Dr. Charles Black, MD
Pediatric Clinic PA
2001 N Jefferson Ave Ste 300 Mount Pleasant, TX 75455Accepting new patients
Dr. Black's Reviews
Likelihood to recommend Dr. Black
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What went well
- Appointment wasn't rushed (5)
- Explained conditions well (5)
- Listened & answered questions (5)
What could be improved
- Staff wasn't friendly (1)
Reply
I went to him needing an uncommon surgery and was very uneasy about the whole process, but he walked us through everything and was very knowledgeable about what was going on. He answered all of our questions and put us at ease with the plan. He did a wonderful job with my surgery and I have had no issues since. He definitely knows what he is doing and wants the best for his patients. I would recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 25, 2019
Reply
Dr. Black has been very good with my teenage daughter. She has an infected cyst the needs to be removed. He explained everything completely. Scheduling this has been a nightmare, his scheduler is terrible.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Mar 01, 2018
Reply
Mr. Black is an excellent surgeon. Upon meeting him my fears were put at ease. He has an amazing way about him. He is able to calm the patient and he is a kind man. I felt confident knowing he was operating on my son.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Wendy Salin in Garland Tx – Feb 13, 2018
Reply
Dr. Black sat my husband & I down, drew a diagram of the esophageal repair my newborn needed, explained the procedure in detail, asked if we understood everything & asked if we had any questions. He took his time & was very thorough. He did a great job & I don't have one complaint about the service he provided to us. I definitely recommend this doctor!
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tina in Wylie – Jan 17, 2018
Reply
Dr. Black treated my daughter with the best care! She was scared going into surgery, but dr black explained everything perfectly to a child, showed her pictures of what he did after surgery and every time he checked on her, his bed side manor was awesome! My little girl loved him and that made me feel good. They also share the same bday so she thought that was cool! Thx for the best care Dr. Black!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jen in Denton,texas – Nov 17, 2016