Dr. Casey Ashby, DO
Adult & Pediatric ENT
2889 S 11th St Kalamazoo, MI 49009Accepting new patients
Dr. Ashby's Reviews
Likelihood to recommend Dr. Ashby
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What went well
- Appointment wasn't rushed (13)
- Explained conditions well (13)
- Listened & answered questions (13)
What could be improved
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
- Didn't trust the provider's decisions (2)
Reply Flag
I had a poor visit from start to finish. Dr. Ashby could not have cared less about my concerns and did not bother to fully answer my questions. It seemed like the only thing he cared about during my visit was scheduling me for a surgery and I was an inconvenience to his time. There is no chance I would ever recommend someone to visit Dr. Ashby. I hope my visit is the outlier and not the norm.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Dec 10, 2020
Reply Flag
Dr. Ashby evinces perhaps the best bed-side manner of any physician this 75 year old male patient has seen. He doesn't miss any clues either. His 2018 sinuplasty has precluded any more sinus infections!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Stephen Robert Tod – Nov 20, 2020
Reply Flag
I would like to thank Dr. Ashby for a great treatment I have received from him. He is very easy to communicate and he is excellent at what he does. He took the stress away from me during my visits and before the surgery, he explained the issue properly and the possible treatments. He did a great job in the surgery of my neck.
What went well
No results
What could be improved
No results
Ali in Chicago, IL – Jul 24, 2017
Reply Flag
Dr. Ashby is excellent! He truly cares about you, the patients, well-being. He does not rush through your appointment. He asks pertinent questions, is patient and most importantly listens. I highly recommend him not only for his excellence in his field but as a person. Honestly, he treats & diagnosis you as if you were family! Staff is excellent as well! If you want the best, go here!
What went well
No results
What could be improved
No results
S. Fink in Kalamazoo, MI – Jul 22, 2016
Reply Flag
Dr Ashby is great. I had been to two different dr's and had 3 procedures done with absolutely no results with my nasal breathing issues. Dr Ashby tried multiple non invasive strategies before we decided surgery would be the best. I had surgery before with no results and was very hesitant to try again but Dr Ashby was very patient and reassuring that he could fix my issues. Long story short, surgery went great, I can breathe finally and had no problems. 5 stars. Recommended highly.
What went well
No results
What could be improved
No results
S Walker in Paw Paw, MI – Feb 05, 2016