Dr. Chad Smalley, MD

Orthopedic SurgeryMaleAge 48

Orthopedic Surgery

Dr. Chad Smalley, MD is an Orthopedic Surgery Specialist in Chattanooga, TN and has over 23 years of experience in the medical field. He graduated from University Of Tennessee Health Science Center College Of Medicine in 2000. He is affiliated with medical facilities CHI Memorial Hospital Chattanooga and Parkridge Medical Center. His office accepts new patients and telehealth appointments.

Dr. Chad Smalley, MD

Center Sports Medicine/Orthpdcs

2415 McCallie Ave Chattanooga, TN 37404
Accepting new patients
Telehealth services available

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Telehealth services available

Accepting new patients

Dr. Smalley's Reviews

Likelihood to recommend Dr. Smalley

4.8

Based on 183 ratings

5 Star
93%
93%
4 Star
4%
4%
3 Star
0%
0%
2 Star
0%
0%
1 Star
3%
3%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Great Doctor! Great Experience!
Dr. Smalley and the Center for Sports Medicine (CSM) are the Gold Standard by which others should be judged! I truly mean that!!! I was able to make an appt with Dr. Smalley on-line one evening and see him the next afternoon. Within 90-minutes of arrival at CSM, we had records updated, co-payment made, initial consultation completed, X-Rays done, a very thorough, professional, courteous meeting with Dr. Smalley conducted, and a plan of action moving forward in place. 90-minutes to get all of this done might seem impossible and the use of “thorough” in my written review seems like an oxymoron-But this seemingly impossible timeline to accomplish all that was done on my visit was possible because of the efficiency of all involved at CSM and the expertise of Dr. Smalley! He is caring, personable, professional, knowledgeable, and efficient! TRULY THE GOLD STANDARD!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dr. Wayne Robinson – Feb 01, 2023
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Reply
Great visit
Dr Smalley was very personable! He explained my condition and the options for treating it. I appreciated his direct conversation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LA – Nov 18, 2022
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Reply
Office visit
Came in to see why right knee had aching pain.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Tipton Haynes – Nov 11, 2022
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Reply
He is pleasant,listening and easy going
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 14, 2022
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Reply
Excellent communicator
Timely, informative, easily understandable advise about my knee condition. Answered all my questions, so I could make an informed decision about knee treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marc – Oct 14, 2022
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Reply
100% likely. He is a great doctor.
Follow up knee pain. Not ready for surgery but Dr Smalley still spend a great deal of time discussing options to help with my increasing pain.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jesse Wilson – Aug 12, 2022
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Reply
Wonderful doctor
Dr. Smalley did a great job of describing my issue. He was friendly and professional, and his workers were as well. I would definitely recommend Dr. Smalley to others.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 27, 2022
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Reply
Thank you. The pain in my knee has gone after one injection and I’m walking somewhat normally. I highly recommend Dr. Smalley. Thank you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom Phillips – Jun 24, 2022
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Reply
I am so pleased with Dr. Smalley . He will listen to me and discuss what I’m asking without being rushed. He gives me options and explains each option. I would highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin Rasar – Jun 03, 2022
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Reply
I have seen him twice for different conditions and he right on every time as to what options I have, answering my questions, and I Trust him all the way that the treatment he suggests will work If there is a possibility that it won't, I already know my options and know to call him for the next step.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joanna – Apr 29, 2022
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Reply
Excellent Surgeon & Great Communicator
From the time I entered the door at the Center For Sports Medicine, all the staff were extremely approachable, friendly and helpful. The wait time was less than 5 or 10 minutes and the doctor came in to see me very quickly. Dr. Smalley was extremely descriptive and explanatory in explaining my MRI results, the surgical procedure recommended and what I could expect along the way. He was very patient with all my questions, fears and concerns. At the time of my surgery he came in before the surgery and explained the procedure plus answered all of my questions. After surgery was complete, he contacted my family waiting and explained the procedure was a success and what to expect in the upcoming week. On my follow-up visit the next week he repeated the same original office/bedside manner, in that he was helpful in answering all of my questions patiently, plus he calmed my post-surgery jitters & concerns. Overall, he was extremely patient with me and my type-A personality. Very satisfied.
What went well
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Wendy D – Apr 15, 2022
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Reply
Excellent Provider
I’ve seen Dr. Smalley on several occasions, and I’ve been pleased with my care every visit. He is unfailingly prompt, polite, prepared, and engaging. Dr. Smalley reviews X-rays, discusses disease process and options, and supports me in the mode of treatment I prefer. I highly recommend him for your shoulder care.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Kathleen Monnig – Apr 03, 2022
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Reply
My first visit I really thought he would be able to help me but it didn’t so my second visit I was disappointed he said there is nothing he can do it’s up to me to help myself I just felt like today he wasn’t sincere and didn’t really care and it’s all about the money.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
What could be improved
  • Long wait times
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Rita Merrell – Mar 10, 2022
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Reply
Sore Shoulder
The patient intake process went smoothly and quickly, and my waiting time was very brief. The x-ray imaging process also went quickly and smoothly, and Dr. Smalley met with me immediately thereafter to review the results. Dr. Smalley also explained the contemplated surgery very well and answered all the questions I had. For a first visit prior to surgery it was very satisfactory.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sore Shoulder – Mar 09, 2022
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Reply
My first visit and really liked him. Very knowledgeable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
RHONDA – Jan 28, 2022
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Reply
I hurt my knee Friday morning and they were able to worked me in that morning. I had x rays done prior to being seen which speed up the entire process. There were 2 different treatment options and the decision was left to me. Dr. Smalley was very personable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anne Johnson – Jan 16, 2022
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Reply
I had an appointment for shoulder pain. I was taken in before my appt time. I waited maybe 10 minutes for Dr. Smalley to come in and talk with me. He answered all my questions and made a plan to help alleviate my pain. Staff and Dr. Smalley were very nice, helpful and informative. Would definitely recommend him to anyone!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura – Jan 01, 2022
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Reply
Dr. Smalley is the best Orthopedic surgeon in the area. Very knowledgeable and easy to understand the issue.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Matthews – Dec 08, 2021
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Reply
Staff friendly and efficient. I am also in the medical profession and have high expectations of other providers. However I didn’t share my profession with him or his staff. He’s professional, to the point and offered several treatment options. One being an injection awaiting MRI…my shoulder already feels better. Love this Ortho group and happy to add him high on my list of favorites now.
What went well
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shana – Dec 05, 2021
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Reply
From registering at the front desk to the exam with Dr. Smalley, I was impressed. Treated with kindness by all, everyone was efficient as well as professional.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amy Winchester – Dec 03, 2021
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About Me

Care Philosophy

``My training in arthroscopy and sports medicine has prepared me to work with some of this area's best and brightest athletes; however, it has also prepared...Read more

Biography

A native of Oak Ridge, Chad Smalley was a three-sport letterman at Centre College in Kentucky, graduating Phi Beta Kappa and Magna Cum Laude.
Read more

Specialties

  • Orthopedic Surgery

Education

2005
Orthopaedic Residency
Residency Hospital
2001
West Virginia University Hospitals-Ruby Memorial
Internship Hospital
2000
University Of Tennessee Health Science Center College Of Medicine
Medical School

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Chad Smalley, MD?

Find contact information here to make an appointment.

What other Orthopedic Surgery Specialists practice nearby?

Click here to compare with other Orthopedic Surgery Specialists.

Does Dr. Chad Smalley, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What conditions does Dr. Chad Smalley, MD treat?

Dr. Smalley frequently treats the following conditions: Joint Pain, Sprains and Strains (incl. Muscle Tear), and Osteoarthritis. See more on Healthgrades.

What is Dr. Chad Smalley, MD's office address?

Dr. Smalley's office is located at 2415 McCallie Ave, Chattanooga, TN 37404. You can find other locations and directions on Healthgrades.

Is Dr. Chad Smalley, MD able to provide telehealth services?

Dr. Smalley provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Chad Smalley, MD affiliated with any hospitals?

Dr. Chad Smalley, MD is affiliated with CHI Memorial Hospital Chattanooga and Parkridge Medical Center.

How much experience does Dr. Chad Smalley, MD have?

Dr. Smalley has over 22 years of healthcare experience.

Does Dr. Chad Smalley, MD receive good ratings from patients?

There is a star rating of 4.8/5 for Dr. Chad Smalley, MD. Patients say that the provider listened & answered questions well and the provider explained conditions well. See all patient feedback on Healthgrades.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Tennessee
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Smalley's experience treating your condition or procedure

Dr. Smalley's Top Procedures and Conditions

Treatment Frequency
Joint Pain
very high
very high

Treatment Frequency

Dr. Smalley treats Joint Pain more than 100% of his peers

Dr. Smalley treats this condition more than 100% of his peers

Sprains and Strains (incl. Muscle Tear)
very high
very high

Treatment Frequency

Dr. Smalley treats Sprains and Strains (incl. Muscle Tear) more than 100% of his peers

Dr. Smalley treats this condition more than 100% of his peers

Osteoarthritis
very high
very high

Treatment Frequency

Dr. Smalley treats Osteoarthritis more than 100% of his peers

Dr. Smalley treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Osteoarthritis of Ankle
  • Osteoarthritis of Elbow
  • Osteoarthritis of Finger Joint
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteoarthritis of Toe
  • Osteoarthritis of Wrist
Hide other areas of care

Dr. Smalley's conditions and procedures:

  • Adhesive Capsulitis
  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Ankylosing Spondylitis
  • Anterior Cruciate Ligament (ACL) Injuries
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Arthritis of the Elbow
  • Arthritis of the Shoulder
  • Arthroscopic Knee Shaving
  • Ataxia
  • Avascular Necrosis
  • Baker’s Cyst
  • Bone Disorders
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cartilage Tear
  • Cervical Spine Myelopathy
  • Chondrocalcinosis
  • Clavicle Fracture
  • Complex Regional Pain Syndrome (CRPS)
  • Complications of Joint Prosthesis
  • Difficulty With Walking
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Femur Fracture
  • Fracture
  • Fracture Care
  • Gout
  • Humerus Fracture
  • Internal Derangement of Knee
  • Joint Drainage
  • Joint Pain
  • Knee Arthritis
  • Knee Dislocation
  • Knee Disorders
  • Knee Fracture
  • Knee Injuries
  • Knee Ligament Rupture
  • Knee Pain
  • Knee Resurfacing
  • Knee Sprain
  • Knee Tendinitis
  • Lateral Collateral Ligament (LCL) Sprain
  • Ligament Sprain
  • Ligament Tears
  • Limb Cramp
  • Limb Pain
  • Medial Collateral Ligament (MCL) Sprain
  • Meniscal Cyst
  • Meniscus Injuries
  • Meniscus Tear
  • Non-Unions and Malunions of Fractures
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteochondritis Dissecans
  • Osteopenia
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pseudoarthrosis
  • Rheumatoid Arthritis
  • Rotator Cuff Injuries
  • Rotator Cuff Tear
  • Rotator Cuff Tendinosis
  • Runner's Knee
  • Scoliosis
  • Shoulder Cartilage Treatment
  • Shoulder Diseases
  • Shoulder Dislocation
  • Shoulder Disorders
  • Shoulder Fracture and Dislocation Treatment
  • Shoulder Fracture Treatment
  • Shoulder Impingement Syndrome
  • Shoulder Instability
  • Shoulder Muscle Strain
  • Shoulder Pain
  • Shoulder Separation
  • Shoulder Sprain
  • Shoulder Stabilizations
  • Shoulder Tendinitis
  • Shoulder Tendinitis and Tenosynovitis
  • Sjögren's Syndrome
  • Spinal Stenosis
  • Spine Deformities
  • Spondylitis
  • Sprains and Strains (incl. Muscle Tear)
  • Systemic Chondromalacia
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Smalley accepts

Accepted insurance can change. Please double-check when making an appointment.

(423) 624-2696

Dr. Smalley accepts the following insurance:

Aetna
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Coventry Health Care
Humana
Medicare
MultiPlan
Principal Financial Group
UnitedHealthCare
United Healthcare

Locations

Center Sports Medicine/Orthpdcs

McCallie Avenue Office2415 McCallie Ave Chattanooga, TN 37404
1

Center for Sports Medicine & Orthopaedics

Gunbarrel Office7480 Ziegler Rd Chattanooga, TN 37421
2

Center For Sports Medicine & Orthopaedics

Center for Sports Medicine and Orthopaedics4725 BATTLEFIELD PKWY Ringgold, GA 30736
3

Practice

Associates in Ear Nose and Throat1949 Gunbarrel Rd Chattanooga, TN 37421
4

Affiliated Hospitals

Dr. Smalley is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

CHI Memorial Hospital Chattanooga

Chattanooga, TN

84% Patients that would definitely recommend, 14% higher than the national average

9 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)

Parkridge Medical Center

Chattanooga, TN

75% Patients that would definitely recommend, 5% higher than the national average

15 Awards Received

Award Highlight: State Ranking Award - Pulmonary Care™ (2023)