for your appointments but that is because he is the best and is very busy.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lake Worth FL – Feb 20, 2016
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About Me

Care Philosophy

My staff and I take pride in providing tender, loving Pediatric Urological care for a 10 county area. From your first appointment through the needed follow...Read more

Specialties

  • Pediatric Urology

Board Certifications

  • Pediatric Urology
  • Urology

Education

University of Florida
Fellowship Hospital
University of Pittsburgh
Residency Hospital
UNIVERSITY OF PITTSBURGH / MAIN CAMPUS
Internship Hospital
1985
Medical College of Ohio
Medical School
1981
College of Wooster
Undergraduate School
,

Languages

  • English
  • Portuguese
  • Spanish

Awards

  • Alpha Omega Alpha Medical Honor Society, 1985
  • Chief of Pediatric Urology, Wilford Hall Medical Center/PSSU Lackland Air Force Base, San Antonio, Texas, July 1993

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Charles Flack, MD?

Find contact information here to make an appointment.

Does Dr. Charles Flack, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

Does Dr. Charles Flack, MD accept new patients?

New patients are generally accepted by Dr. Charles Flack, MD on Healthgrades. To arrange an appointment, call the number on Dr. Flack's profile.

What conditions does Dr. Charles Flack, MD treat?

Dr. Flack frequently treats the following conditions: Balanoposthitis, Phimosis, and Undescended Testicles. See more on Healthgrades.

What is Dr. Charles Flack, MD's office address?

Dr. Flack's office is located at 12957 Palms West Dr Ste 103, Loxahatchee, FL 33470. You can find other locations and directions on Healthgrades.

What languages is Dr. Charles Flack, MD fluent in?

Dr. Flack is able to speak Portuguese, Spanish, and English. View profile to see all.

Is Dr. Charles Flack, MD able to provide telehealth services?

Dr. Flack provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Charles Flack, MD affiliated with any hospitals?

Dr. Charles Flack, MD is affiliated with Bethesda Hospital East and HCA Florida Lawnwood Hospital.

Is Dr. Charles Flack, MD a board-certified professional?

Yes, Dr. Charles Flack, MD holds board certifications in Pediatric Urology and Urology.

How much experience does Dr. Charles Flack, MD have?

Dr. Flack has over 37 years of healthcare experience.

Does Dr. Charles Flack, MD receive good ratings from patients?

There is a star rating of 3.1/5 for Dr. Charles Flack, MD. Patients say that the appointment wasn't rushed and they trusted the provider's decisions. See all patient feedback on Healthgrades.

Locations

Practice

Palms Beach County Office12957 Palms West Dr Ste 103 Loxahatchee, FL 33470
1
1850 SW Fountainview Blvd Ste 104 Port St Lucie, FL 34986
2
5325 Greenwood Ave Ste 203 West Palm Beach, FL 33407
3

Palm Beach Pediatric Urology

Palm Beach Pediatric Urology - Boca Raton9970 Central Park Blvd N Ste 202 Boca Raton, FL 33428
4

Palm Beach Pediatric Urology

Palm Beach Pediatric Urology - West Palm Beach10301 Hagen Ranch Rd Boynton Beach, FL 33437
5

Affiliated Hospitals

Dr. Flack is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Bethesda Hospital East

Boynton Beach, FL

64% Patients that would definitely recommend, 6% lower than the national average

15 Awards Received

HCA Florida Lawnwood Hospital

Fort Pierce, FL

55% Patients that would definitely recommend, 15% lower than the national average

6 Awards Received

Award Highlight: State Ranking Award - Vascular Surgery™ (2023)

HCA Florida Palms West Hospital

Loxahatchee, FL

70% Patients that would definitely recommend, Equal to the national average

5 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)

Jupiter Medical Center

Jupiter, FL

76% Patients that would definitely recommend, 6% higher than the national average

2 Awards Received

St. Mary's Medical Center

West Palm Beach, FL

63% Patients that would definitely recommend, 7% lower than the national average

1 Award Received

West Boca Medical Center

Boca Raton, FL

55% Patients that would definitely recommend, 15% lower than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)