Dr. Charles Catania, MD
Gateway Family Practice Newtown Square
1240 WRIGHTS LN West Chester, PA 19380Accepting new patients
Dr. Catania's Reviews
Likelihood to recommend Dr. Catania
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What went well
- Appointment wasn't rushed (13)
- Explained conditions well (13)
- Listened & answered questions (13)
What could be improved
- Appointment was rushed (4)
- Didn't listen or answer questions (4)
- Didn't explain conditions well (3)
Reply Flag
Dr. Catania has the best side manner, he answers my questions with attention and respect. He has cared for my boys with great attention to their specific needs and takes his time to listen to them. We also had to visit him recently in his Covid clinic and it's amazing how he puts himself in front of sick patients day in and day out without regard for his own health. We greatly appreciate Dr. Catania and Love that he cares for our entire family... And even though we would never use it, we too have his cell number ... Thank you Dr. Catania for all you do
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dorothy – Mar 14, 2021
Reply
Very unprofessional and poor bedside manner. Spoke to him as an on-call doctor after finding out I had been exposed to someone who had COVID. He accused me of lying and was too busy to answer questions. Another family member saw him for testing 5 days ago and has called back multiple times since, and Dr. Catania still has not returned the call with the results or instructions as promised.
What went well
No results
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
Feb 27, 2021
I am so sorry you had this experience with me......Read More
Reply Flag
Never have I met a doctor so in tune with patient needs. Dr. Catania goes above and beyond. His actions show he truly cares about each and every one of us. I came to him with an immediate need, I received a phone call within 5 minutes, from the dr, not office staff. He has guided me through my illness the past three days without one complaint. He listens to everything I have to say, adjusts my plan as needed and doesn’t make me feel like just “another patient”. Docs like this are hard to find. I’m so grateful for his knowledge and compassion through this obstacle in my life!
What went well
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 05, 2021
Reply Flag
Can't believe this doctor could have poor reviews. I am constantly impressed with his attention to detail. He is always prepared for his appointments. In this I mean he remembers the patients current and past issues. He asks questions and waits for the answer. I have never felt rushed. Never felt like he isn't listening. I could ask for a better doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary – Feb 02, 2021
Dr. Catania's Reply – Flag
Very kind of you Mary, thank you and stay safe
Reply Flag
During the Covid outbreak the doctor has not only put his health and well being aside to do the right thing for his patients, he has also made himself available on off hours to answer many of our families unanswered questions! He has such a healing soul about him! We are thankful for Dr Catania and his staff!
What went well
No results
What could be improved
No results
Renee – Apr 01, 2020
Reply
Worst bedside manner I’ve ever experienced from a doctor. He doesn’t listen, assumes you’re an idiot and talks to you as such, and makes judgements before receiving all of the facts. I seriously cannot believe he actually has patients.
What went well
No results
What could be improved
No results
Megan – Feb 26, 2020
Megan, I am incredibly sorry you had that...Read More
Reply Flag
I am 82 years old and have known and been treated by many Doctors. Dr. Catania is one of the best. Takes his time with me and has ALWAYS been careful, caring, skillful and accurate. What more could one ask!
What went well
No results
What could be improved
No results
Joseph Ciampaglia – Jan 23, 2020
Reply Flag
Not sure what the negative post was about but this doctor really cares, he spends time, is knowledgeable, follows up the next day with our family... and we even have his personal cell number ... I guess you can’t please everyone 100% of the time, but this doc sure tries
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Michael Fischer – Jul 12, 2019
Reply
Horrible Care. If you have serious issue, stay way from him. He is good for wellness visits only.
What went well
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
West Chester , PA – Jun 21, 2019
Im not sure how many Doctors look at Healthgrade...Read More
Reply Flag
Dr. Catania listens to the patient, exhibits care, and discusses multiple options. He is an encouraging medical professional. I would not hesitate to recommend Dr. Catania to others and have done so frequently.
What went well
No results
What could be improved
No results
Apr 13, 2019
Dr. Catania's Reply – Flag
Thank you for your kind words.
Reply Flag
I love this Doctor. He gives you all the time you need. Listens to you. Never rushes you. I think he might be the best doctor I have ever had. I highly recommend him. My husband loves him too.
What went well
No results
What could be improved
No results
Mar 29, 2019
Very kind of you to post, I am lucky to be doing...Read More
Reply Flag
Respectful of time, listens and is attentive to our families needs, he is available for same day appointments and even calls us back in a very timely manner... his office staff is great / always full of smiles and respect, everything a doctors office should be
What went well
No results
What could be improved
No results
PA – Jan 19, 2019
Dr. Catania's Reply – Flag
Thank you so Much, I am very Grateful
Reply Flag
Timely, efficient, good listener! Office staff was polite and welcoming, they even followed up with me the next day and called me with normal lab results! All around great experience
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
EVAN C. in West Chester, PA – May 22, 2018
Reply Flag
Practices like an old time family doctor, listens, takes his time, and communicates well
What went well
No results
What could be improved
No results
JEN FINGERS in West Chester, PA – Jun 16, 2016
Dr. Catania's Reply – Flag
Very Kind of you to say That! Hope all is well