Accepting new patients

Dr. Charlene Hu, MD

Neurology ·  Female · Age 56

Dr. Hu

ValleyCare Physicians Associates

5575 W Las Positas Blvd Ste 130 Pleasanton, CA 94588

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Dr. Charlene Hu, MD is a neurology specialist in Pleasanton, CA and has been practicing for 36 years. She graduated from Zhejiang University, School Of Medicine, Zijingang Campus in 1983 and specializes in neurology.


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Dr. Hu accepts

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(925) 463-0590

Dr. Hu accepts the following insurance:

Aetna
Aetna EPO
Aetna HMO
Aetna POS
Aetna PPO
Anthem Blue Cross
Anthem Blue Cross HMO
Anthem Blue Cross of California EPO
Beech Street (Multiplan)
Beech Street (Multiplan) PPO
Blue Shield of California
Added Advantage POS
Blue Shield of California HMO
Blue Shield of California PPO
Cigna
Cigna PPO
Open Access Plus
Health Net
Health Net EPO
Health Net HMO
Health Net POS
Health Net PPO
Healthy Heart HMO
Humana
Humana PPO
MultiPlan
MultiPlan PPO
PHCS
PHCS POS
PHCS PPO
Stanford Health Care Advantage
Medicare Advantage
Stanford Health Care Alliance
Group Plan
UnitedHealthCare
Medicare Advantage
United Healthcare EPO
United Healthcare HMO
United Healthcare POS
United Healthcare PPO

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check Dr. Hu's experience treating your condition or procedure

Dr. Hu's Top Procedures and Conditions

Treatment Frequency
Vertigo
very high
very high

Treatment Frequency

Dr. Hu treats Vertigo more than 100% of her peers

Dr. Hu treats this condition more than 100% of her peers

Rating Includes other areas of care:

  • Benign Paroxyzmal Vertigo of Childhood
  • Benign Positional Vertigo
  • Central Vestibular Vertigo
  • Migrainous Vertigo
Gait Abnormality
very high
very high

Treatment Frequency

Dr. Hu treats Gait Abnormality more than 100% of her peers

Dr. Hu treats this condition more than 100% of her peers

Rating Includes other areas of care:

  • Antalgic Gait
  • Myopathic Gait
  • Scissoring Gait
  • Spastic Gait
  • Steepage Gait
Brain Disorders
very high
very high

Treatment Frequency

Dr. Hu treats Brain Disorders more than 100% of her peers

Dr. Hu treats this condition more than 100% of her peers

Dr. Hu's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Alzheimer's Disease
  • Aneurysm
  • Ataxia
  • Autoimmune Diseases
  • Brain and Nervous System Cancer (incl. Gliomas, Astrocytoma, Schwannoma, Medulloblastoma, Chordoma)
  • Brain Aneurysm
  • Brain Disorders
  • Cancer
  • Carpal Tunnel Syndrome
  • Cerebral Artery Thrombosis
  • Cerebral Hemorrhage
  • Cerebrovascular Disease
  • Chronic Inflammatory Demyelinating Polyneuritis
  • Chronic Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Concussion
  • Confusion
  • Dementia
  • Diabetic Polyneuropathy
  • Difficulty With Walking
  • Diplopia
  • Dystonia
  • EEG (Electroencephalogram)
  • EMG (Electromyography)
  • Epidural Hematoma
  • Epilepsy
  • Essential Tremor
  • Gait Abnormality
  • Headache
  • Herniated Disc
  • Hydrocephalus
  • Idiopathic Intracranial Hypertension
  • Inflammatory and Toxic Neuropathy
  • Insomnia
  • Intervertebral Disc Disease
  • Low Back Pain
  • Meningiomas
  • Migraine
  • Multiple Sclerosis (MS)
  • Muscular Dystrophy (MD)
  • Myasthenia Gravis
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Nerve Sheath Tumors
  • Non-Cosmetic Chemodenervation
  • Normal Pressure Hydrocephalus
  • Parkinsonism
  • Parkinson's Disease
  • Peripheral Nerve Disorders
  • Polyneuropathy
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Restless Leg Syndrome
  • Seizure Disorders
  • Sleep Apnea
  • Sleep Disorders
  • Spinal Stenosis
  • Spine Disorders
  • Stroke
  • Subdural Hemorrhage
  • Syncope
  • Tension Headache
  • Thrombosis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trigeminal Neuralgia
  • Vascular Disease
  • Vertigo

About Me

Care Philosophy

Charlene Hu, MD, is one of over 300 Stanford Medicine-affiliated providers located throughout the Bay Area. She is board certified in Neurology.

Specialties

  • Neurology

Board Certifications

Education

1983
Zhejiang University, School Of Medicine, Zijingang Campus
Medical School
1983

Languages

  • Chinese, Mandarin
  • English

Awards

Dr. Hu's Reviews

Likelihood to recommend Dr. Hu

2.2

Based on 11 reviews

5 Stars
27.272727272727273%
(3)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
9.090909090909092%
(1)
1 Star
63.63636363636363%
(7)

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Dr. Hu?
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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Hu's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Charlene Hu, MD
RecentHighestLowestMost Helpful
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She didn’t seem to care about how patient feels and she questioned the reason for visit. When I tried to explain details, she questioned everything we did. I haven’t seen a dr who seems so careless and superior to her patience which is what I completely don’t understand. It’s such a bad experience and bad feeling so we decided to switch to another doctor. We didn’t get much info or helpful info after the visit. It’s such waste of my work time and money.
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Very impatient and did not seem to care. Diagnosed me within two sentences, when trying to explain she didnt want to listen. In the end she reversed her initial diagnosis, this was after basically begging her to listen after every sentence. I also heard one of the nurses say "You have a meeting with the senator at 5:30 and traffic is bad." and my appointment was at 4:30. Great professionalism.
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We found Dr. Hu to be a poor match for us. She did not listen well or respect my history or situation. She knew answers before she heard questions. Bossy and not at all pleasant.
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Dr Hu spent about 25 minutes typing on her laptop and jumped to a conclusion on the diagnosis. At the end of a 20 minute visit she had the nerve to charge $617.00 which will not be covered by insurance because of the enormous deductible that I have to pay. She also prescribed a medicine that caused side effects. We saw her for a follow up visit for a whooping 5 minutes and she charged $340.00. Again, not covered by insurance because of the outrageously high deductible.
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Dr Hu was cold, condescending and impatient. She spent most time typing away on her laptop instead of listening to you. She was visibly upset when I politely asked her a question. I came out of her office not learning more than when I came in. It's rare today to find a doctor who acts superior toward her patients. I blamed myself for not reading the poor reviews about her.
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I was seen by Dr. Hu as an inpatient. She was not a good listener nor seemed to be particularly interested in my case. She ordered no tests at all and spent very little time with me.
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Completely incompetent and easily distracted. Poor diadnostician
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