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  4. Dr. Chad Costley, MD

Dr. Chad Costley, MD

Family Medicine•Male•Age 53

Family Medicine

Dr. Chad Costley, MD is a family medicine specialist in Decatur, GA and has over 24 years of experience in the medical field. He graduated from UNIVERSITY OF MICHIGAN / ANN ARBOR in 1998. His office is not accepting new patients.

Dr. Chad Costley, MD

Ponce Primary Care

402 W PONCE DE LEON AVE Decatur, GA 30030
Telehealth services available
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Dr. Costley's Reviews

Likelihood to recommend Dr. Costley

3.6

Based on 37 ratings

5 Star
62%
62%
4 Star
0%
0%
3 Star
3%
3%
2 Star
5%
5%
1 Star
30%
30%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
This MD is no longer willing to treat patients at his PC practice. You are only offered care with a NP. When asked for care interventions that have previously been offered to me by other Providers at the Primary Care level, The NP indicated it was outside her scope of practice. This MD was not willing to follow up to provide the care the NP was not comfortable or skilled in. I felt the response I received from this Provider was insulting and lacked both compassion and understanding and left me without the help and support I need. I don’t recommend his practice.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Aug 26, 2021
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Reply
Anyone who has contact with the medical field will quickly notice that Dr. Costley is sharp even among doctors. I have had the same experience with his colleagues. One thing they won't do is try to hit you up for unnecessary treatment that could make them money but worsen your health.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
xyz – Jun 06, 2019
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Reply
I have been seeing the providers at Ponce Primary Care for several years now and have had a fantastic experience. I have seen Dr Walker, Dr. Costley and NP Kara Brown and all experiences were excellent. I also have had positive interactions with the office staff. Though the phone will sometimes go to voicemail, they respond to calls very quickly and always work me into the schedule very quickly. The providers are very thorough, spend a lot of time with you, and wait times are minimal.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Kate in Decatur, GA – Oct 25, 2018
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Reply
My husband and I have been with this practice for 3 years. We receive high quality care, we feel well respected by the team. They are great listeners. Highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Mandy Mahoney in Atlanta – Feb 02, 2018
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Reply
My experience with Dr. Costley has been outstanding. Usually at doctors' offices you are forced to wait 15 - 30 minutes before being seen by anyone. At Dr. Costley's office, my wait is under 5 minutes. His attention to detail is first rate and he is a great listener. Also, all of his medical staff is excellent as well. Frankly, the one star ratings on this website must be bogus. None of my family or friends that use Dr. Costley have encountered these problems.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Ron McCord in Atlanta, GA – Nov 10, 2017
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Reply
I have had very positive experiences as a patient of Ponce Primary Care. Wait times are minimal and I have not had any trouble scheduling or rescheduling appointments. I have found the staff to be highly professional, from nurses to the phlebotomist and I have a high degree of confidence in Dr Costley in particular. I highly recommend this medical practice.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
William M in Atlanta, GA – Sep 06, 2017
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Reply
The biggest concern they have is to get you out on the door quickly...
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Decatur, GA – Jun 10, 2017
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Reply
Potential new patient - customer service is AWFUL. I've now scheduled two appointments both of which were cancelled last minute by their office for no reason. I would not recommend this practice - the quality of care, even without seeing a Dr, is dismissal.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
R_ in Decatur, GA – Sep 20, 2016
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Reply
The customer service is awful; the receptionists are rude. The office also had difficulty correctly booking appointments. It was not uncommon for the staff to confirm an appointment with me, and then book the wrong day. Finally, the quality of healthcare that was provided was average at best. The nurses and doctors seem much more focused on just getting you out the door quickly, which is to the detriment of attentive and effective care.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Matt M in Atlanta, GA – Jun 08, 2016
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About Me

Biography

Dr. Chad Costley, MD is a Family Medicine Specialist in Decatur, GA and has over 25 years of experience in the medical field. He graduated from UNIVERSITY...Read more

Specialties

  • Family Medicine

Education

1998
UNIVERSITY OF MICHIGAN / ANN ARBOR
Medical School

Frequently Asked Questions

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Does Dr. Chad Costley, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What conditions does Dr. Chad Costley, MD treat?

Dr. Chad Costley, MD frequently treats the following conditions: Transient Ischemic Attack (TIA), Allergic Conjunctivitis, and Pinkeye (Conjunctivitis). See more on Healthgrades.

What is Dr. Chad Costley, MD's office address?

Dr. Costley's office is located at 402 W PONCE DE LEON AVE, Decatur, GA 30030. You can find other locations and directions on Healthgrades.

Is Dr. Chad Costley, MD able to provide telehealth services?

Dr. Chad Costley, MD provides telehealth services. Please contact the office to determine whether you are eligible.

How much experience does Dr. Chad Costley, MD have?

Dr. Chad Costley, MD has over 24 years of healthcare experience.

Does Dr. Chad Costley, MD receive good ratings from patients?

There is a star rating of 3.6/5 for Dr. Chad Costley, MD. Patients say that the appointment wasn't rushed and the provider explained conditions well. See all patient feedback on Healthgrades.

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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Georgia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Costley treats your condition or procedure

Dr. Costley's conditions and procedures:

  • Cardiac Ultrasound
  • Skin Screenings
  • Alcohol or Substance Misuse Screening and Counseling
  • Abdominal Pain
  • Abnormal Thyroid
  • Achilles Tendinitis
  • Acne
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • ADHD and-or ADD
  • All Headaches (incl. Migraine)
  • All Types of Food Poisoning
  • Allergic Conjunctivitis
  • Allergic Rhinitis
  • Anemia
  • Animal Allergies
  • Ankle Sprains and Strains
  • Anxiety
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Atherosclerosis
  • Back Pain
  • Bird Flu
  • Bladder Infection
  • Blood in Urine (Hematuria)
  • Bronchitis
  • Bursitis
  • Cellulitis
  • Chest Pain
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Coccygeal Pain
  • Cold Sore
  • Common Cold
  • Confusion
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Diabetes Type 2
  • Diarrhea
  • Dizziness
  • Dyshydrotic Eczema
  • Dyslipidemia
  • Ear Ache
  • Earwax Buildup
  • Eczema and Contact Dermatitis
  • Enlarged Prostate (BPH)
  • Enteritis
  • Essential Tremor
  • Excessive Menstrual Bleeding
  • Fever
  • Food Poisoning
  • Fungal Nail Infection
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hernia
  • Herpes Simplex Infection
  • Herpes Zoster Without Complication
  • Hydrocele
  • Hyperlipidemia
  • Hypertension
  • Hypogonadism
  • Hypothyroidism
  • Influenza (Flu)
  • Insomnia
  • Intestinal Diverticulitis
  • Intestinal Diverticulosis
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Joint Pain
  • Knee Sprain
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Low Back Pain
  • Malaise and Fatigue
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders
  • Migraine
  • Moles (Benign Skin Lesions)
  • Motion Sickness
  • Muscle Weakness
  • Nasopharyngitis
  • Nausea
  • Neck Muscle Strain
  • Nighttime Urination (Nocturia)
  • Noninfectious Gastroenteritis and Colitis
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Foot
  • Osteoarthritis of Hand
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Otitis Media
  • Outer Ear Infection
  • Overweight
  • Painful Urination (Dysuria)
  • Patellofemoral Pain Syndrome (PFPS)
  • Perimenopause
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Polyuria
  • Radiculopathy
  • Rash
  • Restless Leg Syndrome
  • Ringworm
  • Sarcoidosis
  • Sciatica (Not Due to Disc Displacement)
  • Shingles
  • Shortness of Breath
  • Sinus Tachycardia
  • Sinusitis
  • Sleep Apnea
  • Spermatocele
  • Sprains and Strains (incl. Muscle Tear)
  • Strep Throat
  • Stye
  • Swine Flu
  • Symptomatic Menopause
  • Thyroid Goiter
  • Tobacco Use Disorder
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis or Vaginosis
  • Vertigo
  • Viral Enteritis
  • Vitamin D Deficiency
  • Warts
  • Wheezing
  • Yeast Infections
  • ACTH (Cosyntropin) Stimulation Test
  • Alcohol Misuse Screening and Counseling
  • Anemia and Iron Deficiency Screening
  • Arrhythmia Screening
  • Bacteriuria Screening
  • Blood Allergy Testing
  • Bone Density Scan
  • Breast Cancer Screening
  • Cancer Screening
  • Cardiovascular Stress Test
  • Chest Pain Evaluation
  • Chlamydia Infection Screening
  • Cholesterol Screening
  • Dementia Evaluation
  • Dementia or Depression Screening
  • Detoxification Evaluation
  • Diabetes Screening
  • Diabetic Evaluation
  • Dipstick Urinalysis
  • Disability Evaluation
  • Drug Allergy Testing
  • Dual-Energy X-Ray Absorptiometry (DEXA) Scan
  • Dyslexia Assessment
  • Electrocardiogram (EKG)
  • Evaluation and Treatment of Sleep Disorders
  • Fetal Cardiac Screening
  • Genetic Screening for Breast Cancer
  • Geriatric Assessment
  • Gonorrhea Screening
  • Health Screening
  • HeartAware Online Risk Screening
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Screening
  • HIV Screening
  • Home Sleep Study
  • Immunization Administration
  • Impairment Rating Evaluation
  • Independent Educational Evaluation
  • Joint Fluid Test
  • Lyme Disease Evaluation
  • Mammography
  • McMurray's Test
  • Melanoma Screening
  • Memory Evaluation
  • Menopause Evaluation and Treatment
  • Mole Evaluation
  • Oral Glucose Tolerance Test
  • Osteoporosis Screening
  • Ovarian Cancer Screening
  • Patch Testing
  • Pre-Operative Evaluation
  • Pregnancy Test
  • Prostate Cancer Screening
  • Prostate Cancer Screening Exam (DRE)
  • Psychiatric Evaluation
  • Psychiatric Evaluation - Child and Adolescent
  • Psychological Evaluation
  • Psychological Evaluations Prior to Bariatric Surgery
  • Rapid Flu Test
  • Sexually Transmitted Infections Screening
  • Skin Testing and Screening
  • Spinal and Postural Screening
  • STD Screening
  • Strep Test
  • Syphilis Screening
  • Thyroid Screening
  • Trichomoniasis Screening
  • Tuberculosis Screening
  • Urine Pregnancy Test
  • Vaccination
  • Vaginosis Screening
  • VAP Lipid Testing
  • Wellness Examination
  • Wheelchair Evaluation
  • Worker's Compensation Evaluations

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Locations

Ponce Primary Care

Ponce Primary Care402 W PONCE DE LEON AVE Decatur, GA 30030
1

Practice

Ponce Primary Care315 W Ponce de Leon Ave Ste 110 Decatur, GA 30030
2

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