Dr. Carol Shi, MD

Family MedicineFemaleAge 50

Family Medicine

Dr. Carol Shi, MD is a Family Medicine Specialist in Newport Beach, CA and has over 25 years of experience in the medical field. She graduated from University Of California, San Diego, School Of Medicine in 1998. She is affiliated with Hoag Hospital Newport Beach. Her office is not accepting new patients.

Dr. Carol Shi, MD

Pacific Family Medicine

1441 Avocado Ave Ste 503 Newport Beach, CA 92660
Telehealth services available
Telehealth services available

Dr. Shi's Reviews

Likelihood to recommend Dr. Shi

4.8

Based on 76 ratings

5 Star
92%
92%
4 Star
1%
1%
3 Star
3%
3%
2 Star
3%
3%
1 Star
1%
1%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
THE BEST Family Doctor
I always feel better after my visits with Dr. Shi. She really listens and works with you to find a answer for the reason you went in for. The staff and PA’s have always been fantastic when calling or going in. This is an EXCELLENT practice. I highly recommend Dr. Shi and the group. Thank you Dr. Shi for being there to help and heal.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 17, 2023
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Reply
Outstanding physical!
Thorough, caring, and knowledgeable. An excellent listener. Great “bedside manor”!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dawn – Aug 11, 2022
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Reply
Best Doctor Ever !
So nice and really listens to her patients. Thanks Doc !
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chris R – Jul 29, 2022
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Reply
Dr. Shi is the best! She's very knowledgeable and showed great empathy and patience for my concerns. The office assistants were professional yet warm and cordial.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
FP – Jun 22, 2022
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Reply
Great primary care Doctor
Great staff, easy to make appointments and as always a top notch medical team and a very competent and thorough physician Dr. Shi.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MJ – May 25, 2022
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Reply
Excellent doctor
I love Dr Shi. She has provided excellent care for me, my husband and daughters. I can talk to her about anything. I highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MaryLou Brooks – May 21, 2022
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Reply
Happy to finally meet Dr. Shi in person!
My entire appointment was a very positive experience. The front desk gals were very friendly and helpful. I did not have to wait long at all. Dr. Shi came in immediately and was so personable and kind. I was so happy to finally meet her in person! She has very good listening skills and is a great communicator. She was thorough and seemed genuinely interested in my health and welfare.
Helpful
Victoria Rutledge – May 14, 2022
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Reply
Amazing Dr and Staff
Everyone is always so pleasant and focused on the patient. Appreciate that they take the time and always available for an appointment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 04, 2022
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Reply
Very caring, thorough & professional! Always asks at the end of visit if there is anything I need or any question. Unhurried at all times as if I am only her patient- makes you feel special!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 22, 2021
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Reply
Dr. Shi is a warm and compassionate physician who seems to truly care about her patients. She is knowledgeable and thorough. The office staff is wonderful as well and I never wait for more than five minutes to see the doctor.
What went well
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 02, 2021
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Reply
I have been seeing Dr Shi for over 20 years and drive 2 hours to see her. She is the best ever!
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 29, 2021
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Reply
Dr. Shi is caring, compassionate, thorough, and extremely knowledgeable. The absolute best!
Helpful
Jack Rozint – Sep 04, 2021
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Reply
In one word. She is the best.
Helpful
Farideh Akhavin – Aug 13, 2021
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Reply
She is a very pleasant doctor. I like the fact that she was able to hear me out with my concerns. I felt very comfortable being in her care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lupe Salgado – Jul 17, 2021
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Reply
I have been under health care by Sr. Shi for almost 20 years. During this time, Dr. Shi has been patient, thorough, caring and has never made me feel rushed during my exams for the last 2 decades. She always discusses different exam/treatment modalities and always listens. I continue to have total peace of mind about my health care all these years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael Vaught – Jun 22, 2021
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Reply
Dr. Carol Shi really cares about her patients. She is warm, caring, and a very good MD!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy Gerakos – Jun 12, 2021
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Reply
As a patient for over 10 years, I can say Dr. Shi has consistently and always provided the best care for me. She’s attentive, caring and communicative. She always makes the time to truly find out how I am by asking all the right questions and she’s never in a hurry to just get to the next patient, which I appreciate and completely understand if I’m in the exam room waiting a little longer; it just means she’s providing the same high level of care to a previous patient. I’ve never had quite such a caring doctor who actually gets to know me and want to help in any way she can. And Dr. Shi is always extremely informative whenever I have any questions about my health or wellness. I hope she can be my doctor for the next 10 years and beyond!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anika – May 26, 2021
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Reply
Dr. Shi is a great doctor! She’s very understanding and listens to your concerns. I especially loved how Dr. Shi really took her time to explain my conditions with me as well as my treatment options. I had a great visit and doctors demeanor has really put me at ease. I am just so grateful to have her as my physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 23, 2021
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Reply
Dr. Shi is very personable and easy to talk to. She is attentive and thorough. Her knowledge and care makes makes the experience easier to process.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
PT – May 07, 2021
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Reply
This was my first in-person visit. Dr. Shi is incredible and thorough. I changed to her as my wife is also with her. She spent an hour going over all my issues to assure she had a thorough background of me and my medical history. This led to a few referrals, one for a long time leg pain issue. She is what every Primary Care Physician should be.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
jamesland – May 07, 2021
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About Me

Biography

Dr. Carol Shi, MD is a Family Medicine Specialist in Newport Beach, CA and has over 25 years of experience in the medical field. She graduated from University...Read more

Specialties

  • Family Medicine

Education

UCLA School of Med
Residency Hospital
1998
University Of California, San Diego, School Of Medicine
Medical School

Languages

  • English
  • Spanish

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Carol Shi, MD?

View contact information to make an appointment.

What other Family Medicine Specialists practice nearby?

Compare with other Family Medicine Specialists.

Does Dr. Carol Shi, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What conditions does Dr. Carol Shi, MD treat?

Dr. Shi frequently treats the following conditions: Acne, Acute Pharyngitis, and Acute Sinusitis. See more on Healthgrades.

What is Dr. Carol Shi, MD's office address?

Dr. Shi's office is located at 1441 Avocado Ave Ste 503, Newport Beach, CA 92660. You can find other locations and directions on Healthgrades.

What languages is Dr. Carol Shi, MD fluent in?

Dr. Shi is able to speak Spanish and English. View profile to see all.

Is Dr. Carol Shi, MD able to provide telehealth services?

Dr. Shi provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Carol Shi, MD affiliated with any hospitals?

Dr. Carol Shi, MD is affiliated with Hoag Hospital Newport Beach.

How much experience does Dr. Carol Shi, MD have?

Dr. Shi has over 24 years of healthcare experience.

Does Dr. Carol Shi, MD receive good ratings from patients?

There is a star rating of 4.8/5 for Dr. Carol Shi, MD. Patients say that the appointment wasn't rushed and the provider explained conditions well. See all patient feedback on Healthgrades.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Shi treats your condition or procedure

Dr. Shi's conditions and procedures:

  • Acne
  • ACTH (Cosyntropin) Stimulation Test
  • Acute Pharyngitis
  • Acute Sinusitis
  • Alcohol Misuse Screening and Counseling
  • Alcohol or Substance Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Anemia and Iron Deficiency Screening
  • Anxiety
  • Arrhythmia Screening
  • Back Pain
  • Bacteriuria Screening
  • Blood Allergy Testing
  • Bone Density Scan
  • Breast Cancer Screening
  • Cancer Screening
  • Cardiovascular Stress Test
  • Chest Pain Evaluation
  • Chlamydia Infection Screening
  • Cholesterol Screening
  • Chronic Neck Pain
  • Chronic Sinusitis
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Dementia Evaluation
  • Dementia or Depression Screening
  • Detoxification Evaluation
  • Diabetes Screening
  • Diabetes Type 2
  • Diabetic Evaluation
  • Dipstick Urinalysis
  • Disability Evaluation
  • Drug Allergy Testing
  • Dual-Energy X-Ray Absorptiometry (DEXA) Scan
  • Dyslexia Assessment
  • Dyslipidemia
  • Ear Ache
  • Echocardiography
  • Evaluation and Treatment of Sleep Disorders
  • Fetal Cardiac Screening
  • Genetic Screening for Breast Cancer
  • Geriatric Assessment
  • Gonorrhea Screening
  • Headache
  • Health Screening
  • Heart Disease
  • HeartAware Online Risk Screening
  • Hemorrhoids
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Screening
  • HIV Screening
  • Home Sleep Study
  • Hyperlipidemia
  • Hypertension
  • Hypokalemia
  • Immunization Administration
  • Impairment Rating Evaluation
  • Independent Educational Evaluation
  • Insomnia
  • Joint Fluid Test
  • Joint Pain
  • Limb Pain
  • Lipid Disorders
  • Lyme Disease Evaluation
  • Malaise and Fatigue
  • Mammography
  • McMurray's Test
  • Melanoma Screening
  • Memory Evaluation
  • Menopause Evaluation and Treatment
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Mole Evaluation
  • Oral Glucose Tolerance Test
  • Osteoporosis Screening
  • Otitis Media
  • Ovarian Cancer Screening
  • Overweight
  • Patch Testing
  • Pharyngitis
  • Potassium Deficiency
  • Pre-Operative Evaluation
  • Pregnancy Test
  • Prostate Cancer Screening
  • Prostate Cancer Screening Exam (DRE)
  • Psychiatric Evaluation
  • Psychiatric Evaluation - Child and Adolescent
  • Psychological Evaluation
  • Psychological Evaluations Prior to Bariatric Surgery
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Sciatica (Not Due to Disc Displacement)
  • Sexually Transmitted Infections Screening
  • Shortness of Breath
  • Sinusitis
  • Skin Screenings
  • Skin Testing and Screening
  • Spinal and Postural Screening
  • STD Screening
  • Strep Test
  • Stye
  • Syphilis Screening
  • Thyroid Screening
  • Tinnitus
  • Trichomoniasis Screening
  • Tuberculosis Screening
  • Urinary Incontinence
  • Urine Pregnancy Test
  • Vaccination
  • Vaginosis Screening
  • VAP Lipid Testing
  • Wellness Examination
  • Wheelchair Evaluation
  • Wheezing
  • Worker's Compensation Evaluations

Insurance Check

Search for your insurance provider

Dr. Shi accepts

Accepted insurance can change. Please double-check when making an appointment.

(949) 718-9020

Dr. Shi accepts the following insurance:

Aetna
Aetna HMO
Anthem
Select PPO (Select Network)-CA PPO
Silver (CaliforniaCare HMO/ Small Grp) HMO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Blue Cross Blue Shield of California PPO
CareFirst Blue Cross Blue Shield
HealthyBlue Advantage
Cigna
Cigna PPO
Open Access Plus
First Health
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO

Locations

Pacific Family Medicine

Pacific Family Medicine1441 Avocado Ave Ste 503 Newport Beach, CA 92660
1

Affiliated Hospitals

Dr. Shi is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Hoag Hospital Newport Beach

Newport Beach, CA

85% Patients that would definitely recommend, 15% higher than the national average

14 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2023)