Dr. Chad Smalley, MD
Orthopedic Surgery•Male•Age 47
Accepting new patients
Associates in Ear Nose and Throat
1949 Gunbarrel Rd Chattanooga, TN 37421Dr. Chad Smalley, MD is a Orthopedic Surgery Specialist in Chattanooga, TN and has over 21 years of experience in the medical field. He graduated from University Of Tennessee Health Science Center College Of Medicine medical school in 2000. He is affiliated with medical facilities CHI Memorial Hospital Chattanooga and Parkridge Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Smalley to book an appointment.
Dr. Smalley's Reviews
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Dr Smalley is fantastic. I’ve seen him twice, and he is always very thorough. He takes time to listen and to answer questions. I’ve never felt like he was in a hurry to get to his next patient, which is so rare these days. The conservative treatments he ordered have been effective, and I couldn’t be more pleased. I have the utmost respect for Dr Smalley, and highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Brenda Sheets – Sep 24, 2021
Yes Dr. Smalley has done two of my surgeries and has overseen my recovery. He has help me improve my quality of life and return to normalcy. He listens and gives the patient options regarding treatment plans
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mark – Aug 25, 2021
This was my second shoulder issue and for sure wanted Dr Smalley again. Only waited a few days for appointment. I do regret not emphasizing more the excruciating pain I’ve had with this and hope the treatment plan we have is gonna provide the relief I desperately need/want.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
- Long wait times
Kathy – Aug 22, 2021
Very pleasant and everyone was so nice and friendly. Dr Smalley explain everything in a way I could understand and was so nice. Really enjoyed my visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Brenda Thimpson – Aug 20, 2021
I actually arrived around 30 minutes early for my appointment and saw the doctor almost immediately. I was actually walking back to my vehicle before my original appointment time. Dr Smalley was very helpful and encouraging about my diagnosis. I will definitely recommend him to other people.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Walker – Aug 18, 2021
Excellent visit. Took time. Was thorough. Communicated well. Demonstrated a high degree of knowledge and professionalism. Was very affable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Preston2 – Aug 06, 2021
Very knowledgeable, patient and responsive to all my questions. We made a plan together for my treatment and follow up care efficiently and cost effectively.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 04, 2021
My wife and I have both seen Dr. Smalley before. He is very laid back, making his patients feel at ease. He listens to your concerns and is very through seeking our medical problems. We feel that he genuinely cares about his patient's wellbeing; one isn't just a number with Dr. Smalley. Gayla and I feel that Dr. Smalley is one of the best doctors that we have had the pleasure of seeing in Chattanooga and that Sports Medicine is very blessed to have him on staff.
Mark & Gayla Dunfee
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mark Dunfee – Aug 03, 2021
I received excellent care during the visit today. Dr Smalley explained the shoulder replacement surgery to where it was able for me to understand what to expect postop. He did do my rotator cuff surgery 4 years ago & told me id need a shoulder replacement in about 4 years & he was right. Look forward to continuing care from him & his team!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Karen – Jul 31, 2021
Dr Smalley is the best of the best. He was patient and did not hurry me. Went over X-rays and CT Scan of my shoulder throughly. His nurse Amber and Dana at the front desk are terrific. Wait time was one hour fifteen minutes after appointment time.
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Jerre Haskew – Jul 09, 2021
Very thorough with steps to alleviate my issue.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sandra C – Jul 02, 2021
My visit was very positive. I did not have to wait long to see Dr. Smally. He was very knowledgeable and caring. I did have to wait for x-rays. Everything was done timely and we were out in less than an hour.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aaron K. Jones – Apr 25, 2021
I had little wait time, and Dr. Smalley had reviewed my information prior to entering exam room. He is very knowledgeable and explained my issue well. He presented options with corresponding rationale. Dr. Smalley is very engaging, answered my questions, and has a positive attitude. My experience was very pleasant!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kathleen Monnig – Apr 11, 2021
Kind, knowledgeable, took time to answer all of our questions; a strong proponent of physical therapy along with cortisone shots. Good Physical therapy team behind him. Didn’t have to wait long and PT appointments are available right away. I highly recommend.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Shee – Apr 07, 2021
Dr. Smalley replaced my ACL and repaired my meniscus after a skiing accident in Colorado. This was my first time at CSMO and seeing Dr. Smalley. He explained the tests and what to expect. After my MRI, Dr. Smalley went over my treatment options, answered all of my questions, and was very attentive to my concerns. My surgery went extremely smoothly and I am 16 days into post-operative care. The physical therapist recommended is amazing. My follow-up appointments with Dr. Smalley are also very good. During my first post-op visit he explained everything that he did during surgery and what to expect along my road to recovery. I have never felt rushed when with Dr. Smalley! I have had many interactions with his nursing staff and others at CSMO... they are all amazing and excel in customer service. They truly care about the patients and getting us back to normal. I highly recommend CSMO and especially Dr. Smalley!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Matt Litchfield – Mar 06, 2021
Dr. Smalley is a wonderful Dr. He did shoulder surgeries on my husband & I.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary Ford – Mar 05, 2021
I have been having knee problems and Dr Smalley took time with me and gave me options I'm taking care of my knee.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Jackie Smith – Jan 15, 2021
Just experienced my second shoulder surgery(opposite shoulder rotator cuff)with Dr Smalley and CSMO so far so good. If it goes as well as my first it will be a great success. The first shoulder he repaired 2 years ago has worked better than it did in years with zero negative effects. Chad is extremely knowledgeable, thorough and precise and knows the most effective methods required for successful surgical procedures as well as post op recovery and therapy. His staff members are very professional and attentive.
I would highly recommend Dr Smalley and CSMO.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Ron Tucker – Jan 14, 2021
Dr. Smalley was very thorough in answering any questions that I had. He went over the X-Rays of my knees and discussed them with me and gave me my options for treatment. The staff was very nice. I would highly recommend him to my family and friends.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lois Eaves – Jan 01, 2021
Exceptional Physician
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
John Matthews – Nov 25, 2020