Dr. Charles Castillo, MD

General SurgeryMaleAge 62

General Surgery

Dr. Charles Castillo, MD is a General Surgery Specialist in Phoenix, AZ and has over 36 years of experience in the medical field. He graduated from University of New Mexico School of Medicine in 1986. He is affiliated with medical facilities Banner - University Medical Center Phoenix and St. Joseph's Hospital And Medical Center. His office accepts new patients and telehealth appointments.

Dr. Charles Castillo, MD

Arizona Associated Surgeons, PLLC

2320 N 3RD ST Phoenix, AZ 85004
Accepting new patients
Telehealth services available

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Telehealth services available

Accepting new patients

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Dr. Castillo's Reviews

Likelihood to recommend Dr. Castillo

4.6

Based on 36 ratings

5 Stars
88.88888888888889%
(32)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
11.11111111111111%
(4)
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Dr. Castillo
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RecentHighestLowestMost Helpful
Reply
Dr Castillo and his nurse, Lisa, are spot on! So attentive and competent and always make me feel like I’m the only patient in the world. They both ushered me thru breast cancer- they sincerely understand what that’s like for the patient
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Niernberg – Feb 19, 2022
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Reply
One of the coolest Surgeons/Doctors I've met. It's been a long time since I've seen him, but when I did he was very confident and reassuring. I had a whopper of a case of acute nectrotizing pancreatitis and he diagnosed my problem within 5 minutes of seeing me. Long story short. Dr's were puzzled by what was causing it, but six months later we found out he was 100% correct with his diagnosis. He removed my gal bladder and 5 gal stones that were causing the pancreatitis. He worked magic getting the stones out of the ducts. I haven't had any issues since. I highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom M. – Apr 07, 2021
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Reply
Shame on you! I came to you with lower ab/pelvic pain and you disagreed with the diagnosis from my doctor. You sent me back to my incapable Urologist Shane Daley to rewrite the diagnosis using your notes and your opinion-WRONG DIAGNOSIS! I’ve been advised by a colleague of yours to report both of you to the Az State Medical Board— Coming soon along with a malpractice lawsuit. I respected your attitude and credibility after my first consultation and actually trusted you to perform this surgery on me. This trust quickly vanished when Lisa, surgery scheduler put a call block refusing my calls. I’ll pray for you bc someday you will answer to a much higher healer!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Abel Natividad – Feb 17, 2021
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I saw Dr. Castillo in February of this year as I was having gallbladder problems and wanted to get educated. Dr. Castillo listened to all my considerations about having the surgery and gave me his best advice. I decided to be proactive and have my gallbladder removed. Glad I did as I had over 200 gallstones! The surgery was a total success with no problems & Dr. Castillo had several post-op suggestions that were very helpful for my recovery. I would definitely recommend him highly to anyone!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Linda Kantor in Phoenix, AZ – Apr 17, 2018
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Reply
At this point I can only review my initial experience With Doctor Castillo regarding an umbilical hernia . For now we are going to keep an eye on it, and that's great news cuz I sure as hell don't want the surgery. It was quite evident to me that he has very skilled hands. And that means a lot to me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Ron Marshall in phoenix – Mar 27, 2018
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Reply
Dr. Castillo and his entire staff are very professional, considerate and caring. He listens to patient concerns. I saw Dr. Castillo for a right inguinal hernia and he found I had a recurrent left inguinal hernia as well. He performed surgery on both in December of 2017. Both he and his PA Joni showed great bedside manner, ensuring that I was comfortable every step of the surgery and post-op instructions. I highly recommend Dr. Castillo, referring several family members and friends to his office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 people found this helpful
Helpful
Hoyt A. Phelps, III in Surprise – Dec 22, 2017
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Reply
Please understand that my first review was out of confusion and miscommunication out of Dr. Castillo's control. Subsequently, once that was cleared up and taken care of professionally by Dr. Castillo my care was impeccable. My surgery and after care was outstanding. I believe in Dr.Castillo and his staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Steven R. Isham in Avondale, Arizona – Dec 22, 2017
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Reply
Dr. Castillo starts off all smiles and pleasant when you first meet him. This is all a front. I had a recurrent Ventral Hernia he repaired in October of 2016. It is not even a year later and the whole problem has come full circle. He is extremely non-cooperative towards difficult issues and problems he in variably is responsible for regarding post-surgical complications and need for additional surgical intervention. My first hernia repair lasted 13 years. Castillo's lasted barely 11 months
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Andrew Rubin in Scottsdale, AZ – Oct 05, 2017
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Reply
Overly friendly, but he actually uses that to hide an anger issue, which surfaces pretty quickly if you are an informed patient. He has been around a long time, but is not checked out on latest methods, so he pushes you to do things his (old fashioned) way, when laparoscopic robotic would be better for YOU. Puts down other doctors that are more up-to-date than him. Pushes for the most over-the-top, involved, and expensive treatment (within the confines of what he knows how to do).
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Phoenix, AZ – Sep 06, 2017
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Reply
I highly recommend Dr. Castillo and Joni McIntyre PA. My experience with them both was amazing. When you are faced with surgery, I wouldn't hesitate to see them. Joni will completely put you at ease and their knowledge and professionalism can't be beat. Surgery was a success and feeling much better.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Kristen H. in Litchfield Park, Az – Mar 08, 2017
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Reply
Everything from first appts to last went well, and they answered my questions.. he has a confident outlook and a sense of humor , even took a Saturday call with a question I had after surgery.. thankyou for everything you did...since I had some golf ball sized stones. Your a great surgeon..thank you
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
K almand in Mesa, AZ – Jun 19, 2016
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Reply
Dr. Castillo and P.A. Joni McIntyre are amazing! I received excellent care and felt that I was in the absolute best hands in my surgery. They are kind, they listen and they show that they truly care. I would recommend Dr. Castillo, Joni McIntyre and staff to everyone!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
13 people found this helpful
Helpful
Helen L. in Phoenix, AZ – Feb 12, 2016
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About Me

Biography

Dr. Charles Castillo, MD is a General Surgery Specialist in Phoenix, AZ and has over 36 years of experience in the medical field. He graduated from University...Read more

Specialties

  • General Surgery

Board Certifications

Education

1992
Phoenix Integrated Surgical Reesidency
Residency Hospital
1986
University of New Mexico School of Medicine
Medical School

Awards

  • Healthgrades Honor Roll
  • Top Doctor by Phoenix Magazine, 2012

Frequently Asked Questions

What other General Surgery Specialists practice nearby?

Click here to compare with other General Surgery Specialists.

Does Dr. Charles Castillo, MD offer telehealth services?

Dr. Castillo has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Charles Castillo, MD's top areas of care?

Dr. Castillo frequently treats Cholecystitis and Gallstones, Inguinal Hernia, and Gallstones. See all procedures and conditions Dr. Castillo treats.

Where is Dr. Charles Castillo, MD's office located?

Dr. Castillo's office is located at 2320 N 3RD ST, Phoenix, AZ 85004. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Charles Castillo, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Arizona
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Castillo's experience treating your condition or procedure

Dr. Castillo's Top Procedures and Conditions

Treatment Frequency
Cholecystitis and Gallstones
very high
very high

Treatment Frequency

Dr. Castillo treats Cholecystitis and Gallstones more than 100% of his peers

Dr. Castillo treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Acute Cholecystitis
  • Cholecystitis
  • Gallstones
Inguinal Hernia
very high
very high

Treatment Frequency

Dr. Castillo treats Inguinal Hernia more than 100% of his peers

Dr. Castillo treats this condition more than 100% of his peers

Gallstones
very high
very high

Treatment Frequency

Dr. Castillo treats Gallstones more than 100% of his peers

Dr. Castillo treats this condition more than 100% of his peers

Dr. Castillo's conditions and procedures:

  • Abdominal Hernia
  • Abdominal Pain
  • Anal Fistula
  • Anal or Rectal Pain
  • Anorectal Abscess
  • Appendicitis
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Biliary Atresia
  • Boerhaave's Syndrome
  • Breast Cancer
  • Capsular Contracture of Breast Implant
  • Cholecystitis and Gallstones
  • Colon Cancer
  • Colon Disorders
  • Colorectal Cancer
  • Constipation
  • Crohn's Disease
  • Diaphragmatic and-or Hiatal Hernia
  • Diverticulitis
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Ductal Carcinoma in Situ
  • Endocrine Disorders
  • Esophageal Cancer
  • Esophageal Varices
  • Gallstones
  • Gastric Ulcer
  • Gastroesophageal Reflux Disease (GERD)
  • Hemorrhoids
  • Hernia
  • Hiatal Hernia
  • Hidradenitis
  • Hyperparathyroidism
  • Ileus
  • Incisional Hernia
  • Inflammatory Bowel Disease
  • Inguinal Hernia
  • Intestinal Abscess
  • Intestinal Obstruction
  • Lipomas
  • Lobular Carconima
  • Lung Cancer
  • Melanoma
  • Neoplasm of Gastrointestinal Tract
  • Pancreatic Cancer
  • Parathyroid (Gland) Disease
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroid Cancer
  • Partial Lung Collapse
  • Pelvic Abscess
  • Peripheral Vascular Disease (PAD, PVD)
  • Phlebitis and Thrombophlebitis
  • Pleural Effusion
  • Port Placements or Replacements
  • Ruptured Aortic Aneurysm
  • Secondary Malignancies
  • Spleen Cancer
  • Spleen Disorders
  • Stomach and Small Intestine Cancer
  • Stomach Cancer
  • Thoracic Outlet Syndrome
  • Thyroid Cancer
  • Thyroid Disease
  • Thyroid Nodule
  • Umbilical Hernia
  • Varicose Veins
  • Ventral Hernia

Insurance Check

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Dr. Castillo accepts

Accepted insurance can change. Please double-check when making an appointment.

(602) 340-0201

Dr. Castillo accepts the following insurance:

Aetna
Aetna HMO
Aetna PPO
Choice Plus POS II
Ameriben
American Republic
Anthem
National (BlueCard) PPO
Arizona Health Care Cost Containment System (AHCCCS)
American Indian Health Plan
Assurant Health
AZ Foundation Medical Care (AZFMC)
AZ Foundation Medical Care (AZFMC) EPO
AZ Foundation Medical Care (AZFMC) PPO
Banner Health
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield HMO
Blue Cross Blue Shield POS
Blue Cross Blue Shield PPO
Care 1st Health Plan
AHCCCS without Prior Authorization
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
Cigna
Cigna Healthcare of Arizona
Cigna HMO
Cigna POS
Cigna PPO
Great West Healthcare-Cigna
LocalPlus
Open Access Plus
City of Mesa Health Plan
CopperPoint Mutual
CopperPoint Mutual Insurance Company
Worker's Compensation WC
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
Health Net
HealthSmart
Humana
Choice Care PPO
Gold
Humana HMO
Humana PPO
Phoenix Standard
Mercy Care
AHCCCS - AZ Health Care Cost Containment System
AHCCCS without Prior Authorization
One Health
Phoenix Health Plan
AHCCCS - AZ Health Care Cost Containment System
Self Pay
Southwest Service Administrators, Inc.
Tricare
TriCare for Life
Triwest
TriCare/TriWest
United Healthcare Community Plan
AHCCCS Medicaid
UnitedHealthCare
United Healthcare
Worker's Compensation
Worker's Compensation WC
Zenith Administrators Inc

Locations

Arizona Associated Surgeons, PLLC

Arizona Associated Surgeons, PLLC2320 N 3RD ST Phoenix, AZ 85004
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