Dr. Brian Rizzo, MD

Ear, Nose, and Throat •  Male • Age 51
  
Dr. Rizzo
Accepting new patients
Telehealth services available

West Valley Ear Nose and Throat

16841 N 31st Ave Bldg 2 Phoenix, AZ 85053

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Dr. Brian Rizzo, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Phoenix, AZ and has over 26 years of experience in the medical field. Dr. Rizzo has more experience with Upper Respiratory Conditions, Otologic Care, and Endocrine Surgery than other specialists in his area. He graduated from Ohio University College Of Osteopathic Medicine medical school in 1994. He is affiliated with Honorhealth Deer Valley Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Rizzo to book an appointment.


Dr. Rizzo's Reviews

Likelihood to recommend Dr. Rizzo

3.5

Based on 83 ratings

5 Stars
59.036144578313255%
(49)
4 Stars
1.2048192771084338%
(1)
3 Stars
3.6144578313253013%
(3)
2 Stars
3.6144578313253013%
(3)
1 Star
32.53012048192771%
(27)
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Dr. Rizzo?
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What went well
  • Office environment (58)
  • Explained conditions well (53)
  • Staff friendliness (52)
What could be improved
  • Appointment was rushed (28)
  • Staff wasn't friendly (26)
  • Didn't listen or answer questions (25)
RecentHighestLowestMost Helpful
Reply Flag
Very knowledgeable doctor after seeing two other ENTs!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Aug 27, 2020
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Dr. Rizzo fixed my son's ear infections and snoring. Good Dr
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Tonya Mendoza – Aug 22, 2020
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HORRIFIED BY THE LACK OF A SUPPORT STAFF. I BEEN TRYING FOR 2MONTHS SINCE MY APPOINTMENT TO RECIEVE SERVICES DR. RIZZO DEEMS NECESSARY BECAUSE NO ONE PROCESSES THE PAPERWORK! EVEN OFFICE MANAGER ZACK WILL PROMISE RESOLVE BUT DOESNT FOLLOW up. So, I CALLED FOR FOLLOW UP BUT "ABIGAIL" HANGs UP on the call! Begged for dr. or assistant to PLEASE call I was so sick after treatment but never it did Not happened!! I recieved steriod shots into my head/brain from a gun shot ! U think they would take it seriously!
What went well
  • Appointment scheduling
  • Explained conditions well
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
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Ann Fitzgerald – Jul 24, 2020
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Dr.Rizzo was honest and to the point.....
What went well
No results
What could be improved
No results
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Ted Bornstein – Apr 15, 2020
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Dr. Rizzo is an excellent doctor. His office staff isn't the most prompt or efficient, but Dr. Rizzo is definitely a top doc and has helped me so much with my chronic cough.
What went well
No results
What could be improved
No results
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Sandy – Apr 14, 2020
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Surgery of nose and nasal passages. An amazing and talented surgeon, would highly recommend him to anyone looking for an ENT Dr and surgeon.
What went well
No results
What could be improved
No results
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May 10, 2019
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Dr. Rizzo not only performed surgery on my mom, removing a nodule on top of her thyroid (thankfully non-cancerous), but he also has taken care of both my husband and me on a number of occasions. He is no-nonsense, explains conditions and treatments thoroughly, and has been a life-saver for us on several occasions, taking care of my husband's allergy and breathing issues and my vertigo and recent ear problems. I highly recommend him!
What went well
No results
What could be improved
No results
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Kim A. in Glendale, AZ – Jan 13, 2019
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excellent care for a difficult situation. Dr. Rizzo & staff are great and I feel much better. If you are lucky enough to see this doctor, do it. Too bad there aren't a dozen Dr. Rizzos out in the world to help as many people as possible, so whatever time you get with Dr. Rizzo and his staff, be thankful because there are a ton of people out there that need help.
What went well
No results
What could be improved
No results
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Phoenix, AZ – Oct 27, 2018
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Great dr. He took one look at my son and knew what the problem was. He has since started seeing my daughter and myself.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Ashley in PHOENIX, AZ – Jun 29, 2018
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Awesome Doctor. He was so helpful with my Thyroid problem. He checked on me a few times after my surgery, which was very caring of him. Even though this was difficult for me, he made it a lot easier. I am forever grateful!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Mary in Phoenix, AZ – Jun 06, 2018
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I would not recommend!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
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May 04, 2018
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Great Doc! Seeing him for years for my allergies and sinus issues. My wife and kids see him too.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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John in Glendale – Apr 18, 2018
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Reply Flag
Great Doctor! Sinus pressure and pain fixed, once and for all! Forever grateful!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
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Phoenix – Apr 16, 2018
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Brian Rizzo is the most unprofessional doctor I've even seen. He was cold and seemed bothered that I had more than 2 questions after I was told that he recommended me to have a partial and possible total thyroidectomy. Dr.Rizzo made me feel very uncomfortable. After I said I am considering a 2nd opinion he said if I felt that way then I should continue care with the doctor I would be seeing for the 2nd opinion. I felt bullied and uneasy.
What went well
No results
What could be improved
No results
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Mesa – Apr 07, 2018
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He's one of those drs that doesn't listen, he knows everything and what you know is of no consequence even though its your body. The office staff is cold, they only respond at the end of the day no matter the issue. When I made my next apt they gave me a day and said they would call me with a time and like the others you have to call them back before end of day or they cancel your apt and they close at 4:30 so if you work you're outta luck. My wait time was 55 minutes too. There has to be so
What went well
No results
What could be improved
No results
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Dec 22, 2017
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Good doctor
What went well
No results
What could be improved
No results
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Phoenix, AZ – Feb 25, 2017
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VERY IMPRESSED WITH HIS KNOWLEDGE AND TREATMENT OF BUBBLE ON EAR LOBE AND HIS EXPLANATION.
What went well
No results
What could be improved
No results
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STAR HATCHEL in Phoenix, AZ – Dec 22, 2016
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Awesome staff Dr. Rizzo iz a great doctor. He is great at difficult cases like mine. Did an awesome job on surgeries & after care. Thank you to the staff &Dr. Rizzo.
What went well
No results
What could be improved
No results
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Tressa Sheriff in Glendale, AZ – Nov 11, 2016
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First, it takes three months at least to get an appointment. They cancel it, as the other reviewer stated if you don't confirm with them when they call you. Allergy Shots? Yeah they don't call you when the serum is in. This has happened with all my kids and myself. So we spent months and months waiting for the shots. And if you DO get an appointment, and DO manage to confirm, plan on sitting in their office for two hours waiting for someone to see you. If you leave, they won't reschedule you.
What went well
No results
What could be improved
No results
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Mesa, AZ – Nov 01, 2016
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Dr. Rizzo seemed in a hurry to get me in and out as fast as he could. He did a procedure on me that a subsequent ENT said was not needed. Worst of all is the West Valley ENT office itself. On two occasions I requested, in writing, to have my records sent to another ENT and to have Dr. Rizzo sign a form I needed from my insurance hearing aid company. Neither of these requests was honored. When I refused to pay my final bill until the forms were sent, they just charged me a $10 late fee.
What went well
No results
What could be improved
No results
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Russ H in Phoenix, AZ – Oct 21, 2016
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About Me

Biography

Dr. Brian Rizzo, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Phoenix, AZ and has over 26 years of experience in the medical field. Dr. Rizzo has more experience with Upper Respiratory Conditions, Otologic Care, and Endocrine Surgery th...Read more

Specialties

  • Ear, Nose, and Throat

Education

1994
Ohio University College Of Osteopathic Medicine
Medical School

Frequently Asked Questions

What other Otolaryngology (Ear, Nose & Throat) Specialists practice nearby?

Does Dr. Brian Rizzo, MD offer telehealth services?

What are Dr. Brian Rizzo, MD's top areas of care?

Insurance Check

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Dr. Rizzo accepts

Accepted insurance can change. Please double-check when making an appointment.

(602) 843-4844

Dr. Rizzo accepts the following insurance:

Aetna
Aetna HMO
Aetna Savings Plus of AZ
Choice Plus POS II
Whole Health Banner Health Network HMO
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Background Check

Healthgrades does not collect malpractice claims information for Arizona
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Practice Areas

Upper Respiratory Conditions

Upper respiratory specialists diagnose and treat conditions such as infections, sinusitis, allergic rhinitis, and whooping cough (pertussis) that affect the upper part of the respiratory system, including the nasal passages, larynx, and lungs.Compare with other Upper Respiratory Conditions specialists.

Typically treats 95% more than similar doctors

Based on claims data for 4 conditions and procedures

TreatmentsTreatment Frequency
Allergic Rhinitis
very high
very high

Treatment Frequency

Dr. Rizzo treats Allergic Rhinitis more than 99% of their peers

Dr. Rizzo treats this condition more than 99% of their peers

Sinusitis
very high
very high

Treatment Frequency

Dr. Rizzo treats Sinusitis more than 98% of their peers

Dr. Rizzo treats this condition more than 98% of their peers

Chronic Sinusitis
very high
very high

Treatment Frequency

Dr. Rizzo treats Chronic Sinusitis more than 98% of their peers

Dr. Rizzo treats this condition more than 98% of their peers

Otologic Care

Otolgic care is s subspecialty of otolaryngology (ear, nose and throat) that focuses on symptoms and conditions of the ear, including hearing loss, tinnitus, dizziness and infections.Compare with other Otologic Care specialists.

Typically treats 86% more than similar doctors

Based on claims data for 11 conditions and procedures

TreatmentsTreatment Frequency
Tinnitus
very high
very high

Treatment Frequency

Dr. Rizzo treats Tinnitus more than 100% of their peers

Dr. Rizzo treats this condition more than 100% of their peers

Vertigo
very high
very high

Treatment Frequency

Dr. Rizzo treats Vertigo more than 100% of their peers

Dr. Rizzo treats this condition more than 100% of their peers

Outer Ear Infection
very high
very high

Treatment Frequency

Dr. Rizzo treats Outer Ear Infection more than 97% of their peers

Dr. Rizzo treats this condition more than 97% of their peers

Endocrine Surgery

Endocrine surgeons treat conditions affecting the adrenal glands, pancreas, parathyroid and thyroid through procedures including tumor removal, organ resection or removal, and the Whipple procedure.Compare with other Endocrine Surgery specialists.

Typically treats 75% more than similar doctors

Based on claims data for 4 conditions and procedures

TreatmentsTreatment Frequency
Thyroidectomy or Thyroid Lobectomy
very high
very high

Treatment Frequency

Dr. Rizzo performs Thyroidectomy or Thyroid Lobectomy more than 95% of their peers

Dr. Rizzo performs this procedure more than 95% of their peers

Thyroidectomy
high
high

Treatment Frequency

Dr. Rizzo performs Thyroidectomy more than 86% of their peers

Dr. Rizzo performs this procedure more than 86% of their peers

Thyroid Lobectomy
normal
normal

Treatment Frequency

Dr. Rizzo performs Thyroid Lobectomy more than 76% of their peers

Dr. Rizzo performs this procedure more than 76% of their peers

Sleep-disordered Breathing

Sleep-disordered breathing specialists diagnose and treat conditions, such as snoring or obstructive sleep apnea, in which breathing is interrupted during sleep, resulting in symptoms of fatigue, irritability and high blood pressure.Compare with other Sleep-disordered Breathing specialists.

Typically treats 70% more than similar doctors

Based on claims data for 1 condition or procedure

TreatmentsTreatment Frequency
Sleep Disorders
normal
normal

Treatment Frequency

Dr. Rizzo treats Sleep Disorders more than 71% of their peers

Dr. Rizzo treats this condition more than 71% of their peers

Sleep Apnea
normal
normal

Treatment Frequency

Dr. Rizzo treats Sleep Apnea more than 70% of their peers

Dr. Rizzo treats this condition more than 70% of their peers

Hide other practice areas

Check Dr. Rizzo's experience treating your condition or procedure

Dr. Rizzo's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Autoimmune Diseases
  • Balloon Sinuplasty
  • Bell's Palsy
  • Black Eye
  • Bone Disorders
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Down Syndrome
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Pharynx Lesion
  • Excision or Destruction of Tongue Lesion
  • Eyelid Disorders
  • Facial Fracture
  • Fracture
  • Frenectomy
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Glossectomy
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Intranasal or Sinus Procedure
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngectomy and Pharyngectomy
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Lip, Excision or Resection
  • Lymph Node Biopsy or Excision
  • Meniere's Disease
  • Nasal Septum Surgery (Septoplasty)
  • Nose Plastic Surgery (Rhinoplasty)
  • Nosebleed
  • Oral Cancer
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Postnasal Drip
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Disorders
  • Soft Tissue Sarcoma
  • Soft Tissue Sarcoma of Head, Face, and Neck
  • Sore Throat
  • Sphenoidectomy (Sinus Surgery)
  • Sphenoidotomy (Sinus Surgery)
  • Throat Cancer (Nasopharyngeal)
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wound Repair

Locations

Practice

West Valley Ear Nose and Throat16841 N 31st Ave Bldg 2 Phoenix, AZ 85053
1
14877 W Bell Rd Ste 101 Surprise, AZ 85374
2

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Rizzo treats patients.

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Honorhealth Deer Valley Medical Center

Phoenix, AZ

68% Patient experience rating, 1% lower than the national average