Dr. Brent Benscoter, MD
Expo Pointe Imaging Center
1111 Exposition Blvd Bldg 700 Sacramento, CA 95815Accepting new patients
Dr. Benscoter's Reviews
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What went well
- Explained conditions well (23)
- Appointment scheduling (22)
- Listened & answered questions (22)
What could be improved
- Didn't listen or answer questions (3)
- Didn't trust the provider's decisions (3)
- Appointment was rushed (2)
Reply Flag
Dr Benscoter and his team are excellent. I’ve dealt with him for over a year now and I’ve received nothing but the best care. He is very patient and knowledgeable regarding my issue. Will definitely recommend
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kiran Singh – Mar 03, 2021
Reply Flag
Dr Ben is the best!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 03, 2021
Reply Flag
Dr Benscoter has been treating my meniere's disease for a few years. He's incredibly patient in answering my questions & always explains my options for treatment. He even did an unscheduled procedure for me because he knew I had driven a long distance to see him. He's really great.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Beth – Dec 09, 2020
Reply Flag
I had an ear infection which lasted about 3 months. I visited my primary 3 times during the three month period. Anyway, Dr. Benscoter treated the infection quickly.
What went well
No results
What could be improved
No results
Sara – Aug 07, 2020
Reply Flag
The best doctor!
What went well
No results
What could be improved
No results
Tetiana in Sacramento, CA – Jan 23, 2019
Reply Flag
I had concerns about my hearing degradation over the last few years and Dr. Benscoter provided excellent medical advice. He is very knowledgeable and up on the latest medical treatment options and surgeries available. He gave me the pros and cons of the different options which made me feel so much more comfortable. I would definitely recommend to my friends and family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
MD in none – Aug 27, 2018
Reply Flag
Dr. Benscoter saw my dad about hearing loss and recommended a cochlear implant. At first we were apprehensive about the idea of surgery but he took time to answer all of our questions. He treated us just like family which my mom really appreciated.
Now 3 months later dad has had the surgery and had the cochlear implant activated. He is already hearing better and I know will continue to improve. Our whole outlook on his hearing problems has changed. He is engaging with family again. Tha
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
CK – Aug 27, 2018
Reply Flag
After months of experiencing painful ear discomfort and hearing loss, I sought treatment and was diagnosed with Cholesteatoma. I consulted with several doctors and surgeons. After careful consideration I chose Dr. Benscoter, based on his confident knowledge, detailed communication, and kind and patient beside manner. I didn’t ever feel rushed talking to him in my consult or after the surgery. He regularly gave me the opportunity to ask more questions and this made me feel very comfortable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Will Brown in Sacramento, OR – Jul 02, 2018
Reply Flag
Dr. Benscoter is very professional and detail oriented. His medical knowledge of other balance issues was even beyond that of his ENT training. He's patient and very intent on listening to his patients. You can almost see his brain calculating and processing everything he's hearing trying to formulate the best course of action. I truly believe I've been treated by the best ENT in the state.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
G.H. in CA – Jun 12, 2018
Reply Flag
After 2 years of seeking help from IU physicians, I was referred to Dr. Benscoter. He quickly performed procedures to help alleviate my problems. He then determined that I had an infection of the mastoid bone and performed surgery. It was masterful like a fine tuned instrument. The scar is barely noticeable. He was my ENT for 2 yrs, treating other ear issues and diminished hearing. He is sorely missed at the Midwest Ear Clinic. I might have to fly to Sacramento . He is the best!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joy Gerber in Bloomington, Indiana – Mar 23, 2018
Reply Flag
He is amazing and the staff are great ! He is very professional and I would recommend him to anyone !
What went well
No results
What could be improved
No results
Gina Ramirez – Mar 06, 2018
Reply Flag
Dr Benscoter and his staff are excellent providers. They all have fantastic "bed-side" manners, and thoroughly answer my questions.
What went well
No results
What could be improved
No results
Indianapolis, IN – Apr 05, 2017
Reply Flag
After 60 years of recurrent ear infections that left me in severe pain I was referred to Dr. Benscoter for treatment. I really expected nothing more than a codeine based painkiller and antibiotic ear drops. But my condition was now causing bouts of dizziness and complete loss of balance. No pun intended, but Dr. Benscoter looked deeper into my ear problem with balance tests, ear draining and antibiotics. I have been free of ear infections for the past year. Thank you so much.
What went well
No results
What could be improved
No results
Johannah Doecke in Indianapolis, IN – Mar 17, 2017
Reply Flag
Although I definitely didn't get much of a "caring" vibe from him, I don't usually judge a doctor by that, because I really don't care how nice they are. I only care how good they are. Unfortunately, he is neither nice nor evidently very good. If his equipment can't dx you, he just presumes you "may" have something, tells you the dx you "may" have via a letter in the mail with an rx for a heavy med, and won't talk to you absent an appt. No evidence; no discussion (without a fee, of course).
What went well
No results
What could be improved
No results
Emily J. in Indiana – Mar 08, 2017
Reply
Very neglecting. I came to see him twice. I had an earache with no ear infection. I get that it's hard to find the source of referred pain, and it requires a lot of knowledge, so I don't blame him. However, I also complained about headaches and very bad congestion. I insisted he check my sinuses. He looked in my nose and he said it doesn't look bad (yes, this is how an ENT checks sinuses). There was no culture done for my throat. A week later, I was diagnosed elsewhere with acute sinusitis.
What went well
No results
What could be improved
No results
Violetta in Indianapolis, IN – Dec 24, 2016
Reply Flag
Dr. Benscoter is very thorough and very personable. I would recommend him to anyone who needs care in his specialty.
What went well
No results
What could be improved
No results
Judith Wilkes in Indianapolis, IN – Jun 20, 2016
Reply Flag
I was diagnosed with an acoustic neuroma and had surgery in April, 2015. Dr. Benscoter is an excellent surgeon, as well as being very kind and caring.
What went well
No results
What could be improved
No results
Joanna Switzer in Plainfield, IN – Jun 13, 2016
Reply Flag
Dr. Benscoter at Midwest Ear Institute is one of the best, most professional doctors I have met. I have a lot of health problems and have been to a lot of doctors. I have chronic ear. Dr. Benscoter has helped me immensely. He always keeps me in the loop as to what to expect and my surgery has had a great outcome. I can hear better. He is professional and answers all of my questions and even takes my calls after-hours. I will continue to see Dr. Benscoter and would tell my friends to see him also
What went well
No results
What could be improved
No results
Jeff Baldwin in Indianapolis, IN – Jun 13, 2016
Reply Flag
I was the first patient for Dr. Benscoter in his new office on Shadeland Avenue in Indianapolis several months ago. I was diagnosed with a perforation in my ear drum and was given instructions on the care of my ear or to elect surgery to close it. I chose to just keep it checked periodically. Dr. Benscoter was very professional and took great care in cleaning my ears. I appreciate his kindness and follow up with my ears and feel he is very knowledgeable. I would recommend him to others.
What went well
No results
What could be improved
No results
Diane Leeds in Fishers, IN – May 19, 2016
Reply Flag
Dr. Benscoter at Midwest Ear Institute exceeded my expectations. I've had a pain in my left ear for months and finally found my way to Midwest Ear Institute. Dr. Benscoter was able to identify the cause and put together a solution right away. Not only that, he took time to explain the next steps and make sure I understood & was comfortable with the procedure. He is exceptional. I would recommend him to anyone looking for a bright, compassionate doctor.
What went well
No results
What could be improved
No results
Judith Philips in Indianapolis, IN – May 18, 2016