Dr. Charles Creasman, MD
Orthopedic Surgery•Male•Age 70
Accepting new patients
Arizona Orthopedic & Fracture Surgeons
444 W Osborn Rd Ste 200 Phoenix, AZ 85013Dr. Charles Creasman, MD is a Orthopedic Surgery Specialist in Phoenix, AZ and has over 45 years of experience in the medical field. He graduated from Tulane University School Of Medicine medical school in 1976. He is affiliated with medical facilities such as Abrazo Central Campus and Abrazo Scottsdale Campus. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Creasman to book an appointment.
Dr. Creasman's Reviews
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What went well
- Staff friendliness (56)
- Appointment scheduling (55)
- Office environment (53)
What could be improved
- Appointment was rushed (25)
- Didn't listen or answer questions (24)
- Didn't explain conditions well (21)
Reply Flag
He is a very good doctor if your in pain he figures what to do he will order tests
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
- Long wait times
Roxane Cowan – Dec 29, 2020
Reply Flag
I had both knees replaced. He used Johnson and Johnson very old models. He was so nice before I had problems. After I had problems he was angry and dismissive. His solution? Had his assistant call me to see if I wanted Synvisc injections! Where do they put Synvisc injections in artificial knees? The hospital was filthy. I threw up in my bed and they never changed my gown or the sheets. Awful. I have had both revised and am in pain all the time. Thanks a lot Dr. Creasman.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Dorothy NADEAU – Nov 25, 2019
Reply Flag
Dr. Creasman is a stellar surgeon & with great ethics. I first went to him 14 years ago (& again yesterday for a different problem). He is no longer affiliated with Abrazo. Some reviews talking about quality of staff and answering of phones were not of Dr. Creasman's doing and that has been rectified. I met most of his staff & they are excellent. I would highly recommend Dr Chas. Creasman for any Orthopedic need.
Barry Nulph, Pres. Integra Systems Corp.
What went well
No results
What could be improved
No results
Barry A. Nulph in Phoenix, AZ – Dec 12, 2018
Reply Flag
i have a feeling we will meet at state board examiner, he was absolutely the worse i have seen, and I have seen bad
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mar 19, 2018
Reply Flag
I am a retired registered nurse. He is one of the nicest and best doctors I have ever met. He did a successful total hip repair on my 92 year old mom. He has wonderful bedside manners and is an excellent surgeon. As I was waiting for my mom I sat next to a man who had been an Xray tech and he told me that Dr creaseman had done all of the ortho surgeries that any of his family had needed over the years and that everyone in his family agreed that doctor Creaseman is the best.
What went well
No results
What could be improved
No results
E. Olson in Phoenix az – Oct 17, 2017
Reply Flag
Understand that he is a good surgeon, but his office is a disaster. Waited an hour for appt, then was told that he was 'too busy trying to catch up' to answer my questions about my surgery. I am moving ahead with the surgery, but have to say I would not recommend him because of the scheduling and communication issues. By the way, doctor, your front desk staff is fed up with the issues also.
What went well
No results
What could be improved
No results
Scottsdale, AZ – Jun 16, 2017
Reply Flag
Since abrazo medical group took over the office has gone from bad to worse. Doctor and assistant are okay. However the support staff are incompetent. They do not answer the phone and act as if doing their job is a crime. They have ZERO concern for patient issues. The Dr. Creasman has very little time to stay with patient. He is in and out in under 1 minute most of the time. Wait times are horrendous over the last 4 years above 45 minutes every time. The office is old and filthy, floor black mold
What went well
No results
What could be improved
No results
Phoenix, AZ – May 25, 2017
Reply Flag
This is my 2nd experience with Dr. Creasman and his staff. He is the greatest, very professional yet still friendly. The whole staff is wonderful and knows what they are doing. Both surgeries were a total success. Thank you Dr. Creasman and staff
What went well
No results
What could be improved
No results
Sherry Wagner in Phoenix, AZ – Mar 19, 2017
Reply Flag
I called to make until appointment the staff was unprofessional impolite and rude. After 5 minutes on the phone I cancelled my appointment and called another 5 star Dr in Scottsdale. It took less than one minute on the phone to do what they couldn't do in 5 minutes.
What went well
No results
What could be improved
No results
Sirius in Glendale, AZ – Aug 11, 2016
Reply Flag
DO NOT SEE THIS SURGEON!! I saw this Dr for my hip pain and was thoroughly disappointed. He was in and out of the room in about a minute, ordered the wrong test for my condition which cost me an extra $400, and documented that my shoulders were injured when it was my hips. I have talked to many other orthopedic specialists who all say the same thing about him. He uses outdated techniques and does not know what he is doing. DO NOT LET HIM PERFORM YOUR SURGERY!! I wish I knew this before I saw him
What went well
No results
What could be improved
No results
Katie K in Glendale, AZ – Aug 08, 2016
Reply Flag
The office staff was amazing. The PA, bar none. However when it came time to see the surgeon I was appalled. Not only was he awful to me as a patient he was abusive to his staff to the point of making me feel uncomfortable. Abrazo has really taken on a liability with this guy. I went elsewhere and had my knee replaced and I am so happy I did.
What went well
No results
What could be improved
No results
Theresa in Phoenix, AZ – Jul 29, 2016
Reply Flag
You bailed on me. You got upset over insurance details and your new owners Bravo Medical Group and you bailed on me. I don't know what happened to you. You've gotten bitter. You treat your office staff HORRIBLY. Do you even realize that?
The Office Staff gets 5 stars. You, after 14yrs of knowing you - get ONE.
Signed Glen Littell
What went well
No results
What could be improved
No results
Glen Littell in Surprise, AZ – Jun 23, 2016
Reply Flag
I was in a car accident about 3 years ago. I'm a little late on my survey here for the dr but this dr is amazing. I snapped my arm in half. Dr. Creasman was amazing and my arm is full use And very little scaring. You would never know I broke my arm. I would recommend this dr to anyone with a broken bone.
What went well
No results
What could be improved
No results
Jan 20, 2016